Tag: Domestic Flight

Flight Report: PHILIPPINE AIRLINES PR 2927 – Cebu to Daraga (Legazpi) – Domestic Comfort Class Experience on a Turboprop Aircraft [October 2024]

A few months ago, I decided to book a last-minute flight with Philippine Airlines from Manila to Daraga (Legazpi) via Cebu. I opted for the airline’s domestic premium economy service, Comfort Class. This was the best option available to me, as I had been stuck in Manila for a few days due to flooding near our province.

In this post, I will discuss the second leg of my Comfort Class ticket – from Cebu to Daraga (Legazpi) aboard the airline’s DH8 turboprop aircraft. I will share details about the ticket price, the ground experience at Mactan-Cebu International Airport, and the inflight experience on this premium economy service.

I have already written about the first leg of the journey, from Manila to Cebu on PR 2853, also in Comfort Class. I hope you will check out the flight report here.

Philippine Airlines

Philippine Airlines, commonly known as PAL, is the Philippines’ flag carrier. The airline began operations in 1941 and is currently the region’s oldest commercial airline. It is part of the Lucio Tan Group of Companies and is also partly owned by ANA Holdings, the parent company of All Nippon Airways.

Philippine Airlines operates a fleet of nearly 50 Airbus, Boeing, and De Havilland aircraft, serving over 70 domestic and international destinations across Asia, Australia, North America, and the Middle East. The airline has a wholly owned subsidiary, PAL Express, which operates its domestic regional routes. PAL flies out of its hubs in Manila, Cebu, Clark, and Davao.

PAL is the country’s largest full-service airline, offering a premium experience to its passengers. It provides business class, premium economy, and economy class on most of its routes. Although it is not a member of any airline alliance, it has codeshare agreements with major carriers such as All Nippon Airways, Cathay Pacific, Turkish Airlines, Gulf Air, and many others.

The airline also offers a lifestyle and loyalty program called Mabuhay Miles. It is the only Philippine-based carrier to receive a 4-star rating from the world-renowned air transport rating organization Skytrax. Philippine Airlines is known for its warm and heartfelt hospitality, which is uniquely rooted in Filipino culture.

In case you missed it, I post reviews and features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare & Inclusions

I booked this Manila to Daraga (Legazpi) via Cebu Comfort Class ticket five days before the intended flight date. It cost ₱7,281 for one person. The ticket included a 25-kilogram checked luggage allowance, a 7-kilogram carry-on allowance, dedicated airport check-in counters, complimentary seat selection, access to the Mabuhay Lounge (at both Manila and Cebu airports), priority boarding on both legs, a priority baggage tag, a dedicated onboard cabin, and an onboard selection of gourmet sandwich snacks.

For context, direct Manila to Legazpi (Daraga) regular economy class tickets were priced over ₱9,000 per person at the time of booking. These regular economy tickets did not include any special perks. The other competitor, Cebu Pacific Air, offered a fare almost identical to the regular PAL economy ticket, but without a checked baggage allowance.

While the Comfort Class ticket was still relatively expensive, it was a great deal compared to regular economy prices at the time of booking. It included most of the perks of business class, minus the onboard cabin and meal service.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Before The Flight

Three hours after booking the ticket, I received an email offering me the opportunity to bid for a business class upgrade. I received another upgrade offer email three days before the flight.

Twenty-four hours before the Manila to Cebu flight, I received an email notifying me that online check-in was now available. I checked in for both the Manila to Cebu and Cebu to Legazpi (Daraga) flights and received my mobile boarding passes.

Aircraft & Flight Information

Philippine Airlines flight PR 2927, from Cebu to Daraga (Legazpi), was operated by a 6-year-old (at the time of the flight) De Havilland Canada Dash 8-400 Next Generation turboprop aircraft. The plane was delivered to the airline in November 2018 but was sold to another company in August 2022. It was leased back by the airline in November 2023 and re-delivered the same month. The aircraft features 6 Comfort Class seats and 80 regular economy class seats.

