Flight Report: PHILIPPINE AIRLINES PR 2920 – Daraga (DRP formerly Legazpi LGP) to Manila – Last-Minute Mabuhay Miles Redemption Ticket to the Metro [December 2022]

Hey, long time no post! Not many of you know, but I recently finished a 24-day trip around Paris, Italy & Barcelona. Unfortunately, I haven’t had time to start writing about the trip. I’ve been busy with Christmas festivities & reunions since I arrived back from Europe. Don’t worry, I will start writing about them in the next few weeks.

For today, I want to share with you my recent experience with Philippine Airlines on their PR 2920 flight from Daraga, Albay (DRP – formerly LGP Legazpi) to Manila (MNL). This flight was unique because it happened during the 1st day of using the new 3-letter DRP airport designator code & it was booked using Mabuhay Miles – Philippine Airlines’ loyalty program. Join me in today’s flight report & find out how this flight went.

Philippine Airlines

Philippine Airlines, commonly known as PAL, is the Philippines’ flag carrier. The airline started operations back in 1941 & is currently the region’s oldest commercial airline. Majority of the stake in PAL is owned by PAL Holdings under Dr. Lucio Tan – also the owner of one of the country’s biggest conglomerates – LT Group. World-famous ANA Holdings, the parent company of All Nippon Airways, also owns a minor stake in the airline.

Philippine Airlines operates around 60 Airbus, Bombardier & Boeing aircraft to over 40 international & 31 domestic routes. Its hubs are located in Manila, Cebu, Davao, Clark & Kalibo. PAL is the country’s biggest full-service airline offering premium experience to its passengers. They offer business class, premium economy & economy class to most of its routes.

PAL is not a member of any airline alliance but has code-share flights with major carriers such as All Nippon Airways, Cathay Pacific, Turkish Airlines, Gulf Air & many more. PAL also has its own frequent flyer program called Mabuhay Miles. PAL is also the only Philippine-based carrier to receive a 4-star rating from world-renowned air transport rating organization Skytrax.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare & Inclusions

It’s not a secret that airfares are more expensive during the festive season. Many people take advantage of the Christmas holidays & go home to their respective hometowns. The demand for plane seats is higher than usual. I didn’t have a fixed schedule at that time, so I had no choice but to book the ticket last-minute. The one-way bare fares for both Philippine Airlines & Cebu Pacific Air at the time of booking were at around ₱4,000 to ₱5,000 without baggage. On the other hand, there were no available CEB Super Pass seats on my preferred flight.

I checked my Mabuhay Miles account & saw that I have enough miles to use for a one-way ticket to Manila. I immediately redeemed these miles using the airline’s portal & booked this PR 2920 flight from Daraga to Manila. I used 4,500 miles & only paid ₱870 for taxes & fees. The redeemed Mabuhay Miles ticket included 7-kilogram carry-on baggage, 20-kilogram check-in baggage allowance & a free standard (non-aisle & non-exit) seat.

I may have used up most of my Mabuhay Miles, but I believe I got a good deal with this ticket. I booked it 9 days before the intended flight date during a peak travel period. I was also happy that the ticket included a free check-in baggage allowance. This ticket was definitely a steal!

Travel Requirements

There are no COVID-19 related travel requirements between Albay & Metro Manila. These requirements were abolished a few months ago. The process & requirements are back to the old times where passengers were only asked to bring a valid ID during counter check-in & sometimes, boarding.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Before The Flight

2 days before the flight, I received an e-mail from Philippine Airlines that Bicol International Airport’s designator code will be changed from LGP to DRP effective December 15, 2022. This e-mail required passengers to accept the said changes. Unfortunately, it resulted in an error on the Philippine Airlines website. Minutes after the initial e-mail, I also received an email from the airline containing the official announcement of changing the airport designator code to DRP. I immediately called the airline & had my ticket sorted.

24 hours before the flight, I received another airline from Philippine Airlines informing me that online check-in was already available for my flight. I checked in right away for my flight. The new Philippine Airlines mobile application displayed my mobile boarding pass & the flight details on the homepage.

Flight Information

This Daraga (DRP) to Manila (MNL) flight was operated by a 15.2-year-old Airbus A320-214 aircraft. The plane was initially delivered to Philippine Airlines in November 2007. The plane was initially configured with 12 business class seats & 144 economy class seats but was reconfigured to 180 all economy class seats in May 2022.

PR 2920 took off from Bicol International Airport 22 minutes behind schedule at 5:17pm. The flight took 50 minutes & landed smoothly at Ninoy Aquino International Airport at 6:07pm. The flight landed 12 minutes behind schedule.

Ground & Airport Experience

CHECK-IN

I arrived at Bicol International Airport 2 hours & 45 minutes before the flight & I was surprised to see the check-in counters open that early. I went to the counters to drop my luggage & get my paper boarding pass. Check-in process took less than a minute – no queues, no whatsoever.

PRE-DEPARTURE

After check-in, I went up to the pre-departure area & waited for the flight. Bicol International Airport’s pre-departure area has more food & pasalubong store choices now compared to when it opened back in October 2021. There’s a dedicated laptop area for those who need to do some work while waiting for their respective flights. There are charging stations on both sides – provided by Smart & Philippine Airlines; there are a lot of seats to choose from.

The Philippine Airlines ground staff informed passengers of the expected aircraft arrival time after it departed Manila. The plane touched down at 4:25pm.

BOARDING

Boarding process started at 4:42pm. Priority passengers, senior citizens & those travelling with kids boarded the plane first. Regular passengers followed. Everyone boarded the plane using the jet bridge & only through the front door. The boarding process finished at 5:07pm.

Please note that face masks are mandatory on all flights within the Philippines. The ground staff announced this during the boarding process.

Inflight Hard & Soft Product

SEAT FEATURES

This Philippine Airlines Airbus A320 aircraft has 180 seats in an all-economy class cabin configuration. Each row has 6 seats divided into 2 by an aisle. According to SeatGuru, all seats on this Airbus A320 aircraft have a seat width of 19.7 inches. Economy plus seats have a seat pitch / legroom of 34 inches, while standard economy seats have a legroom of 29-30 inches.

Each seat features a tray table, a small pocket with the aircraft safety card, individual air vents & reading lights. The seats don’t feature personal entertainment screens because this type of aircraft is only used in domestic short haul services.

I got window seat 54K for this flight. The seat had a decent recline & a clean tray table. The seatbelt needs to be replaced since it’s already worn out. In fact, most of the seats on this flight are already worn out. These are still functional but would need some refit soon.

INFLIGHT SNACK

After take-off, the crew went around & gave out a pack of green peas & dried mangoes with a cup of water. Philippine Airlines is the only domestic major carrier that offers complimentary snacks on board. Better than nothing.

