Flight Report: CEBU PACIFIC AIR 5J 5055 – Tokyo Narita to Manila – From Long Check-In Lines to Chaotic Boarding Process | Full Low-Cost Flight Back to Manila [October 2023]

After spending a few days walking around the beautiful city of Tokyo, my friends and I took the train to the airport and hopped on our Cebu Pacific Air flight back to Manila. This flight, 5J 5055, which flew out of Tokyo Narita International Airport Terminal 2, will be the subject of today’s flight report.

Join me as I share with you the details of this full low-cost flight onboard Cebu Pacific Air’s flight 5J 5055 from Tokyo Narita (NRT) to Manila, Philippines (MNL).

In case you missed it, I previously shared the details of our onward flight to Tokyo from Manila onboard Cebu Pacific Air flight 5J 5056. Click on this link to learn more about that ideal flight.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website; it is actually my most-reviewed airline here. Cebu Pacific Air is the country’s largest low-cost carrier. The airline is owned by Cebu Air, Inc. which is part of one of the country’s biggest conglomerates, JG Summit Holdings.

The airline commenced its first flight in 1996 and has been flying for over 28 years. Together with its subsidiary, Cebgo (previously Tiger Air Philippines), the airline flies to over 60 destinations across the country, Asia Pacific and the Middle East. It operates close to 70 young and fuel-efficient jet and propeller aircraft. Cebu Pacific Air operates the narrow-body and wide-body aircraft while its subsidiary operates the propeller passenger and cargo aircraft.

The airline has a lifestyle and loyalty program called Go Rewards. It is also a founding member of Value Alliance, the world’s largest alliance of low-cost carriers. The airline has opened the opportunity for every Filipino to fly domestic and international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year.

In case you missed it, I post reviews and features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, and Philippine Airlines. All posts about these flights are found under the Flight Reports category.

Airfare

As shared in my previous 5J 5056 flight report, my friends and I paid ₱7,116.72 each for the Manila-Tokyo-Manila tickets with Cebu Pacific Air. We got the fare bundle that includes a standard seat, 7 kilograms of carry-on baggage allowance, and 20 kilograms of checked luggage allowance.

I booked this ticket during Cebu Pacific Air’s ₱1 base fare anniversary sale back in March 2023. I honestly think these ₱1 base fare tickets are the cheapest and most valuable ticket purchases in this age of surging air ticket prices.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders are only required to present their valid passports and the E-Travel QR code when entering the country’s borders. Non-Philippine passport holders may be required to present other requirements, such as a valid visa or onward departure ticket. These requirements vary from one nationality to the other. It is always best to check with the relevant authorities regarding the updated entry requirements.

Before The Flight

Cebu Pacific Air sent email reminders as early as 3 days before our intended flight schedule. 72 hours before the flight, the airline sent an email containing reminders about prepaid baggage, important travel documents, and online arrival cards.

48 hours before the flight, Cebu Pacific Air sent another email about the check-in process and reminders. The email also advised that online check-in is now open for our flight to Manila. 24 hours before the flight, the airline sent another email detailing the airport check-in process, times, and reminders.

Aircraft & Flight Information

This Tokyo Narita to Manila Cebu Pacific Air flight 5J 5055 was operated by a 4.1-year-old (at the time of the flight) Airbus A321neo aircraft. The plane, delivered to the airline in October 2019, features a single economy class configuration with 236 pre-reclined seats.

Flight 5J 5055 left Tokyo Narita International Airport at 1:48 p.m. local time, cruised at an altitude of 34,000 feet, and touched down Ninoy Aquino International Airport at 5:14 p.m. local time. The flight only took 4 hours and 26 minutes.

Ground & Airport Experience

Cebu Pacific Air flies out of Narita International Airport Terminal 2.

CHECK-IN

My friends and I arrived at the airport a few minutes after 10:00 a.m. We went straight to the R check-in counters and saw long and slow-moving check-in queues, both for online check-in and regular counters. We noticed the empty kiosk check-in counter and immediately looked for the kiosk check-in machines.

We found one near the escalators, a few check-in counters away from counter R. We checked in using the kiosks, scanned our passports, printed our boarding passes and bag tags. We walked back to counter R and lined up at the kiosk check-in section. We finished our check-in process in less than 5 minutes. Whew!

PRE-DEPARTURE

After check-in, we checked the shops on the second floor and bought some last-minute treats. We quickly went through immigration and security and dropped by the duty-free stores to get tax-free chocolates and treats. We had lunch at Yoshinoya, near our boarding gate, while waiting for the boarding process to start.

BOARDING

After lunch, we walked towards Gate 97 and saw that boarding had commenced earlier than 12:30 p.m. schedule. Also, the passengers were all over the place with no clear lines. I am pretty sure the ground staff made some pre-boarding announcements, but I do not think these instructions were followed.

We chose a random line and eventually made it to the plane. We settled into our seats and waited for a long time before the cabin doors were closed. The cabin crew had trouble fitting all carry-on bags in the overhead bins. They eventually sent luggage and bags to cargo hold, which they had to prepare additional documents for.

Cabin doors closed at 1:25 p.m., 10 minutes after the scheduled departure time. The plane was pushed back at 1:28 p.m. and headed over to the runway for take-off. It took off at 1:48 p.m.

Inflight Hard & Soft Product

SEAT FEATURES

This Tokyo Narita to Manila Cebu Pacific Air flight was operated by one of the airline’s newest (at the time of the flight) Airbus A321neo aircraft. The aircraft features 236 pre-reclined Recaro seats in a 3-3 economy class configuration. According to SeatMaps, each regular economy seat has a seat width of 17 inches and a seat pitch of 28 inches.

Each seat features decent legroom with no recline. It also has a seat pocket, which contains the aircraft safety card, inflight magazine, onboard café menu, and air sickness bag. Each seat has an assigned individual air vent and reading light. Each row has two cabin crew call buttons and four regular USB charging ports. These charging ports can be used for free after take-off. The cabin also features the old overhead cabins, which can only fit limited luggage.

I got seat 11D on this flight back to Manila. I think the seat is alright for short haul flights like this. I just miss its recline feature.

INFLIGHT SNACK SERVICE

Cebu Pacific Air does not offer complimentary snacks or meals on all their flights. Instead, the airline offers pre-purchased meals and snacks at the time of booking or up to 48 hours before the flight. The airline also offers buy-on-board snack and drink service for those who get hungry during the flight.

The cabin crew served inflight snacks 25 minutes after take-off. They served the pre-booked first before offering the buy-on-board service.

My friend and I skipped the inflight snack service because we were still full from our Yoshinoya lunch. We also brought snacks from the convenience stores and ate them midway through the flight.

INFLIGHT ENTERTAINMENT

Cebu Pacific Air does not feature personal entertainment screens on their planes. They only provide inflight magazines named Smile Magazine, which passengers can read through during the flight.

Also, the airline is known for conducting inflight games in exchange for airline-branded items. For this flight, the crew asked for 3 items; the passengers who raised their hands first and showed the requested items first won Cebu Pacific Air-branded pouches.

After the snack service, the crew conducted the CEB Fun Game. After that, they went around for the UNICEF Change for Good donation program.

I did not participate in either of the two and decided to take a short nap during the flight.

