Cebgo

Flying 101: CEB SUPER PASS Review – Is It Worth It?

Last year, the country’s biggest low-cost carrier, Cebu Pacific Air, started offering a limited product called CEB Super Pass. This is a single-use pre-purchased voucher that allows the passenger to redeem domestic flights from 30 days up to 7 days before the intended dates. The pass offers passengers an added level of flexibility without actually planning their trips ahead of time.

Cebu Pacific Air offered their CEB Super Pass promotion thrice in the past – May 2021, September 2021 & March 2022. I availed 6 vouchers during the 2^nd offering & got another 10 in their latest offering last March 2022. Allow me to share with you today my experience in availing & redeeming these vouchers. I will also discuss the advantages & disadvantages of these CEB Super Pass vouchers; as well as share my thoughts if it is something that is worth purchasing in the next CEB Super Pass offering.

Disclaimer: This CEB Super Pass review is not paid for or sponsored by Cebu Pacific Air. This is an independent review by the writer.

How much is the CEB Super Pass?

Each CEB Super Pass voucher has a base fare of ₱99. When purchasing one, an administrative fee of ₱250 & value-added tax of ₱41.88 will be added to the base fare. This one-way voucher costs ₱390.88. Please take note that the airline might charge additional fees, such as fuel surcharge, airport taxes & other fees, when redeeming the voucher. These additional taxes & fees will vary & depend on the passenger’s chosen destination.

Buying & Redeeming CEB Super Pass

Cebu Pacific Air rarely offers this CEB Super Pass promotion. Their previous offers happened last May 2021, September 2021 & March 2022. They have not announced when the next super pass promotion will be, but I hope they offer it again in the next few months.

Purchasing & redeeming these CEB Super Pass vouchers is done via the Cebu Pacific Air website. You may head to their airline’s website & look for the CEB Super Pass section or you may directly visit that page using this link https://bit.ly/CEBSuperPass.

Advantages of CEB Super Pass

Buying these CEB Super Pass vouchers comes with these advantages:

Flexibility – Passengers who bought passes need not worry about or plan their trips ahead of time. Redemption of these vouchers starts 30 days up to 7 days before the intended travel date. I’ve used some of my vouchers for last minute trips like these: Legazpi to Manila flight booked 10 days before the flight last November 2021, Manila to Legazpi flight booked 9 days before the intended flight last November 2021 & recently, Manila to Legazpi flight booked exactly 7 days the flight last May 2022.

I only added ₱844 pesos (taxes & fees with 20-kgs baggage allowance) on this Manila-Legazpi Cebu Pacific Air flight last May 2022. I booked this a week before my flight using my CEB Super Pass

Long Redemption & Travel Periods – CEB Super Pass vouchers can be redeemed & used for flights for a little over a year from the last day of the promotion. This gives the passengers more time to redeem & use their purchased vouchers. For example, the March 2022 CEB Super Pass vouchers can be redeemed until April 23, 2023 for trips up to April 30, 2023.

Wide Domestic Redemption Network – All CEB Super Pass vouchers can be used on any flight within Cebu Pacific Air’s wide domestic network. This network includes all flights to & from the main hubs (Manila, Cebu, Clark & Davao) to smaller airports like Siargao & Coron. The vouchers can also be used on regional routes like Cebu-Siargao & Legazpi-Cebu.

Worry-Free Airfare Cost – Airfares tend to be more expensive when it’s close to the intended flight date. These expensive fares can be avoided with the CEB Super Pass. The voucher already includes a flat base fare of ₱99. When redeeming flights, you only need to pay for the additional taxes & fees plus flight add-ons. For example, my flight from Legazpi to Manila cost above ₱3,000 one-way on the website. With the CEB Super Pass, I only added ₱288.88. The one-way flight only cost me ₱679.76 versus the ₱3,000+ shown on the website. Great deal, eh?

I only paid ₱288.88 on top of the previously bought CEB Super Pass for this LGP-MNL Cebgo flight

Available for Purchase for Family & Friends – Yes, you read that right! You can purchase the CEB Super Pass for your family & friends. During purchase, you can name the CEB Super Pass to your family members or friends. He/she can then use it to any domestic flight of choice subject to seat availability.

Disadvantages of CEB Super Pass

The CEB Super Pass is not all about the good points. It also has its disadvantages & limitations. These include the following:

Purchase is Limited During Offer Period – You can only purchase the CEB Super Pass during the airline’s offer period. It is not available for purchase all year round; only on limited timeframes. This also means that the airline already has your money; you can no longer refund, transfer & reroute once purchased & redeemed.

Redemption Limited to Domestic Routes – At the time of writing, the super pass can only be used to Cebu Pacific Air & Cebgo’s domestic network. It cannot be used on the airline’s international routes.

Seat Allocation Limitations – Seats that can be redeemed using the CEB Super Pass are subject to availability. This means that some high-demand flights & routes may not have the CEB Super Pass option upon booking. Also, you can’t use the CEB Super Pass on flights departing & arriving during peak travel periods like long weekends & national holidays.

Future Fares / Offers Can Be Cheaper – Cebu Pacific Air is known for their ₱1 & ₱88 base fare offers. Ticket offers like these can result in a cheaper return ticket than the CEB Super Pass. Last March, the Manila to Davao flight had an ₱88 base fare at the time of booking. I opted not to use my CEB Super Pass for this & went for the ₱88 flight available at the time of booking.

VERDICT – Is It Worth It?

Now that you know more about CEB Super Pass, it’s time for you to have a verdict. Personally, I think this offer by Cebu Pacific is worth it. If you are to ask me the same question when this was first offered in May 2021, I will have a different answer. But after taking my chances on the vouchers last September 2021 & actually using these vouchers for different domestic flights in the last few months, I can definitely speak for the great deal. IT’S WORTH IT!

