Hi & welcome to another trip report! Last time, I took you with me onboard Brussels Airlines flight SN 2811 from Brussels, Belgium to Prague in Czech Republic. I went around the country for 4 full days – walked around Prague & Prague Castle, saw the bone church in Kutná Hora & visited the quaint fairy tale town of Český Krumlov. I enjoyed my time around Czech Republic but I had to move to the next country – Denmark.
Last November 2019, I flew from Prague to Copenhagen in Denmark onboard Czech Airlines flight OK 502. This short flight on one of the world’s oldest airlines will be the subject of today’s flight report. Join me as I share bits about Czech Airlines & its in-flight product, the ground experience in Václav Havel Airport Prague & the flight in general.
Czech Airlines
Czech Airlines, České Aerolinie in local language, is Czech Republic’s flag carrier based in Václav Havel Airport in Prague. The airline started operations in 1923; it is (at time of writing) the world’s 5th oldest airline after KLM, Avianca, Qantas & Aeroflot. The Czech government used to own the airline but was passed on to different private owners including Korean Air. As of today, Smartwings, Czech Republic’s biggest (low-cost) airline, owns majority of Czech Airlines. The airline flies to more than 30 European & Middle Eastern countries on both regular schedules & seasonal charters.
Czech Airlines is a proud member of the SkyTeam Alliance & has partnerships with Air France, KLM, Aeroflot, China Airlines, Delta, Korean Air, Garuda Indonesia & a lot more. The airline’s frequent flier program is called OK Plus. The program gives passengers OK Plus Miles on flights with Czech Airlines.
Airfare & Inclusions
I booked my Czech Airlines ticket directly with the airline 5 months before the flight. I paid 1,588 Kč (₱3,658.88 in local currency, credit card charges included) for this one-way ticket that includes 8-kilogram carry-on baggage allowance, 23-kilogram check in baggage allowance & free standard seat selection.
Czech Airlines, like most European carriers, offer their tickets according to fare bundles. The airline offers an economy lite fare which only includes carry-on baggage allowance & a guaranteed seat on the flight. All other services, such as check in baggage & seat selection, come with extra fees. I availed of the economy plus fare which, as mentioned above, includes carry on-baggage allowance, check in baggage allowance & free standard seat. They also offer an economy flex bundle which includes a light snack, priority check in & boarding on top of all the perks of economy plus passengers. Earning miles, rebooking & refund conditions differ from one bundle to the other. The airline also sells business class tickets on bundles. Inter-Europe business class products are not impressive so let’s not talk about it.
Remember my previous flight report on Brussels Airlines on my flight from Brussels to Prague? I availed of their Light & Relax fare bundle with has the same inclusions as Czech Airlines’ Economy Plus fare bundle. These fare bundles remind me of low-cost carriers here in the Philippines – the likes of Cebu Pacific Air & Air Asia.
Flight & Aircraft Information
Czech Airlines used a 19-year old Smartwings Boeing 737-800 aircraft. This aircraft, with registration OK-TSV, has been in use since December 2000. The plane has 189 seats on a 3-3 configuration. Business class passengers are seated in front of the cabin & have the middle seats vacant.
This flight I took is actually a Prague to Reykjavik flight which has a technical stop in Copenhagen. The flight left Prague with passengers both bound for Denmark & Iceland. We, the passengers bound for Copenhagen, disembarked in Copenhagen Airport. The plane took in new bound for Reykjavik, Iceland from Copenhagen. This flight from Prague, Czech Republic to Copenhagen, Denmark took 1 hour & 5 minutes from one airport gate to the other. We were airborne for only 59 minutes.
Airport & Ground Experience
I arrived Prague Airport 2 hours before my flight. Czech Airline’s check in counters were empty, not even a single person checking in during my time. Check in process took less than 5 minutes. The guy at the check in counter wasn’t friendly at all.
After check in, I went through security check. Business class & priority passengers & status holders have a special line. Economy class passengers go through the general line. The line moved fast because the airport’s security system is very organized & efficient. There was no need to clear immigration since I was travelling within the Schengen zone.
