Tag: australia

Flight Report: QANTAS QF 19 – Sydney to Manila – Daytime Intercontinental Journey Back to the Philippines [September 2024]

In September 2024, our company organized a trip for us to Sydney, Australia, where we attended workshops and participated in a company trade show. The trip included three full days of work, followed by two additional days for leisure. We traveled to and from Sydney with Qantas, Australia’s national carrier. This flight report will focus on our journey from Sydney to Manila on QF 19.

Join me as I share the details of flying with Qantas, Australia’s largest airline and one of the world’s safest. I will also provide insights into my experience on this daytime intercontinental flight back to Manila.

In case you missed it, I also shared my flight experience with Qantas’ Manila to Sydney on flight QF 20. Check out the flight report here.

Qantas

Qantas is Australia’s national carrier. Founded in 1920, the airline’s first flight took place in November 1922. Initially known as Queensland and Northern Territory Aerial Services Limited, it primarily served Queensland and the Northern Territory. Over the years, Qantas underwent several expansion and transformation programs, eventually becoming Australia’s largest domestic and international airline. It currently operates flights to over 100 domestic and international destinations from its main hubs in Sydney, Brisbane, and Melbourne. Qantas also flies to all habitable continents.

Qantas has several subsidiaries, including QantasLink, Qantas Loyalty, Qantas Freight, Jetstar, and Jetconnect. The airline and its subsidiaries operate a fleet that includes Airbus, Boeing, Bombardier, Embraer, and Fokker aircraft. As of March 2025, the parent company, Qantas, has over 120 active aircraft, with an additional 60+ on order.

Qantas is a full-service airline offering a range of amenities, including free checked luggage, meals and snacks, personal entertainment screens, and more onboard. It is also one of the founding members of Oneworld, a major global alliance that includes airlines like Qatar Airways, Cathay Pacific, British Airways, and American Airlines. Additionally, Qantas has a loyalty program called Qantas Frequent Flyer, allowing members to earn status points and miles when flying with the airline or through its non-airline partners.

As the third-oldest airline in the world, based on its foundation date (behind only KLM and Avianca), Qantas consistently ranks among the World’s Safest Airlines, a distinction it has maintained since the awards’ inception in 2014.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Airfare & Inclusions

Since this was a work trip, I did not pay for the flights. The company booked our tickets a little over three months in advance and paid ₱XX,XXX for the roundtrip. They chose a higher fare class that allows for a refund with a small fee, rather than opting for the cheaper non-refundable option.

The Qantas ticket included a 7-kilogram carry-on allowance, 30 kilograms of checked baggage, inflight meals and snacks, inflight amenities, personal entertainment screens on both flights, and excellent service from the cabin crew.

The ticket price was typical for flights to Australia—while it is not as cheap as Cebu Pacific Air, it is slightly higher than fares with Singapore Airlines and Cathay Pacific.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, Cathay Pacific, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Travel Requirements

Philippine passport holders only need to present their valid passports and the E-Travel QR code when entering the country. Non-Philippine passport holders may be required to present additional documents, such as a valid visa or an onward departure ticket. These requirements can vary depending on nationality. It is always best to check with the relevant authorities for the most up-to-date entry requirements.

I have applied for an Australian visa several times and explained the process in a previous Tuesday Tips post. You can find the details on how to apply for an Australian visa here.

Before The Flight

Four days before the flight, Qantas sent an email to remind passengers about the upcoming trip. The email included flight details, travel document requirements such as passport and visa, baggage information, and other services like seat selection, special requests, a Qantas Frequent Flyer reminder, and information about the Qantas mobile app.

24 hours before the flight, the airline sent another email informing passengers that online check-in was now available. The email also outlined step-by-step procedures at Sydney Airport, from check-in to boarding. We all completed online check-in and received our mobile boarding passes immediately.

Aircraft & Flight Information

The Sydney to Manila Qantas flight was operated by a 20.4-year-old Airbus A330-303 (at the time of the flight). Delivered to the airline in June 2004, the aircraft is registered as VH-QPE and is named Port Lincoln. It features 28 lie-flat business class seats and 269 regular economy seats.

Flight QF 19 took off from Sydney Kingsford Smith Airport at 12:33 p.m. local time, cruised at an altitude of up to 38,000 feet, and landed at Ninoy Aquino International Airport at 6:32 p.m. local time. The flight duration was 7 hours and 59 minutes.

Ground & Airport Experience

International Qantas flights depart from the International Terminal at Sydney Kingsford Smith Airport.

CHECK-IN & BAG DROP

Qantas check-in kiosks are located at Counter C. Passengers are required to check in using the kiosks, print their boarding passes and bag tags, and then proceed to the bag drop area to check in their luggage for the cargo hold.

The check-in and bag drop process took less than 5 minutes. The Qantas check-in area was well-staffed, and one of the attendants kindly assisted my friend/colleague with checking in his luggage.

PRE-DEPARTURE

After check-in and bag drop, we proceeded through immigration and security. My friend and I stopped by The House Lounge by Aspire to grab a bite before the flight. The lounge offered a great selection of food and drinks, along with an excellent view of the tarmac. It even had unlimited sparkling wine and Aperol spritz, which the Filipina bartender recommended.

Around 11:30 a.m., we left the lounge and walked to our assigned boarding gate, Gate 31.

BOARDING

At 11:35 a.m., the ground staff announced boarding for premium passengers and status holders. Economy class passengers were called to board next, organized by row.

The cabin crew closed the airplane doors at 12:15 p.m. The entire boarding process took 40 minutes. The plane was pushed back at 12:20 p.m., five minutes later, and made its way to the runway for takeoff.

Inflight Hard & Soft Product

SEAT FEATURES

This Sydney to Manila flight was operated by a 20.4-year-old Airbus A330-300 (at the time of the flight). The aircraft features 28 lie-flat business class seats in a 1-2-1 configuration and 269 standard economy seats in a 2-4-2 layout.

According to SeatGuru, each lie-flat business class seat offers a seat pitch of 73 inches and a seat width of 23 inches. The seats provide spacious legroom, a large entertainment screen, a seat console, and several storage compartments. Additionally, passengers are provided with a large pillow, blanket, and noise-canceling headphones. The business class cabin consists of 7 rows arranged in a 1-2-1 configuration, ensuring that each passenger has direct aisle access.

The middle and rear sections of the aircraft are equipped with 269 economy seats in a 2-4-2 layout. Each economy seat offers a seat pitch of 31 inches and a seat width of 17 inches. Amenities include a personal entertainment screen, a foldable tray table, a coat hook, a USB charging port, a power outlet beneath the seat, and small under-screen storage. The seats also come with an adjustable headrest, a pillow, a blanket, and a seatback pocket containing an aircraft safety card, a magazine, duty-free pamphlets, and headphones. Additional features include individual air vents and a cabin crew call button.

For my daytime flight to Manila, I chose seat 46B in the rear economy cabin. I found Qantas’ seats to be quite comfortable, and I appreciated the provided pillow and blanket. The recline function worked well, making the flight more relaxing.

INFLIGHT MEAL & SNACKS

Once we reached cruising altitude, the cabin crew distributed a bottle of water to each economy class passenger. The pre-lunch service began with a pack of crackers and a drink of choice, and I opted for a small bottle of white wine.