I believe the biggest perk that this pass gives the passenger is the amount of flexibility he/she has with the pass. Redemption starts 30 days up to 7 days before the intended flight date. This gives the passenger the time to plan everything out. It also gives the passenger the final flight times / schedules at the time of booking. Remember that these details tend to change more often.

The pass also gives the passenger a relief from the high airfare costs because the base fare has already been secured at only ₱99. It may have limitations like seat availability & unavailability during peak travel periods, but it still offers a great value with a high level of flexibility.

Reminder: The CEB Super Pass may not cater to some travelers. Always make sure to study the product & it’s applicability to you & do some due diligence before actually purchasing one.

Do you have any questions about CEB Super Pass or anything related to it? Feel free to post these questions in the comments section below. Have you purchased one in the past & have redeemed it? How was your experience? Please share them in the comments section below so our readers can know about your own experience with the product.

When you get the chance, I hope you can check out the Flight Reports section on this website. I share my flights & experiences with different airlines I’ve flown in the past. I’ve covered airlines like EVA Air, Indonesia Air Asia, Singapore Airlines & Cebu Pacific Air.

Can I ask for a favor before you go? Can you check out my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

Flight Report: CEBU PACIFIC AIR 5J 325 – Manila to Legazpi – Last-Minute Cheap Jet Flight Back to Bicolandia [May 2022]

Yes, you read the title right! Jet flights are back in Bicol. Just last month, May 2022, Cebu Pacific Air & Philippine Airlines restarted their Airbus A320 services to & from Legazpi at the newly-opened Bicol International Airport.

Since this new airport opened in October 2021, Cebu Pacific Air utilized their ATR 72-600 turboprop aircraft on their daily flights to & from Legazpi, while Philippine Airlines flew their De Havilland Canada DHC-8-400 aircraft on the same route. I have had the pleasure of flying these propeller planes from both airlines in the last few months. Check out the following flight reports to know more: DG6194 Legazpi to Manila, DG6193 Legazpi to Manila, PR2922 Legazpi to Manila, PR2919 Manila to Legazpi & DG6192 Legazpi to Manila.

If you have been following me in the last few weeks, you know that I’ve been to Cebu with my friends for a quick 4 days & 3 nights around Cebu City & Bantayan Island. From Cebu, I flew to Manila to fulfill some work obligations. After a quick 1-day trip in Manila, I then flew back home to Legazpi – this time on Cebu Pacific Air’s Airbus A320 jet service on 5J 325. Join me in today’s flight report as I share with you my experience flying with a jet back to Bicolandia.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website; it is actually my most-reviewed airline here. Cebu Pacific Air is the country’s largest low-cost carrier. The airline is owned by Cebu Air Inc which is part of one of the country’s biggest conglomerates, JG Summit Holdings. The airline commenced its first flight in 1996 & has been flying for over 26 years. Together with its subsidiary, Cebgo (previously Tiger Air Philippines), the airline flies to over 60 destinations across the country, Asia Pacific & the Middle East. It operates close to 70 young & fuel-efficient jet & propeller aircraft. Cebu Pacific Air operates the narrow-body & wide-body aircraft while its subsidiary operates the propeller passenger & cargo aircraft.

The airline has a lifestyle & loyalty program called Go Rewards. It is also a founding member of Value Alliance, the world’s largest alliance of low-cost carriers. The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines , Philippine Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

I had initial plans of traveling by land with my parents back to Bicol after the short work trip in Manila. Last-minute changes in plans forced me to take this flight back to Legazpi. I’m super thankful for Cebu Pacific Air’s CEB Super Pass I got a one-way ticket a week before the scheduled flight for only ₱1,234.88. I paid ₱390.88 for the CEB Super Pass & added ₱844.00 for the flight taxes & 20-kilograms check-in baggage allowance. Not bad for a last-minute ticket, eh?

Travel Requirements

Albay is open to tourism & returning residents since late last year. Fully-vaccinated individuals only need to provide a valid ID & their vaccination card or vaccination certificate. Partially & unvaccinated passengers need to provide a negative antigen result taken 48 hours before the flight.

I have been fully-vaccinated since October last year, so I only had to show my vaccination card. Please take note that these requirements may change from time to time. For Cebu Pacific Air passengers, the airline has compiled on their website & is regularly updating the requirements for all their destinations. Feel free to check out the updated Covid-19 Information Page here.

Before The Flight

Even with more lax restrictions & border controls, Cebu Pacific Air still kept their passengers informed by sending e-mail reminders days before the scheduled flight. The e-mail contained contactless flight protocols, check-in & bag drop schedules & mask reminders.

Just like the reminders we got for our recent flight from Legazpi to Cebu, I noticed that the airline has removed the item about the Traze mobile application. I believe the authorities have stopped using this application for contact-tracing purposes. It would have been nicer if contact-tracing procedures were still being practiced in order to curb any possible surge in cases.

I still commend Cebu Pacific Air for keeping their passengers informed & prepared for what they may experience from check-in to the flight itself.

Flight Information

Cebu Pacific Air has brought their Airbus 320 aircraft back to Legazpi Airport just last May 2022. This 5J 325 flight was operated by a 6.5-year-old Airbus A320-200 Sharklet aircraft with registration RP-C4106. This 320 sharklet aircraft has an all-economy class configuration with 180 seats. The flight left Manila station at 9:20am, cruised to an altitude of 25,000 ft & then touched down at Bicol International Airport at 10:01am. This Manila to Legazpi flight only took 41 minutes; it departed on time & arrived at its destination a few minutes ahead of schedule.

