Hey ho & welcome to another flight report! Let’s take a break from all the Going Solo in Europe content & go back to something related to my 2nd favorite country after the Philippines – Japan. A few months ago, my friend & I flew to Fukuoka, Japan for 48 hours to surprise our close friend in her 1st international trip. Believe it or not, my friend & I spent less than ₱12,500 each for that whole trip – flights & hostel included. We flew with Cebu Pacific Air in a super affordable fare & stayed with Nekokura Hostel to save same some cash.
Today’s flight report will talk about that ‘almost-missed’ Manila to Fukuoka Cebu Pacific Air flight we took for that 48-hour Fukuoka trip. I will share with you how we booked the cheap ticket 3 weeks before the trip, how was our ground experience at Ninoy Aquino International Airport Terminal 3 & what can you expect in Cebu Pacific Air’s international in-flight product & cabin crew service.
I’ve covered a few Cebu Pacific Air & Cebgo flights in my previous flight reports – ₱600 Legazpi to Manila flight on 5J 328, $24 Manila to Jakarta flight on 5J 759, short & empty Boracay flight on 5J 905 & the Cebgo Turboprop flight from Boracay to Manila on DG 6244. Let’s add this ‘almost-missed’ & free base fare flight to Fukuoka on 5J 922.
Cebu Pacific Air
Cebu Pacific Air is not a new airline in this website. As mentioned in my previous flight reports, Cebu Pacific Air is the Philippines largest low-cost carrier. It flies to more than 60 domestic & international destinations across the country, Asia-Pacific & the Middle East. It is wholly owned by JG Summit Holdings, led by the Gokongweis. Including its subsidiary Cebgo, the airline operates a fleet of 70+ Airbus & ATR commercial & cargo aircraft with a number of new generation aircraft orders in place.
The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year. It has its own loyalty program called GetGo & is a founding member of Value Alliance, the world’s largest alliance of low-cost carriers.
Airfare & Inclusions
My friend & I got our return Manila to Fukuoka ticket for only ₱2,873.74. At the time of booking, Cebu Pacific Air’s loyalty program GetGo offered their Fukuoka route for 2,400 points per way plus taxes. At the same time, they had a ‘5,000 points off’ promotional code for selected East Asia routes including Fukuoka. The return ticket to Fukuoka costs 4,800 points plus taxes. Upon check out & using the promotional code, we ended up having our base fare free & paying only the airfare taxes. Note that we booked our tickets 3 weeks before the flight. Flights to Fukuoka take more than 3 hours per way. Having this affordable return ticket was definitely a good deal!
Cebu Pacific Air is a no-frills airline – meaning fares only include 7-kilogram carry on allowance & a guaranteed seat in the flight. Baggage allowance, food, reserved seats & insurance are all available at an extra cost. Fees & charges differ for each flight. You can click this link to more about the add-ons cost for each Cebu Pacific Air route. This trip only last for 48 hours & it wasn’t even cold yet in Japan so I only brought a small backpack me – no add-ons needed.
Want to know how I get these cheap tickets? I revealed my secrets in these blog posts – How to be a champ in booking low fare tickets part 1 & part 2.
Flight & Aircraft Information
This Manila to Fukuoka Flight on Cebu Pacific Air left Manila station a few minutes late because of us (you’ll know why) but arrived Fukuoka International Airport 11 minutes early. We left Manila at 3:27 pm PHT & arrived Japan at 7:49 pm JST. The total flight time was 3 hours & 22 minutes. The flight used a 7-year old (that time) Airbus A320-214 aircraft in an all-economy class configuration. The plane has a total of 180 seats on a 3-3 layout.
Airport Experience
My friend & I arrived at the airport 3 hours before the flight. We had quick lunch & went straight to the travel tax counter. After paying the required travel tax, we went to Cebu Pacific Air’s check in counters. There were 3 lines for check in – one for regular check in, one for mobile & internet check in & the last one for group bookings & senior citizens. My friend & I already checked in online so we headed to the mobile & internet check in line. All 3 check in lines were long, slow & chaotic.
Pamela, one of Cebu Pacific Air’s supervisors, heard & approached me. She apologized for the chaotic check in process & said that particular afternoon was busier than expected. She escorted us to the next available counter for check in. The woman in the check in desk was nice & accommodating. She granted our request of having emergency exit seats for no additional cost. The whole check in process took us about 1 hour & 15 minutes; it used to be less than 10-15 minutes.