INFLIGHT ENTERTAINMENT

Philippine Airlines did not offer inflight entertainment options for this flight & aircraft. The flight only took 50 minutes & this additional feature isn’t essential.

LAVATORY

I didn’t get the chance to visit the lavatory on this Airbus A320 aircraft. The 3 lavatories were occupied throughout the flight. Some even queued for a few minutes just to use the lavatory.

Cabin Crew Service

Philippine Airlines brands their service as the ‘Heart of the Filipino.’ The cabin crew on this Legazpi to Manila flight embodied that way of service & gave their best in catering to the needs of the passengers. They welcomed all passengers with their best smiles & helped in putting passengers’ bags in the overhead compartment. They gave passengers the best possible service they could provide. Kudos!

Disembarkation & Baggage Claim

The cabin crew implemented an organized disembarkation process for this flight. They called 5 rows at a time & asked passengers seated on these rows to stand up, get their bags & disembark. All passengers followed & got off the plane in an orderly manner.

Baggage claims didn’t take long. Our check-in bags were already at Carousel 4 a few minutes after we arrived at the baggage claim area.

Final Thoughts

It was another excellent flight with Philippine Airlines. The positive points outweighed the negative points by a mile.

Let’s start with the positive points. First is miles redemption & value for money. This flight only cost 4,500 Mabuhay Miles & ₱870 worth of taxes & fees. This was a steal considering the redemption ticket was booked 9 days before the intended flight date & during peak travel season. The original flights were priced at 4.5x the fare I paid above. Second, the redemption ticket already included 20 kilograms of check-in baggage allowance. This allowance could easily cost ₱500 if you booked the regular ticket. Third, the check-in counters opened earlier than the usual 2 hours before the flight schedule. This made the check-in process easier & faster as the ground staff didn’t have to deal with a lot of passengers at a time.

Fourth, Philippine Airlines still gives out complimentary snacks on a short domestic hop like this from Daraga to Manila. I flew with Singapore Airlines on their Singapore to Kuala Lumpur & Kuala Lumpur to Singapore routes & I was only given a drink of choice – no nuts, crackers or whatsoever. Props to PAL for keeping the onboard service. Fifth, it’s been a while since I experienced an orderly disembarkation process on a plane. The crew on this flight managed to ask all passengers to follow the disembarkation process they organized. Lastly, the cabin crew on this flight was excellent. Their quality of service was top-notch – indeed the Heart of the Filipino.

This flight wasn’t perfect. The flight left Bicol International Airport 22 minutes behind schedule & landed 12 minutes after the intended schedule. These delays are inevitable in a congested airport like Ninoy Aquino International Airport, but it still somewhat affected the whole flight experience. Second & finally, the seats on this Airbus A320 aircraft need some refit. The seatbelts are already worn out & could use some replacement.

Will I fly them again in the future? Definitely – it’s a no-brainer. I hope I can also fly their international sector in the future.

For those interested in the nerdy details of this flight, see below:

Airline: Philippine Airlines
Flight Date: 15 December 2022
Flight Number: PR 2920
Route: Daraga, Albay (DRP) to Manila, Philippines (MNL)
Duration: 50 minutes
Seat Number: 54K
Aircraft: Airbus A320-214
Aircraft Registration: RP-C8610
Engines: 2 x CFM International Engines
Age: 15.2 years old
Delivered: November 2007

Have you flown with Philippine Airlines recently? How was your experience with the country’s flag carrier? Feel free to share your personal experiences in the comments section below. Do you have any questions about flying Philippine Airlines? You may post them below or you may send an e-mail to contact@thewkndtravel.com.

Thanks for joining me in today’s flight report. Stay tuned for the next one coming in shortly. I also have a few flights lined up in the coming weeks & months. Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.

Hostel of the Day: THE BED KLCC – Modern & Premium Capsule Hostel in Kuala Lumpur City Center

A few months ago, I flew to Kuala Lumpur, Malaysia for a week. I was joined by my friends for 3 full days & I took them around the beautiful city. I already posted about this 3-day budget Kuala Lumpur – check out this blog post to know more. After they left, I moved to another hostel named The Bed KLCC. This capsule hotel is the topic for today’s Hostel of the Day review. Join me as I share with you my experience & some facts about this modern & premium capsule hotel in Kuala Lumpur.

In case you missed it & aside from the KL on a budget post I mentioned above, I’ve also shared details about all my flights to & from Kuala Lumpur on Singapore Airlines – Manila to Singapore, Singapore to Kuala Lumpur, Kuala Lumpur to Singapore & Singapore to Manila. I also shared details about the 1st hostel I stayed with in KL – PODs The Backpackers Home & Café. Don’t forget to also check them out!

The Bed KLCC

The Bed KLCC is a modern & posh capsule hostel that opened in 2017. The property’s goal is to provide comfortable & affordable accommodation in the Kuala Lumpur City Center. The hostel occupies part of the ground floor, 1st & 2nd floors of the famous Vortex Building. Reception is found in the ground floor with The Bean KLCC Café. The communal lounge & dining area is found on the 1st floor. The private & dormitory rooms are found on both the 1st & 2nd floors.

In case you don’t know, I’ve featured the hostels I’ve been to since 2017. I already wrote about hostels from Asia, Australia & Europe. Check out all these hostel of the day features here.

Location & Access

The Bed KLCC is located at No 12, Jalan Sultan Ismail in Kuala Lumpur City Center. It is accessible to major train lines – a short walk from KJ12 Dang Wangi Station of the LRT Kelana Jaya Line, MR8 Bukit Nanas Station of the KL Monorail & SBK18A Bukit Bintang Station (nearest Exit 7) of the MRT Sungai Buloh – Kajang Line. The GoKL City Buss Blue & Green Lines also stop near the property.

The property is about 25-30 minutes walk & train trip to KL Sentral – the city’s central transportation hub. From there, passengers can take the bus or the express train to Kuala Lumpur International Airport. The airport is an hour away by car or private transportation.

The Bed KLCC is pretty much near everything in KLCC. The nearest convenience store is literally opposite reception & The Bean KLCC. There are a handful of restaurants nearby such as Hard Rock Café KL, McDonalds, Gravy Baby & Healy Mac’s Irish Bar & Restaurant. Suria KLCC & the iconic Petronas Towers are 10 minutes away by foot.

The Bed KLCC’s location is easy a 10 out of 10. It is located within the city center & is near almost everything a visitor needs.

Private & Dormitory Rooms

The Bed KLCC has numerous types of rooms that can cater to all types of travelers. Those travelling on budget can stay in their dormitory rooms while those who are travelling with their friends or partners & want privacy can opt for the private rooms.