Airport & Ground Experience

CHECK-IN

I arrived at Ninoy Aquino International Airport around 6:30am; I expected long queues from going into the terminal & to the check-in counters. I was so surprised to see a rather empty Cebu Pacific Air check-in counters. I noticed that the counters were sorted by destination for the first time in years. I also noticed that the document check section, which I mentioned on my November 2021 Cebgo Manila to Legazpi flight, was already removed.

I took me exactly 7 minutes to finish the whole check-in process. This included checking-in & printing my boarding pass & bag tags in the self-service check-in machines, queuing for bag drop & the bag drop process itself. The guy at the check-in counter was very friendly.

PRE-DEPARTURE

After check-in, I went through security & walked to our assigned gate – Gate 131. I was surprised to see a not-so-crowded boarding gate. There were a lot of available seats & there were no people seated on the floor. The gate started to get packed when it was near our boarding schedule.

At exactly 8:00am, I received a text message from Cebu Pacific Air confirming Gate 131 as my assigned boarding gate. Props to Cebu Pacific Air for keeping the passengers well-informed. It’s these small details that make the flights enjoyable & worth the price.

BOARDING

Boarding commenced at exactly 8:15am. Priority passengers, those traveling with kids, senior citizens & persons with disabilities boarded first. After a few minutes, the crew called the rest of the passengers for boarding. All passengers took the bus to the assigned aircraft.

Passengers board from both the front & rear cabin doors. Those seated from rows 1 to 15 boarded through the front door, while those seated from rows 16 to 31 boarded through the rear door. I was assigned seat 25F, so I boarded through the rear door. The boarding process took 45 minutes; the cabin crew closed the aircraft doors at 9:00am.

Inflight Product & Experience

SEAT

Cebu Pacific Air’s Airbus A320-200 aircraft has 180 passenger seats in an all-economy class cabin. It has a 3 x 3 configuration across 30 rows. Each row has 6 seats. All seats, except the exit row seats, have a seat width of 17 inches & a seat pitch of 29 inches. This 6.5-year-old aircraft had the old & thick seat design which can still be reclined.

I got a window seat (25F) for this quick flight to Legazpi. Each seat features an industry-standard leg room, a foldable tray table & a seat pocket with the aircraft safety card. Each passenger also has access to individual air vents & individual reading lights. The seats do not feature USB power outlets, unlike those from the Airbus A321neos I flew with to Davao & from Davao last March. I will choose the seat recline over the USB power outlet any time!

INFLIGHT SNACKS

Cebu Pacific Air does not offer complimentary snacks or meals on all of their flights. Instead, the airline offers buy on board light snacks & drinks during the flight. This paid snack service was only re-introduced recently when cases have gone down.

For this flight to Legazpi, the cabin crew offered light snacks & drinks to passengers shortly after take-off. Choices were limited to chips, light snacks & drinks. Rice / heavy meals & alcoholic beverages were not yet offered during this flight. Inflight menus are not yet available on this flight.

INFLIGHT ENTERTAINMENT

Cebu Pacific Air aircraft do not feature personal entertainment screens. Pre-pandemic, they had inflight magazines found in every seat pocket. These magazines were still not available on this flight.

The airline is known for conducting inflight games in exchange for airline-branded merchandise. For this flight, the crew asked for 3 items; the passengers who raised their hand first & showed the requested items first won Cebu Pacific Air-branded pouches. I got the 2^nd question correct & won an airline branded pouch. Thank you, Cebu Pacific Air!

LAVATORY

I didn’t have the chance to visit the rear lavatory during the flight. I was seated by the window; the couple beside me were mostly asleep during the flight.

Cabin Crew Service

I had close to no encounter with the cabin crew on this flight, but I noticed that they were attentive to the questions & requests of the guests during the snack service. They also greeted all passengers during boarding & disembarkation.

Disembarkation & Baggage Claim

We arrived at Bicol International Airport at 10:01am & disembarked from the aircraft minutes later. Passengers use both front & rear doors for disembarkation. Our check-in baggage took longer than usual because a Philippine Airlines flight arrived ahead of us. The bags from that PAL flight came out first & were followed by those from our flight. Bicol International Airport authorities have removed the arrival forms & Traze App QR code checks they had months before.

Final Thoughts

This Cebu Pacific Air Manila to Legazpi flight on 5J 325 l took last 19 May 2022 was an excellent flight. In fact, it’s probably one of the best ones I’ve had with the airline. Everything on this flight, from ticket price, to check-in, boarding to inflight experience, went right.

The price I paid for this one-way flight was definitely the highlight of the trip. Imagine, I only paid that cheap for a flight in 7 days. Take note, the ticket even included 20 kilograms of check-in baggage allowance. Thanks to my CEB Super Pass, I got this great deal.

I was surprised to see the check-in counters & pre-departure gates empty on a Thursday morning. I enjoyed the quick check-in & bag drop process, the efficient boarding process & the on-time departure & arrival of this flight. I also won a Cebu Pacific Air-branded pouch during the inflight games.

Flights like this make me more excited to fly again with Cebu Pacific Air in the future. I am looking forward to taking them again on my future domestic & international flights. Thank you, Cebu Pacific Air for such an enjoyable flight experience.

PS. I am also delighted to see bigger jet aircraft being used again for the Manila to Legazpi route!

