Early this year, my friends and I flew to Japan for the Sakura season. We flew in and out of Nagoya, but we mostly went around the Kansai Region. We flew with our favorite local low-cost airline, Cebu Pacific Air, on our inbound flight to Japan on flight 5J 5038. This Manila-Nagoya flight will be the subject of today’s flight report.
Read on below as I share with you the details of this perfectly timed, low-cost flight to Central Japan. In the latter part of this flight report, I will also share how the flight went and what I liked and disliked about it.
Cebu Pacific Air
Cebu Pacific Air is not a new airline in this website; it is actually my most-reviewed airline here. Cebu Pacific Air is the country’s largest low-cost carrier. The airline is owned by Cebu Air, Inc. which is part of one of the country’s biggest conglomerates, JG Summit Holdings.
The airline commenced its first flight in 1996 and has been flying for over 28 years. Together with its subsidiary, Cebgo (previously Tiger Air Philippines), the airline flies to over 60 destinations across the country, Asia Pacific and the Middle East. It operates close to 70 young and fuel-efficient jet and propeller aircraft. Cebu Pacific Air operates the narrow-body and wide-body aircraft while its subsidiary operates the propeller passenger and cargo aircraft.
The airline has a lifestyle and loyalty program called Go Rewards. The airline has opened the opportunity for every Filipino to fly domestic and international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year.
In case you missed it, I post reviews and features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, and Philippine Airlines. All posts about these flights are found under the Flight Reports category.
Airfare & Inclusions
Affordable plane fares are rare during the anticipated Sakura season. My friends and I decided to book two one-way tickets instead of a return ticket. We booked our inbound ticket nine months before the intended schedule during an ₱88 base fare sale. We paid for only ₱3,068 per person.
This one-way inbound ticket included 7 kilograms of carry-on allowance, 20 kilograms of checked baggage allowance, and a standard seat of choice. This ticket is a steal considering it was booked during a time of very high fuel surcharges and it is booked for a peak season like Sakura season.
Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.
Travel Requirements
Regular Philippine passport holders are required to get a tourist visa to enter Japan for leisure purposes. Those who plan to enter Japan for tourism are required to apply for a tourist visa through the embassy’s accredited travel agencies. The embassy does not accept direct tourist visa applications.
A few years ago, I wrote about apply for a Japan tourist visa. Click here to learn more about getting one for yourself.
Additionally, the Japanese government requires all incoming passengers to perform immigration and customs arrival procedures via the Visit Japan website. Upon arrival, all passengers are required to present the issued QR codes at immigration and customs for scanning. Incoming tourists can get their QR codes up to 2 weeks before the intended arrival date.
Locally, the Philippine government requires all departing passengers to fill out the online departure cards and obtain a departure QR code from the eTravel website.
Before The Flight
Cebu Pacific Air sends three email reminders to all its passengers for every upcoming flight.
72 hours before the flight, the airline sent an email reminder about the luggage allowance and the travel requirements for both the Philippines and Japan. 48 hours before the flight, the airline sent us an email informing us that online check-in is now available for our flight. The airline also included a step-by-step process on how to check in online.
24 hours before the flight, Cebu Pacific Air sent another email detailing the airport check-in process as well as reminding us about the required online departure card. The airline does a good job of keeping their passengers informed about everything that is needed for an upcoming flight. Kudos, CEB!
Aircraft & Flight Information
This Manila-to-Nagoya Cebu Pacific Air flight 5J 5038 was operated by a 2.8-year-old (at the time of the flight) Airbus A321neo aircraft. The plane, delivered to the airline in May 2021, features a single economy class cabin with 236 pre-reclined seats.
Flight 5J 5038 took off from Ninoy Aquino International Airport at 7:34 a.m. local time, cruised to an altitude of 38,000 feet, and touched down at Chubu Centrair International Airport in Nagoya at 11:50 a.m. local time. The flight took 3 hours and 16 minutes.
Ground & Airport Experience
All international Cebu Pacific Air flights depart from Ninoy Aquino International Airport Terminal 3.
CHECK IN & BAG DROP
I checked in online a day before our flight. Upon arrival at the airport, I went to Counter E, the designated check-in counter for guests who checked in online. I printed the bag luggage tag and lined up for bag drop.
I lined up for bag drop at 3:12 a.m. and finished the process at 4:11 a.m. The bag drop process at the counter took less than 5 minutes, but the queue for it took almost an hour. The online check-in did not really help speed up the bag drop process. It became the usual check-in process.
PRE-DEPARTURE
After check-in, I went ahead of my friends and cleared immigration and security. I immediately went to the PAGGS Lounge and met my friends for breakfast. I used my RCBC JCB Platinum credit card, which allows unlimited access, including a companion.
My friends and I stayed in the lounge for about an hour and waited for our scheduled boarding time.
BOARDING
A little past 6:00 a.m., my friends and I left the lounge and walked towards Gate 115. At 6:35 a.m., the staff announced priority boarding for our flight. They asked passengers flying infants, children, senior citizens, persons with disabilities, and those who availed of priority boarding to board the plane first.
Passengers assigned to the rear cabin seats boarded the plane next. Passengers seated in the middle and front parts of the cabin came in last. At 7:08 a.m., the cabin crew closed the airplane doors. The entire boarding process took 33 minutes.
The plane was pushed back at 7:18 a.m. and headed over to the runway for take-off. It took off at 7:34 a.m.
Inflight Hard & Soft Product
SEAT FEATURES
This Manila to Nagoya-Cebu Pacific Air flight was operated by 2.8-year-old (at the time of the flight) Airbus A321neo aircraft. The aircraft features 236 pre-reclined Recaro seats in a 3-3 economy class configuration. According to SeatMaps, each regular economy seat has a seat width of 17 inches and a seat pitch of 28 inches.