Flight PR 2927 took off from Mactan-Cebu International Airport at 4:31 p.m., cruised at an altitude of 14,000 feet, and landed at Bicol International Airport in Daraga at exactly 5:30 p.m. This short domestic turboprop flight lasted 59 minutes.

Ground & Airport Experience

CEBU DOMESTIC TRANSFER PROCESS

Philippine Airlines passengers connecting to another PAL domestic flight at Mactan-Cebu International Airport have access to a dedicated transfer and security area that leads directly to the Terminal 1 domestic pre-departure area. Passengers do not need to go to the arrival hall to retrieve their checked luggage, as it will be transferred by the airline to their next flight.

This dedicated transfer lane and security area made the domestic transfer experience quick and easy. I arrived at the domestic pre-departure area in less than 5 minutes after disembarking.

CEBU DOMESTIC MABUHAY LOUNGE EXPERIENCE

Domestic Comfort Class passengers are granted access to the domestic Mabuhay Lounge at Cebu Airport.

The lounge was spacious, with plenty of seating options. It also featured a dedicated work area for those needing to open their laptops and get some work done. Additionally, it offered more food and snack options compared to the Manila lounge.

I visited the lounge a few minutes before 2:00 p.m. and settled into one of the available workstations. I got some work done while enjoying snacks and drinks.

BOARDING

Flights operated by turboprop aircraft typically board from Gates 26A and 26B at Mactan-Cebu International Airport. This flight to Daraga (Legazpi) boarded from Gate 26B.

At 3:41 p.m., the ground staff announced boarding for all passengers. Comfort Class passengers, status holders, and those traveling with children, persons with disabilities, and senior citizens had a separate boarding queue from regular economy class passengers.

We boarded a bus to the assigned aircraft. However, after waiting for a few minutes, we returned to the boarding gate. Apparently, the Daraga station was experiencing ramp and tarmac congestion, which caused a slight delay in our boarding. At 4:10 p.m., we went back to the aircraft and the boarding process resumed.

Ten minutes later, the cabin crew closed the airplane doors. The boarding process was completed in 10 minutes. The plane pushed back at 4:22 p.m. and headed to the runway for takeoff.

Inflight Hard & Soft Product

SEAT FEATURES

This Cebu to Daraga (Legazpi) flight was operated by a 6-year-old DH8 aircraft (at the time of the flight). The aircraft features 6 Comfort Class (domestic premium economy) seats and 80 regular economy class seats in a 2-2 layout. The cabin does not include the airline’s business class product.

According to the Philippine Airlines website, each Comfort Class seat has a pitch of 33 inches, while each regular economy seat has a pitch of 29 inches. All seats on this aircraft have a width of 16.92 inches and a recline of 3 inches.

Each Comfort Class seat is equipped with a seat pocket containing the aircraft safety card, an airsickness bag, and an inflight magazine. It also includes a pillow, a blanket, and a bottle of water. Additional features include an assigned air vent, a cabin crew call button, and a reading light.

I was assigned seat 2A for this flight to Daraga (Legazpi). The seat was comfortable, offering the most generous legroom on the flight. The extra amenities (pillow, blanket, and bottle of water) added to the overall comfort during the flight.

INFLIGHT SNACK

Comfort Class passengers are served gourmet sandwiches and a drink of their choice as inflight snacks. On our flight, the only option available was the beef sandwich. The cabin crew served the snack alongside a pack of peas and a drink, with the choice of apple or orange juice.

INFLIGHT ENTERTAINMENT

Philippine Airlines’ DH8 aircraft do not feature in-seat entertainment screens or inflight entertainment systems.

INFLIGHT CONNECTIVITY

Philippine Airlines does not offer inflight Wi-Fi on its domestic flights.

LAVATORY

The aircraft has only one lavatory, located in the front section of the cabin. The cabin crew regularly checked its cleanliness and ensured it was well-maintained throughout the flight.

I visited the lavatory before landing and found it to be spotless and fragrant.

Cabin Crew Encounters

The cabin crew on this flight paid special attention to Comfort Class passengers, even going so far as to open our tray tables during the snack service. They were very attentive, regularly checking in to see if we wanted more snacks or drinks.

They also greeted us with their best smiles from the moment we boarded until disembarkation.