A bed in a dormitory room costs RM55-RM65 per night. The front entry bod costs RM55 while the side entry & female-only pods cost RM65 per night. A night stay in the dormitory room includes access to free Wi-Fi, air-conditioned rooms, roll-down partitions per bed, unlimited drinking water refill & shared bathrooms. The bed also includes a pillow & blanket, towel, reading light, power socket & a clothes hanger.

The Bed KLCC has 5 types of private rooms. The single pod suite costs RM100 per night & includes a single bed, a working table with mirror plus all the amenities found in the dormitory bed / room. The private twin pod & queen pod suite cost RM130, while the family & travel buddy rooms (all for 4 people) cost RM170 per night. All these private rooms have access to shared washrooms & toilets per area / group of rooms. The room rates mentioned above are the rates published by the property on their website. Please take note that other booking platforms such as Agoda, Booking.com, Hostelworld & Traveloka have their own promotional rates.

I booked my stay with Booking.com & paid RM270 for 3 nights in a private single pod suite. I got the room for RM90 per night. Thanks to my Booking.com Genius Level 2 loyalty status, I got a 10% off per night. This booking also had a flexible cancellation term which was perfect for travelling these days. My bank charged me ₱3,455.56 including the foreign currency conversion fee for all 3 nights. That translates to around ₱1,151.85 per night. It’s expensive for a city like Kuala Lumpur but I believe the cost is worth the price given the property’s facilities & amenities. You can get cheaper hotels or hostels than this,  but you can’t match the premium experience The Bed KLCC gives to their guests.

In case you haven’t read it, I also post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines, Philippine Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Guest Facilities & Amenities

The Bed KLCC has a long list of facilities & amenities available to all guests. Check out these facilities & amenities below:

Fast & Free Wi-Fi – All guests have access to fast & free Wi-Fi. Their internet connection is perfect for those who want to work remotely from Kuala Lumpur.

Daily Breakfast Service – The property offers daily breakfast service to those who availed of this option at the time of booking. Unfortunately, I did not avail of the hostel’s free breakfast.

Aesthetic Communal Lounge – The Bed KLCC has one of the most aesthetic hostel communal lounges I’ve seen in my years of travelling. It is at par with the coziness of Steel House Copenhagen’s communal lounge.

Spacious Dining & Food Preparation Area – The hostel has a spacious dining & food preparation area for guests who want to eat or prepare their food in the hostel.

Complimentary Tea & Coffee – Guests can make their own coffee or tea in the dining area as long as the common area is open.

In-House Café – The Bed KLCC has an in-house café called The Bean KLCC. The café offers coffee, tea & some snacks & sandwiches.

Well-Maintained Communal Shower & Toilet Areas – The property has clean & spotless shower & toilet areas. These common areas are found on the 1st floor & are well-maintained.

Private Room Amenities – Private rooms have amenities that are not found in dormitory rooms. The rooms have working tables & chairs, toiletries (including toothbrush & toothpaste), storage spaces & reading lamps.

Private Wash Rooms – Guests in the private rooms have access to clean private wash rooms. These wash rooms are complete with toilet papers, hand soap, shampoo with conditioner & liquid body soap.

Travel Desk – The Bed KLCC also has a travel desk for those who want to avail of local tours & airport transfers. Feel free to approach the hostel staff to find out more about this service.

Luggage Storage – Guests who arrive earlier than the check-in time or those who will leave hours after the property’s check-out time can store their luggage with the property. Don’t hesitate to ask reception where you can leave your bags.

Laundry Services – The property also offers laundry services for those who need their clothes / belongings washed during the stay. Please ask reception on how you can avail of this service.

Communal Powder Room – The Bed KLCC also has a communal powder room for those who need to use it. It is located near the communal shower & toilets.

Hair Dryer & Ironing Facilities – The hostel also provides hair dryer & ironing facilities. These are found inside the powder room.

Unlimited Drinking Water Refill – The Bed KLCC offers unlimited drinking water refill to all its guests. The water dispenser is found near the sink in the communal food preparation area. Don’t forget to bring you own water container.

Shoe Storage Areas & In-Room Slippers – Guests need to leave their shoes in their respective shoe lockers. All rooms should be accessed using the in-room slippers provided by the hostel.

Centralized Air Conditioning System – The property has a centralized air conditioning system. This means that air conditioning is only open at night (I think at 8pm) until 8am. The communal areas remain well ventilated throughout the day.

24-Hour Reception – The property’s reception is open for 24 hours. No need to worry if your flight or bus arrives after midnight or if you need to leave for the airport in the wee hours of the morning.

Boardgames / Puzzles – There are boardgames & puzzles which guests can play with during their stay.

Printing & Scanning Services – The hostel also offers printing & scanning services for a fee. Feel free to approach reception to avail of these services.

Friendly & Multi-Lingual Staff – The Bed KLCC has friendly & multi-lingual staff. They have staff who speak Malay, English & even Filipino.

Secured Hotel Access – Only guests have access to the dormitory & private rooms. Guests are given key cards during check-in that work on their assigned floor / level.

Lift Access – Guests who have luggage & big bags need not worry about bringing their bags to their rooms. The hostel has 2 lifts which can be accessed using the hostel key cards.

Hostel Experience

I had a lovely & quiet stay with The Bed KLCC. I arrived around 8:00pm & was greeted by one of the Filipino staff at reception. I was even assisted by one of the staff & helped me bring my bags up to my private room. Great welcome from the staff!

The single pod suite was decent, neat, but didn’t have much space. The room layout was alright. The room gets super cold at night; guests do not have the power to control the in-room temperature. The thick comforters somewhat help ease the super cold temperature. I hope the property management can find a way to have the best possible temperature at night or at least improve the room ventilation systems. 

The property’s highlight for me is its communal lounge & dining area. This communal space is very aesthetic. It looks & feels very cozy, modern & premium. I initially planned to work in my room for 2 days but ended up doing it in one of the high chairs & tables in the common area. The area was quiet & perfect for work.

The Bed KLCC pretty much remained quiet throughout my stay. I didn’t get the chance to meet some co-travelers / guests. I hope or wish the hostel can organize activities for those who want to join & meet other people. It doesn’t have to be a loud and noisy party; it can even be just a community dinner or game night or other social activities. I’m sure there are guests who will join.

Will I recommend The Bed KLCC? Definitely! It’s a premium, modern & cozy property found in the middle of Kuala Lumpur City Center. It is at the higher end of the affordability range in Kuala Lumpur but it surely lives up to its price. If only I knew that I’d be working most of the time from the common area, I should have stayed in one of those dormitory beds instead. Anyway, I still had a great stay with The Bed KLCC!