INFLIGHT CONNECTIVITY

The airline does not offer inflight Wi-Fi services on all its flights.

LAVATORY

I visited the front lavatory once during the flight; I found it clean and well-maintained. It has toilet papers and a small bottle of hand soap for those who need to use them.

CABIN CREW INTERACTIONS

I had minimal encounters with the assigned cabin crew on this flight. I can tell that they performed their work and duty to the best of their abilities. They assisted people in fixing the bags in the overhead cabins, and they served the snacks and meals with their best smiles.

Disembarkation & Luggage Claim

Disembarkation and immigration were quick and efficient. It did not take long before we finished both processes. The checked luggage took a while before it came out of Luggage Belt 5. My friends and I got our luggage 30 minutes after we disembarked from the plane.

Flight Experience

It was a full low-cost airline flight with Cebu Pacific Air on this 5J 5055 service from Tokyo, Japan, to Manila, Philippines. It was nothing fancy, but surely a bang for the buck.

The flight stood out in many ways. First, the best part of this journey is the affordable return ticket we booked during the airline’s anniversary sale. My friends and I only paid a little over ₱7,000 for a return ticket to Tokyo, including standard seats and checked baggage for both sectors. Incomparable! Second, the airline never failed to keep their passengers informed of everything before the flight. They sent out emails about travel requirements, check-in reminders, and even the check-in process. Props to Cebu Pacific Air for continuously doing this on all their flights.

Third, the aircraft has modern seats with complimentary UBS charging ports. It is quite rare to see a low-cost airline offering complimentary charging facilities on their flights. Please do not change this anytime soon, Cebu Pacific Air. Lastly, the kiosk check-in option at Narita International Airport was a lifesaver. My friends and I skipped the regular and online check-in lines and opted for the kiosk check-in and bag-drop process. We finished the whole check-in process in less than five minutes.

This flight was not all good; it also had its misses. First, there was no difference in the online check-in and regular check-in queues. Both lines moved slowly, leading to longer check-in times for most passengers. Second, the boarding process was chaotic in so many ways, from random boarding lines to a longer boarding process due to the full overhead cabin storage spaces.

Lastly, the pre-reclined seats, which may be the future of airline seats, are something I am not comfortable with on flights longer than three hours. Unfortunately, most of Cebu Pacific Air’s aircraft are equipped with these pre-reclined Recaro seats. Too bad.

I still had a wonderful time flying Cebu Pacific Air on this Tokyo-to-Manila sector. I will always consider the airline my favorite local carrier, and I cannot wait to fly with them again to many destinations in the future.

For those who want to know more about the flight and the aircraft used, I have prepared some geeky details for you below:

Airline: Cebu Pacific Air
Flight Date: 17 October 2023
Flight Number: 5J 5055
Route: Tokyo Narita, Japan (NRT) to Manila, Philippines (MNL)
Duration: 4 hours and 26 minutes
Seat Number: 11D
Aircraft: Airbus A321-271NX
Aircraft Registration: RP-C4120
Engines: 2 x Pratt and Whitney Engines
Age: 4.1 years old
Delivered: October 2019

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Cebu Pacific Air on their Tokyo to Manila route.

Have you flown with Cebu Pacific Air in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CEBU PACIFIC AIR 5J 5056 – Manila to Tokyo Narita – Ideal International Low-Cost Flight Onboard a 3-Month-Old Modern Aircraft [October 2023]

Late last year, my friends and I flew to Tokyo, Japan, for a few days to rediscover the city. We have been to Tokyo in 2015, but we wanted to see more of the city. As usual, we flew with our favorite budget carrier, Cebu Pacific Air, to and from Tokyo. We booked our tickets during the airline’s ₱1 base fare sale back in March 2023.

Today’s flight report will feature our Manila to Tokyo Narita International Airport journey onboard Cebu Pacific Air flight 5J 5056. Read on below to learn why I think this flight was an ideal one.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website; it is actually my most-reviewed airline here. Cebu Pacific Air is the country’s largest low-cost carrier. The airline is owned by Cebu Air Inc which is part of one of the country’s biggest conglomerates, JG Summit Holdings.

The airline commenced its first flight in 1996 and has been flying for over 28 years. Together with its subsidiary, Cebgo (previously Tiger Air Philippines), the airline flies to over 60 destinations across the country, Asia Pacific and the Middle East. It operates close to 70 young and fuel-efficient jet and propeller aircraft. Cebu Pacific Air operates the narrow-body and wide-body aircraft while its subsidiary operates the propeller passenger and cargo aircraft.

The airline has a lifestyle and loyalty program called Go Rewards. It is also a founding member of Value Alliance, the world’s largest alliance of low-cost carriers. The airline has opened the opportunity for every Filipino to fly domestic and international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year.

In case you missed it, I post reviews and features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, and Philippine Airlines. All posts about these flights are found under the Flight Reports category.

Airfare

My friend and I booked our return tickets during the airline’s anniversary ₱1 base fare sale back in March 2023. We paid ₱14,233.44 for 2 people, around ₱7,116.72 per person.

This ₱7,116.72 return ticket included complimentary standard seats, 7 kilograms of carry-on allowance, and 20 kilograms of checked luggage on both sectors. Without the add-on bundle, the ticket will only cost around ₱5,500-₱6,000 return.

These ₱1 base fare tickets always provide the best possible value for plane fares. Imagine paying the lowest possible fare at the time of booking to a destination like Japan. Absolutely worth it!

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Regular Philippine passport holders require a tourist visa when entering Japan for leisure purposes. People planning to visit Japan for holiday need to secure a tourist visa through accredited travel agencies.

A few years ago, I wrote about apply for a Japan tourist visa. Click here to learn more about getting one for yourself.

Additionally, the Japanese government requires all incoming passengers to perform immigration and customs arrival procedures via the Visit Japan website. Upon arrival, all passengers are required to present the issued QR codes at immigration and customs for scanning. Incoming tourists can get their QR codes up to 2 weeks before the intended arrival date.

All departing passengers from Manila are required to fill out the online departure card and obtain a QR code from the eTravel website.

Before The Flight

Cebu Pacific Air sent email reminders as early as 3 days before our intended flight schedule. 72 hours before the flight, the airline sent an email containing reminders about prepaid baggage, important travel documents, an online departure card, Japan QR codes, and fresh produce and meat restrictions.

48 hours before the flight, Cebu Pacific Air sent another email about the check-in process and reminders. The email also advised that online check-in is now open for our flight to Narita. 24 hours before the flight, the airline sent another email detailing the airport check-in process, times, and reminders.

Aircraft & Flight Information

This Manila to Tokyo Narita Cebu Pacific Air flight 5J 5056 was operated by a 3-month-old (at the time of the flight) Airbus A321neo aircraft. The plane, delivered to the airline in July 2023, features a single economy class configuration with 236 pre-reclined seats.

Flight 5J 5056 took off from Ninoy Aquino International Airport at 2:41 p.m. local time and touched down Tokyo Narita International Airport at 7:34 p.m. local time. The flight took 3 hours and 43 minutes.

Ground & Airport Experience

All Cebu Pacific Air international flights depart from Ninoy Aquino International Airport Terminal 3.