Disembarkation

I was the first to disembark the plane due to my proximity to the aircraft door. I also received my checked luggage first, thanks to the priority tag for Comfort Class passengers.

Flight Experience

It turned out to be a memorable domestic Comfort Class experience with Philippine Airlines. Despite the unexpected challenges caused by the typhoon and bus cancellations, I’m glad I decided to stick to my planned schedule and give it a try.

Philippine Airlines’ domestic Comfort Class stands out in several ways. First, the ticket price was reasonable, especially considering it was booked just five days before the flight. It was even more affordable than the direct flights to Legazpi. Additionally, it included the perks I mentioned earlier.

Second, the domestic transfer experience at Mactan-Cebu International Airport Terminal 1 was quick and efficient. It did not take long for all connecting passengers to reach the pre-departure area. Third, the Comfort Class ticket offered business class-like perks, such as domestic lounge access at Cebu Airport, priority boarding, and priority luggage services.

Fourth, the onboard experience was superb—from the pillow, blanket, and bottled water in the seat to the onboard sandwich service with a drink of choice. Fifth, the cabin crew on this flight was outstanding. They truly embodied the ‘Heart of the Filipino’ service, as advertised by Philippine Airlines.

On the other hand, I did notice that the aircraft’s age was becoming apparent in the plane’s interiors. I think it is time for Philippine Airlines to consider refitting the cabins across its entire fleet. Additionally, while I previously mentioned that the ticket price was reasonable, I still feel it is on the higher end of the price range. As someone who typically flies budget economy, the fare still felt expensive—but it was worth it.

Lastly, the boarding process took longer than usual. The bus had to return to the terminal due to tarmac congestion at the destination airport. It would have been ideal if the boarding process had been delayed slightly to accommodate the issue at Daraga Airport.

Nevertheless, I thoroughly enjoyed my Comfort Class experience with Philippine Airlines. Will I try it again? Maybe yes, maybe no. It will always depend on the circumstances. I am keen to try their retrofitted widebody business class product on the Airbus A330 or the newer cabins on the Airbus A350 aircraft.

Here is a summary of our flight and the aircraft used for the journey from Mactan, Cebu to Daraga (Legazpi):

Airline: Philippines Airlines
Flight Date: 29 October 2024
Flight Number: PR 2927
Route: Cebu, Philippines (CEB) to Daraga (DRP) (Legazpi), Philippines
Duration: 59 minutes
Seat Number: Seat 2A
Aircraft: De Havilland Canada Dash 8-400 Next Generation
Aircraft Registration: RP-C5912
Engines: 2 x Pratt & Whitney Canada Engines
Age: 6-years-old
Delivered: November 2018

Overall, my experience with Philippine Airlines’ Comfort Class was a positive one. Despite a few minor setbacks, the service and comfort made it worth the price. If you are considering a more comfortable domestic flight, I would recommend giving it a try.

Have you flown Philippine Airlines in their Domestic Comfort Class? How was your experience? Will you fly with them again in that class? Share your thoughts and experiences in the comments section below. Do you have any questions about anything mentioned above? Post your questions in the comments section below, or send them via email to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, and Cebu Pacific Air. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my Google Pixel 8 Pro.

Flight Report: PHILIPPINE AIRLINES PR 2853 – Manila to Cebu – First PAL Domestic Comfort Class Experience – Was the Last-Minute Booking Worth It? [October 2024]

A few months ago, I ended up booking a last-minute flight with Philippine Airlines to get from Manila to Legazpi (Daraga) via Cebu. I went for their premium economy option, Comfort Class. This was not the original plan, but I had been stuck in Manila for days because of canceled bus trips and major flooding near our province, which made road travel impossible. With my tight schedule, flying was my only real choice.

In this post, I will share how the first leg of the trip went—from Manila to Mactan, Cebu. I will break down the ticket price, talk about what you get with Comfort Class, and let you know if I thought it was worth it.

Philippine Airlines

Philippine Airlines, commonly known as PAL, is the Philippines’ flag carrier. The airline began operations in 1941 and is currently the region’s oldest commercial airline. It is part of the Lucio Tan Group of Companies and is also partly owned by ANA Holdings, the parent company of All Nippon Airways.