After check in, my friend & I went to clear immigration. All immigration counters also had long & slow-moving lines. We asked favors from people in front of us if we can go first since our flight leaves in 35 minutes; thankfully, they agreed. It still took us 25 minutes to clear immigration. We went straight to final security check & cleared the process in less than 5 minutes. While falling in line, I already saw the Cebu Pacific Air ground staff calling Fukuoka-bound passengers. They are about to close the aircraft doors in 5 minutes. After clearing final security, my friend & I literally ran to the boarding gate & went straight to the plane. The cabin crew closed the plane doors after we boarded. Thank God we made it!
In-Flight Product
As a low-cost carrier, Cebu Pacific Air doesn’t offer on-board entertainment screens & complimentary food. All seats have a decently sized tray table & a small pocket with in-flight magazines & safety card. It has 28 inches of seat pitch & a generous recline. My friends & I were seated in the emergency exit seats so we had bigger leg room than the usual but no seat recline. The seats on this airplane were already old & needs a refit.
In-flight meals & snacks are available for purchase from the time of booking the ticket up to 24 hours before the flight. Guests who failed to pre-book snacks or meals can still buy from the items being offered on-board by the cabin crew. Items for sale are found in the Fun Café menu in the seat pockets of every passenger. I purchased a bottle of Gatorade for ₱80 & a bottle of water for ₱40 during this flight.
One unique feature of Cebu Pacific Air flights is the in-flight fun games. Cabin crew members ask 3 questions under a specified category. The first passenger to get the correct answer receives a complimentary airline merchandise. My friends & I joined the game on this flight & we won a Cebu Pacific Air pouch.
I didn’t have the chance to visit the lavatory on this 3.5-hour flight. From past experiences, there’s nothing spectacular about Cebu Pacific Air lavatories – they’re clean, plain & basic like a usual low-cost carrier lavatory.
Cabin Crew Service
The cabin crew on this Cebu Pacific Air flight to Fukuoka was nice & friendly. They greeted the passenger with their best smiles & served the food right after take-off. The crew assigned to our area even asked me questions how I was before she served my drinks. She even offered a glass of ice which they don’t usually do. I have nothing against the crew on this flight. I was a happy & satisfied customer.
Verdict
Overall, it was another pleasant flight with Cebu Pacific Air. We even got more than what we paid for. Imagine paying only ₱2,873.74 for a return ticket to Fukuoka, Japan & booking it 3 weeks before the flight? You rarely get that kind of airfare deal. It was definitely a steal!
The airport & ground experience was the worst part of this flight. Long & slow check in & immigration queues & last-minute boarding process didn’t make the experience enjoyable. My friend & I were thankful for Pamela, the woman at the check in counter & the people who allowed us to cut the immigration line. We won’t make it to our flight if not for them. All parties (including us) are at fault on what happened. We didn’t imagine that those airport scenes we see in movies would also happen to us. It was our first time running from security check to the boarding gate; it was also our first time being called for boarding. Don’t worry, we already learned our lesson.
The in-flight experience made up for all the mishaps that happened in the ground. The cabin crew assigned to our flight were friendly. The emergency exit seats were relatively comfortable to seat in on this 3.5-hour flight. My friends & I won in the in-flight game. More importantly, we arrived Fukuoka ahead of schedule despite leaving Manila a few minutes late. Sure, the airplane seats, tray tables & pockets needs a refit but these didn’t affect our fun flight to Fukuoka.
I will definitely fly again with Cebu Pacific Air in the future. They are always the best option for flying cheap to destinations here in the Philippines, in Asia Pacific & in the Middle East. I’m gutted my flights with them to Shanghai, China & Ho Chi Minh City, Vietnam were cancelled because of the coronavirus pandemic. I am still looking forward to booking future trips with them! I also want to try (again) & this time cover their long-haul economy routes to Dubai, Sydney & Melbourne. For those who want to know the specifics of this flight & the airplane used, check out the details below:
Airline: Cebu Pacific Air
Flight Date: 18 October 2019
Flight Number: 5J 922
Route: Manila (MNL) Philippines to Fukuoka (FUK) Japan
Duration: 3:22 hours
Seat Number: 12A
Aircraft: Airbus A320-214
Aircraft Registration: RP-C3237
Aircraft Engine: 2 x CFM International Jet Engines
Age: 8 years old
Year Delivered: 2012
That’s it for today. Have you ever missed (or almost-missed) a flight because of a mishap in check in, immigration & final security check? What happened & what did you do when that happened? You may share your experiences in the comments section below. Do you have any question about the things mentioned above or about Cebu Pacific Air in general? You may also send them to me via e-mail to contact@thewkndtravel.com & I’ll get to them soon.
Thanks for joining me in today’s flight report! My next flight report will be about Czech Airlines on my flight from Prague, Czech Republic to Copenhagen, Denmark. Watch out for that! In the meantime, you may follow me on my social media pages – Facebook & Instagram.
PS. Photos were taken using my HTC U11.