Last month, I ran a poll on my Facebook page & asked you, my readers, if you are interested in reading flight / trip reports in this platform. 101 out of the 107 respondents said they want to see this type of content here. A few weeks later, here I am, sharing with you the very first flight report on this website.
Coincidentally, this is also my website’s 100th post – YES!! I believe the best way to celebrate this milestone is to introduce this new section called Flight Report. This blog section will always include information about the fare & the flight. It will also tackle experiences about the check in & boarding procedures, seat quality, in-flight service & a lot more.
My family & I flew to Taipei, Taiwan (I know – wait for the newest Taipei posts in the coming weeks) about a month ago for a 4-day father’s day weekend trip. I’ve been to Taipei twice, one in 2015 with my high school friends & the other in 2017 with my colleagues / office friends. My mom insisted that we go to Taiwan (again for me) to have another family trip since our last was Singapore in 2015. Third time’s a charm & the trip happened. We flew with Evergreen Airways, commonly known as EVA Air, for both Manila to Taipei & Taipei to Manila legs.
EVA Air
EVA Air is a privately-owned & international full-service airline based in Taoyuan International Airport in Taiwan. It commenced operations in 1991 & since then has been flying to multiple destinations in Asia Pacific, North America & Europe. It is also Taiwan’s second largest airline, next to the flag carrier, China Airlines. The airline is Taiwan’s 5-star carrier certified by Skytrax, an international airline & airport review company.
Let me share with you my thoughts about our EVA Air BR 277 flight last month. EVA Air runs 3 daily flights between Manila & Taipei. The flight I am about to tell you was our Taipei to Manila afternoon flight. Apologies, I wasn’t able to get as much detail as I can during our Manila to Taipei flight because of its early morning departure. I was asleep most of the time on board that Airbus A321-200 flight to Taipei.
Airfare
My family & I booked our tickets about 4 months before our intended trip. Each economy return ticket cost USD 127.32 or about PHP 6,600+ in our currency. You might think this is expensive; but it’s not. My previous tickets to Taipei cost me PHP 2,700+ return, but only provided an airline seat & carry-on baggage. It didn’t include check in baggage, food or whatsoever; the schedules were inconvenient. Our ticket to & from Taipei included in-flight meals & entertainment, 30-kilograms check in baggage per way & free seat selection. If you try to add these services to my previous tickets, it’ll be pretty much the same cost.
The fare we paid for was such a great deal for a return flight to Taipei on a 5-star airline. It was worth every single peso.
Flight
BR 277 from Taipei to Manila took 1 hour & 55 minutes in the air. The plane left Taoyuan Airport a little late but managed to arrive at the Ninoy Aquino International Airport on schedule. The flight used a 3.5-year old Airbus A330-300 delivered to EVA Air in 2015. The plane has 2 passenger classes – business class & economy class. Business class seats were at 2-2-2 configuration while the economy class followed a 2-4-2 seat configuration.
Check-In & Boarding
Check-in & boarding was alright. We were travelling with a kid so we were always a priority during check-in & boarding. The ground staff assisted us to a special check-in counter while we boarded the plane first among the economy class passengers. I can’t say the experience was amazing or bad because I didn’t get to experience the usual process.
Seat, In-flight Meal & Entertainment
EVA Air offers a great range of in-flight services. First, seat selection is free of charge upon booking / online check-in. Take note that our fare is the lowest possible fare the airline can offer & with that, the seat selection feature is still free. The seat pitch of EVA Air’s Airbus 330-300 is 33 inches; pretty decent for me. The leg room was generous enough for it to be apt for a long haul flight. The seat was comfortable; it also featured an adjustable headrest. The seat pocket contained the necessary safety card, in-flight magazine & Duty Free brochure.
Second, in-flight meal was okay. It didn’t have the best taste, but it was decent enough to fill our stomach. And oh, they offered a full rice / pasta meal with salad & fruits on a 2-hour flight. Passengers can also choose the type of meal (low calorie, halal, vegetarian, etc.) they prefer up to 24 hours before the flight.
Third, each seat has a small touch screen monitor & an old-style remote. The in-flight entertainment had an acceptable range of movies & programs to watch. It also had a number of albums you can listen to. I wish they had more choices though. Every passenger is provided with a pair of earphones sealed in a plastic container. Each seat is also equipped with a USB port. The in-flight entertainment in my seat didn’t work for the most part of the flight. The flight attendant tried to reset it but it still didn’t function. It’s not a major issue since the flight didn’t last long.
Fourth, the cabin crew provided pillows & blankets to passengers who requested for it. Again, it is a short flight so add-ons like these are not expected, but props to EVA for having them on board (even if the supply is limited & it is only available upon request). EVA Air’s in-flight amenities on our BR 277 flight were excellent. I’m not going to complain. We got way more than what we paid for.
Lavatory
The flight only lasted for less than 2 hours. Unfortunately, I didn’t have the chance to go to the lavatory. Perhaps, I’ll check it out in my next EVA Air flight.
Cabin Crew
EVA Air’s cabin crew were alright. I only had a few encounters with them & with those times, not everyone was wearing a smile. There were one or two who were super nice & accommodating. I generally felt they’re like robots going around distributing food & getting food trays afterwards. I can’t blame them if they had to speed up their service but I think I’m just used to the hospitality of Southeast Asian airlines. It’s not the best & also not the worst, I’ve experienced worse in another airline.
Verdict
Overall, my experience with EVA Air on BR 277 from Taipei to Manila was great – extremely affordable fare for a full-service 5-star certified airline, with on-time flight departure & arrival, quick & special check-in & boarding process (thanks to my baby cousin), amazing in-flight amenities & so-so cabin crew service. I’m not going to judge the cabin crew on that flight & generalize that all EVA cabin crew are the same; perhaps that batch wasn’t having a great day.
Will I fly EVA Air again? YES, of course! They always offer extremely cheap fares to Australia, North America & Europe. I’d love to try their long haul product in the future, especially on their newest Boeing 787 Dreamliner. If you want to know more about our flight & the aircraft used, here are the complete details of it:
Airline: EVA Air
Flight Date: 18 June 2019
Flight Number: BR 277
Route: Taipei Taoyuan – Manila
Duration: 1:55 hours
Aircraft: Airbus 330-300
Aircraft Registration: B-16336
Aircraft Serial Number: 1690
Age: 3.5 Years
Year Delivered: 2015
Engine: 2 x GE CF6-80E1A4
Have you flown with EVA Air in the past? Was it on a short haul or long haul route? How was your experience? Feel free to share your experiences in the comments section below. Do you have any questions about my experience or EVA in general? You can send it to me via e-mail to contact@thewkndtravel.com. I’ll respond as soon as I can. Don’t forget to follow me & please please please also help me in promoting my social media channels – Facebook, Instagram or Twitter.
Thank you very much for joining me in this very first flight report. I hope you are excited for the upcoming ones!
PS. Photos were taken using my HTC U11.