CHECK-IN

We arrived at the airport four hours before our flight schedule. We paid the travel tax and went straight to check-in. We spent 10–15 minutes at the check-in counter because the ground staff took some time confirming my friend’s travel documents. We got our boarding passes and went straight to immigration and security.

If not for the additional document check, we could have finished the check-in process in less than 5 minutes. There was no line at the regular international check-in counters at that time.

PRE-DEPARTURE

After clearing immigration and security, we went straight to the PAGGS Lounge. My friend used her credit card to go in and tag me along. We stuffed ourselves with food and stayed at the lounge for 2.5 hours. We left the lounge at 1:30 p.m. and walked straight to our assigned boarding gate, Gate 103.

BOARDING

At 1:38 p.m., the staff announced priority boarding for our flight. They asked passengers flying infants, children, senior citizens, persons with disabilities, and those who availed of priority boarding to board the plane first.

Passengers assigned to the rear cabin seats boarded the plane next. Passengers seated in the middle and front parts of the cabin came in last. At 2:18 p.m., the cabin crew closed the airplane doors. The entire boarding process took 40 minutes, longer than the usual 20–30 minutes.

The plane was pushed back at 2:26 p.m. and headed over to the runway for take-off.

Inflight Hard & Soft Product

SEAT FEATURES

This Manila to Tokyo Narita Cebu Pacific Air flight was operated by one of the airline’s newest (at the time of the flight) Airbus A321neo aircraft. The aircraft features 236 pre-reclined seats in a 3-3 economy class configuration. According to SeatMaps, each regular economy seat has a seat width of 17 inches and a seat pitch of 28 inches.

Each seat features decent legroom with no recline. It also has a seat pocket, which contains the aircraft safety card, inflight magazine, onboard café menu, and air sickness bag. Each seat has an assigned individual air vent and reading light. Each row has two cabin crew call buttons, two regular USB ports, and two USB-C charging ports. These charging ports can be used for free after take-off. The cabin also features spacious overhead lockers, which can fit more carry-on luggage.

My friend and I swapped seats; I got seat 11B and an empty seat 11C beside me. The pre-reclined seats were comfortable enough for a short-haul international flight like this.

INFLIGHT SNACK SERVICE

Cebu Pacific Air does not offer complimentary snacks or meals on all their flights. Instead, the airline offers pre-purchased meals and snacks at the time of booking or up to 48 hours before the flight. The airline also offers buy-on-board snack and drink service for those who get hungry during the flight.

The cabin crew went around twice during the flight. They served the pre-booked meals first before offering the buy-on-board service. The first snack service commenced 25 minutes after takeoff and the second one started an hour before landing.

My friend and I skipped the inflight snack service because we were still full from our PAGGS lounge visit.

SMILE MAGAZINES & CEB FUN GAMES

Cebu Pacific Air does not feature personal entertainment screens on their planes. They only provide inflight magazines named Smile Magazine, which passengers can read through during the flight.

Also, the airline is known for conducting inflight games in exchange for airline-branded items. For this flight, the crew asked for 3 items; the passengers who raised their hands first and showed the requested items first won Cebu Pacific Air-branded pouches.

I got the first question correct and won an airline-branded pouch. Thank you, Cebu Pacific Air!

INFLIGHT CONNECTIVITY

The airline does not offer inflight Wi-Fi services on all its flights.

LAVATORY

I visited the front section lavatory and found it to be fragrant and spotlessly clean. I only found a clogged sink, and I immediately informed the crew about it. I was told they would clean it after me, which they gladly did.

Cabin Crew Interactions

I had minimal interactions with the crew during the flight. I was happy they immediately cleaned the clogged sink after I used the front lavatory. I also saw them serving the other passengers with their best smiles. I found the cabin crew on this flight to be pleasant and friendly to passengers.

Disembarkation & Luggage Claim

After landing, our plane taxied to Narita Airport Terminal 2 for disembarkation. The whole disembarkation process, from the plane door to immigration, customs check, baggage claim, and arrivals area, only took us less than 20 minutes. My friend and I managed to take the local train a few minutes past 8:30 p.m. Everything went by fast and efficiently.

Flight Experience

It was an ideal low-cost international flight with Cebu Pacific Air on this almost 4-hour journey from Manila, Philippines to Tokyo, Japan. The flight was impressive in so many ways. Allow me to share them below.

First, the ₱1 base fare ticket made it undeniably affordable. The return ticket only cost us ₱7,116.72, including a standard seat and 20 kilograms of checked luggage in both sectors. Second, the flight was operated by a newly delivered (at the time of the flight) aircraft that was just 3 months old. The plane was clean, modern, and looked very new.

Third, Cebu Pacific Air never failed to keep its passengers informed about the flight requirements and reminders. The airline sent daily email reminders three days before the actual flight. Fourth, the airline offered complimentary charging onboard with their USB power outlets. I hope they do not charge for this feature anytime soon.

Fifth, the aircraft featured larger and more spacious overhead cabins. This resulted in more space for carry-on luggage and a more efficient boarding process. Sixth, the airline continues to conduct their inflight fun games. It is the airline’s unique way of entertaining and rewarding participating passengers during the flight.

Lastly, my friend and I were impressed with the fast and efficient disembarkation process at Tokyo Narita International Airport Terminal 2. We disembarked from one of the farthest gates, but we managed to finish the whole immigration, luggage claim, and customs process in less than 20 minutes. Only in Japan!

No matter how ideal the flight was, it also had its not-so-good parts. First, the pre-departure area at Ninoy Aquino International Airport was not hot and not properly ventilated. It is beyond the airline’s responsibility, but somehow it affected the flight experience. Second, the pre-reclined seats may be the way to go in the future, but it is something I am not comfortable with for flights longer than 3 hours.

Nevertheless, I believe this was one of the best recent flights I had with Cebu Pacific Air. I have flown them over 30 times internationally and domestically in the last 2–3 years, and no other flight comes close. Thank you, Cebu Pacific Air. I will never get tired of flying you if you keep your ₱1 base fare and super pass promotions.

Allow me to share with you more details about the flight and aircraft used:

Airline: Cebu Pacific Air
Flight Date: 7 October 2023
Flight Number: 5J 5056
Route: Manila, Philippines (MNL) to Tokyo Narita, Japan (NRT)
Duration: 3 hours and 43 minutes
Seat Number: 11B
Aircraft: Airbus A321-271NX
Aircraft Registration: RP-C4133
Engines: 2 x Pratt and Whitney Engines
Age: 3-months-old
Delivered: July 2023

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Cebu Pacific Air on their Manila to Tokyo route.

Have you flown with Cebu Pacific Air in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Hostel of the Day – IMANO TOKYO GINZA HOSTEL – Comfortable & Value Accommodation Near Tokyo’s Bustling Ginza District | My New Favorite Tokyo Hostel

Last October 2023, I, together with some friends, flew to Tokyo for a few days to re-visit the city we visited back in 2015. I spent 11 days and 10 nights around the city and stayed at only one accommodation, Imano Tokyo Ginza Hostel. Now that Oak Hostel Zen has closed permanently, I can tell you that this property is now my favorite hostel in Tokyo.

Join me in today’s hostel of the day feature and learn why Imano Tokyo Ginza Hostel instantly became my new favorite hostel in the city.