Philippine Airlines operates a fleet of nearly 50 Airbus, Boeing, and De Havilland aircraft, serving over 70 domestic and international destinations across Asia, Australia, North America, and the Middle East. The airline has a wholly owned subsidiary, PAL Express, which operates its domestic regional routes. PAL flies out of its hubs in Manila, Cebu, Clark, and Davao.

PAL is the country’s largest full-service airline, offering a premium experience to its passengers. It provides business class, premium economy, and economy class on most of its routes. Although it is not a member of any airline alliance, it has codeshare agreements with major carriers such as All Nippon Airways, Cathay Pacific, Turkish Airlines, Gulf Air, and many others.

The airline also offers a lifestyle and loyalty program called Mabuhay Miles. It is the only Philippine-based carrier to receive a 4-star rating from the world-renowned air transport rating organization Skytrax. Philippine Airlines is known for its warm and heartfelt hospitality, which is uniquely rooted in Filipino culture.

In case you missed it, I post reviews and features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare & Inclusions

This Manila to Legazpi (Daraga) via Cebu comfort class ticket was booked 5 days before the intended flight date. It cost ₱7,281 for one person. The ticket included a 25-kilogram checked luggage allowance, a 7-kilogram carry-on allowance, dedicated airport check-in counters, complimentary seat selection, Mabuhay Lounge access (both in Manila and Cebu airports), priority boarding on both legs, a priority baggage tag, a dedicated onboard cabin, and an onboard gourmet sandwich snack selection.

For context, the direct Manila to Legazpi (Daraga) regular economy class tickets cost over ₱9,000 for one person at the time of booking. The regular economy ticket did not include any special perks. The other competitor, Cebu Pacific Air, offered a fare almost identical to the regular PAL economy ticket, also without checked baggage allowance.

The comfort class ticket was still expensive but a great deal compared to the regular economy prices at the time of booking. It included most of the perks of business class passengers, minus the onboard cabin and meal experience.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Before The Flight

Three hours after booking the ticket, I immediately received an email offering me the opportunity to bid for a business class upgrade. I received another upgrade offer email three days before the flight date.

Twenty-four hours before the Manila to Cebu flight, I got an email informing me that online check-in was now available for my flight. I checked in for both the Manila to Cebu and Cebu to Legazpi (Daraga) flights and received my mobile boarding passes.

Aircraft & Flight Information

This Manila to Cebu Philippine Airlines flight PR 2853 was operated by a 9.4-year-old Airbus A321ceo (at the time of the flight). The plane was delivered to the airline in June 2015. It features 12 business class seats, 18 comfort class seats, and 169 regular economy class seats.

Flight PR 2853 took off from Ninoy Aquino International Airport at 12:37 p.m., cruised at an altitude of 31,000 feet, and touched down at Mactan-Cebu International Airport in Cebu at 1:34 p.m. This short domestic flight took only 57 minutes.

Ground & Airport Experience

Philippine Airlines’ domestic flights depart from Ninoy Aquino International Airport Terminal 2.

CHECK-IN & BAG DROP

Comfort class passengers have dedicated check-in counters on the right side of the terminal.

I arrived at the airport a little past 9:00 a.m. and was surprised to see a deserted comfort class check-in area. I was immediately attended to, and I completed the bag drop process in less than 5 minutes. The ground staff were all cheerful and helpful.

DOMESTIC MABUHAY LOUNGE EXPERIENCE

After check-in, I cleared security and went to the pre-departure area. I checked our assigned gate and then went to the lounge to eat and work. Comfort class passengers have access to the Mabuhay Lounge near Boarding Gate 10.

The lounge offered a variety of snacks, drinks, and, of course, Philippine Airlines’ famous arroz caldo. The food options were just right for a short domestic flight. The lounge became busy after 10:00 a.m., with almost all seats occupied by passengers. It also featured fast Wi-Fi, clean toilets, and a shower.