About an hour after takeoff, the cabin crew started serving lunch. They offered three meal options: Sichuan tofu with oyster mushrooms and rice, chicken schnitzel parmigiana with mashed potatoes, and stir-fried black bean beef with capsicum and rice. Each main meal came with rosemary garlic focaccia bread, ice cream, wooden cutlery, and a drink of choice. The crew also went around for a second drink service, offering coffee, tea, or water, along with Tim Tam chocolates.

I chose the chicken schnitzel parmigiana and paired it with apple juice. Unfortunately, I found the chicken a bit bland. However, the caramel maple ice cream helped redeem the meal, providing a sweet and enjoyable finish.

Throughout the flight, the cabin crew made several rounds offering random snacks like chocolates, cookies, and crackers. About an hour and a half before arrival, they served the pre-landing snack, which included veggie pizza and a butter chicken puff. I chose the butter chicken puff and had another glass of apple juice. While it was not exactly to my taste, it was decent and filling.

Qantas certainly ensured that passengers would not go hungry on this daytime flight to Manila.

INFLIGHT ENTERTAINMENT

All Qantas aircraft used on international flights are equipped with entertainment screens. The airline offers a wide range of entertainment options, including movies, television shows, audiobooks, and music playlists.

The entertainment system also features an inflight map that tracks the flight path and provides details about the journey to Manila. I tried to watch a movie during this daytime flight, but I did not manage to finish it. Instead, I spent most of the flight chatting with my friend.

INFLIGHT CONNECTIVITY

The aircraft used for this flight was not equipped with Wi-Fi at the time, which means we did not have Wi-Fi connectivity during this flight to Manila.

LAVATORY

I used the middle lavatory twice and found it to be spotlessly clean. It had the basic amenities, though it was missing the toothbrush and napkin provided on our Manila to Sydney flight. Additionally, it did not have moisturizer or perfume, which are available on some other airlines.

Cabin Crew Encounters

Just like on our Manila to Sydney QF 20 flight, the cabin crew on this flight was friendly and chatty. I also noticed that during boarding, the crew welcomed us aboard and addressed each passenger by their last name. Additionally, the cabin crew made inflight announcements in both English and Filipino.

Disembarkation & Luggage Claim

The plane landed at Ninoy Aquino International Airport at 6:32 p.m. local time. Disembarkation and immigration took less than 30 minutes, and we were at the luggage claim area by 7:00 p.m.

Flight Experience

It was another pleasant flight experience with Qantas, this time on a daytime intercontinental flight from Sydney to Manila. The positives of the flight certainly outweighed the negatives. Allow me to list them below.

I mentioned this in my previous QF 20 flight report, and I will mention it again here: In a world where checked luggage allowances are often limited to 23 or 25 kilograms, Qantas offers a generous 30-kilogram checked luggage allowance, regardless of fare class.

Secondly, the seat comfort and amenities on this flight were top-notch. While the seat may not have the thick padding of Cathay Pacific’s, it still provided a comfortable experience on this nearly 8-hour flight to Manila. Third, the seats featured individual air vents, allowing passengers to control the airflow at their seats—a feature that is slowly disappearing in many new aircraft.

Fourth, the cabin crew ensured that all passengers stayed well-fed throughout the flight. They made several rounds offering snacks between meals. For me, the caramel maple ice cream was the highlight of the lunch service. Lastly, despite handling numerous requests from passengers, the cabin crew remained friendly and chatty. The service was relaxed and not rushed.

Now, for the aspects that felt lacking. First, the lunch meal did not include an appetizer (such as a salad) or a fruit bowl. Airlines like Singapore Airlines and Cathay Pacific often include these items even on shorter flights. Additionally, I found the chicken parmigiana to be bland and not to my liking.

Second, the middle lavatory lacked some essential amenities, such as dental kits, which are especially useful on long flights like this. While these can easily be requested from the crew, it would have been more convenient to have them available for use from the start.

In summary, this daytime intercontinental flight was pleasant. While it may not have been perfect, it was definitely an improvement over my QF 20 experience to Sydney. Though I would consider flying with Qantas again if the price is right, I am more likely to choose another airline for a better overall experience.

Here are more details about my flight from Sydney to Manila on Qantas QF 19:

Airline: Qantas
Flight Date: 29 September 2024
Flight Number: QF 19
Route: Sydney, Australia (SYD) to Manila, Philippines (MNL)
Duration: 7 hours and 59 minutes
Seat Number: Seat 46B (aisle)
Aircraft: Airbus A330-303
Aircraft Registration: VH-QPE
Engines: 2 x General Electric CF6-80E1A3
Age: 20.4-years-old
Delivered: June 2004

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of my first time flying with Qantas on their QF 19 route from Sydney to Manila. From the generous luggage allowance to the friendly crew and the comfort of their Airbus A330, I have shared the highlights and areas for improvement during my flight experience.

Have you flown with Qantas before? How was your experience with the airline? Are you considering booking a ticket with them for your next trip to Australia or beyond? If you have any questions or would like to know more, feel free to post them in the comments section below, or send them via e-mail to contact@thewkndtravel.com. I would be happy to respond!

I hope you will check out my previous flight reports with Singapore Airlines, as well as other airlines like Emirates, EVA Air, Cathay Pacific, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I also hope you look forward to more flight reports in the future.

Before you go, please consider liking, following, and sharing my social media pages on Facebook and Instagram. This will help increase my reach and keep you up-to-date with the latest blog posts, itineraries, and flight reports on this website. Thank you, and I will see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: QANTAS QF 20 – Manila to Sydney – First Time Flying the Spirit of Australia [September 2024]

In September 2024, my colleagues and I flew to Sydney, Australia, to attend workshops and a company trade show. We stayed for three days of work, followed by two additional days of leisure. We flew with Australia’s flag carrier, Qantas. Our flight from Manila to Sydney on QF 20 will be the focus of today’s flight report.

I have visited Sydney twice before, flying with Cebu Pacific Air and Singapore Airlines. Join me as I share my experience flying with the Spirit of Australia and compare it to the other airlines I have flown with.

Qantas

Qantas is Australia’s national carrier. Founded in 1920, the airline’s first flight took place in November 1922. Initially known as Queensland and Northern Territory Aerial Services Limited, it primarily served Queensland and the Northern Territory. Over the years, Qantas underwent several expansion and transformation programs, eventually becoming Australia’s largest domestic and international airline. It currently operates flights to over 100 domestic and international destinations from its main hubs in Sydney, Brisbane, and Melbourne. Qantas also flies to all habitable continents.

Qantas has several subsidiaries, including QantasLink, Qantas Loyalty, Qantas Freight, Jetstar, and Jetconnect. The airline and its subsidiaries operate a fleet that includes Airbus, Boeing, Bombardier, Embraer, and Fokker aircraft. As of March 2025, the parent company, Qantas, has over 120 active aircraft, with an additional 60+ on order.

Qantas is a full-service airline offering a range of amenities, including free checked luggage, meals and snacks, personal entertainment screens, and more onboard. It is also one of the founding members of Oneworld, a major global alliance that includes airlines like Qatar Airways, Cathay Pacific, British Airways, and American Airlines. Additionally, Qantas has a loyalty program called Qantas Frequent Flyer, allowing members to earn status points and miles when flying with the airline or through its non-airline partners.