Imano Tokyo Ginza Hostel

Imano Tokyo Ginza Hostel opened its doors to the traveling community in 2017. This excellent property aims to provide comfortable accommodation, just like when one comes to visit a friend’s home. Imano offers both shared dormitory and private rooms across 8 floors above the exceptional second-floor communal lounge and co-working space and the ground-floor reception.

Location & Access

Imano Tokyo Ginza Hostel is located at 1-5-10 Shintomi, Chūō-ku, Tōkyō 104-0041. It is in the center of Tokyo, in a quiet neighborhood between the Tsukiji and Ginza areas. The hostel is 2 minutes by foot from Exit 2 and 6 minutes by foot from Exit 1 of Shintomicho Station on the Yurakucho Subway Line. It is 6 to 10 minutes by foot from Exit 4 of Tsukiji Station on the Hibiya Subway Line, from Exit A1 of Takaracho Station on the Toei Asakusa Line, and from Exit A3 of Hatchobori Station on the JR Keiyo Line.

The hostel is about 10 to 15 minutes by foot from famous places like Tsukiji Outer Market, Ginza Shopping Street, and Tokyo Station. It is also near several local restaurants and convenience stores.

Imano Tokyo Ginza Hostel is 1 train ride away from and to Narita International Airport via the Keisei Narita SkyAccess Line that continues to the Asakusa Line (and vice versa) from Takaracho Station. It is also 1 train ride away from and to Haneda International Airport via the Keikyū Airport Line that also continues to the Asakusa Line (and vice versa) from Takaracho Station. Given Tokyo’s extensive train system, there are also other ways to reach the property via other train lines.

The hostel’s location may not be near a local supermarket, but it is still a good base of choice when traveling around Tokyo. It is near various train lines, which makes it accessible almost everywhere in the city. Its ‘one train ride away to and from the airport’ also makes it a convenient place to stay when in Tokyo.

Room Options & Cost

Imano Tokyo Ginza Hostel offers shared dormitory rooms and private rooms, depending on what the guests need.

The hostel offers the following dormitory configurations: a 6-bed mixed dormitory room, a 6-bed female dormitory room, and a 4-bed mixed dormitory room. All these dormitory rooms feature bunk beds with individual reading lights, privacy curtains, power outlets, hangers, bag and shoe lockers, air conditioning, and safety boxes. These dormitory rooms also have access to shared showers (with shampoo, conditioner, and liquid soap), toilets, and wash areas (with hair dryers and kettles) located on every floor. Dormitory bed rates start at ¥3,400 per bed per night.

Imano Ginza’s list of private room options is as follows: Japanese-style single or twin room, 4-bed family room, and 6-bed family room. The private single or twin tatami rooms feature futon beds, in-room shower and toilets with wash basins, televisions, bathroom and toilet amenities, face and bath towels, and air conditioning. The 4-bed and 6-bed family rooms feature the same amenities as the dormitory rooms above. These are dormitory rooms converted into private rooms when guests or families book them. Private room rates start at ¥10,000 per room per night.

My friend and I stayed at Imano Tokyo Ginza Hostel for 10 consecutive nights. We booked our stay with Agoda, spent the first 5 nights in the Japanese-style twin tatami room, and paid ₱9,298.86 each. Another friend joined us for the next 5 nights, and we all stayed in the 6-bed mixed dormitory room. We paid ₱6,589.06 for all 5 nights.

For 2 people.
For 3 people.

In total, I paid ₱15,887.92 for all 10 nights, roughly ₱1,588.79 per night in an expensive city like Tokyo and neighborhood like Ginza. Not bad!

Guest Facilities & Amenities

Guests staying at Imano Tokyo Ginza Hostel enjoy these facilities and amenities:

Free High-Speed Wi-Fi – Guests have access to a high-speed internet connection available throughout the building. Those working remotely can also take advantage of this “work from anywhere”-friendly Wi-Fi connection.

Drink Coupon Upon Check-In – The hostel staff gave us a drink discount coupon upon check-in. The coupon was valid throughout our stay.

Complimentary Slippers – The hostel provides complimentary slippers to all guests. The slippers are only limited to 1 pair per person per stay.

Café & Bar – Imano Tokyo Ginza Hostel has an in-house café and bar. The café opens at 8:00 a.m. daily, while the bar starts operating from 5:00 p.m. to 10:00 p.m.

Prices as of October 2023
Prices as of October 2023

Clean Showers & Toilets – The property makes sure that its communal showers and toilets are clean and well-maintained.

Communal Wash Areas – Each floor has a communal wash area where guests can dry their hair, brush their teeth, or wash their faces.

Air Conditioning & Heating Systems – All private and dormitory rooms feature air conditioning and heating systems.

Communal Lounge & Dining Area – Imano Tokyo Ginza Hostel has a cozy, aesthetic, and spacious communal lounge and dining area. This communal area is also perfect for those who want to get some work done during their stay in Tokyo.

Shared Kitchen – The property has a small but functional shared kitchen near the communal lounge and dining areas.

Complimentary Water Refill – The hostel offers drinking water refill through the dispenser found in the small kitchen.

Outdoor Terrace & Smoking Area – The hostel prohibits smoking inside the hostel premises. They have the second-floor outdoor terrace as the designated smoking area.

Meeting Box Rental – Need to attend an important meeting during your stay? The hostel has a RemoteworkBOX near reception, which is available for rent for only ¥700 per hour.

Free Boardgame Rental – Guests can borrow the boardgames near the café & bar and play with them during their stay.

Free Umbrella Rental – Imano Tokyo Ginza Hostel offers free umbrella rental during rainy days. Guests can freely get one when leaving the hostel and return it after use.

Coin-Operated Laundry – The property has a coin-operated laundry on the second floor. Please reach out to reception if you want to use this facility.

Luggage Storage – The hostel offers free luggage storage to guests on their check-in and check-out days.

Locker Rentals – They also offer locker rentals for valuable items that cannot be left inside rooms and in the complimentary luggage storage. Feel free to reach out to reception if you want to rent one.

Hostel Shop – The hostel has a shop where guests can purchase amenities, snacks, and drinks or rent other amenities such as bath towels and pajamas. The shop is located beside the reception.

Seasonal Hostel Activities – Imano Tokyo Ginza Hostel conducts seasonal activities where checked-in guests can join. These activities are posted on their social media platforms.

24-Hour Reception – People arriving early in the morning or late at night do not need to worry about checking-in. The hostel reception is open 24 hours a day.

Multi-Lingual & Friendly Staff – The hostel staff speak many languages; they are also nice, approachable, and friendly.

Lift Access – The hostel has one lift that goes to every floor. Guests who bring large luggage do not need to carry it via the stairs.

Secured Room Access – All private and dormitory rooms can only be accessed by inputting the number combinations found in the room keycards.

Secured Hostel Premises – The rooms can only be accessed by the guests. Also, the lift requires a keycard for it to go up. The main entrance door is locked every day after 11:00 p.m. The hostel is also equipped with a 24/7 security surveillance system.

Hostel Experience

I enjoyed my stay at Imano Tokyo Ginza Hostel to the point that it became my instant favorite.