For those who are interested, here are the technical details of this flight:

Airline: Cebu Pacific Air
Flight Date: 19 May 2022
Flight Number: 5J 325
Route: Manila (MNL) to Legazpi (LGP)
Duration: 41 minutes
Seat Number: 25F
Aircraft: Airbus A320-200
Aircraft Registration: RP-C4106
Engines: 2 x CFM International Jet Engines
Age: 6.5 years old
Delivered: January 2016

Thank you for joining me in today’s flight report. Do you have any questions about flying with Cebu Pacific Air or flying in to Legazpi? Feel free to post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

Stay tuned for upcoming flight reports & posts! In the meantime, you may check out my previous flight reports here. Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CEBGO DG 6192 – Legazpi to Manila – Delayed First DG Flight Out of BIA [March 2022]

Some of you know that I moved back to my hometown in Albay during the pandemic. This move has made me take Legazpi-Manila-Legazpi flights more than usual in the last few months. I’ve shared with you my flights with Cebgo last November 2021, from Legazpi to Manila & Manila to Legazpi & with Philippine Airlines in early March 2022 on the same route from Legazpi to Manila & Manila to Legazpi.

Just a few weeks ago, my friends & I decided to fly to Davao & visit another friend. There are no direct flights from Legazpi to Davao at the moment. This meant that I had to fly again to Manila before taking that flight to Davao. Join me for today’s flight report as I share with you my recent experience with Cebgo & see if anything has changed from the flight I took back in November.

Cebgo is not a new airline in this website. In fact, it is the most reviewed airline including its parent company Cebu Pacific Air. Formerly South East Asian Airlines (SEAir) & Tigerair Philippines, Cebgo joined Cebu Pacific Air in 2014. Since then, Cebgo has been flying to most of the country’s smaller airports, connecting these regional airports to the rest of Cebu Pacific Air’s wide domestic airport.

The airline flies an all-turboprop fleet accommodating up to 78 passengers per flight on a single-class configuration. If I’m not mistaken, it also operates 2 all-cargo turboprop aircrafts. It’s the only turboprop cargo plane in the Philippines.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

At the time of booking, a one-way Legazpi to Manila ticket on this flight cost over ₱3,000 – expensive! To save some cash & like my previous Legazpi-Manila & Manila-Legazpi Cebgo flights, I used the CEB Super Pass I bought back in September 2021.

I paid ₱390.88 for the CEB Super Pass & added ₱288.88 for the airport taxes & fees at the time of booking. This one-way ticket cost me only ₱679.76 – that’s over ₱2,000 less than the advertised price in the website. What a steal! I did not any add-ons since it was only a short weekend trip & the 7 kilogram carry allowance was enough. In case you want to know more of the airline’s add-ons, feel free to check them here.

Travel requirements

Metro Manila was placed under Alert Level 1 last March 2022. This meant that the region is open to anyone; no requirements are needed to enter the metro.

Travel requirements change once in a while. Cebu Pacific Air, Cebgo’s parent company, keeps their travel information section up-to-date. Feel free to check out the page here.

Before The Flight

Even with more lax restrictions in Metro Manila, Cebu Pacific Air still sent out e-mail & Viber reminders to all passengers a few days before the scheduled flight. The reminder included a note to check local government regulations, to download the Traze mobile application & to wear a face mask during the duration of the flight.

The airline also sent passengers pre-flight reminders to ensure a safe & contactless flight. This included protocols & reminders before the flight, at the airport & even during the flight. These e-mail reminders from airlines are appreciated given the endless changes in requirements & protocols. Kudos to Cebu Pacific Air & Cebgo!

Flight Information

Cebu Pacific Air has delayed the deployment of jet planes to Legazpi Airport & has continued to utilize Cebgo’s propeller planes. This Legazpi (LGP) to Manila (MNL) flight was operated by a 5.6-year-old ATR 72-600 aircraft with registration number RP-C7280. The plane has 78 economy seats in a 2-2 configuration. The plane left Bicol International Airport (BIA) at 10:55am, cruised at 16,000 ft above sea level & arrived Ninoy Aquino International Airport at 11:59am. The flight was delayed by an hour but only took 1 hour & 4 minutes in the air.

Airport & Ground Experience

DG 6912 was Cebgo’s first flight out of Bicol International Airport that day. Know more about the airport & ground experience below.

CHECK-IN

I arrived at the airport a few minutes past 8:00 in the morning. After finishing the initial security check, the airport staff scanned my Traze mobile application QR code & asked me to proceed to check-in. I was at the end of the queue at 8:08am & finished checking in at 8:28am. I noticed that many passengers had connections to other destinations like Cebu & Caticlan (Boracay); the ground staff had to strictly check the passengers’ requirements & travel documents. It was a reasonable 20-minute check-in process. Glad the staff who checked me in me was nice & accommodating.

PRE-DEPARTURE

After check-in, I headed upstairs to submit myself to a final security check & to stay in the pre-departure area. The pre-departure area has a spectacular view of Mayon Volcano; only that the volcano was shy that morning. The terminal is spacious & the 2 operating airlines, Cebu Pacific Air / Cebgo & Philippine Airlines have their own boarding gates. I noticed that new restaurants & food kiosks have opened in the pre-departure area. Passengers now have more options to choose on what to have before the flight.

The aircraft arrived from Manila at a little over 9:30am. Most of the passengers anticipated boarding to commence a few minutes after but the gate remained closed. Time passed & no boarding announcements & flight updates were made. At 10:18am, a little over 30 minutes after the scheduled departure, I checked with the ground staff & I was informed that our flight would be delayed by a few minutes due to air traffic in Manila.

BOARDING

At exactly 10:23am, the ground staff announced boarding for priority passengers. Regular passengers followed. The process only took 19 minutes; the aircraft’s door was closed at 10:42am. The boarding process was fast considering our flight was full & only 1 ground staff managed the whole boarding process.