Do you have questions about The Bed KLCC? I’ve listed their contact details below. Feel free to reach out to them on the following platforms:

The Bed KLCC
Address: G1 @ Vortex KLCC, No 12, Jalan Sultan Ismail, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur Malaysia
Phone Number: +60 3 2715 2413
E-mail Address: booking@thebedklcc.com / thebedklcc@gmail.com
Website: www.thebedklcc.com
Facebook: www.facebook.com/thebedkl
Instagram: www.instagram.com/thebedklcc

Have you stayed with The Bed KLCC? How was your experience? Share your experiences in the comments section below. By any chance, are you planning to book your stay with The Bed KLCC? Do you have any questions about the property? Feel free to post them in the comment section. You may also send those questions via e-mail to contact@thewkndtravel.com.

Thanks for joining me in today’s Hostel of the Day feature. I cannot wait to share more hostels to all of you. Please also take time to check out my previous HOTD features by clicking this. Before you go, can you visit my social media pages –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.

P’s List: 5 To-Do’s During Your Z Hostel Staycation

Last month, our friends at Z Hostel Philippines invited me to stay with them. I gladly accepted the invite & stayed for 4 days & 3 nights in their 4-bed dormitory room located on the Fun Floor. I wrote about my Z Hostel experience & shared it in the latest hostel of the day feature.

Ever since it opened in 2015, Z Hostel has become one of the go-to places in Poblacion. The hostel became famous because of its rooftop bar & the parties happening there every night. This early, you might think that Z Hostel is only a party hostel or destination. It’s not! The hostel is also a great place to have a solo staycation or a hostel weekend with friends.

Wondering what else you can do during a weekend with Z? Don’t worry, I got you. Here’s a list of what you & your friends can do during your Z Hostel staycation weekend:

Join Hostel Activities & Rooftop Parties

Z Hostel used to host walking tours, sunset sessions & traditional dinners before the pandemic. These activities are currently suspended due to health protocols; these will eventually be offered again once the local health officials allow them.

In the meantime, you & your friends can go to the roof deck & join the fun crowd every night. Don’t forget to check what type of event they have on the night of your stay. Thursdays are for house classics. Fridays are for 90’s music. Saturdays are for the iconic roof deck parties & Sundays are for slowdown sessions. Make sure to order their signature cocktails – particularly May Forever. You’ll love it!

Check Out The Apartment & The Green Door

If you’re not into the party scene & want a more chill environment, you & your friends can check out The Apartment & The Green Door. These are 2 Z Hostel-affiliated bars that feature live band sessions & vinyl DJ sets. Don’t forget to bring your Z Hostel RFID because you’ll need it to enter these 2 bars.

Hop From One Coffee Shop to the Other  

Calling all coffee lovers! You can go & check out a few coffee shops around Poblacion. You can start your morning or afternoon with a hot cup of coffee from the famous Commune Café + Bar along Polaris. If this café is full, you may also check out these smaller coffee shops – Coffee ARTea & Good Sh*t Coffee.

Eat, Walk Around & Repeat
Ebi 10 PH’s Senju Roll
UNWND Cafe’s Garlic Scampi Pizza

You’ll never run out of restaurants to choose from during your Z Hostel staycation. Right outside the hostel, you’ll find Onlypans Taqueria – a Mexican restaurant. A few steps from the hostel’s doors are Ebi 10 PH (a Japanese restaurant), Alamat Filipino Cuisine (a Filipino restaurant & pub), Krapow MNL (a Thai restaurant), Wantusawa Oyster Bar & Jumong Korean Barbecue.

Krapow MNL’s Pad Thai Goong
Pad Krapow Moo Krob / Crispy Pork Belly

You can walk further & eat at Café Fleur, Hola Bombón, Mijo Comfort Food, UNWND Cafe, Lampara, Crying Tiger Street Kitchen, El Chupacabra & Filling Station Bar & Café. One weekend is indeed not enough to try all these restaurants.

Go For a Pub & Bar Crawl

Poblacion is a go-to place for partying. After partying at Z Hostel, I suggest you go for a pub & bar crawl & check out the following places: Secret Door, White Banana Manila, Almacen at Poblacion, Run Rabbit Run, Pura Vida Manila, The Spirits Library, Agimat at Ugat Foraging Bar & Kitchen & Buccaneers Rum & Kitchen. Plenty of places to party, eh? Yes! But please drink & party responsibly.

Believe it or not, these are just some of the many places you can visit during your staycation at Z Hostel. One whole weekend, or even a long weekend, is not enough to go & visit all these places in Poblacion. Have you been to any of the restaurants, bars & pubs mentioned above? Which ones are your favorites? Feel free to share your experiences & recommendations in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

Thanks for joining me in today’s P’s List! Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & watch out for the next one!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SINGAPORE AIRLINES SQ 916 – Singapore to Manila – Excellent but Turbulent Flight Back to Manila [July 2022]

After deplaning from my Singapore Airlines Flight SQ 107 from Singapore to Kuala Lumpur, I immediately walked to the assigned gate for my onward flight to Manila. This Singapore to Manila SQ 916 flight on Singapore Airlines will be the subject of today’s flight report. Join me as I share with you details about this excellent but turbulent flight back home.

Singapore Airlines

Singapore Airlines is Singapore’s national carrier. This award-winning world class airline is based in one of the world’s best airports – Singapore Changi Airport. The airline starred as Malayan Airways in 1947; it then re-branded & commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers & the number of international passengers carried worldwide.

The airline currently flies to over 60 destinations in more than 30 countries across 5 continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.

Singapore Airline flies a modern aircraft fleet consisting of Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max & Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator with 60 currently in service & 5 more on order. 7 of the 60 Airbus A350’s in service have the ultra-long range (ULR) premium (only business & premium economy class) configuration. These ULRs are mostly used in the North America routes.

Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities & services you can think of. All SQ tickets include free check-in baggage, meals & in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance – one of the world’s biggest airline alliance networks.

Singapore Airlines is not a new airline on this website. In fact, it is the 2nd most reviewed airline after Cebu Pacific Air.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines, Philippine Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category..

Airfare

This SQ 916 flight from Singapore to Manila was part of a 4-sector ticket from Manila to Kuala Lumpur & back on Singapore Airlines. The return ticket cost me US$147.69 + 7,665 KrisFlyer miles I earned during my Singapore Airlines flights to Europe in 2019.

My bank charged me ₱7,926.12 including foreign currency conversion charges. This return ticket includes 25 kilograms check-in baggage allowance, 7 kilograms carry-on allowance, inflight meals & snacks, personal entertainment screens on 3 of 4 flights & a 5-star flight experience with well-trained & passionate cabin crew on all 4 sectors or flights.

This return ticket was a great deal considering it was booked a month prior to the scheduled flights. It also gave me all the benefits of a full-service airline. Believe it or not, return tickets on Philippines-based low-cost carriers were more expensive than this SQ ticket!