As the third-oldest airline in the world, based on its foundation date (behind only KLM and Avianca), Qantas consistently ranks among the World’s Safest Airlines, a distinction it has maintained since the awards’ inception in 2014.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Airfare & Inclusions

Since this was a work trip, I did not pay for the flights. The company booked my ticket a little over three months before the planned trip and paid around ₱XX,XXX for the round trip. The fare was on the expensive side because it included a cancellation option for a minimal charge. Our company opted not to choose the cheaper, non-refundable fare.

The Qantas ticket included a 7-kilogram carry-on allowance, a 30-kilogram checked baggage allowance, inflight meals and snacks, inflight amenities, personal entertainment screens on both flights, and excellent service from the onboard cabin crew.

This was the usual Qantas fare for a round trip to and from Sydney. I have flown with other airlines, like Cebu Pacific Air and Singapore Airlines, which sometimes offer cheaper fares to Sydney.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Travel Requirements

Regular Philippine passport holders are required to obtain a visa to enter Australia. Since I was traveling for work, I applied for the Visitor visa (subclass 600) under the Business Visitor visa stream. I submitted my visa application in July and was granted a visa with a five-year validity in less than 14 hours after the online submission, and within an hour of my biometrics appointment. The business visitor visa process is nearly identical to the tourist visa process, except for some additional required documents.

All departing Filipino passengers from Manila are required to fill out their details and obtain a QR code from the eTravel website.

I have applied for an Australian visa several times and explained the process in a previous Tuesday Tips post. You can find the details on how to apply for an Australian visa here.

Before The Flight

Four days before the flight, Qantas sent an email reminding passengers about the upcoming trip. The email included flight details, travel document requirements such as passport and visa, baggage information, and other ancillary services like seat selection, special requests, a reminder about Qantas Frequent Flyer, and information about the Qantas mobile application.

24 hours before the flight, I received a notification from the mobile app that online check-in was now open for my flight. I did not check in online, as I was flying with a group of work colleagues, and we all agreed to check in together at the airport.

Aircraft & Flight Information

This Manila to Sydney Qantas flight was operated by a 20-year-old Airbus A330-303 aircraft (at the time of the flight). Delivered to the airline in October 2004, the plane is registered as VH-QPD and is named Port Macquarie. It features 28 lie-flat business class seats and 269 regular economy seats.

Flight QF 20 took off from Ninoy Aquino International Airport at 9:08 p.m. local time, cruised at an altitude of up to 39,000 feet, and landed at Sydney Kingsford Smith Airport at 6:26 a.m. local time. The flight lasted 7 hours and 18 minutes.

Ground & Airport Experience

Qantas operates out of Ninoy Aquino International Airport Terminal 3.

CHECK-IN & BAG DROP

My colleagues and I began lining up for check-in at 4:40 p.m. Due to Australia’s strict border policies, all our luggage underwent a security check before we were allowed to proceed to the check-in and bag drop counters.

Check-in and bag drop were quick and easy after the security check. It took me less than 5 minutes to complete everything. The entire check-in process, from lining up to receiving my boarding pass, took 20 minutes.

PRE-DEPARTURE

My colleagues and I cleared immigration and security (which took an hour) after the bag drop and headed straight to the PAGGS Lounge for dinner. My locally issued credit cards grant complimentary access to this lounge—no payment needed.

After dinner, we went directly to Gate 115. There, we underwent another security check and discovered that liquids, such as bottled water, are not allowed. We sat down and waited for boarding.

BOARDING

At 7:55 p.m., the ground staff announced boarding for premium passengers and status holders. They also called those traveling with infants and senior citizens.

Economy class passengers were asked to board by row. At 8:25 p.m., the cabin crew closed the airplane doors. The entire boarding process took 30 minutes. The plane was pushed back at 8:41 p.m. and made its way to the runway for takeoff.

Inflight Hard & Soft Product

SEAT FEATURES

This Manila to Sydney flight was operated by a 20-year-old (at the time of the flight) Airbus A330-300 aircraft. It features 28 lie-flat business class seats in a 1-2-1 configuration and 269 regular economy seats in a 2-4-2 layout.

According to SeatGuru, each lie-flat business class seat has a seat pitch of 73 inches and a seat width of 23 inches. Each seat offers spacious legroom, a large entertainment screen, a seat console, and several storage spaces. It also includes a large pillow, blanket, and noise-canceling headphones. The business class section consists of 7 rows in a 1-2-1 configuration, providing each passenger with aisle access.

The middle and rear sections of the aircraft have 269 standard economy seats in a 2-4-2 layout. Each economy seat has a seat pitch of 31 inches and a seat width of 17 inches. Each seat is equipped with a personal entertainment screen, a foldable tray table, a coat hook, a USB charging port, a power outlet beneath the seats, and small under-screen storage space. Each seat also features an adjustable headrest, a pillow, a blanket, and a seatback pocket containing an aircraft safety card, magazine, duty-free pamphlets, and headphones. Additionally, the seats have individual air vents and a cabin crew call button.

For this overnight flight to Sydney, I was assigned seat 48A in the rear economy cabin. I found Qantas’ seats to be just right. I appreciated having a pillow and blanket on the seat, though I was not pleased with my seat’s faulty recline function.

INFLIGHT MEAL & SNACKS

The cabin crew began dinner service immediately after reaching cruising altitude. They first served cashew nuts and a bottle of water to each economy class passenger. The dinner service was briefly paused due to turbulence.

Once the seatbelt sign was turned off, the crew quickly resumed service. They offered three options: noodles with vegetables, pork with rice, and chicken with tomatoes. Each main meal came with a hot garlic bread roll, ice cream, wooden cutlery, and a drink of choice. I chose the pork with rice and apple juice as my drink. The cabin crew did not conduct a second drink service; instead, it was available upon request.

Midway through the flight, the cabin crew went around offering chocolates and drinks to those who were awake. An hour and a half before landing, they offered a breakfast snack to passengers still awake. They served a hot mango turnover and a drink of choice, which for me was apple juice.

Qantas ensured that passengers were well-fed throughout this overnight flight to Sydney.

INFLIGHT ENTERTAINMENT

All Qantas aircraft used on international flights are equipped with entertainment screens. The airline offers a wide variety of entertainment options, including movies, television shows, audiobooks, and music playlists.

The entertainment system also displays the inflight map, flight path, and updated flight details leading to arrival in Sydney. I found the touchscreen system to be responsive throughout the flight. I did not watch anything, but instead, I kept the inflight map displayed for the duration of the flight.

INFLIGHT CONNECTIVITY

The aircraft used for this flight was not equipped with Wi-Fi at the time, which means we did not have Wi-Fi connectivity during the flight to Sydney.

LAVATORY

I visited the rear lavatory and found it to be spotlessly clean. The lavatory had toothbrushes and sanitary napkins available for guests who needed them. However, it did not have moisturizer, sanitizer, or perfume, which are typically provided by other airlines, like Singapore Airlines.

Cabin Crew Encounters

The cabin crew on this flight were friendly and relaxed. They even engaged in casual conversations with some of the passengers during the meal service.

One cabin crew member accidentally spilled water on my friend during the breakfast snack service. She immediately apologized and offered napkins to clean up the spill.

Disembarkation & Luggage Claim

The plane touched down at Sydney Kingsford Smith Airport at 6:25 a.m. local time. Disembarkation and immigration took about 25 minutes.

We were already at the baggage claim area before 7:00 a.m. and received our bags in no time.

Flight Experience

I had a generally pleasant experience on this overnight Qantas flight from Manila to Sydney. The flight had both positive and not-so-positive aspects. Allow me to break it down for you.