Prague Airport has spacious pre-departure areas. There were very few people during my time, leaving many seats empty. Some seats have power outlets & charging ports. The ground staff commenced boarding on time. Business class & priority passengers boarded first, followed by those seated at the back of the plane. I was one of the few passengers who boarded last. Boarding process was peaceful & organized. It took 25 minutes to board all passengers.
In-flight Product
Czech Airlines’ in-flight product is very basic. The seats were fitted with dirty & old leather covering. Each seat has 2 small pockets in front. The 1st pocket found within the eye level has all the in-flight literature – in-flight magazine, food menu & safety card. The smaller pocket found somewhere by the knees are for the passenger’s things – boarding pass & passport, phone, etc. The leg room was standard – not very limited but not too spacious. Seats didn’t have power outlets or charging ports. My seat 7A’s recline function was broken; I sat & slept upright throughout the flight.
Czech Airlines provide onboard snacks / meals to business class & economy flex passengers & to those who pre-ordered snacks at the time of booking or at least 24 hours into the flight. The airline has a buy-on-board scheme where economy passengers can buy snacks & drinks during the flight. The food & drinks menu is found in the seat pocket in front of each passenger.
The airline doesn’t offer personal entertainment screens for their inter-Europe flights. The only form of entertainment is the in-flight magazine found in the seat pockets.
Cabin Crew Service
Believe it or not – I had limited contact with the cabin crew. They greeted me when I boarded the flight & said thanks when I left the aircraft after the flight. That’s it! There was nothing special with the service provided on this flight. They did their job, assisted the passengers put bags in the overhead cabins, did the security checks & offered snacks & drinks midway through the flight.
Verdict
Believe it or not, I believe this flight with Czech Airlines went well. After flying with Brussels Airlines to Prague a few days before, I didn’t put in high expectations for this flight. The flight was alright – not exceptional & not bad. Mad respect to the airline’s long & eventful history but I think they need to step-up their service in everything.
I was not impressed with the guy at the check in counter. I was impressed by how things happened so quick – check in, security check & walk to the boarding gate all done in less than 30 minutes. Prague Airport’s facilities & organized passenger flow system were excellent. The waiting areas were clean, spacious & quiet.
The aircraft used for the flight is 20 years old. The seats & interiors badly need a refit. On-board service & in-flight soft product was alright – nothing spectacular. Having almost the same experience with Brussels Airlines made me think that in-flight experience with relatively small European carriers are pretty much the same with some Asian low-cost carriers; but these Asian LCCs have relatively newer planes, more hospitable cabin crew & even cheaper fares.
Will I fly Czech Airlines again? Yes, no or maybe. Just like Brussels Airlines, it’ll all depend on the ticket price. If the fares are cheaper than other flag carriers or low-cost airlines, then I’ll go with Czech Airlines. If the fares have small differences, then I might opt for the other airline. The experience was not bad but it was also not exceptional. It was just alright & I couldn’t be happier that they flew me to Copenhagen safe & on time.
Avgeeks, check out the details of this short flight from Prague, Czech Republic to Copenhagen, Denmark:
Airline: Czech Airlines
Flight Date: 5 November 2019
Flight Number: OK 502 (changed from OK 508)
Route: Prague (PRG) to Copenhagen (CPH)
Duration: 1:05 hours
Seat Number: 7A
Aircraft: Boeing 739-809
Aircraft Registration: OK-TSV
Aircraft Engine: 2 x CFM International Jet Engines
Age: 20 years old
Year Delivered: 2000
Have you ever tried Czech Airlines in the past? What do you think of the airline? Do you have any questions about the airline & its flight policies or perhaps anything about Prague or Czech Republic? Post them in the comments section below. I will try to answer them as soon as possible. You may also send your questions via email to contact@thewkndtravel.com.
Thank you for joining me in today’s flight report! I hope you can support & follow me on my social media pages – Facebook & Instagram. Watch out for more flight reports & Going Solo in Europe content in the coming weeks! Ciao.
PS. Photos were taken using my HTC U11.