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

A few months ago, the Philippine government relaxed entry requirements for those who want to travel to or go home to the country. The requirements differ based on the individual’s vaccination status.

Fully-vaccinated passengers who have received a booster dose are exempted from providing a negative antigen or RT-PCR test result. They only need to provide their vaccination certificate issued by the respective health authorities. Fully-vaccinated passengers who have not received a booster dose need to present a negative antigen test result taken 24 hours before departure.

Unvaccinated or partially-vaccinated individuals need to present a negative RT-PCR result taken 48 hours before the departure or a negative antigen test result taken 24 hours before the flight. They also need to undergo facility-based quarantine, take a test on the 5th day & if negative, continue quarantine at home until 14th day from arrival.

On top of these vaccination or test requirements, all incoming passengers, regardless of nationality, need to register on the One Health Pass website 72 hours before the flight. He/she must also save a printed or digital copy of the QR code at the end of the form.

Please take note that some nationalities still require additional requirements such as a visa (if needed) or proof of onward ticket when entering the Philippines. These requirements can be changed anytime. It’s always best to check the Covid-19 Travel Information page of the airline you’ll be flying with to the Philippines.

Before The Flight

A few days after booking the flight, Singapore Airlines sent an e-mail reminder to check the updated travel requirements of the chosen destination. The e-mail included helpful links where I need to check the updated protocols for both transit area & destination.

Fast forward to a few days before the flight, the airline sent an e-mail about mySQupgrade. It is their instant upgrade program for economy class passengers who want to pay for a business class seat on that specific flight. I didn’t bother to check the minimum upgrade price because I don’t have the funds for it.

48 hours before my Kuala Lumpur to Singapore flight, the Singapore Airlines mobile application notified me that check-in is now available for both flights. I immediately checked-in & chose my seats for both Kuala Lumpur to Singapore & this Singapore to Manila flights. Singapore Airlines allows their passengers to choose their preferred seats for free during the online check-in process.

Flight Information

This Singapore to Manila flight was operated by a 6.5-month-old (at the time of the flight) Airbus A350-900 aircraft. The aircraft, which was delivered to Singapore Airlines in January 2022, has the two-class regional configuration consisting of 40 lie-flat business class seats & 263 standard economy class seats.

SQ 916 took off from Singapore Changi International Airport (SIN) at exactly 1:48pm & landed at Ninoy Aquino International Airport (MNL) at 5:13pm. The flight had a smooth & quiet take-off & landing but also had a very turbulent journey up in the air. It experienced several turbulences throughout the 3.5-hour flight. The whole journey from Singapore to Manila took 3 hours & 25 minutes.

Ground & Airport Experience

This Singapore to Manila flight on SQ 916 is a continuation of my Kuala Lumpur to Singapore flight. I did not clear immigration in Singapore & only stayed airside at Singapore Changi Airport.

CHANGI AIRPORT TRANSIT EXPERIENCE

Transit at Singapore Changi Airport is back to pre-pandemic times. The airport does not require a negative Covid-19 test or proof of vaccination during transit. The only requirement they have for transit passengers is to have both flights (to Singapore & out of Singapore) under the same ticket or itinerary & have the passenger’s baggage tagged from the airport of origin to the final country or airport of destination.

My flight back to Manila was booked under the same itinerary. I checked in for both Kuala Lumpur to Singapore & Singapore to Manila flights in Kuala Lumpur. I also had my check-in luggage tagged from Kuala Lumpur International Airport to my final destination, Ninoy Aquino International Airport in Manila, Philippines.

SQ 107 from Kuala Lumpur arrived a few minutes behind schedule. After disembarking from the Boeing 737 Max 8 aircraft, I immediately headed to Terminal 3 Gate B9 to board this flight to Manila. Unfortunately, I didn’t have time to go around Terminal 3 on this short connection. This transit experience was seamless & hassle-free.

PRE-DEPARTURE

I submitted myself & my carry-on bag for a final security check at the doors of Gate B9 & went to the staff counter to request a seat change. I mentioned in my SQ 107 flight report that I tried to request a seat change during check-in at KLIA. I was advised by the check-in agent that the system doesn’t allow her to do it & mentioned that I can request this in Singapore before I board the flight to Manila. I went to the flight staff & was immediately granted a new seat at the 2nd to the last row – 69B.

I went to the pre-departure area, took a seat & enjoyed the view of the beautiful Airbus A350-900 aircraft that will fly us to Manila. Ah, such a beautiful plane!

BOARDING

At exactly 12:58pm, the ground staff called all business class passengers & status holders to board the aircraft to Manila. 2 minutes later, they called all economy class passengers seated at the rear part of the cabin (that’s us) to board the plane. Shortly after our batch, those seated in the forward economy cabin boarded the plane last. Boarding was done by group & took 28 minutes to finish. The cabin crew closed the aircraft doors at 12:28pm.

Inflight Hard & Soft Product

SEAT FEATURES

This Singapore to Manila flight was operated by one of Singapore Airlines’ newest Airbus A350-900 aircraft. The plane sports the regional seat configuration with 40 lie-flat business class seats & 263 standard economy seats. According to SeatGuru, each business class seat has a 60-inch seat pitch & 28-inch seat width. The seats have a 1-2-1 configuration, with each seat having direct aisle access. All business class seats are equipped with a large personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces & a large tray table.

Business Class Seat
Economy Class Seats

Economy class seats have a seat pitch of 28 inches & seat width of 18 inches – slightly bigger than the Boeing 787-10’s 17.5 inches seat width. Each seat comes with a spacious leg room, an adjustable headrest & a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a fold-able tray table with mirror, a coat hook, small storage space below the screen, a fold-able cup holder, a USB charging outlet & a universal power outlet in between seats. Pillows, blankets, face masks & disinfectant surface wipes are now available by request.

The seats on this Airbus A350 aircraft are complete & comfortable enough for a short-haul international flight. It has more than what a normal economy class passenger needs for a 3-hour flight.

INFLIGHT MEAL

Singapore Airlines served complimentary hot meals on this 3-hour flight to Manila. The airline has removed the physical menu cards & integrated the whole food & drink information in the flight’s onboard connectivity service. Passengers had the option to choose between Herb Crusted Fish Fillet & Roasted Chicken Rice. The main dish came with a bread roll & butter, ice cream & a drink of choice – coffee, tea, wine, beer, water or juice. The crew went around again to offer a second round of drinks & offered water, coffee & tea to those who want. Check out the full menu below.

I admire the airline for using metal cutlery & recyclable food containers during the meal service. It helps a lot in eliminating solid waste; it is environment-friendly. I hope they can find a sustainable alternative to plastic cups.