Inflight Product & Experience

SEAT

Cebgo’s ATR 72-600 aircraft has an all-economy class cabin with 78 seats in a 2 x 2 configuration. Each seat is either a window or an aisle seat. This 5.6-year-old aircraft is fitted with the old individual seat design. All seats have a decent-sized tray table. It also has 2 seat pockets – one for the safety card & supposed to be inflight magazine & the other for the air sickness bag.

All seats feature an individual reading light & air nozzle. Seat 6A has a broken left arm rest. I was surprised to see it wrapped in clear tape. Each seat has a pitch of 29 inches & a width of 17 inches. The seat dimensions are acceptable for a low-cost airline.

Disclaimer: Seat 6A is the closest seat to the propellers. You’ll hear a louder noise from the propellers during the flight.

INFLIGHT SNACKS

Cebgo is a no-frills airline. They do not offer complimentary snacks or meals on their flights. Instead, they offer snacks for purchase during booking or on-board during the flight. Snack service was temporarily suspended from the early days of the pandemic but has been recently restored due to lower alert levels. Shortly after the seatbelt sign was turned off, the crew offered snacks & drinks to passengers. Choices were limited to chips, light snacks & drinks. Rice / heavy meals & alcoholic beverages were not yet offered during this flight. Inflight menus are not yet available on this flight.

INFLIGHT ENTERTAINMENT

Cebgo aircraft do not feature entertainment screens. Inflight magazines were still not yet offered for this flight. However, the airline has brought back its inflight games just last March. The crew asked 3 questions; the passengers who raised their hand first & answered the questions first won Cebu Pacific Air-branded pouches. I participated in the game but didn’t win anything. How unlucky. The airline also brought back their Change for Good program in partnership with UNICEF. Passengers can donate cash to be turned over by Cebu Pacific Air to UNICEF.

LAVATORY

The aircraft’s only lavatory is found at the back of the plane, near the main passenger door. I decided not to use the lavatory on this flight.

Cabin Crew Service

The cabin crew gave all passengers a warm welcome during boarding. They made sure all passengers were wearing their masks & following the flight protocols. They attended to all passenger requests during the snack service. Unfortunately, I had close to no interaction with the crew on this flight.

Disembarkation

Upon arriving at our assigned bus gate, the cabin crew announced an orderly disembarkation process. Unfortunately, the passengers did not follow the by-row disembarkation process. Most passengers stood up as soon as they were allowed to. Shuttle buses took us back to the Terminal 3 building for arrival & baggage claim.

Final Thoughts

This DG 6912 flight from Legazpi to Manila was just right. I won’t say it’s an excellent flight because it surely had its misses.

Here are the things I liked about this flight. First is the ticket price. Booking this using the CEB Super Pass was definitely a steal. From the regular ticket price of over ₱3,000, it went down to around ₱700 because of the ticket voucher. Second, the airline sent reminders before the flight to make sure that passengers are well-informed of the destination requirements & flight contactless protocols. Third, inflight snack service & games are offered again onboard. It gives the impression that travel is slowly getting back to what it used to be. Fourth, the check-in process took a while than usual but it was reasonable. The ground staff made sure passengers comply with all the requirements & documents needed on their destinations.

There are also some areas in which I believe the flight experience can be improved. First, ground staff should have provided flight updates at the pre-departure area. No announcements were made on why the flight was delayed & on what’s the updated time of departure. Second, you’ll notice that the aircraft needs repair on some parts. Lastly, the flight delay almost made me miss my next flight to Davao. It was not the airline’s fault, but it still somehow affected the flight experience.

Don’t worry, I will surely fly with Cebgo & Cebu Pacific Air in the future. They still offer the best valued fares to almost everywhere in the Philippines & internationally.

Here are the specific / geeky details of this flight:

Airline: Cebgo
Flight Date: 24 March 2022
Flight Number: DG 6192
Route: Legazpi (LGP) Albay to Manila (MNL)
Duration: 1 hour & 4 minutes
Seat Number: 6A
Aircraft: ATR 72-600
Aircraft Registration: RP-C7280
Age: 5.6 years old
Year Delivered: October 2016

Have you taken any domestic flight recently? How was your experience? Did you notice that the passenger level is nearing pre-pandemic numbers? Share your recent experiences & observations in the comments section below. Do you have any questions about this flight? You can also send those questions via e-mail to contact@thewkndtravel.com. I will try to get back to them as soon as I can.

Thanks for joining me in today’s flight report. I have a few flights lined up in the coming weeks & months. Please stay tuned! Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CEBGO DG 6193 – Manila to Legazpi – Flying Back Home to Albay During the Pandemic

A little over a week ago, I shared with you my November 2021 flight experience with Cebgo on their DG 6194 flight from Legazpi to Manila. It was my first flight in 21 months & since the pandemic started. A lot has changed from the pre-pandemic flying experience but these changes are for the passengers’ safety & well-being.

Today, I will run you through my return flight from Manila to Legazpi. After a few days around Metro Manila, I had to go home & get back to my usual ‘probinsya’ work from home set-up. What has changed in the process of flying from Manila to Legazpi? We’ll know in the detailed report below.

March 2022 UPDATE: I flew with Cebu Pacific Air’s main competitor in the Legazpi sector – Philippine Airlines – recently. Feel free to also check out my PAL Legazpi to Manila flight PR 2922 & PAL Manila to Legazpi flight PR 2919 flight reports!

Disclaimer: The reviewer is fully vaccinated during the trip. Travel requirements & procedures may change anytime. Everything mentioned below were valid during the day of the flight. For updated requirements & procedures, please check Cebu Pacific Air’s Travel Reminders page.