Let us start with the good aspects. First, in a world where checked luggage allowances are often limited to 23 or 25 kilograms, Qantas offers a generous 30-kilogram allowance for checked luggage, regardless of fare class.

Second, the seat amenities on their Airbus A330 provided the right comfort for an overnight flight like this. Although the seats were not as thickly padded as those on Cathay Pacific, they included a pillow and a warm blanket. Additionally, each seat had individual air vents that passengers could adjust during the flight.

Third, the airline made sure passengers had access to snacks in case they got hungry during the flight. Lastly, the cabin crew service was relaxed and friendly. The crew were not rushed and even engaged in small talk with passengers during the meal service.

Now, for the not-so-good aspects. The cabin temperature was on the warmer side during boarding and until takeoff. It only normalized once we were airborne. Second, my seat did not recline at all, which made it difficult to sleep comfortably during the flight.

Lastly, I expected more from the dinner service. They only served the main dish, a bread roll, ice cream, and a drink of choice, after offering nuts and water as a pre-dinner snack. Other airlines like Singapore Airlines, on their flights to Sydney, include a salad or fruit bowl and butter for the bread roll in their meal service. I recently flew Cathay Pacific from Tokyo Haneda to Hong Kong on a 4-hour flight, and I noticed the airline served more (in the main meal service) than what Qantas provided on this 7-hour flight to Sydney. Stay tuned for that flight report!

In summary, my first experience with Qantas was a mix of positives and areas for improvement. The generous 30-kg luggage allowance, comfortable seating, and friendly crew were highlights, but the warm cabin temperature and limited dinner service were drawbacks. While I would consider flying with them again if the price is right, I am more likely to choose another airline for a better overall experience.

Here are the geeky details of this flight from Manila to Sydney on Qantas QF 20:

Airline: Qantas
Flight Date: 24 September 2024
Flight Number: QF 20
Route: Manila, Philippines (MNL) to Sydney, Australia (SYD)
Duration: 7 hours and 18 minutes
Seat Number: Seat 48A (window)
Aircraft: Airbus A330-303
Aircraft Registration: VH-QPD
Engines: 2 x General Electric CF6-80E1A3
Age: 20-years-old
Delivered: October 2004

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of my first time flying with Qantas on their QF 20 route from Manila to Sydney. From the generous luggage allowance to the friendly crew and the comfort of their Airbus A330, I have shared the highlights and areas for improvement during my flight experience.

Have you flown with Qantas before? How was your experience with the airline? Are you considering booking a ticket with them for your next trip to Australia or beyond? If you have any questions or would like to know more, feel free to post them in the comments section below, or send them via e-mail to contact@thewkndtravel.com. I would be happy to respond!

I hope you will check out my previous flight reports with Singapore Airlines, as well as other airlines like Emirates, EVA Air, Cathay Pacific, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I also hope you look forward to more flight reports in the future.

Before you go, please consider liking, following, and sharing my social media pages on Facebook and Instagram. This will help increase my reach and keep you up-to-date with the latest blog posts, itineraries, and flight reports on this website. Thank you, and I will see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

2024 in a Nutshell: Back to Where It All Started

It is now 2025. Happy New Year!

The last three months of 2024 were so busy that I got sick during the holidays. Our relatives from overseas also came home for the New Year. Apologies, I did not have the time to write and post my 2024 recap during the break. Well, it may be a little bit late, but here it is.

Despite being very busy with work, I continued to travel in 2024. I visited different cities, stayed in various hostels, flew with new airlines, and continued to travel on a budget. I did not post much about my trips last year, but I will give you a preview of where I went. After the “revenge travel” year of 2023, I basically returned to the places I first visited about a decade ago.

Kansai, Japan

I flew to Japan with my relatives in February 2024. I toured them around Osaka, Kyoto, and Nara for five full days.

We visited the usual sights like Osaka Castle, Dotonbori, Umeda Sky Building, Universal Studios Japan, Shinsaibashi, Nara Deer Park (in Nara), Arashiyama Bamboo Forest, Kinkaku-ji, and Fushimi Inari Taisha (in Kyoto). We also spent some time shopping around Shinsaibashi and Namba.

Related post: Hostel of the Day: THE STAY OSAKA SHINSAIBASHI – The Affordable Osaka Accommodation I Keep Coming Back To | My Favorite Osaka Hostel

Japan Sakura Trip

I, along with two friends, flew back to Japan a month later to experience the Sakura season for the first time. This was also my 10th trip to Japan in 9 years. Our journey began in the cold and snowy Takayama and Shirakawa-go, followed by a few workdays in Osaka, and some relaxing yet educational days in Hiroshima. The full bloom of the Sakura was delayed by one to two weeks due to extreme cold weather.

We caught the start of the full bloom during our few days in Kyoto and finally experienced it in its full glory during our final days in Nagoya. We traveled around Japan for 20 days, chasing the cherry blossoms, and we were thrilled to catch the best views during our last days.

Related posts: Flight Report: CEBU PACIFIC AIR 5J 5038 – Manila to Nagoya – Perfectly-Timed Low-Cost Flight to Central Japan | Flight Report: CEBU PACIFIC AIR 5J 5039 – Nagoya to Manila – Unexpected Inflight Treats on our Expensive Flight Back to Manila | Sakura 2024: HIDA TAKAYAMA & SHIRAKAWA-GO – Unexpected Snowy Mountain Scenery in Early Spring | Sakura 2024: OSAKA – Lazy but Relaxing Travel Days around Japan’s Amazing City

Cebu, Philippines

In April, my sister and I took our house “ate” of 10+ years on a free weekend vacation trip to Cebu. We enjoyed the beautiful views from the Sirao Flower Farm, the Temple of Leah, and the Taoist Temple. We also had the famous Cebu lechon for lunch, strolled around Magellan’s Cross and the Sto. Niño Basilica, and bought goodies from Tabo-an Market.

The following day, my sister took her to Cebu Ocean Park. I joined them afterward for dessert, arcades, and dinner. We flew back to Legazpi on our third day. Cebu was the first-ever domestic destination I visited as a solo traveler back in February 2012.

Kuala Lumpur, Malaysia

Last May, I flew to Kuala Lumpur with my colleagues for a weekend getaway. During our trip, I took them to some of the city’s most iconic landmarks, such as Bukit Bintang, the Petronas Towers, Chinatown, and Genting Highlands.

Kuala Lumpur, Malaysia, was the first city I visited outside the Philippines when I traveled there in April 2013. It holds a special place in my memories as my first international adventure.

Hong Kong SAR

I joined my aunt and her family in Hong Kong last July for her birthday trip. We spent a day at Hong Kong Disneyland, where we enjoyed as many rides as we could due to the shorter-than-usual queues (only 40 minutes max, compared to 125 minutes in December 2023).

We also visited The Peak, Lantau Island, Ngong Ping, and Citygate Outlets. Looking back, Hong Kong was the third destination I visited with my Philippine passport back in October 2013.

Ho Chi Minh City (Saigon), Vietnam

In August, my friend and I flew to Saigon to rediscover the city. We stayed and explored for five full days. We went on day tours to the Mekong Delta and Cu Chi Tunnels. We also walked around the city and checked out the War Remnants Museum, Ben Thanh Market, Bui Vien Walking Street, Saigon Opera House, the Coffee Apartment, and many more.