I chose the roasted chicken rice meal with a glass of red wine & enjoyed it. The rice, chicken & vegetable portions were just right. For dessert, we had Udders Dark Chocolate ice cream. The ice cream was thick & tasty; it was probably the star of the lunch service.

Immediately after the meal service, I asked for roasted nuts to help me finish my small glass of red wine. After this, I asked for the airline’s signature cocktail, Singapore Sling. I think I had 2 more glasses of this drink paired with their roasted cashew & almonds. Don’t worry, I didn’t feel tipsy or what.

INFLIGHT ENTERTAINMENT

Krisworld, Singapore Airline’s entertainment system, offers thousands of options to choose from. They have hundreds of movies & TV shows to watch, thousands of songs to listen to, games to play & a few local media content to check out. All these options can be accessed via the touch screen personal entertainment screens found in front of every seat. The touch screen screens were responsive & easy to navigate. It also showed the flight path & even details of onward connecting flights. The provided earphones were alright. They aren’t noise canceling but they did its job.

Krisworld also gives frequent flyers the option to personalize their experience. The system asks for the passengers KrisFlyer membership number & then shows the passenger’s favorites or the last song, movie to television show he/she watched / left unfinished. I hope Singapore Airlines install cameras in their A350’s which passengers can access / view during flights.

INFLIGHT CONNECTIVITY

Singapore Airlines offered Wi-Fi service on this flight. PPS Club members & business class passengers are given 100MB of data to use up during the flight. The airline also gives complimentary 2 hours of messaging service to KrisFlyer members in economy class. Non-members can opt to either register to KrisFlyer to avail of the data plans on board.

Sad to say this, but the Wi-Fi on this flight was close to not working. I had to try a lot of times before having access to the inflight food & drinks menu. I didn’t get to use the free 2-hour messaging service because I always got the ‘network error’ or ‘service unavailable’ notification.

LAVATORY

The rear lavatory on this Airbus A350 was spotless & well-maintained. It was clean; it had the amenities needed for a 3-hour flight. The sink had cold & warm water & had hand soap & tissue beside it. The lavatory console had a moisturizing hand lotion & the drawer had more amenities.

Cabin Crew Service

The cabin crew service on this flight was excellent. The cabin crew welcomed all passengers with their best smiles & wished us a pleasant & enjoyable flight. Upon arriving at my seat, I saw that the tray table had leftover crumbs. I notified one of the cabin attendants in the back. The cabin attendant apologized & immediately got back to me with disinfectant wipes & tissue.

The crew had to pause meal service a few times due to turbulence. They kept apologizing to the passengers every time the meal service was halted. They continued with the meal service after the turbulences. The guy who served my meal was polite & attentive. He asked what meal & drink options I preferred & gladly served it.

After the meal service, I asked for a glass of Singapore Sling. The cabin attendant misunderstood it, & thought I asked for a Bloody Mary. She came back & apologized that they don’t have Bloody Mary onboard; she also immediately offered to mix a special drink for me. I told her that I actually requested for Singapore Sling. She again apologized & came back with my requested drink with 2 packs of roasted nuts. Lovely!

Several members of the flight crew went around the cabin throughout the flight & attended to every passenger’s requests. They even went around & offered glasses of water to those who want.

The assigned crew on this flight showed true Singaporean hospitality. They served the passengers with their best smiles & catered to every request throughout the flight. They made sure that passengers had an enjoyable flight onboard Singapore Airlines. Their top-notch service made the flying experience a lot better. Cheers to the crew on this flight!

Disembarkation & Baggage Claim

All passengers disembarked in an orderly manner. The ground staff checked every passenger’s One Health Pass QR code & instructed where to fall in line for verification / scanning. Immigration didn’t take long & check-in bags were available as soon as we arrived at the baggage claim hall. Believe it or not, I finished the whole arrival process (from stepping out of the plane to the arrivals area) in less than 10 minutes.

Final Thoughts

It was another excellent flight with Singapore Airlines. Both the hard & soft products stood out on this 3.5-hour flight from Singapore to Manila onboard their new Airbus 350-900 aircraft. I’d like to point out a few things that actually made this experience a great one.

First, the transit experience at Singapore Changi Airport was seamless. No requirements, no whatsoever. I just went from one airport gate to the other. Second, both the ground staff & cabin crew provided excellent service. The ground attendants in Kuala Lumpur & Singapore were polite & accommodating. Those in Singapore station even allowed me to change seats last minute. The cabin crew teams onboard the flight were hospitable & service-oriented.

Third, Singapore Airlines’ hard product on the Airbus A350-900 is modern & solid. The seats are comfortable; they have good leg space. The personal entertainment screens area big; it has thousands of entertainment options to choose from. The cabin also feels very spacious.

The airline’s soft product on this flight was as awesome as the hard product. Cabin crew service, as mentioned above, was top-notch. The inflight meal portions were just right. They also offered a long list of drinks for economy class passengers. I particularly liked the dark chocolate ice cream offered as dessert. Lastly, I also noticed the airline’s sustainable efforts by using recyclable food containers, providing metal cutlery & getting rid of physical menus.

This flight was not perfect. It also had some drawbacks which I hope the airline can improve on. First, the onboard Wi-Fi was close to not working. It only worked when I tried to access the inflight menu. Second, the airline still uses plastic cups for the drink service – particularly for water, wine & other alcoholic beverages in economy class. I hope they can find an environment-friendly alternative for it.

Third, I somehow felt a downsize in economy class service compared to how it was before the pandemic. Pillows & blankets are no longer provided to every seat & the towel service in economy class has stopped. I hope they can find a way to re-introduce them in the future. Lastly, not entirely the airline’s fault, but this flight was very turbulent. The meal service had to stop several times due to turbulence. I think the seatbelt sign was turned on for more than an hour in total. The frequent turbulence somehow affected the overall experience on this flight to Manila.

Putting these aside, I still enjoyed this flight with Singapore Airlines. I wish the flight time from Singapore to Manila was longer than 3.5 hours. Will I fly them again in the future? Definitely! In fact, I am already considering taking them again for another set of flights for next year.

Here are some geeky details about this excellent 3.5-hour hop from Singapore to Manila:

Airline: Singapore Airlines
Flight Date: 7 July 2022
Flight Number: SQ 916
Route: Singapore (SIN) to Manila, Philippines (MNL)
Duration: 3 hours & 25 minutes
Seat Number: 69B
Aircraft: Airbus A350-900
Aircraft Registration: 9V-SHW
Engines: 2 x Rolls-Royce Trent XWB
Age: 6.5-month-old
Delivered: January 2022

This sums up & ends by journey with Singapore Airlines on the trip to Kuala Lumpur last July 2022. Don’t forget to check out my other flights with them: Manila to Singapore on SQ 915, Singapore to Kuala Lumpur on SQ 114 & Kuala Lumpur to Singapore on SQ 107. Feel free to also check out my post about this quick international trip to Kuala Lumpur by clicking this link.