Imano Tokyo Ginza Hostel wins in these aspects. First, the hostel’s private and dormitory room rates are competitive on the affordable side if we look at Tokyo, and particularly Ginza rates. The hostel has everything a traveler needs during his or her Tokyo visit. Second, Imano Ginza’s location is central but quiet. It is in a peaceful neighborhood away from the busy Ginza and Tsukiji commercial districts.

Third, the hostel’s second-floor communal lounge / work area is the best. They have high-speed internet, which allowed me to be productive at work for a few days. The tables have power and USB outlets, which can be used to charge laptops and phones. Fourth, the hostel provides free drinking water refills. It helped us save some money by not buying drinking water.

Lastly, Imano Ginza has a whole bunch of friendly staff. One staff member, Mai (if I remember it right), even went to us on the second floor to give us candies she bought during her weekend trip to Yamanashi Prefecture. Lovely!

The hostel also has its drawbacks. First, the shared kitchen is very small. Only one person can use it at a time. Second, for those traveling with large suitcases, the double or twin private tatami rooms have very limited space. The suitcases can only be opened on top of the beds.

Lastly, the dormitory rooms need better ventilation. The 6-bed mixed dormitory room on the fifth floor where my friends and I stayed for a few nights had this disturbing or unpleasant unventilated smell. This can easily be fixed by opening the windows and letting fresh air circulate for a few hours every day.

Nevertheless, I still had a nice and delightful 10-day stay at Imano Tokyo Ginza Hostel. I am happy I got the chance to try both their private tatami and dormitory rooms during this lengthy stay. I will be back in the future, now that it is my new favorite hostel in Tokyo.

If you want to see how the hostel looks in real life, their website has this feature that shows a 360° panorama view of the property. Also, in case you have questions about Imano Tokyo Ginza Hostel, please feel free to reach out to them on the following channels:

Imano Tokyo Ginza Hostel
Address: 1-5-10 Shintomi, Chūō-ku, Tōkyō 104-0041
Phone Number: +813 5117 2131
Email Address: tokyo-ginza@imano.jp
Website: www.imano.jp/ginza/en
Facebook Page: www.facebook.com/imanotokyoginza
Instagram: www.instagram.com/imano_tokyo_ginza

This wraps up my stay at Imano Tokyo Ginza Hostel. What do you think of the hostel? Do you have any questions about anything mentioned above? Feel free to post them in the comments section below. You may also send these questions to me via email to contact@thewkndtravel.com.

Thanks for joining me in today’s Hostel of the Day feature. Please also take time to check out my previous HOTD features by clicking this. You will find my other hostel reviews about Le Village Montmartre in Paris, The Bed KLCC in Kuala Lumpur, The RomeHello in Rome, Yesinn Youth Hostel in Hong Kong, Yeah Hostel in Barcelona, and  Z Hostel here in the Philippines.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and please watch out for more Tokyo 2023 content in the coming weeks!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SINGAPORE AIRLINES SQ 910 – Singapore to Manila – Standard but Turbulent Morning Flight Back to Manila [September 2023]

After spending a week of family time in Sydney and Brisbane, it was finally time to go home. In September 2023, I, together with my parents, flew back to Manila from Brisbane, Australia, with Singapore Airlines.

In my previous flight report, I shared with you some of our flying experience from Brisbane to Singapore onboard Singapore Airlines flight SQ 246. Today, I will report how the onward connecting flight to Manila went. Join me in today’s flight report as I tell you more about this Singapore Airlines flight, SQ 910, from Singapore to Manila.

In case you missed it, I also wrote about our flights to Australia with Singapore Airlines. I hope you can check both SQ 921 from Manila to Singapore and SQ 231 from Singapore to Sydney. I also shared with you how our domestic Virgin Australia flight VA 943 from Sydney to Brisbane went.

SINGAPORE AIRLINES

Singapore Airlines is Singapore’s national carrier. This award-winning world-class airline is based at one of the world’s best airports, Singapore Changi Airport. The airline started as Malayan Airways in 1947; it then rebranded, and commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers and the number of international passengers carried worldwide.

The airline currently flies to over 70 destinations in more than 30 countries across five continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.

Singapore Airline flies a modern aircraft fleet consisting of the Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max, and Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator, with 63 currently in service and two more on order. 7 of the 65 Airbus A350’s in service have the ultra-long range (ULR) premium (only business and premium economy class) configuration. These ULRs are mostly used on North American routes.

Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities and services you can think of. All SQ tickets include free check-in baggage, meals, and in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance, one of the world’s biggest airline alliance networks.

Singapore Airlines is not a new airline on this website. In fact, it is the second-most-reviewed airline after Cebu Pacific Air.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

This SQ 910 flight is part of a four-sector ticket from Manila to Australia and back on Singapore Airlines. The return ticket, booked 5 months before the intended flight date, only cost $497 (US dollars) per person. This return ticket includes a 25-kilogram check-in baggage allowance, a 7-kilogram carry-on allowance, inflight meals and snacks, personal entertainment screens on all flights, and a 5-star flight experience with a well-trained and passionate cabin crew.

I booked our ticket directly with the airline using my credit card and paid $1,491 (US dollars) for three people. I got charged ₱83,537.75 for all three tickets, including foreign transaction service fees. This translates to only ₱27,845.92 per person. Considering when the ticket was booked against the intended flight schedule, this ticket was definitely a steal. It already has everything a passenger needs on a long-haul flight, from food to amenities to entertainment. The other airline competitors offered way more expensive ticket prices at the time of booking for our planned August schedule.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders are only required to present their valid passports and the E-Travel QR code upon entering the country’s borders. Non-Philippine passport holders may be required to present other requirements, such as a valid visa or onward departure ticket. These requirements vary from one nationality to the other. It is always best to check with the relevant authorities regarding the updated entry requirements.

Before The Flight

Unlike previous Singapore Airlines flights, I did not receive any business class upgrade offers for this SQ 910 flight. I only got a flight check-in reminder on the airline’s mobile application 48 hours before the Brisbane to Singapore flight.

Upon getting the said check-in notification, I immediately chose our seats for both Brisbane to Singapore and Singapore to Manila flights and checked-in for both flights. Singapore Airlines allows its passengers to choose their seats for free during mobile or web check-in.

Aircraft & Flight Information

This Singapore-Manila SQ 910 flight was operated by a 4.6-year-old (at the time of the flight) Airbus A350-900 aircraft. This plane, delivered in January 2019, features the airline’s regional configuration with 40 lie-flat business class seats and 263 economy class seats.

Flight SQ 910 took off from Singapore Changi Airport at 9:32 a.m. and landed at Ninoy Aquino International Airport four minutes behind schedule at 1:09 p.m. The flight took 3 hours and 37 minutes.

Ground & Airport Experience

SINGAPORE CHANGI AIRPORT TRANSIT EXPERIENCE

Passengers can transit through Singapore Changi Airport, provided both flights (to and from Singapore) are under the same ticket or itinerary. The passenger’s bags should have been tagged from the airport of origin to the final country or airport of destination.

I already checked in for this Singapore-Manila flight in Brisbane. Upon arrival at Changi Airport Terminal 3, Gate B9, I got off the plane, took the sky train to Terminal 2, and headed to the food court for breakfast. I got kaya toast and milo, while my parents got noodles and coffee. After breakfast, we walked leisurely to Gate F54 and waited for the boarding gate doors to open.