The last time I explored the city was back in May 2014, during my fourth international trip out of the Philippines.

Related post: HO CHI MINH CITY (SAIGON) Long Weekend: 5 Days & 5 Nights Around Vietnam’s Vibrant City for Less Than ₱22,500 All-In (Airfare, Food, Tours & Accommodation Included)

Sydney, Australia

I flew to Sydney, Australia, in September for business. After the work portion of the trip, my colleagues and I decided to extend our stay by two days and explore the city. We visited the usual sights, including the Sydney Opera House, Harbour Bridge, and The University of Sydney. We also made our usual stops at Coles and Chemist Warehouse for some shopping hauls.

Sydney holds a special place for me, as it was my first-ever trip outside of Asia back in August 2018.

Related post: Tuesday Tips for Filipinos / Philippine Passport Holders: 6 Steps On How To Apply For An Australian Tourist Visa

Jakarta, Indonesia

I flew to Jakarta for work last November. I visited our local office and attended a trade show. Unfortunately, I did not have the chance to go out and explore the city, as I was there for a full 48 hours and focused solely on work.

It was during this trip that I had the opportunity to fly with our flag carrier, Philippine Airlines, internationally for the first time. I will post about this flight in the coming weeks.

Seoul, South Korea

I flew to Seoul, South Korea, the same day I returned from my Jakarta work trip. I stayed and re-explored the city for a little over a week with my high school friends.

We visited the usual spots like Hongdae, Myeongdong, Nami Island, N Seoul Tower, Bukchon Hanok Village, Insadong, and Hangang Park. We also checked out areas we had not visited during our previous trips—Seonsu-dong, Seoul Forest Park, Starfield Suwon, COEX Starfield, and Dong-myo Flea Market.

South Korea issued my first-ever tourist visa back in 2014. I visited the country twice—once in November 2014 and again in November 2015—but had not been back since. It was great to see Seoul again after 9 years.

Related post: Tuesday Tips for Filipinos / Philippine Passport Holders: Do-It-Yourself SOUTH KOREAN TOURIST VISA Application [40-Minute Visa Center Application Submission]

Looking back on these trips, it is amazing to see how much travel has shaped my experiences and memories over the years. From rediscovering familiar places like Hong Kong and Kuala Lumpur to exploring new districts in Seoul and Saigon, each journey has brought something special.

Whether it was business or leisure, solo adventures or trips with friends and family, I am grateful for the opportunity to see the world and create unforgettable memories. I look forward to more discoveries, new and renewed friendships, and the joy of exploring even more of the world this year.

Wishing everyone a travel-filled 2025! May all your dream trips come true.

 

Flight Report: VIRGIN AUSTRALIA VA 943 – Sydney to Brisbane – Quick Interstate Hop to Australia’s River City [August 2023]

In August 2023, I flew to Australia with my parents for a week-long vacation and family visit. I toured them around Sydney for the first three days, and I brought them to my aunt (my dad’s sister) in Brisbane for the remainder of the trip.

I have been to both Sydney and Brisbane in 2018, so I will no longer write about our itineraries. I hope you can check out my posts about these previous trips here: Exploring SYDNEY By Foot Part 1 – Heritage Sites Within The City, Exploring SYDNEY By Foot Part 2 – City Icons, Alleys & Harbours, BONDI BEACH & COOGEE BEACH – A Short Trip To Two of Sydney’s Suburban Beaches, and BRISBANE Weekend.

I flew to Sydney from Manila with Singapore Airlines on board flight SQ 921 from Manila to Singapore and flight SQ 231 from Singapore to Sydney. I wrote about these two flights in my previous flight reports. I hope you can also check them out. After three days in Sydney, I, together with my parents, flew with Virgin Australia on their domestic service from Sydney to Brisbane on flight VA 943. I will share with you details about this quick interstate hop on this newest flight report feature.

Virgin Australia

Virgin Australia is an Australian-based airline founded by British businessman Richard Branson (founder of Virgin Group) and Australian businessman Brett Godfrey. Previously known as Virgin Blue, the airline commenced operations the following year as a low-cost carrier. The airline started growing its route network and market share after the collapse of Ansett Australia in 2001. It eventually became the country’s second-largest airline after the national carrier, Qantas. The airline went through a massive transformation in 2011, offered business class products, and changed its name to Virgin Australia.

In April 2020, Virgin Australia went into voluntary administration due to the financial impacts of the COVID-19 pandemic. A few months later, American private investment company Bain Capital agreed to take over the airline management and bring the airline back to the skies.

As of writing, Virgin Australia flies to over 30 domestic and international destinations using over 80 Boeing-only aircraft. It operates its Boeing 737 aircraft from its main hubs in Sydney, Melbourne, and Brisbane and its secondary hubs in Adelaide and Perth. The airline is not part of an airline alliance, but it has codeshare and interline agreements with many of the world’s carriers. It also has its own frequent flyer program called Velocity Frequent Flyer.

Virgin Australia is a semi-full-service carrier, like Air France. The airline provides inflight refreshments on their short domestic routes. It also offers a complimentary check-in baggage allowance, but it will depend on the purchased fare bundle: Lite, Choice, Flex, and Business. It also offers basic (lite) fares, which only include a 7-kilogram carry-on baggage allowance. Any additional services outside the fare bundles are available for purchase during initial booking or up to hours before the scheduled flight. The airline offers inflight entertainment via the passengers’ personal devices.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

I booked this ticket a little over 3 months before the intended flight date and paid 109 AUD per person ~ roughly ₱4,000 including foreign conversion service fees. I got the Choice fare option, which includes 7 kilograms of carry-on baggage, 23 kilograms of checked luggage, a complimentary standard seat, and the usual domestic onboard service.

Domestic airfares in Australia are, by nature, expensive. These fares only get cheap when flying basic (no add-ons), booked way in advance, or when offered during seasonal promotions. I flew with Virgin Australia on the same route back in 2019 and paid a higher fare for a basic fare bundle for a Saturday morning flight. I guess that is how domestic fares are in Australia.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Flying domestically in Australia only requires the usual identification document. As a tourist, I presented my passport and printed boarding pass at the bag-drop counter.

In case you missed it, I wrote about the steps on how to get an Australian tourist visa. I hope you can check out this quick guide.

Before The Flight

Virgin Australia sent five emails before this flight happened. 7 days before the flight, I got an email offering me to bid for a business class seat. Two days later, I got another email offering to upgrade my standard seat to an EconomyX seat for more legroom and priority boarding. I also got a reminder to purchase additional baggage allowances in case I need to.

3 days before the flight, I got the same upgrade bid offer email I got a week before the flight. 2 days before the flight, I got 2 emails from the airline: the first email reminding me about my flight, the ticket inclusions, airport procedures, and flight check-in reminder, and the second email solely explaining the online check-in to airport procedures. The contents of these two emails are pretty much the same, only with different email layouts and sending schedules.

Kudos to Virgin Australia for offering these add-ons and for keeping their upcoming passengers aware of everything about the upcoming flight.

Aircraft & Flight Information

This Sydney-Brisbane Virgin Australia flight utilized a 5.8-year-old (at the time of the flight) Boeing 737-800 Next Generation aircraft. The next generation aircraft, delivered to the airline in November 2017, has 8 business class seats in a 2-2 configuration and 168 economy class seats in the standard 3-3 layout.