Cebgo

Airfare & Inclusions

Like my recent Legazpi to Manila flight, I used my CEB Super Pass voucher on this flight back to Legazpi. This pass costs ₱99 base fare plus taxes valid for one-way domestic trip. The pass is valid for one year & can be booked at least a week before the planned trip.

I paid ₱390.88 for this pass & added ₱1,494.72 for the final ticket booking. The ticket cost ₱1,885.6 one-way; it included a 20-kilogram checked baggage allowance, pre-selected window seat & the CEB Flexi option. I availed of the CEB Flexi option because at the time of booking, I was unsure if I will extend my stay in Manila or I will fly out to somewhere with my friends. Know more about the CEB Flexi add-on & other add-ons available on your Cebu Pacific Air / Cebgo flight here.

The return journey from Legazpi to Manila & back to Legazpi cost me ₱3,162.32 all-in. This included pre-selected seats & 20-kilogram baggage allowance per sector & that add-on on the way back. I think this return fare is still a steal considering fares have shoot up during the pandemic & tickets were booked just a week before the intended flight.

Travel Requirements

Travel requirements these days change more often than before. I flew to Manila last 11 November 2021 knowing that I will need to take an RT-PCR test for my flight back home. Luckily, the Provincial Government of Albay changed the requirements for inbound passengers last 12 November 2021.

All passengers need to download the Traze & Albay Get-Pass mobile applications for contact-tracing purposes. Fully-vaccinated passengers are only required to show their vaccination cards upon check in. Partially-vaccinated or unvaccinated passengers need to present a negative antigen or RT-PCR test result taken at least 48 hours before the flight. Children are also required to present this test result.

I was happy the provincial government removed the test requirement for fully-vaccinated travelers; I also got to save some money. Please take note that these travel requirements can change anytime. For the updated ones, please check out Cebu Pacific Air’s Covid-19 Information Page.

Before The Flight

One of the changes I noticed this pandemic is the e-mail reminder sent by Cebu Pacific Air to their passengers before the flight. Passengers previously only get online check in reminders. This time, the airline sends e-mails requesting the passengers to update emergency contact information, reminding them about the contactless protocols for the flight & the updated destination requirements.

I applaud Cebu Pacific Air for sending these reminders to all passengers; I can see that they are making sure that all passengers are informed & are aware of the updated protocols.

Flight Information

This Manila (MNL) to Legazpi (LGP) flight was operated by a 3.1-year-old ATR 72-600 aircraft with registration RP-C7260. The plane has 78 economy seats in a 2-2 configuration. The plane left Ninoy Aquino International Airport via Runway 13/31 at 10:54 am & arrived Bicol International Airport a minute ahead of schedule at 11:59 am. The flight took 1 hour & 5 minutes.

NAIA Terminal 3 Check-In Process

Cebu Pacific Air / Cebgo’s check-in process in Ninoy Aquino International Airport Terminal 3 is now contactless.

Self-Service Check-In

Passengers are required to check-in online or use the check-in kiosks found outside the bag drop counters. All boarding passes & baggage tags must be printed in these check-in kiosks.

Documents Check

After printing the boarding pass & baggage tags, passengers need to fall in line in the document check counters. Airline staff will check the passenger’s travel requirements & documents before they are allowed to drop their bags. Vaccination cards & antigen/ RT-PCR test results are also checked here.

Bag Drop

After document check, the passengers queue in the bag drop counters for their check-in luggage. The airline staff checks the bag’s weight & conduct last-minute checks. The airline staff asks the passenger to add the luggage tags to their own baggage. He/she also reminds the passengers that only 1 carry-on bag is allowed per person. Additional bags are subject to crew’s evaluation upon boarding & may incur additional charges.

The whole check-in process only took me 15-20 minutes considering the busy passenger airport load that day. It was nice seeing NAIA Terminal 3 relatively busy; it means that travel is starting to pick-up. It is, however, still far off from the pre-pandemic levels.

Boarding

Prior to boarding, Cebgo ground staff advised passengers to fill out the health declaration form required by the City Government of Legazpi & the passenger locator form required by the Civil Aviation Authority of the Philippines. The smaller passenger locator form was collected by the ground staff during boarding.

DG 6193 boarded from the super crowded Gate 134B. Due to the overwhelming number of passengers, social distancing protocols where not observed. The seats were not enough for all the passengers; there’s barely a space for a person to move around.

The boarding process started on time. Passengers with infants, senior citizens, those requiring special assistance & those who availed the GO Ahead add-on boarded first. The general passengers followed. The bus took all the passengers to the assigned aircraft near Terminal 4.

All passengers boarded from the rear door of the ATR 72-600 aircraft & were welcomed by the crew. Passengers were also offered alcohol / hand sanitizer before getting in the plane.

Seat & Inflight Experience

Cebgo’s ATR 72-700 aircraft has 78 seats in a 2 x 2 configuration. Each row has 2 window & 2 aisle seats. The seat pitch was alright; not that spacious but all good for a short flight. The seats only have armrests as dividers & no ‘individual’ seat space unlike those from jet planes. Each seat pocket has a passenger safety card & an air sickness bag. Inflight magazines were removed because of the pandemic. Each seat also has a foldable table, dedicated manual air vents & reading lights. I was lucky I had the C & D seats to myself.

This flight to Legazpi was basic as expected. There were no additional services offered during the flight. Meals were offered to those who pre-booked snacks. The flight left Manila station behind scheduled but managed to arrive at Bicol International Airport ahead of schedule.

All passengers were required to wear face masks & face shields (at that time) throughout the flight. Face shields are no longer required inflight as of writing. The cabin crew constantly reminded the passengers of the inflight safety protocols observed by the airline.