Have you flown with Singapore Airlines recently? How was your flight? Please share details about your experience in the comments section below. Do you have questions about this flight or anything related to the airline? You may post them below or send them to me via e-mail to contact@thewkndtravel.com if you are shy to comment.

Thank you for joining me in today’s trip report. If you’re interested in my previous flight reports, feel free to check them out under the flight report category. I hope you’ll look forward to the next one. Also, before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SINGAPORE AIRLINES SQ 107 – Kuala Lumpur to Singapore – First Ever Flight on the Controversial Boeing 737 Max 8 Aircraft [July 2022]

After a week of walkathons exploring Kuala Lumpur, it is time for me to fly back to the Philippines. My Singapore Airlines journey from Kuala Lumpur to Manila had a quick layover at Singapore Changi Airport. It was similar to my route to Kuala Lumpur the week before where I first flew from Manila to Singapore, transited in Singapore, then took an onward flight from Singapore to Kuala Lumpur – all sectors with Singapore Airlines. Today’s flight report will focus on the first leg – Kuala Lumpur to Singapore on SQ 107.

This Singapore Airlines flight was special to an aviation geek like me. Why? This was my first ever flight on the Boeing 737 Max aircraft. For those of you who don’t know or don’t remember, the Boeing 737 Max was very controversial back in 2018 & 2019. The aircraft type had 2 commercial flight crashes due to control system problems – Lion Air Flight 610 in October 2018 & Ethiopian Airlines Flight 302 roughly 6 months after in March 2019. This aircraft type was instantly grounded by aviation authorities worldwide after the 2 incidents. The aircraft manufacturer, Boeing, addressed all problems & concerns & got the recertification in 2020. Boeing 737 Max flew back into service in 2021 & has been flying on many routes around the world.

Join me in today’s flight report where I will talk about my experience with Singapore Airlines’ Boeing 737 Max aircraft on the flight from Kuala Lumpur, Malaysia to Singapore. Is it safe to fly the max? How is it different from the previous 737 New Generation aircraft? Is there a change in passenger experience compared to the previous 737 aircraft? Find the answers to these questions in the flight report below.

Singapore Airlines

Singapore Airlines is Singapore’s national carrier. This award-winning world class airline is based in one of the world’s best airports – Singapore Changi Airport. The airline starred as Malayan Airways in 1947; it then re-branded & commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers & the number of international passengers carried worldwide.

The airline currently flies to over 60 destinations in more than 30 countries across 5 continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.

Singapore Airline flies a modern aircraft fleet consisting of Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max & Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator with 60 currently in service & 5 more on order. 7 of the 60 Airbus A350’s in service have the ultra-long range (ULR) premium (only business & premium economy class) configuration. These ULRs are mostly used in the North America routes.

Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities & services you can think of. All SQ tickets include free check-in baggage, meals & in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance – one of the world’s biggest airline alliance networks.

Singapore Airlines is not a new airline on this website. In fact, it is the 2nd most reviewed airline after Cebu Pacific Air.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Airfare

I mentioned in previous Singapore Airlines SQ 915 & SQ 114 flight reports that I only paid US$146.69 for the return ticket from Manila to Kuala Lumpur via Singapore. The ticket initially cost US$199.70. I redeemed 7,665 KrisFlyer miles (which I earned back in 2019 from my trip to Europe) & got the ticket for the lower price mentioned above.

My bank charged me ₱7,926.12 including foreign currency conversion charges. This is definitely a great deal considering the ticket includes 25-kilogram check-in baggage allowance, 7-kilogram carry-on baggage allowance, inflight meals & snacks, inflight entertainment & 5-star cabin crew service on 4 sectors / flights. This ticket was even cheaper than those from low-cost airlines.

This ticket was a steal given I got all the benefits of a full-service airline. I believe I got more than what I paid for.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Singapore is one of the first Southeast Asian countries to open to international tourists this year. The country still imposes entry requirements depending on a person’s vaccination status. Given these requirements can change anytime, I suggest that you check your airline’s Covid-19 Information Page or the country’s border control authority’s website for the updated protocols. Here are the links for Singapore’s Immigration & Checkpoints Authority & Singapore Airlines’ Covid-19 Travel Information Page.

I flew to Singapore only to transfer to my next flight to Manila. During this flight, Singapore does not require anything for transit passengers. The Singapore Changi Airport transit experience is back to its pre-pandemic protocols as long as the passenger has an onward connecting flight under the same booking reference number. Those with split bookings will be required to fulfill the entry requirements of Singapore.

Before The Flight

Like my Manila to Singapore flight on SQ 915, I also received an email reminding me to check the entry requirements of my destination country. The e-mail arrived days after booking this flight & contained helpful links where I can find the said entry requirements.

I did not receive an upgrade offer for this flight (the business class cabin was full) but I got a check-in reminder from the Singapore Airlines mobile application 48 hours before this flight. I checked in for this flight together with the Manila to Singapore leg & had the chance to choose my seat free of charge.

Flight Information

This Kuala Lumpur to Singapore flight was operated by a 2.7-year-old Boeing 737 Max 8 aircraft. The plane was manufactured years ago but was only delivered to Singapore Airlines in March 2022. The plane has 10 flatbed business class seats (including 2 throne seats) & 144 standard economy class seats.

The plane left Kuala Lumpur International Airport a few minutes behind schedule at 11:36am & landed at Singapore Changi Airport at 12:19pm. Like my SIN to KUL flight, this flight also took 43 minutes.

Ground & Airport Experience

AIRPORT CHECK-IN

Singapore Airlines divided the check-in counters by class & frequent flyer status. Business class passengers, PPS Club members & Star Alliance status holders have dedicated check-in counters. Economy class passengers also had their own assigned check-in counters. Singapore Airlines has multiple daily flights between Singapore & Kuala Lumpur; check-in schedules for these flights tend to overlap.

I queued at the Economy Class check-in counters at 9:09am & finished after 30 minutes at exactly 9:39am. The check-in agent checked my entry requirements for the Philippines & issued the boarding pass for both my Kuala Lumpur to Singapore & Singapore to Manila flights. I asked the check-in agent if I could change seats for my SIN to MNL flight, but I was told that the system doesn’t allow her to do it. I was advised to request for the seat change in Singapore, right before boarding. I was happy that she still tried to accommodate my request.

PRE-DEPARTURE

After check-in, I went through immigration & airport security check before heading to our assigned boarding gate. Most international flights depart from KLIA’s Satellite Terminal. This terminal can be accessed through the airport sky train. Unfortunately, the sky train was under maintenance on the day of this flight. The airport provided bus services for passengers flying out of the satellite terminal. I took the bus service & headed to Gate C23. I submitted myself to one final security check near the gate then took a seat, enjoyed the arrival of the Boeing 737 Max 8 & waited for boarding.