Transiting at Singapore Changi Airport is always a pleasant experience. The airport is clean and well-maintained. It also has a long list of leisure activities that passengers can do or try while waiting for their next flight.

PRE-DEPARTURE

Singapore Changi Airport is one of the few airports in the world where final security checks are conducted before entering the flight’s assigned boarding gates. Depending on the size of the flight, the boarding gates open 1 to 2 hours before the scheduled time of departure.

Gate F54 opened to passengers at 8:03 a.m. I submitted myself for a final security check. Afterwards, I secured a comfortable seat inside the pre-departure area while I waited for the flight boarding announcement.

BOARDING

The ground staff announced boarding commencement at 8:37 a.m. They first called passengers traveling with infants and those needing special assistance. The ground staff then announced boarding for first class passengers, then for business class passengers and PPS Club members. They called in Star Alliance Gold and Krisflyer Elite members, followed by premium economy class passengers.

The local staff called the economy class passengers last. They asked these passengers to board according to their assigned groups. The whole boarding process only took 28 minutes.

The airline crew closed the aircraft doors at exactly 9:05 a.m. The aircraft was pushed back 10 minutes later, at 9:15 a.m. and taxied to the runway for take-off.

Inflight Hard & Soft Product

This Singapore-Manila flight was operated by one of Singapore Airlines’ Airbus A350-900 aircraft. The plane sports the regional seat configuration with 40 lie-flat business class seats and 263 standard economy seats. According to SeatGuru, each business class seat has a 60-inch seat pitch and a 28-inch seat width. The seats have a 1-2-1 configuration, with each seat having direct aisle access. All business class seats are equipped with a large personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces, and a large tray table.

Business Class Seat

Economy class seats have a seat pitch of 28 inches and a seat width of 18 inches, slightly bigger than the Boeing 787-10’s 17.5-inch seat width. Each seat comes with a spacious leg room, an adjustable headrest, and a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a foldable tray table with mirror, a coat hook, small storage space below the screen, a foldable cup holder, a USB charging outlet, a comfortable pillow, and a universal power outlet in between seats. Blankets, face masks, and disinfectant surface wipes are available upon request.

I got window seat 64A for this 3.5-hour flight to Manila. I believe the airline provides more than what a passenger needs for a short-haul flight.

INFLIGHT BREAKFAST SERVICE

Singapore Airlines served complimentary breakfast meals on this short-haul flight to Manila. The airline has let go of physical menu cards and incorporated them into the inflight entertainment system and the onboard connectivity service. The airline has also brought back the appetizer that went missing during the pandemic.

The cabin crew offered traditional fried carrot cake and sausages with scrambled eggs as main options. They gave out the meals with fresh fruits, a fruit yoghurt, a bread roll with butter, a bottle of water, and a drink of choice – coffee, tea, wine, beer, soft drinks, water, or juice. After the meal service, the crew went around for the second time and offered water, coffee, and tea to those who wanted them.

I went for the traditional meal option, which was the Singapore fried carrot cake (fried savory radish-rice flour cake with prawns and picked turnips). I got it with a glass of apple juice and enjoyed the breakfast meal. I was impressed by the large mains portion the airline provided for this main option. I was full after the tasty meal.

I admire the airline for using metal cutlery and recyclable food containers during meal service. It helps a lot in eliminating solid waste; it is environment-friendly. I hope they can find a sustainable alternative to plastic cups.

After the breakfast service, I asked for a glass of my Singapore Airlines staple, the Singapore Sling. I was given the drink after a few minutes, and I finished it just in time for landing.

INFLIGHT ENTERTAINMENT

Singapore Airlines’ entertainment system, Krisworld, offers thousands of options for passengers to choose from. It has hundreds of movies, television series, and music albums from different parts of the world. It also has games and local Singaporean media for passengers to enjoy. It also features an inflight map, which shows the plane’s current position, its flight path, and other flight-related details. All these entertainment options can be accessed via the touch-screen personal monitors found in front of every seat.

The personal entertainment screen of rear economy bulkhead seat 55D is mounted on the wall. It still has the touch-screen feature but is mostly controlled using the remote due to its far and high position. It can still personalize the entertainment experience by logging in using your Krisflyer membership number. It has the same moving inflight map feature. The only thing it lacks is the presence of cameras, which passengers can view during the flight.

INFLIGHT CONNECTIVITY

Since July 2023, Singapore Airlines has offered complimentary unlimited onboard Wi-Fi access on all its flights, except for flights operated by Boeing 737-800s. Passengers are required to log in using their Krisflyer accounts to use the onboard Wi-Fi service. Those not registered with Krisflyer can register during the flight to access the said service.

I connected to the onboard Wi-Fi service, but I got a very slow internet connection despite the ‘11 Mbps’ registered speed. I stopped using it, and I just watched a movie while waiting for landing.

LAVATORY

I did not have the chance to visit the lavatory on this 3.5-hour flight. The seatbelt sign was turned on for most of the flight due to turbulence.

Cabin Crew Service

The cabin crew service on this flight was the usual warm, friendly, and hospitable SQ service. The crew welcomed us during boarding, served us during meal service, and sent us off during disembarkation with their biggest smiles. They also did their best to serve all means and attend to everyone’s requests despite the frequent flight turbulence. They were apologetic for the frequent meal service suspensions brought about by turbulence.

Disembarkation & Luggage Claim

The aircraft was parked at Gate 112 of Ninoy Aquino International Airport Terminal 3. All passengers disembarked in an orderly manner, went through immigration, and claimed checked-in bags at the arrival hall.

Flight Experience

Despite the never-ending turbulence, I still had a nice flight with Singapore Airlines on this regional service from Singapore to Manila, Philippines. Allow me to share with you the positives and negatives of this specific flight.

Let us start with the good things. First, I only paid $497 (US dollars) or ₱27,845.92 in local currency for this 4-sector ticket from Manila to Australia and back. I got more than I actually paid for because I enjoyed the following ticket inclusions: a 25-kilogram check-in baggage allowance, a 7-kilogram carry-on allowance, inflight meals and snacks, personal entertainment screens on all flights, and a 5-star flight experience with a well-trained and passionate cabin crew.

Second, I had an easy transit experience at Singapore Changi Airport. The airport terminal was complete with all signage and directions to our assigned boarding gate for this flight. It also had a long list of features and amenities that all passengers could enjoy during their layovers. I have been to many airports around the world, and I can confidently say that Singapore Changi Airport is one of the world’s best, if not the best in current times.

Third, the breakfast offerings on this flight were tasty and flavorful. I got the popular local breakfast option, and I can tell you that it was a complete turnaround of the meals on the previous Brisbane-Singapore flight. The main dish tasted great, and it had a larger serving size than usual. I will not hesitate to get it again in case it is offered on my next SQ flight.

Let us move on to the not-so-good stuff of this flight. First, the rear cabin temperature was a bit hot compared to the previous flights. The absence of individual air vents made it even worse. Second, the inflight Wi-Fi connection worked very slowly. It took some time to load a website or even send a message via Facebook and WhatsApp.