Lavatory

The aircraft’s only lavatory is found at the back of the plane, near the main passenger door. I decided not to use the lavatory on this flight.

Cabin Crew Service

The cabin crew on this flight were on full personal protective equipment, face mask & face shield. They gave a warm welcome to all the passengers; they made sure that everyone complies to all the safety protocols throughout the flight. One of the attendants even helped a passenger look for an overhead compartment for a bag. The same crew even answered the questions of one passenger. The crew took care of us passengers from boarding to disembarkation.

Disembarkation

The cabin crew followed an orderly disembarkation process for this flight. Passengers were only allowed to stand up & get their bags once their rows were called. Upon disembarkation, all passengers headed to the arrival hall. Each passenger was asked to fill out a border control monitoring form. After getting the checked luggage, all passengers lined up in a booth to surrender all the forms (including those given in Manila) & to check-in using the Traze mobile application. After this, passengers are free to leave the terminal building & airport.

FINAL Thoughts

It was another pleasant flight with Cebgo. I’d say this was a more pleasant flight than my Legazpi to Manila leg. The pandemic has changed the aviation industry. The ever-changing destination requirements & flight protocols make flying more stressful; however, we have no choice but to comply to all these rules. Props to the airline staff for making flying even safer at these strange times.

The flight from Manila to Legazpi made me happy for a few reasons: eased flight requirements to Legazpi for fully-vaccinated passengers, removal of home or facility-based quarantine for returning passengers, Albay now opening up to tourists & the Philippine aviation industry slowly going back to life. We may be far off from how things were before the pandemic but at least we can see people starting to crowd the airports & tourist destinations again.

Allow me to share with you the technical details of my flight:

Airline: Cebgo
Flight Date: 16 November 2021
Flight Number: DG 6193
Route: Manila (MNL) to Legazpi (LGP) Albay
Duration: 1 hour & 5 minutes
Seat Number: 8D
Aircraft: ATR 72-600
Aircraft Registration: RP-C7290
Age: 3.1 years
Year Delivered: 2018

You all know how much I love flying. Before the pandemic, I’m used to taking 25 to 30 flights in a year. When the pandemic hit, that went down to 0. I was so happy I finally got to fly again after so long. It may not be as frequent as before but at least I got to step on an airport again, board an aircraft & hear the aircraft engines after so long. Flying makes me happy; how I wish I can fly more in the coming months.

Have you been on a flight recently? How has the pandemic changed your flying experience? Feel free to share your personal experiences in the comments section below. Do you have any questions about flying into Legazpi or anything about flying during the pandemic? You may post them below or you may send an e-mail to contact@thewkndtravel.com.

Thanks for joining me in today’s flight report. This may be the last one for now & for this year. I hope take more flights next year. For now, let’s all do our part in making this pandemic an endemic. Please wear your masks properly, observe proper social distancing & get vaccinated. Before you go, can you visit my social media channels – Facebook & Instagram – and like or follow them? Please stay safe & stay tuned for the next one.

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CEBGO DG 6194 – Legazpi to Manila – First Flight After 21 Months on the Ground

Hello, it’s been a while! I hope you are all safe & healthy. After hibernating for some time, I am back with a new flight report! Yes, you read it right! After 21 months of being on the ground, I finally took a flight to Manila for a very important event.

How has the pandemic changed flying? Join me as I share with you my flying experience with Cebgo on their Legazpi (LGP) to Manila (MNL) on their ATR-72 aircraft.

March 2022 UPDATE: I also flew with Cebu Pacific Air on the return flight from Manila to Legazpi on Cebgo flight DG 6193. Just recently, I also flew with the country’s flag carrier on Philippine Airlines from Legazpi to Manila on PR 2922 & Manila to Legazpi on PR 2919. Feel free to check those trip reports!

Cebgo

Ce b go is not a new airline in this website. It is a subsidiary of the country’s biggest low-cost carrier Cebu Pacific Air. It used to fly as South East Asian Airlines (SEAir) & Tigerair Philippines until Cebu Pacific Air acquired the company in 2014. Today, Cebgo flies an all-turboprop fleet to destinations with relatively small but strong demand & to airports that cannot service bigger jet aircraft. It is also the only Philippines-based airline that flies an all-cargo turboprop aircraft.

Airfare & INCLUSIONS

A few months ago, Cebu Pacific Air offered the so-called ‘CEB Super Pass.’ This pass costs ₱99 base fare plus taxes valid for one-way domestic trip. The pass is valid for one year & can be booked at least a week before the planned trip.

I used 1 CEB Super Pass for this trip. I initially paid ₱390.88 for the pass including taxes. The one-way Legazpi to Manila ticket cost me ₱1,276.72. This included a pre-booked seat & 20 kilograms checked baggage. At the time of booking (week before my intended flight), the one-way ticket cost around ₱4,000 inclusive of all add-ons. I got a good deal with the CEB Super Pass!

Travel Requirements

Metro Manila was downgraded to Alert Level 2 when I flew out of Legazpi. There were no travel document requirements to enter Manila at the time of the flight. All passengers were asked to download the Traze mobile application for contact tracing purposes.

You may check Cebu Pacific Air’s Covid-19 Information Page for updated routes & travel requirements per destination.

Before The Flight

A few days before my flight, Cebu Pacific Air sent e-mail reminders about my flight. These e-mails included a reminder to update the guest details including an emergency contact, travel requirements to Manila & contactless reminders for everyone’s safety.

Bicol International Airport

This Legazpi to Manila Cebgo flight departed from the newly inaugurated Bicol International Airport. This airport replaced the old Legazpi City Airport & is far from the city in Alobo, Daraga, Albay. It adopted the old airport’s LGP code. The new airport hosted its first commercial flight last 8 October 2021. The airport is yet fully operational (with some sections still closed / under construction) but has the required facilities to host domestic commercial flights into Legazpi.