The flight took off from Runway 34R/T6 of Sydney Kingsford Smith Airport at 1:14 p.m., headed north, and landed at Brisbane Airport 5 minutes ahead of schedule at 2:25 p.m. This domestic flight only took 1 hour and 11 minutes.

Ground & Airport Experience

Virgin Australia’s domestic flights depart from Sydney Kingsford Smith Airport Terminal 2.

CHECK-IN

Upon arrival at Sydney Airport Terminal 3, I went to the Virgin Australia check-in counters on the left side of the terminal building. I checked in for the flight using the self-service check-in kiosks and printed my boarding pass and luggage tag. After this, I went to the bag-drop counter and surrendered my check-in luggage.

This efficient check-in process only took me 10 minutes to finish. The ground staff at the bag drop counter was nice and friendly.

PRE-DEPARTURE

After check-in and bag drop, I went through a security check and went to our assigned gate, Gate 38. I left my dad in the pre-departure area and went to the food court with my mom to get food for lunch. I, together with my mom, walked back to Gate 38, had our lunch there, and waited for boarding to start.

BOARDING

Boarding commenced at 12:33 p.m. The ground staff asked business class and priority passengers to board the aircraft first. Then, they asked the economy class passengers to board next. The crew asked passengers assigned to rows 1 to 14 to board using the jet bridge. They advised passengers with seat numbers 15 to 30 to board using the stairs at the back of the aircraft.

The boarding process only took 15 minutes. The airline crew closed the aircraft doors at 12:48 p.m. The aircraft was pushed back 11 minutes later, at 12:59 p.m. and taxied to the runway for take-off.

Inflight Hard & Soft Product

SEAT FEATURES

This Sydney-Brisbane flight was operated by a Boeing 737-800 next-generation aircraft. This aircraft featured 8 recliner business class seats on a 2-2 layout and 168 regular economy class seats on a 3-3 configuration.

According to our friends at SeatGuru, each business class recliner seat has a seat pitch of 37 inches and a seat width of 19.5 inches. These seats have thicker and softer padding and adjustable head rests. They also feature portable entertainment systems, individual reading lights, overhead air vents, and power sockets.

On the other hand, each economy class seat has a seat pitch of 30 inches and a seat width of 17 inches. The seat also features leather seatback padding with adjustable headrests, a normal tray table, a seat pocket with a safety card and inflight connectivity card, an individual air vent, and a personal reading light. The economy class seat does not feature a personal entertainment screen.

I got window seat 17F for this short hop to Brisbane. I found the seat to be nice and comfortable for this 1.5-hour flight.

INFLIGHT SNACK SERVICE

Virgin Australia offered complimentary drink service on this flight to Brisbane. The cabin crew offered water, coffee, and tea to all passengers. They advised that snacks and other drink options are available for purchase and directed all passengers to check the inflight menu for these options.

Back in 2018, I remember Virgin Australia offering a complimentary granola snack and a drink of choice (coffee, tea, water, juice, or soda) on the same Sydney to Brisbane route. It was sad to see that they no longer offered the free snack on this short domestic flight.

INFLIGHT ENTERTAINMENT

The airline offered inflight entertainment options to all passengers via the passengers’ personal screens. They made ‘Virgin Australia Entertainment’ available for free via the passengers’ personal devices. The entertainment options include movies, series, and a moving inflight map. All the passengers need to do to access this system is connect to the onboard Wi-Fi connection.

INFLIGHT CONNECTIVITY

Virgin Australia offered a paid Wi-Fi service on this flight to Brisbane. They have two available flight Wi-Fi passes: a 30-minute pass for 9.75 AUD and a flight pass (for the entire flight duration) for 14.95 AUD.

I did not connect to the paid Wi-Fi service since it was only a short domestic flight. Also, I believe the rates seem to be on the high-end price tier compared to internet passes offered by other carriers.

LAVATORY

I did not visit the plane’s lavatory on this 1.5-hour flight from Sydney to Brisbane. I did not want to disturb my parents, who slept throughout the flight.

Cabin Crew Service

The cabin crew service on this flight was just alright. The crew did their job, assisted the passengers, and served snacks and drinks. Nothing more, nothing less.

Disembarkation & Luggage Claim

Disembarkation was quick, orderly, and efficient. The plane reached the assigned gate 10 minutes after landing. Business class passengers got off the plane first. Economy passengers deplaned row by row.

Luggage claim was also quick. We got our checked bags within 10 minutes from the time we got off the plane. Brisbane Airport’s domestic arrivals area is small and easy to navigate around.

Flight Experience

It was a usual flight with Virgin Australia. It was my second time flying the airline, but it was my first after it survived going under during the pandemic. I have noticed some changes in the service, but I think they are understandable given what happened a few years ago.

Some parts of the flying experience stood out to me. First, the airline’s check-in and bag drop processes were quick and efficient. It even included fast-track security. Second, Virgin Australia’s boarding process is fast and unique, given that the airline uses jet bridges. They board passengers from both the jet bridge and the rear door through the stairs.

Third, the airline notifies their passengers through the mobile application once their check-in luggage is loaded onto the aircraft. Fourth, the inflight entertainment option on personal devices is always a bonus in the age of low-cost flying. Lastly, the airline still provides complimentary on-board drinks (coffee, tea, or water) on short domestic flights like this to Brisbane.

This flight was not all good; it also had its misses. First, I noticed the reduction on inflight snack service. The airline removed the complimentary snack (granola bar) and other drink options such as soda and fruit juices which they served back in 2018.

Second, the inflight Wi-fi prices are expensive. Other airlines, like Emirates, offer Wi-Fi access at cheaper prices, while Singapore Airlines offers it for free to all Krisflyer members. Lastly, the airline sent a lot of pre-flight reminders and offers. I received five promotional emails within 7 days. I believe that is too much. These promotional offers and emails are fine if they are not sent this often.

Nevertheless, I still had a nice flight with Virgin Australia. I will still consider them for my future flights within Australia, especially when their competitor offers more expensive flights.

Here are some details of this flight:

Airline: Virgin Australia
Flight Date: 30 August 2023
Flight Number: VA 943
Route: Sydney, Australia (SYD) to Brisbane, Australia (SYD)
Duration: 1 hour & 11 minutes
Seat Number: 17F
Aircraft: Boeing 737-800 Next Generation
Aircraft Registration: VH-YWD
Engines: 2 x CFM International Engines
Age: 5.8-years-old
Delivered: November 2017

Have you flown Virgin Australia recently? How was your experience? Will you fly them again soon or by any chance have questions about anything mentioned above? Feel free to share your ground and flight experiences or post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s flight report. I hope you can check out my previous flight reports with Singapore Airlines, Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SINGAPORE AIRLINES SQ 231 – Singapore to Sydney – Exceptional Overnight Airbus A380 Superjumbo Flight to Land Down Under [August 2023]

In August 2023, I flew to Australia with my parents for a week-long vacation and family visit. I toured them around Sydney for three days and then took them to my aunt in Brisbane for the remainder of the trip.

I have been to both Sydney and Brisbane in 2018, and I have written about my previous trips to these cities. I hope you can check out the following: Exploring SYDNEY By Foot Part 1 – Heritage Sites Within The City, Exploring SYDNEY By Foot Part 2 – City Icons, Alleys & Harbours, BONDI BEACH & COOGEE BEACH – A Short Trip To Two of Sydney’s Suburban Beaches, and BRISBANE Weekend.

