Last month, I introduced a new section in my website called Flight Report. This section will talk about my experiences on the flights I took in the past. My 1st flight report was about our Taipei to Manila flight with EVA Air last June. It was a decent flight for such an affordable fare. Check out the post here to know more about this 5-star airline economy experience.
Weeks after the 1st post, here I am sharing with you another flight report of a recent flight I took. 2 weeks ago, I went home to my hometown to surprise my mom on her birthday. I took the bus from Manila to Bicol & took a flight back from Legazpi to Manila with Cebu Pacific Air. The flight back to Manila will be the subject of this flight report. How did the flight go? What aircraft was used for the flight? Was it on time? Find out in the text below.
Cebu Pacific Air
Cebu Pacific Air is the country’s largest low-cost carrier flying to over 60 destinations within the Philippines, across Asia Pacific & the Middle East. This private airline is fully-owned by JG Summit Holdings, led by the Gokongweis. It has a wholly-owned subsidiary called Cebgo which flies to smaller airports in the country. The airline operates a fleet of 70+ planes consisting of Airbus & ATR aircraft & has new-generation aircraft orders in place.
Cebu Pacific Air is known for providing the lowest fares in the Philippine airline sector. They are famous for their ₱1-base fare promotions to all of its routes, being offered a few times a year. They also hold special & regular fare promotions that enable a lot of Filipinos travel to destinations at affordable fares. The airline is one of the founding members of Value Alliance, the world’s largest alliance of low-cost carriers. It also has a loyalty program known as GetGo.
Airfare
Believe it or not, I only paid ₱596.32 ($11.50) for this flight from Legazpi to Manila. The airline had a ₱11.11-base fare sale last 11 November 2018 & offered flights from Legazpi this cheap. The fare only includes 7 kilograms of carry-on baggage. Check in baggage, in-flight snacks & seat selection are offered for additional cost; basically how modern low-cost carriers work. I was only travelling light, so I didn’t need to avail of these additional services. Imagine only paying that much. The fare was cheaper than the usual bus fare from Legazpi to Manila.
Flight
I initially booked a flight for 30 July 2019. The airline changed my original flight schedule & offered change booking, full refund, travel fund storage or rerouting options. I took advantage of this flight change & booked the night flight day before.
The flight was operated by a 6-year old Airbus A320-214 aircraft delivered to the company in December 2012. It operates an all-economy class 3-3 configuration & has 180 on-board seats in total. The flight took about 42 minutes, from the scheduled 1 hour & 20 minutes flying time. It departed Legazpi Airport on time & arrived Manila Airport 30+ minutes ahead of schedule.
Check In, Baggage & Boarding
Cebu Pacific Air provides counter, online & mobile check in for all their flights. Legazpi Airport has a relatively small but efficient check in facility. I already checked in online & have my boarding pass on my phone so I didn’t have to go through the usual counter check in. Passengers also don’t need to print their boarding passes – less paper used plus a good move for the environment.
The airline offers prepaid baggage for all their flights. Passengers have the option to include baggage at the time of booking or in the manage booking section up to 4 hours before the flight. Baggage fees vary per weight allocation & prices change as the day of the flight approaches. If you want to get reasonable baggage fees, include the baggage allocation while booking the flight or add it at least 15 minutes before the day of the flight.
The boarding process was alright – the flight started boarding around 20 minutes into the scheduled departure. The passengers rushed up to the gate when the ground staff announced boarding. I waited for the majority of the people to board & decided to board last. The ground staff checked my mobile boarding pass together with a valid identification card to confirm my identity.
Seat, In-flight Meal & Entertainment
Cebu Pacific Air offers in-flight services for additional fees. The airline automatically assigns seats to its passengers days before the flight. If the passenger wants to be seated in front or in exit seats, he / she must pay for the seat. The seats have a 28-inch pitch & a basic recline. The seats don’t have the best legroom but it’s okay for short flights. Each passenger has a seat pocket in front; the seat pocket contains the aircraft safety card & in-flight magazine.
The airline doesn’t offer free in-flight meal & has no on-board entertainment. Snacks are available for pre-order in the website up to 24 hours before the flight & are also available for purchase on-board. The airline also offers items or souvenirs (blankets, eye shades, neck pillow, etc.) for sale. The full snack menu & brochure of items for sale can also be found in the in-flight Smile Magazine.
I did not avail of any add-on for this flight. It was a short flight back to Manila & I didn’t have many things with me. Basically everything beyond the free 7 kilogram carry-on baggage allowance is offered for additional fees. This is how low-cost carriers operate. They make money out of everything they can charge so they can offer fares at the lowest possible cost.
Lavatory
The flight only took 42 minutes – too short for me to use the lavatory. It didn’t take long when the seat belt sign was switched on again & when we started our descent to Manila. Perhaps, next time on a longer flight?
Cabin Crew Service
Cebu Pacific Air’s cabin crew were nice & very welcoming. They make sure that they greet all passengers upon entering & before leaving the plane. Safety instructions were shown manually by the cabin crew. They performed all necessary security checks before we departed for Manila. While on air, they walked down the aisle & sold snacks & goods to the passengers with smiles on their faces. I’ve been flying with the airline for years now & I can say that they’ve maintained their service through time. The in-flight cabin crew service was great – beyond what I expected from a low-cost airline.
Verdict
My experience with Cebu Pacific Air on 5J 328 last 29 July 2019 was awesome. The cheap ticket was a steal given my only aim was to fly back to Manila. The services were very basic – 7 kilograms free carry-on baggage & a typical low-cost airline seat pitch. Every other add-on (baggage, seat preference & in-flight snack) came with additional fees. Glad I didn’t have to avail of those additional services.
Will I fly them again? OF COURSE! Cebu Pacific Air offers a handful of flights between Manila & Legazpi every day. Having a range of convenient flight schedules to choose from (especially night flights) gives us locals more time to spend with our families in our hometown. I’ve been flying with them between Manila & Legazpi for years now & I don’t mind doing the same thing in the next few years. Thanks to this airline for offering cheap flights to & making hometown within reach.
In case you’re interested with more information about this Legazpi to Manila flight, check out the full details below:
Airline: Cebu Pacific Air
Flight Date: 29 July 2019
Flight Number: 5J 328
Route: Legazpi (LGP) – Manila (MNL)
Duration: 42 minutes
Seat Number: 9B
Aircraft: Airbus A320-214
Aircraft Registration: RP-C3272
Age: 6 Years
Year Delivered: 2012
Are you a Cebu Pacific Air frequent flyer? If yes, what is your favorite destination flown by the airline? Can you share the cheapest ticket you got from them? Believe it or not, I got a Manila-Narita-Fukuoka-Manila ticket with them worth ₱1,613.19. I used this ticket last February when I went to Tokyo, Nagano, Osaka, Kyoto, Nara & Fukuoka with my family. What are your ₱1-fare stories with Cebu Pacific Air?
Feel free to share yours in the comment section below. You can also tell me via email to contact@thewkndtravel.com. I’ll respond as soon as I can. Don’t forget to follow me & please please please also help me in promoting my social media channels – Facebook, Instagram or Twitter.
Thank you for joining me in this Flight Report! Looks like the next flight report will be about Cebu Pacific Air again but for an international destination. Any guesses where I’m going next?
PS. Photos were taken using my HTC U11.