Hello & welcome to another flight report. Today, I will tell you more about my recent flight with Cebu Pacific Air’s subsidiary, Cebgo. I flew with them from Caticlan (Boracay) to Manila in September after spending 4 days with my high school friends in paradise. Join me as I share with you some details about Cebgo, the flight, the aircraft used & the flight experience.
In case you missed it, I shared with you last week details of our Manila to Caticlan (Boracay) flight with Cebu Pacific Air. It was an enjoyable, short yet relatively empty flight to paradise island. Know more about that flight report here.
cebgo
Cebgo is a low-cost carrier & is a subsidiary of Cebu Pacific Air. The airline previously operated as South East Asian Airlines (SEAir) & Tigerair Philippines until Cebu Pacific Air acquired the whole company in 2014. Cebgo currently flies to 29 domestic destinations with Manila & Cebu as its main hubs.
The airline used to operate an all-Airbus fleet until its parent company transferred all its turboprop operations to the subsidiary. Now, the airline subsidiary operates an all turboprop fleet of 20 ATR aircraft. It is also the only Philippine-based airline that operates a full cargo ATR turboprop aircraft.
airfare
As mentioned in my Manila to Caticlan (Boracay) flight report, I only paid ₱1,147.72 & 100 GetGo points for the round-trip ticket. It included seats on both flights & a 7-kilogram carry on baggage per way. We didn’t purchase check in baggage allowance because we were only there for 4 days. Check out the screenshot of our ticket below.
FLIGHT INFORMATION
This Cebgo flight from Caticlan (Boracay) to Manila was operated by a 2.2-year ATR aircraft delivered to the airline in September / October 2017. This turboprop plane can carry 78-passengers in an all-economy seat configuration. The flight took only 52 minutes including taxiing. We left Caticlan Airport 15 minutes early & arrived Manila Airport 58 minutes earlier than the scheduled arrival time.
Check In, Baggage & Boarding
Just like its parent company Cebu Pacific Air, Cebgo also offers mobile & web check in feature for all their flights. Passengers travelling without check in baggage can skip counter check in & go straight to their respective boarding gates. My friend & I already checked in for the flight days before & we already had our boarding passes in our phones. We didn’t have to go through the normal check in process at Boracay Airport.
Cebgo offers prepaid baggage on all its flights. All tickets come with a free 7-kilogram carry on baggage. Check in baggage is available for purchase at the time of booking the ticket up to 4 hours before the flight schedule. In case you are wondering how much does the check in baggage allowance cost, here are the rates as of today, 1 December 2019 from the Cebu Pacific Air website.
This flight’s boarding process took a bit of time. The people were asked to board 2 buses, depending on their seat number. Those seated from rows 1 to 10 boarded the plane first, while those seated in the last 10 rows boarded the plane last. We utilized the sole passenger door at the back.
Looking for a hostel to stay in Boracay? Check out Mad Monkey Hostel Boracay! It’s the island’s hidden party hostel gem. I wrote a Hostel Of The Day feature on this hostel. Check out the hostel review here.
Seat, In-Flight Meal & Entertainment
Passengers are not allowed to choose or change seats in turboprop flights from check in up to the flight itself. The airline system automatically assigns seats to the passengers a week before the flight while the airline ground staff assign seats to passengers while maintaining the aircraft’s weight stability. Preferred seats are available for purchase up to 4 hours before the flight.
The aircraft has a 2 x 2 seat layout. Each row has 2 window seats & 2 aisle seats. The seat pitch was alright; there was not enough legroom as expected. The seats only have armrests as dividers & no ‘individual’ seat space unlike those from jet planes.
In-flight snacks are available for purchase up to 24 hours before the flight or during the flight. Please take note that meals can be limited only to light snacks because DG flights are not ‘long’ flights. Most of them only take about an hour.
Cebgo’s ATR aircraft do not offer personal entertainment screens. The airline subsidiary, just like its parent company, is a low cost carrier thus only offers the basic flight service. On the good side, they have the in-flight Smile Magazine & an aircraft safety card in every pocket found in front of every seat.
Lavatory
The aircraft’s only lavatory is found at the back of the plane, near the main passenger door. It is clean & well-maintained. The lavatory space is just basic & alright, nothing fancy.
Cabin Crew Service
Cabin crew service in this short flight was good. All passengers were greeted with warm smiles. The crew also helped out the passengers in sorting their bags in the overhead storage spaces. They also finished offering & selling snacks to passengers minutes after the seat belt sign was turned off.
Verdict
It is always a pleasure flying with Cebgo. I prefer flying with Cebgo than its mother company, Cebu Pacific Air, because of their flights arrive on time, if not way earlier than the expected touchdown time. This good practice is evident in this flight when we left Caticlan 15 minutes early & arrived Manila 58 minutes ahead of schedule. Keep it up, Cebgo!
The aircraft used was relatively new & modern. Seat pitch was acceptable; legroom wasn’t that good. Seat comfort was fine, nothing extraordinary. These seats will do for short intercity / region flights. Personally, I still prefer the seats in their Airbus jet aircraft.
Overall, it was a quick but enjoyable flight with Cebgo. There isn’t much difference with the other Cebu Pacific Air flights & service, except the timely performance & the type of aircraft used. I’m happy to say that I am flying Cebgo again in a few weeks to Legazpi for the holidays. I’m already excited for the flight. I’m sure it’ll be great!
If you want to know the technical details of this flight & the aircraft used, check out the information below.
Airline: Cebgo
Flight Date: 16 September 2019
Flight Number: DG 6244
Route: Caticlan (Boracay) (MPH) – Manila
Duration: 52 minutes
Seat Number: 14B
Aircraft: ATR 72-600
Aircraft Registration: RP-C7286
Age: 2.2 years
Year Delivered: 2017
Have you ever flown with Cebgo? How was your experience? How do you like (or dislike) it compared to its parent company, Cebu Pacific Air? Share your good & bad experiences in the comments section below! Do you have any questions about the flight, Cebgo or Cebu Pacific in general? You can send them to me via email to contact@thewkndtravel.com. Don’t forget to turn your notifications on for my social media channels – Facebook, Instagram or Twitter.
I appreciate you reaching this part of this trip report. Thank you for your time. Don’t worry, I’ll take you to Singapore & Europe in the next flight reports!
PS. Photos were taken using my HTC U11.