My parents and I flew with Singapore Airlines on our flights to and from Australia. We flew from Manila to Sydney via Singapore and back to Manila from Brisbane via Singapore. Previously, I shared with you details about our almost-perfect first flight to Singapore on flight SQ 921 – check out the flight report here. Today, I will share with you details about our exceptional SQ 231 flight from Singapore to Sydney onboard Singapore Airlines’ Airbus A380 superjumbo.

Singapore Airlines

Singapore Airlines is Singapore’s national carrier. This award-winning world-class airline is based at one of the world’s best airports, Singapore Changi Airport. The airline started as Malayan Airways in 1947; it then rebranded, and commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers and the number of international passengers carried worldwide.

The airline currently flies to over 70 destinations in more than 30 countries across five continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.

Singapore Airline flies a modern aircraft fleet consisting of the Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max, and Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator, with 63 currently in service and two more on order. 7 of the 65 Airbus A350’s in service have the ultra-long range (ULR) premium (only business and premium economy class) configuration. These ULRs are mostly used on North American routes.

Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities and services you can think of. All SQ tickets include free check-in baggage, meals, and in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance, one of the world’s biggest airline alliance networks.

Singapore Airlines is not a new airline on this website. In fact, it is the second-most-reviewed airline after Cebu Pacific Air.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

As mentioned in my previous SQ 921 Manila to Singapore flight report, this four-sector ticket from Manila to Sydney and Brisbane to Manila only costs $497 (US dollars) per person. This return ticket was booked five months before the intended flight schedule. It includes a 25-kilogram check-in baggage allowance, a 7-kilogram carry-on allowance, inflight meals and snacks, personal entertainment screens on all flights, and a 5-star flight experience with a well-trained cabin crew.

I booked our ticket directly with the airline using my credit card and paid $1,491 (US dollars) for three people. I got charged ₱83,537.75 for all three tickets, including foreign transaction service fees. This translates to only ₱27,845.92 per person. Considering when the ticket was booked against the intended flight schedule, this ticket was definitely a steal. It already has everything a passenger needs on a long-haul flight, from food to amenities to entertainment. The other airline competitors offered way more expensive ticket prices at the time of booking for our planned August schedule.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Regular Philippine passport holders going to Australia for holidays need to obtain a tourist visa prior to the scheduled flight. I applied for my visa back in January last year, and I was approved for a multiple-entry visa valid for one year. I helped my parents obtain their visas, and I was pleased to see they were granted the same validity as mine.

In case you missed it, I wrote about the steps on how to get an Australian tourist visa. I hope you can check out this quick guide.

Before The Flight

Unlike my previous Singapore Airlines flights, I did not receive an upgrade offer for the Manila to Singapore and Singapore to Sydney sectors. I only got a mobile check-in reminder on the airline’s mobile application exactly 48 hours before the Manila to Singapore SQ 921 flight.

Upon getting the check-in reminder, I immediately chose our seat for both Manila to Singapore and this Singapore to Sydney sector and checked-in for both flights. The airline offers complimentary seat selection during mobile or web check-in.

Aircraft & Flight Information

This Singapore-Sydney SQ flight was operated by an 11.9-year-old (at the time of flight) Airbus A380-841 aircraft. This superjumbo, delivered to the airline in April 2012, features all four airline classes with 6 enclosed first class suites, 78 lie-flat business class seats, 44 premium economy class seats, and 343 regular economy class seats.

SQ 231 took off from Singapore Changi Airport at 1:18 a.m. and landed at Sydney Kingsford Smith Airport (or Sydney International Airport) at 10:21 a.m. local time. The 6,546-kilometer journey took 7 hours and 3 minutes, shorter than the 7 hours and 40 minutes declared flight time.

Ground & Airport Experience

This Singapore-Sydney flight on SQ 231 is a continuation of my Manila-Singapore SQ 921 flight. I checked-in on this flight back in Manila and only stayed airside at Singapore Changi Airport. I did not clear immigration and customs in Singapore.

SINGAPORE CHANGI AIRPORT TRANSIT EXPERIENCE

Transit at Singapore Changi Airport is back to how it used to be before the pandemic. Passengers can transit through the airport, provided both flights (to and from Singapore) are under the same ticket or itinerary. The passenger’s bags should have been tagged from the airport of origin to the final country or airport of destination.

I already checked in for this Singapore-Sydney flight in Manila. Upon arrival at Changi Airport Terminal 3, Gate A5, I got off the plane and leisurely walked to our assigned gate, Gate B2, on the same terminal. The transit experience was quick and hassle-free.

PRE-DEPARTURE

Singapore Changi Airport is one of the few airports in the world where final security checks are conducted before entering the flight’s assigned boarding gates. Depending on size of the flight, the boarding gates open 1 to 2 hours before the scheduled time of departure.

At 11:10 p.m., I was told by the ground staff that Gate B2 is now open for passengers flying to Sydney. I submitted myself for a final security check. Afterwards, I secured a comfortable seat in the spacious Gate B2 pre-departure area while I waited for the flight boarding announcement.

BOARDING

The ground staff announced boarding commencement at 12:03 a.m. They first called passengers traveling with infants and those needing special assistance. The ground staff then announced boarding for first class passengers, then for business class passengers and PPS Club members. They called in Star Alliance Gold and Krisflyer Elite members, then followed by premium economy class passengers.

The local staff called the economy class passengers last. They asked these passengers to board according to their assigned groups. The whole boarding process only took 37 minutes.

The airline crew closed the aircraft doors at exactly 12:40 a.m. The aircraft pushed back 13 minutes later, at 12:53 a.m. and taxied to the runway for take-off.

Inflight Hard & Soft Product

SEAT FEATURES

This Singapore-Sydney flight by Singapore Airlines was operated by an Airbus A380-841 superjumbo aircraft. The plane has the newer 4-class configuration with 6 enclosed first class suites, 78 lie-flat business class seats, 44 angle-flat premium economy class seats, and 343 regular economy class seats.

Each enclosed first class suite features a reclinable leather seat, a single bed (which can be turned into a double bed with the adjacent suite), a 32-inch high-definition monitor, Bang and Olufsen noise-canceling headphones, premium dining, and a whole lot more. According to SeatGuru, the reclinable first class seat has a seat pitch of 81 inches and a seat width of 35 inches. It is an ultra-premium, multi-awarded luxury suite; it is one of the best in the market.

The business lie-flat seats have a seat pitch of 55 inches and a seat width of 30 inches. The business class seats are arranged in a 1-2-1 configuration, with each seat having direct aisle access. All business class seats in the A380 are equipped with 18 inches of personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces, an amenity kit, and a large tray table. Both the first class and business class cabins are on the upper deck of this Airbus A380.

The premium economy class seats feature a seat pitch of 38 inches and a seat width of 19.5 inches. These seats are arranged in a 2-4-2 configuration in the forward lower deck cabin of the Airbus A380. Each seat features a generous angle-flat recline, a 13.3-inch entertainment screen, a personal reading light, 2 USB ports, a universal power outlet, and an adjustable headrest. All seats also come with a pillow, a blanket, and a noise-canceling headphone.

Economy class seats in the Airbus A380 have a seat pitch of 32 inches and a seat width of 19 inches. The seats are arranged in a 3-4-3 configuration. Each seat comes with a spacious leg room, an adjustable headrest, and a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a foldable tray table with mirror, a coat hook, small storage space below the screen, a foldable cup holder, a USB charging outlet, a comfortable pillow, a blanket, and two universal power outlets in between seats. Other amenities such as eye mask and disinfectant wipes are available upon request. These economy seats are identical to those on some of the airlines’ Airbus A350 and Boeing 787 aircraft.