Lastly, the flight had more turbulence than usual. The seatbelt sign was turned on most of the time. The cabin crew had to suspend the breakfast service several times due to turbulence. It was not the airline’s fault, but somehow it still affected the flight experience. I encountered the same level of turbulence last July 2022 on the same route but on another Singapore Airlines flight SQ 916.

Despite the turbulent ride back to Manila, I still enjoyed this short final hop onboard SQ 910. I do not mind taking the same onward flight to Manila if I ever fly from other Singapore Airlines destinations outside Southeast Asia in the future.

Allow me to share with you some details of this flight to Manila:

Airline: Singapore Airlines
Flight Date: 4 September 2023
Flight Number: SQ 910
Route: Singapore (SIN) to Manila, Philippines (MNL)
Duration: 3 hours and 37 minutes
Seat Number: 64A
Aircraft: Airbus A350-941
Aircraft Registration: 9V-SHD
Engines: 2 x Rolls-Royce Trent XWB
Age: 4.6-years-old
Delivered: January 2019

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Singapore Airlines on this busy route from Singapore to Manila.

Have you flown with Singapore Airlines in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SINGAPORE AIRLINES SQ 246 – Brisbane to Singapore – Underwhelming Catering but Sensational Cabin Crew Service on an Overnight Flight to the Lion City [September 2023]

After spending over a week in Australia, it was time to go home. I, together with my parents, flew with Singapore Airlines from Brisbane to Manila, with a 3.5-hour stop in Singapore. Allow me to share with you in today’s flight report how the sensational cabin crew service saved the disappointing and underwhelming catering onboard Singapore Airlines flight SQ 246 from Brisbane to Singapore.

In case you missed it, I wrote about our flights to Australia with Singapore Airlines. I hope you can check both SQ 921 from Manila to Singapore and SQ 231 from Singapore to Sydney. I also shared with you how our domestic Virgin Australia flight VA 943 from Sydney to Brisbane went.

Singapore Airlines

Singapore Airlines is Singapore’s national carrier. This award-winning world-class airline is based at one of the world’s best airports, Singapore Changi Airport. The airline started as Malayan Airways in 1947; it then rebranded, and commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers and the number of international passengers carried worldwide.

The airline currently flies to over 70 destinations in more than 30 countries across five continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.

Singapore Airline flies a modern aircraft fleet consisting of the Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max, and Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator, with 63 currently in service and two more on order. 7 of the 65 Airbus A350’s in service have the ultra-long range (ULR) premium (only business and premium economy class) configuration. These ULRs are mostly used on North American routes.

Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities and services you can think of. All SQ tickets include free check-in baggage, meals, and in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance, one of the world’s biggest airline alliance networks.

Singapore Airlines is not a new airline on this website. In fact, it is the second-most-reviewed airline after Cebu Pacific Air.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

Last year, I got lucky to score affordable tickets to Australia with one of the world’s best airlines, Singapore Airlines. Believe it or not, this return ticket from Manila to Sydney via Singapore and Brisbane to Manila via Singapore only cost me $497 (US dollars). I got charged by my bank ₱27,845.92, including the foreign transaction service fee.

This affordable SQ ticket includes 25 kilograms of checked baggage allowance, 7 kilograms of carry-on baggage allowance, inflight meals and snacks, personal entertainment screens on all flights, and a 5-star flight experience with a well-trained cabin crew. Considering the ticket was booked only 5 months before the intended flight date, this was a bang for the buck. It was definitely a steal.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders are only required to present their valid passports and the E-Travel QR code upon entering the country’s borders. Non-Philippine passport holders may be required to present other requirements, such as a valid visa or onward departure ticket. These requirements vary from one nationality to the other. It is always best to check with the relevant authorities regarding the updated entry requirements.

Before The Flight

Unlike previous Singapore Airlines flights, I did not receive any business class upgrade offers for this SQ 246 flight. I only got a flight check-in reminder on the airline’s mobile application 48 hours before this flight.

Upon getting the said check-in notification, I immediately chose our seats for both Brisbane to Singapore and Singapore to Manila flights and checked-in for both flights. Singapore Airlines allows its passengers to choose their seats for free during mobile or web check-in.

Aircraft & Flight Information

This Brisbane-Singapore SQ 246 flight was operated by a 3-year-old (at the time of the flight) Airbus A350-900 aircraft. This plane, delivered in October 2020, features the airline’s regional configuration with 40 lie-flat business class seats and 263 economy class seats.

Flight SQ 245 took off from Brisbane International Airport at 12:04 a.m. and landed at Singapore Changi Airport 22 minutes ahead of schedule at 5:22 a.m. local time. The flight took 7 hours and 18 minutes, a few minutes shorter than its declared flight time.

Ground & Airport Experience

Singapore Airlines departs from Brisbane International Airport Terminal 1 (International Terminal).

CHECK-IN

Check-in opened 3 hours and 30 minutes before the scheduled departure. All passengers are asked to check in and print boarding passes and luggage tags via the self-check-in kiosks. After this, passengers need to drop their luggage at the bag drop counters.

I printed our boarding passes and luggage tags on the self-check-in kiosks. Then, together with my parents, I walked to the self-bag drop counters to leave our bags. An airline ground staff member approached us during bag drop and offered her assistance.

The check-in and bag drop process only took us 10 minutes. Fast and efficient!

PRE-DEPARTURE

After check-in, I went through security and immigration and spent the rest of the night in the pre-departure area. There is not much to do inside Brisbane Airport’s international terminal apart from enjoying the tropical vibe of the pre-departure area.

BOARDING

The ground staff announced boarding commencement at 11:08 p.m. They first called passengers traveling with infants and those needing special assistance. The ground staff then announced boarding for first class passengers, then for business class passengers and PPS Club members. They called in Star Alliance Gold and Krisflyer Elite members, followed by premium economy class passengers.

The staff called the economy class passengers last. They asked these passengers to board according to their assigned groups. The whole boarding process took 30 minutes.

The airline crew closed the aircraft doors at exactly 11:38 p.m. The aircraft pushed back two minutes later, at 11:40 p.m. and taxied to the runway for take-off.

Inflight Hard & Soft Product

SEAT FEATURES

This Singapore-Brisbane flight was operated by one of Singapore Airlines’ Airbus A350-900 aircraft. The plane sports the regional seat configuration with 40 lie-flat business class seats and 263 standard economy seats. According to SeatGuru, each business class seat has a 60-inch seat pitch and a 28-inch seat width. The seats have a 1-2-1 configuration, with each seat having direct aisle access. All business class seats are equipped with a large personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces, and a large tray table.

Economy class seats have a seat pitch of 28 inches and a seat width of 18 inches, slightly bigger than the Boeing 787-10’s 17.5-inch seat width. Each seat comes with a spacious leg room, an adjustable headrest, and a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a foldable tray table, a coat hook, small storage space below the screen, a USB charging outlet, a comfortable pillow, and a universal power outlet in between seats. Blankets, face masks, and disinfectant surface wipes are available upon request.

I got aisle rear economy bulkhead seat 55D in the middle section on this 7-hour overnight flight to Singapore. I had more than usual leg room and did not worry about reclining seats throughout the flight. The only downside to having this seat is the frequent disturbance I get from people using the lavatory in front of me.