BOARDING

Boarding started at 10:57am, 27 minutes behind schedule. Business class, PPS Club members & Star Alliance status holders boarded the plane first. Rear economy class passengers followed the first batch. Forward economy class passengers boarded the plane last. The plane doors closed at exactly 11:18am. The whole boarding process only took 21 minutes – probably one of the fastest of all Singapore Airlines flights I previously took.

Inflight Product & Experience

SEAT FEATURES

This Kuala Lumpur to Singapore flight was operated by a Boeing 737 Max 8 aircraft. The plane has 10 business class seats on a 2-2, 1-1 (throne seats) & 2-2 configuration & 144 regular economy class seats on a 3-3 configuration. According to SeatGuru, each business class seat has a seat pitch of 49 inches (way bigger than those from the 737-800 NG) & a seat width of 22 inches. On the other hand, economy class seats have a pitch of 30 inches & seat width of 17 inches.

Each economy seat features a personal entertainment screen with audio jack & USB port, a decent legroom, an adjustable headrest, a tray table & a seat pocket with the aircraft safety card & a passenger sickness bag. Economy class passengers also have access to individual air vents, individual reading lights & cabin crew assistance button above each seat. Pillows & blankets are not provided on this short flight.

INFLIGHT DRINK SERVICE

Singapore Airlines mentioned in the ticket that this short hop from Singapore to Kuala Lumpur does not have a meal service. The airline only offered refreshments / drinks to all passengers. After the seatbelt sign was turned off, the cabin crew went around & offered apple juice, coffee, tea & water. Special drinks such as soda & beer & crackers were only available by request.

INFLIGHT ENTERTAINMENT

All seats on this Boeing 737 Max 8 are equipped with personal entertainment screens. These touch-screen entertainment screens have Singapore Airlines’ entertainment system called KrisWorld. This entertainment system has hundreds of movies & television series to watch, thousands of tracks to listen to & games to play with during the flight. It also has some local Singaporean content which can be beneficial for someone’s stay in Singapore.

The touch-screen personal entertainment screens were responsive & easy to navigate. It also showed some details about the flight was well as the flight path. The airline provided earphones which did its job. It was not noise canceling but it was alright.

What I particularly like about KrisWorld is its option for frequent flyers to personalize their entertainment experience. The system asks for the passengers KrisFlyer membership number & then shows the passenger’s favorites or the last song, movie to television show he/she watched / left unfinished.

Their Boeing 737-800 NG aircraft that I flew with from Singapore to Kuala Lumpur does not have personal entertainment screens. Passengers access KrisWorld through their personal devices. The personal screens were definitely a good addition to the Max 8 seats.

INFLIGHT CONNECTIVITY

Singapore Airlines offered Wi-FI services on this modern aircraft. PPS Club & business class passengers were given a certain data allocation. Economy class passengers who are KrisFlyer members were also given free messaging service. Those who do not fall on these 2 categories can either sign up with KrisFlyer to enjoy free messaging service or avail of the inflight Wi-Fi plans which comes with a cost.

I did not bother connecting to the inflight Wi-Fi on this short flight. I enjoyed playing with the personal entertainment system which took most of the time.

LAVATORY

The flight went by too fast to the point where I didn’t have the chance to check out the 737 Max 8’s lavatory. The aisle was most of the time occupied by the crew giving out the refreshment service & by the passengers going to the lavatory. I didn’t bother joining them.

Cabin Crew Service

I had minimal interaction with the crew on this flight but I noticed that they were all attentive & genuine throughout the flight. The crew welcomed all passengers with their best smiles & attended to all the needs & requests of all passengers during the flight.

Disembarkation

Passenger disembarkation on this flight was done in an orderly manner. Business class passengers left the aircraft first, followed by those in the forward economy cabin. Those seated in the rear economy cabin disembarked last. I did not claim my baggage in Singapore since I had a connection to Manila the same day.

Final Thoughts

It was an ‘okay’ flight with Singapore Airlines. The airline’s hard product & onboard experience remains superb. There are certain aspects where they can further enhance & improve on.

I personally liked the very modern cabin on this Boeing 737 Max 8. All seats have personal entertainment screens & adjustable headrests. The cabin felt spacious because of how the overhead cabins were designed. The hard product is simply excellent. I also appreciate that the airline provided refreshments for this very short hop to Singapore.

I believe the airline can further enhance the check-in process at Kuala Lumpur International Airport. Given they have daily multiple flights leaving KLIA, I hope they can improve the process & make it more efficient for both the check-in agents & the passengers. Also, I hope the ground staff make sure that the passengers are always updated with the flight & boarding status. We did not get any advisory that boarding for this flight will be delayed by almost 30 minutes. The announcements started when they called for the first passengers to board.

Lastly, I mentioned this in my Singapore to Kuala Lumpur flight report & I will say it again here. I hope the airline considers improving their snack service for short flights like this. I’ve flown with airlines who serve snacks like nuts (Malaysia Airlines) & cookies (Philippine Airlines) for flights less than an hour. I hope they can also provide snacks on top of the refreshments offered on board.

Putting these comments aside, I think this Singapore Airlines flight is still far better than many short haul full-service flights out there. Honestly, I can’t wait to fly with them again in the future!

Here are some more details about this short Kuala Lumpur to Singapore flight with SQ:

Airline: Singapore Airlines
Flight Date: 7 July 2022
Flight Number: SQ 107
Route: Kuala Lumpur (KUL) to Singapore (SIN)
Duration: 43 minutes
Seat Number: 61K
Aircraft: Boeing 737 Max 8
Aircraft Registration: 9V-MBN
Engines: 2 x CFM International Jet Engines
Age: 2.7 years old
Delivered: March 2022

This sums up my first ever flight with Boeing 737 Max 8 on Singapore Airlines from Kuala Lumpur International Airport to Singapore Changi Airport. There’s only one thing I’d like to say – it is definitely safe to now fly with the 737 Max 8. It may have had problems & issues in the past, but these have surely been addressed by Boeing. The recertifications by many aviation authorities around the world back the 737 Max 8’s safety.

Do you have any questions about this flight to Singapore or anything about the Boeing 737 Max 8? Feel free to post them in the comments section below. If you’re shy to post them, you may also send them to me via email to contact@thewkndtravel.com.

Thank you for joining me in today’s flight report! Don’t forget to check my previous flight reports under the said category. Please also look forward to the next flight report – my onward flight from Singapore to Manila on the Airbus A350. In the meantime, you may check out my previous flight reports here. Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.