I got window seat 72K in the rear economy cabin for this 7-hour flight down to Sydney. I loved how everything was spacious in the Airbus A380. The only thing I did not like was the entertainment box found under seats A and K. I had a hard time stretching my legs because of this entertainment box.

INFLIGHT MEALS

Singapore Airlines served midnight refreshments and breakfast on this Singapore-Sydney flight. The snack, meal, and drink options can be found in the airline’s inflight portal, Krisworld. The airline got rid of physical menus during the pandemic.

30 minutes after take-off, the cabin crew started serving the midnight refreshments. The crew gave out the only snack option, a margherita pizza bar, and a drink of choice (coffee, tea, juice, water, etc.) to passengers who were keen on a snack. I got one and paired it with a glass of orange juice. I found the pizza bar too hot and the pizza crust too hard; I was not able to finish the snack.

2 hours and 30 minutes before landing, the crew started the breakfast service. They offered the popular SQ dish, nasi lemak, and an omelette with sausage for breakfast main courses. This came with a bowl of fruits, a small yogurt snack, a bread roll with butter, a bottle of water, and a drink of choice – coffee, tea, wine, beer, soft drinks, water, or juice. After giving out meals to all passengers, the crew went around to offer a second round of drinks and gave out coffee, tea, and water to those who wanted.

I got the signature Nasi Lemak dish with a glass of orange juice. Now, I understand why this nasi lemak main course is popular. I found the dish to be tasty and flavorful. The meal portions were alright; I did not get hungry until at least after Sydney lunchtime. I like that the airline still uses metal cutlery and reusable food containers for their medium to long-haul flights. I admire the environment-friendly initiative. I just hope they find a more environment-friendly alternative for the disposable drinking cups.

Overall, it was a pleasant meal experience. I will choose the Nasi Lemak option again when it is available.

INFLIGHT ENTERTAINMENT

Singapore Airlines’ entertainment system, Krisworld, offers thousands of options for passengers to choose from. It has hundreds of movies, television series, and music albums from different parts of the world. It also has games and local Singaporean media for passengers to enjoy. It also features an inflight map, which shows the plane’s current position, its flight path, and other flight-related details. All these entertainment options can be accessed via the touch-screen personal monitors found in front of every seat.

The personal entertainment system on seat 72K was quick and easy to navigate. Krisworld gives frequent flyers the option to personalize their experience. The system asks for the passenger’s KrisFlyer membership number and then shows the passenger’s favorites or the last song, movie, or television show he or she watched or left unfinished. I hope the airline also installs cameras on their aircraft, which passengers can view during the flight.

INFLIGHT CONNECTIVITY

In July 2023, Singapore Airlines started offering complimentary, unlimited onboard Wi-Fi access on all its flights except those operated by Boeing 737-800s. Passengers are required to log in using their Krisflyer accounts to use the onboard Wi-Fi service. Those not registered with Krisflyer can register during the flight to access the said service.

The complimentary Wi-Fi service worked on this Airbus A380 flight from Singapore to Sydney. The connection was decent; it allowed me to browse the internet and connect with friends and families while on the flight. Kudos to Singapore Airlines for giving this service complimentary to all Krisflyer members.

LAVATORY

The lavatory on the Airbus A380 is spacious compared to those in the Airbus A350 and Boeing 787. It contained the same amenities available on our Manila-Singapore SQ 921 flight. It was maintained well and kept clean during this 7-hour flight to Sydney.

Cabin Crew Service

I only had minimal interactions with the crew, given that I feel asleep for a few hours on the flight. I even forgot to ask for a glass of Singapore Sling because I was so tired and sleepy. Well, the crew did its job. They welcomed us to the flight, served both pizza snacks and breakfast meals, and wished us a lovely stay in Sydney during disembarkation. During the flight, they also went around and offered drinks to those who wanted.

Disembarkation & Luggage Claim

Upon arrival in Sydney, all personal entertainment screens flashed a note from the airline saying, “We hope you had a pleasant journey.” It also showed a reminder to the passengers to take their personal belongings with them when leaving the aircraft. The mobile application also had a notification saying that our luggage could be claimed at Belt 5.

Disembarkation took some time due to passenger volume. We were one of the last ones to leave, and we got out of the plane 20 minutes after the airline parked at the assigned gate. We passed by immigration and claimed our luggage at Belt 5.

Flight Experience

It was an exceptional flight with Singapore Airlines on SQ 231 from Singapore to Sydney. It may not be a perfect one, but it surely had its hits and misses. Let us start with the hits.

First, the US$497 return ticket from Manila to Sydney via Singapore and Brisbane to Manila via Singapore is cheap. The ticket included carry-on and check-in baggage, inflight amenities, and superb service on modern aircraft. Second, the transit experience at Singapore Changi Airport was easy, smooth, and quick. The airport facilities were exceptional; I had nothing more to ask for.

Third, this flight was operated by an Airbus A380-841. Like my Dubai to Paris CDG Emirates flight, flying the A380 superjumbo is always a delightful experience. There is so much space inside the economy class cabin. Fourth, the seats on the Singapore Airlines A380 were spacious and comfortable. I do not mind flying the A380 for 12 to 15 hours.

Fifth, I admire Singapore Airlines’ product consistency across their fleet. The seats are almost identical across various aircraft types, the entertainment system is the same for the whole fleet, and the flying experience is exceptional regardless of the aircraft used. Lastly, the complimentary Wi-Fi service on this flight worked well. It was the total opposite of how the service did not work on my Manila to Singapore SQ 921 flight.

This flight was not all good. It also had its misses. First, the breakfast catering was superb, but the midnight refreshments after takeoff were underwhelming. We only had one option: the pizza bar, which was too hard to eat. Emirates, who even have shorter flight times between Dubai and Europe (EK 073 DXB-CDG and EK 256 BCN-DXB as examples), provide two tasty pastries for refreshments.

Second, the entertainment box found under the K seats hinders the spacious A380 legroom. I found it difficult to stretch my legs because of the entertainment box. It was a minor inconvenience, but it still affected the flying experience. I hope modern entertainment systems do not need these boxes anymore.

Lastly, Singapore Airlines can learn from its competitors flying the same aircraft type by installing cameras for passengers to enjoy. These cameras are good add-ons to the entertainment system.

Nevertheless, it was still a memorable flight with Singapore Airlines on this Singapore-Sydney route. It has been a pleasure flying the superjumbo. I cannot wait to fly the airline and the superjumbo again in the future. I do not have anything booked yet, but I have plans.

Allow me to share with you some of the geeky details of this flight:

Airline: Singapore Airlines
Flight Date: 27 August 2023
Flight Number: SQ231
Route: Singapore (SIN) to Sydney, Australia (SYD)
Duration: 7 hours and 3 minutes
Seat Number: 72K
Aircraft: Airbus A380-841
Aircraft Registration: 9V-SKQ
Engines: 4 x Rolls-Royce Trent 970
Age: 11.9-years-old
Delivered: April 2012

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Singapore Airlines on their Airbus A380 aircraft to Sydney.

Have you flown with Singapore Airlines or on the Airbus A380? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

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PS. Photos were taken using my OnePlus 9 Pro.