INFLIGHT MEALS

Singapore Airlines served supper and early morning refreshments on this Brisbane-Singapore flight. The dinner, snack, and drink options can be found in the airline’s inflight portal, Krisworld. The airline got rid of physical menus during the pandemic.

A little over an hour after take-off, the cabin crew served dinner. They offered two types of mains: wok-fried beef in oyster sauce with egg noodles and chicken and mushroom ragout. They served the mains with farro, corn and red bean salad, cheese and crackers, a bread roll and butter, a bottle of water, and a drink of choice – coffee, tea, wine, beer, soft drinks, water, or juice. The crew went around for the second time to serve iced cream for dessert and coffee, tea, or water to those who wanted.

2.5 hours before landing, the cabin crew commenced the refreshments service. They offered chicken pies and cheese and vegetable relish on ciabatta for snacks. They distributed these with coffee, tea, water, and/or fruit juice.

I went for the noodle option for dinner and got the chicken pies for refreshments. I was disappointed because both options tasted bland and lacked flavor. My parents had the same comments about the chicken and mushroom ragout dinner option. The only thing I enjoyed in the dinner service was the salted caramel ice cream.

An hour after dinner, I asked the crew if they had snacks, chips, or nuts. I told the crew I did not like the meal. Cabin crew Celine immediately said sorry and advised me she would find something for me. She came back after a few minutes and gave me two packs of biscuits, another serving of salted caramel ice cream, and a cup of water.

The catering on this flight was disappointing and underwhelming. A massive thank you to the salted caramel ice cream and to cabin crew Celine for saving the inflight meal experience.

INFLIGHT ENTERTAINMENT

Singapore Airlines’ entertainment system, Krisworld, offers thousands of options for passengers to choose from. It has hundreds of movies, television series, and music albums from different parts of the world. It also has games and local Singaporean media for passengers to enjoy. It also features an inflight map, which shows the plane’s current position, its flight path, and other flight-related details. All these entertainment options can be accessed via the touch-screen personal monitors found in front of every seat.

The personal entertainment screen of rear economy bulkhead seat 55D is mounted on the wall. It still has the touch-screen feature but is mostly controlled using the remote due to its far and high position. It can still personalize the entertainment experience by logging in using your Krisflyer membership number. It has the same moving inflight map feature. The only thing it lacks is the presence of cameras, which passengers can view during the flight.

INFLIGHT CONNECTIVITY

In July 2023, Singapore Airlines started offering complimentary, unlimited onboard Wi-Fi access on all its flights, except for flights operated by Boeing 737-800s. Passengers are required to log in using their Krisflyer accounts to use the onboard Wi-Fi service. Those not registered with Krisflyer can register during the flight to access the said service.

The Wi-Fi connection onboard this flight worked well. It allowed me to post an Instagram story while cruising 30,000 feet above sea level. Props to Singapore Airlines for giving free access to its Krisflyer members.

LAVATORY

The middle economy class lavatories on this Airbus A350 aircraft were kept fragrant and clean throughout the flight. The cabin crew checked and cleaned these lavatories frequently. These also had amenities (dental kits and hand moisturizer) that passengers might need during the flight.

CABIN CREW SERVICE

The cabin crew service on this flight was sensational. In fact, the excellent service, paired with the salted caramel ice cream service, saved the flight experience against the disappointing inflight catering. The cabin crew assigned to our area, Celine, started the dinner service by asking how I was, what I wanted for dinner, and even offering her specialty drink (which was super good) as the drink option.

Celine also apologized when she found out that I was not happy with the dinner food. She gave me lemon crackers and another serving of salted caramel ice cream to make up for it. She made sure that my parents and I had an enjoyable flight to Singapore. A big shoutout to Celine, a wonderful SQ cabin crew member, for making our flying experience a memorable one.

Disembarkation & Luggage Claim

Upon arrival at Singapore Changi Airport, the aircraft taxied to Terminal 3 Gate B9 for proper disembarkation. For some strange reasons, the inflight screens did not flash the onward assigned gates for passengers with connecting flights. The cabin crew announced which luggage belt number the checked bags would have available for claim. The luggage claim information was also flashed in the Singapore Airlines mobile application.

Disembarkation went by quickly. My parents and I found ourselves inside Singapore Changi Airport Terminal 3 in no time. We went to the nearby food court to get some breakfast because we were too hungry. We spent the rest of our layover in the food court and outside the assigned gate for our connecting flight to Manila.

Flight Experience

This pretty much sums up my Brisbane-Singapore SQ 246 flight with Singapore Airlines onboard their modern Airbus A350-900 aircraft. The flight may not be as ideal as my previous Singapore Airlines flights, but it still went smoothly. Allow me to share both the good and the bad about this flight.

First, the 4-sector ticket only cost me $497 (US dollars) or around ₱27,845.92 in local currency. The ticket itself was already a big win because it included 25 kilograms of checked baggage allowance, 7 kilograms of carry-on allowance, inflight meals, and personal entertainment screens on all four flights. It was definitely a steal.

Second, Singapore Airlines’ check-in system at Brisbane Airport was modern, quick, and efficient. The airline used automated check-in machines and bag drop counters for all passengers. Several ground staff were also present in case a passenger needed help or assistance during the process. Third, I got assigned to a bulkhead economy class seat for this overnight flight to Singapore. Thanks to this seat, I enjoyed extra leg room for the whole 7-hour flight.

Fourth, the aircraft’s Wi-Fi connection worked well during the flight. I managed to post a real-time Instagram story during the flight. Fifth, the salted caramel ice cream and the impressive cabin crew service saved this flight from the disappointing dinner and refreshment mains. The cabin crew assigned to my area, cabin crew Celine, gave sensational service throughout the flight. She embodied and showed me and my parents how SQ hospitality should be, despite the odds.

This flight was not all good; it also had its misses. First, both dinner mains and snack offerings were disappointing and underwhelming. The meals tasted bland and lacked flavor. Good thing the dinner service came with a tasty salted caramel ice cream for dessert.

Second, I noticed that the bulkhead economy personal entertainment screens were placed higher than the usual screens. I also saw that the screens were somewhat visible to the people behind me. Third, I might have missed it, but I believe the economy bulkhead seats do not have a cup holder or mirror in the seat features.

Lastly, I did not see the connections list on the personal entertainment screens when we were about to land at Singapore Changi Airport. I know the airline normally flashes the connecting flight information a few minutes before landing, but I did not see that usual feature on the screens before landing.

Nevertheless, I am glad that I chose to fly with Singapore Airlines for this Australian trip with my parents. I cannot wait to fly with them again in the future.

Here is a summary of the geeky details of this flight:

Airline: Singapore Airlines
Flight Date: 3 September 2023
Flight Number: SQ 246
Route: Brisbane, Australia (BNE) to Singapore (SIN)
Duration: 7 hours and 18 minutes
Seat Number: 55D
Aircraft: Airbus A350-941
Aircraft Registration: 9V-SHR
Engines: 2 x Rolls-Royce Trent XWB
Age: 3-years-old
Delivered: October 2020

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Singapore Airlines on this intercontinental Brisbane to Singapore route.

Have you flown with Singapore Airlines in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send these questions via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

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PS. Photos were taken using my OnePlus 9 Pro.