Dubbed as the ‘Most Scenic Gateway,’ the airport is expected to handle 2.2 million passengers annually. The new terminal building is spacious & can be compared to other airports around the country. It also has a great view of the majestic Mayon Volcano.

Flight Information

This Cebgo flight from Legazpi (LGP) to Manila (MNL) was operated by an all economy 4.6-year-old ATR-72 aircraft. The plane has 78 economy seats on a 2-2 configuration. The plane left Bicol International Airport 1 minute early & arrived Ninoy Aquino International Airport 28 minutes ahead of schedule. The whole flight took 1 hour & 2 minutes.

Check In, Baggage & Boarding

Cebgo encouraged all passengers to check-in online & avoid as much physical contact as possible. Given, I have pre-booked a seat, I already checked in online even before I went to the airport. I had my electronic boarding pass in my phone. Check in counters open at least 2 hours before & closes 45-minutes to an hour before the flight.

The woman in the bag counter initially did not want to accept my luggage because it has frozen goods in it. They no longer have plastic bags so they asked me to look for one myself. I personally disliked the ‘sorry po ubos na po plastic namin, kayo nalang po maghanap’ remark I got during bag drop. Good thing my parents found one in a nearby wholesale depot. I managed to finish the bag drop process a few minutes before the counter closed.

Cebgo offers prepaid baggage on all its flights. All tickets come with free 7-kilogram carry-on allowance. Check in baggage is available for purchase at the time of booking the ticket up to 4 hours before the flight schedule. The ticket I bought included 20 kilograms baggage allowance. Cebu Pacific Air & Cebgo recently changed their carry-on baggage policies & have limited them to only 1 hand carry bag per person. It used to be 1 backpack or trolley & 1 hand bag. The sign I saw in the bag drop counter showed that they can charge from ₱1,000 to ₱3,000 as boarding gate bag fees.

Boarding commenced 45 minutes before the flight. All passengers walked through the jet bridge then went down to the tarmac & boarded the plane from the ground. All passengers had a view of the airport terminal’s welcome signage & the majestic Mayon Volcano from afar. The boarding process took longer than expected due to some passengers.

Seat & Inflight Experience

The turboprop aircraft has a 2 x 2 seat layout. Each row has 2 window & 2 aisle seats. The seat pitch was alright; there was not enough legroom as expected. The seats only have armrests as dividers & no ‘individual’ seat space unlike those from jet planes. Each seat pocket has a passenger safety card & an air sickness bag. Inflight magazines were removed because of the pandemic. I was unlucky to have a seat with a broken tray table.

This flight to Manila was very basic. Inflight snacks were only available to those who pre-booked meals. The airline has decided to temporarily get rid of selling snacks during the flight to reduce contact between the crew & the passengers. The flight went smooth & we arrived in Manila in no time.

Face masks (and at that time face shields) were required to be properly worn throughout the flight. The cabin crew constantly reminded all passengers of this inflight protocol. At the time of writing, face shields are no longer required inside the airplane. Please take note though that this can change anytime.

Lavatory

The aircraft’s only lavatory is found at the back of the plane, near the main passenger door. I decided not to use the lavatory on this flight.

Cabin Crew Service

The Cebgo cabin crew on this flight welcomed us passengers in their full personal protective equipment with face mask & face shield. They made sure that passengers comply to the safety & health protocols from boarding to disembarkation.

Disembarkation

We all waited for our rows to be called by the cabin crew before we can stand up, get our bags & disembark. Upon disembarkation, we headed to the bus that took us to the arrival hall. Checked baggage were already in the baggage claim areas when we arrived. The arrival process in Ninoy Aquino International Airport Terminal 3 has never been this efficient until this pandemic.

Verdict

Just like the old times, it’s always a pleasure flying with Cebgo. A lot has changed since the pandemic but the airline’s service remains top-notch. Everything was great except for the bag drop encounter. Inflight experience was bare but acceptable. Seat pitch was okay except for the broken tray table. I admire how the cabin crew & the airline imposes strict health & safety protocols from the time the passengers enter the plane up to disembarkation. It was also nice to see that all passengers followed the disembarkation protocol (by rows) applied by the crew & airline.

Here are the technical details of this flight I took:

Airline: Cebgo
Flight Date: 11 November 2021
Flight Number: DG 6194
Route: Legazpi (LGP) Albay to Manila (MNL)
Duration: 1 hour & 2 minutes
Seat Number: 7D
Aircraft: ATR 72-600
Aircraft Registration: RP-C7284
Age: 4.6 years
Year Delivered: 2017

I was so happy to fly again after 21 months of being on the ground. As far as I can remember, my last flight was in January 2020 when I flew back to Manila after the Christmas holidays. It felt like it was a long time ago. Flying may have changed a lot during this pandemic but it has never changed the feeling of excitement or happiness I get when in one.

This is the view every passenger gets right before boarding the flight to Manila. Majestic indeed! 😍

Have you flown any local or international airline recently? How was your experience? How has the pandemic changed your flying experience? Feel free to share your personal experiences in the comments section below. Do you have any questions about flying into Manila or anything about flying during the pandemic? You may post them below or you may send an e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s flight report. Let’s hope the pandemic ends soon so we can all fly to wherever we want to. For now, please do your own part by getting vaccinated & by observing health protocols. Before you go, can you visit my social media channels – Facebook & Instagram – and like or follow them? Thank you. Stay safe.

PS. Photos were taken using my OnePlus 9 Pro.