Each seat features decent legroom with no recline. It also has a seat pocket, which contains the aircraft safety card, inflight magazine, onboard café menu, and air sickness bag. Each seat has an assigned individual air vent and reading light. Each row has two cabin crew call buttons, two USB-C ports, and two regular USB charging ports. These charging ports can be used for free after take-off. The cabin also features the old overhead cabins, which can only fit limited luggage.
I got seat 11B on this short-haul flight. I believe the seat comfort and features are just right for short-haul flights to Japan. Even if the USB-C ports near me did not work during the flight, I find it nice that the airline provides complimentary charging features on their newer aircraft.
INFLIGHT SNACKS
Cebu Pacific Air does not offer complimentary snacks or meals on all their flights. Instead, the airline offers pre-purchased meals and snacks at the time of booking or up to 48 hours before the flight. The airline also offers buy-on-board snack and drink service for those who get hungry during the flight.
The cabin crew served inflight snacks 10 minutes after take-off. They served the pre-booked first before offering the buy-on-board service.
My friends and I skipped the inflight snack service because we were still full from our PAGGS lounge visit. We slept through the snack service and woke up about 1-2 hours later.
INFLIGHT ENTERTAINMENT
Cebu Pacific Air does not feature personal entertainment screens on their planes. They only provide inflight magazines named Smile Magazine, which passengers can read through during the flight. Also, the airline is known for conducting inflight games in exchange for airline-branded items.
My friends and I slept through after take-off, and we did not notice if the crew conducted a fun game.
INFLIGHT CONNECTIVITY
The airline does not offer inflight Wi-Fi services on all its flights.
LAVATORY
I visited the front lavatory midway through the flight, and I found it spot-clean. It has toilet paper and a small bottle of hand soap for those who need to use them.
The cabin crew made sure the cleanliness was maintained throughout the flight.
Cabin Crew Encounters
I only encountered the cabin crew during boarding and disembarkation. I can tell they welcomed and sent off the guests with their best smiles.
Disembarkation & Luggage Claim
After landing, our plane taxied to Chubu Centrair International Airport Terminal 2 (LCC Terminal) Gate 71 for disembarkation. The whole disembarkation process, from the plane door to immigration, baggage claim, customs check, and arrivals area, only took us less than 30 minutes.
Japan’s airports are known to be efficient. Chubu Centrair International Airport in Nagoya is one of these airports that upholds a high standard of efficiency.
Flight Experience
It was another great flight with Cebu Pacific Air from Manila, Philippines to Nagoya, Japan on flight 5J 5038. This flight stood out in so many ways. Allow me to elaborate on them one by one.
Cebu Pacific Air is my go-to airline for my trips because of its affordable and reasonable fares. This flight to Nagoya was not an exception. My friends and I paid only ₱3,068 one-way for a 3.25-hour international flight to Japan during Sakura season. On top of that, the fare bundle already included a standard seat and 20 kilograms of checked luggage allowance. It was definitely a steal.
Second, the flight schedule to Nagoya is perfect for tourists. The flight leaves Manila in the morning and arrives in Japan at noon. It is perfect for the afternoon accommodation check-ins in Nagoya. It also gives the passengers time to explore the city in the afternoon.
Third, Cebu Pacific Air never failed to keep their passengers informed. The airline sent multiple email reminders about the flight add-ons, travel requirements, online check-in, and counter check-in processes. Fourth, the airline deployed a modern aircraft on this flight to Japan. It is nice to see the airline using their modern aircraft for short-haul international destinations like Nagoya.
Fifth, the airline offered complimentary charging onboard with their USB power outlets. I hope they continue to provide this amenity or feature in the many years to come. Lastly, the arrival process at Chubu Centrair International Airport was fast and efficient. Everything, from disembarkation to luggage claim and customs, happened in less than 30 minutes.
This flight was not all good. It also had its misses. First, I had a horrible bag drop experience at Ninoy Aquino International Airport Terminal 3. I already checked in online and hoped for a quicker bag drop process. Lo and behold, I queued for almost an hour only to drop my bag. I hope the airline does something about this.
Second, I am not a fan of the airline’s pre-reclined seats. While it is acceptable on short-haul flights like this to Nagoya, I still prefer the reclining seats for better comfort and sleeping posture. Lastly, both USB-C charting ports on our row did not work throughout the flight. Good thing I brought my regular USB adapter, and I was still able to charge my phone.
Overall, it was still a fun flight with Cebu Pacific Air. I do not think an airline comes close to how Cebu Pacific Air offers their affordable and reasonably priced flights across their network. I will continue to fly the airline as long as they keep on offering inexpensive flights to every Juan.
For those who want to know more about the flight and the aircraft used, I have prepared some details for you below:
Airline: Cebu Pacific Air
Flight Date: 21 March 2024
Flight Number: 5J 5038
Route: Manila, Philippines (MNL) to Nagoya, Japan (NGO)
Duration: 3 hours and 16 minutes
Seat Number: 11B
Aircraft: Airbus A321-271NX
Aircraft Registration: RP-C4126
Engines: 2 x Pratt and Whitney 1133G Engines
Age: 2.8 years old
Delivered: May 2021
Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Cebu Pacific Air on their Manila to Nagoya route.
Have you flown with Cebu Pacific Air in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.
I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, and Philippine Airlines. I hope you also look forward to more flight reports in the future.
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PS. Photos were taken using my OnePlus 9 Pro.