BOARDING

At 11:25 a.m., the ground staff announced that our flight would be delayed by a few minutes due to additional ground servicing of the assigned aircraft. Thirty-five minutes later, the staff announced boarding for business class passengers and status holders. Comfort class passengers (us) followed, and economy class passengers boarded last.

At 12:20 p.m., the cabin crew closed the airplane doors. The entire boarding process took only 20 minutes. The plane was pushed back at 12:22 p.m. and headed to the runway for takeoff.

Inflight Hard & Soft Product

SEAT FEATURES

This Manila to Cebu flight was operated by a 9.4-year-old (at the time of the flight) Airbus A321ceo aircraft. The aircraft features 12 business class seats in a 2-2 layout, 18 comfort class seats in a 3-3 layout, and 169 regular economy seats in a 3-3 layout.

According to the Philippine Airlines website, each business class seat has a seat pitch of 37 inches, a seat width of 22 inches, and 6 inches of recline. Both comfort class and regular economy seats have a seat width of 18.1 inches and 5 inches of recline. Comfort class seats offer more legroom at 34 inches, while regular economy class seats have 30 inches of legroom.

Each comfort class seat has a front seat pocket containing an aircraft safety card, an air sickness bag, and an inflight magazine. It also comes with a pillow, a blanket, and a bottle of water. The seat also includes an assigned air vent, a reading light, and an adjustable headrest. Each row has cabin crew call buttons and two universal power outlets. These outlets are available for free use after takeoff. The cabin also features the older overhead compartments, which can only accommodate limited luggage.

I had seat 21A for this short flight to Cebu. The seat was comfortable, with generous legroom. The additional amenities (pillow, blanket, and bottle of water) provided extra comfort during the flight.

INFLIGHT SNACK

Comfort class passengers are given gourmet sandwiches and a drink of their choice as inflight snacks. Our flight had two sandwich options: Chicken Waldorf Sandwich or Crunchy Salmon Sandwich. I chose the chicken option and enjoyed the fresh and tasty treat. I also had apple juice as my beverage.

INFLIGHT ENTERTAINMENT

Philippine Airlines’ Airbus A321ceo aircraft do not feature in-seat entertainment screens. The airline offers a wireless entertainment system accessible via passengers’ mobile devices through the aircraft’s wireless connection.

I do not know if this wireless entertainment system was available on this domestic flight. I didn’t bother to check, given the short duration of the flight.

INFLIGHT CONNECTIVITY

Philippine Airlines does not offer inflight Wi-Fi services on its domestic flights.

LAVATORY

I did not have the chance to visit the lavatory on this flight to Cebu.

Cabin Crew Encounters

I had limited interactions with the cabin crew on this flight, but I found the service to be warm and hospitable. The crew served the snack with her warmest smile.

I saw the cabin crew helping the elderly lady in seat 21C from the time she boarded the plane, during meal service, and upon disembarkation.

Disembarkation

The plane touched down at Mactan-Cebu International Airport at 1:34 p.m. and headed straight to Terminal 1, Gate 10, for disembarkation. Business class passengers got off the plane first. Comfort class passengers followed, while regular economy passengers left the plane last.

Passengers with connecting flights were escorted through transit security and made their way to the domestic pre-departure area. Those arriving in Cebu collected their luggage at carousel 5.

Flight Experience

It was a memorable domestic comfort class experience with Philippine Airlines. It was unexpected (due to the typhoon and bus cancellations), but I am glad I decided to give it a try to stick to my planned schedule.

Philippine Airlines’ domestic comfort class excels in the following areas. First, the ticket price was reasonable, considering it was booked 5 days before the intended flight date. It was even cheaper than the available direct flights to Legazpi. It also included perks that I have discussed above.

Second, the comfort class experience included dedicated airport check-in counters and domestic Mabuhay Lounge access. Third, the ticket also included business-class-like perks, such as priority boarding and priority luggage tagging.

Fourth, the onboard amenities included a pillow, a blanket, and a bottle of water for a domestic flight. Lastly, the onboard snack service included a gourmet sandwich and a drink of choice, which was very welcome for a short domestic hop to Cebu.

On the other hand, I noticed that the aircraft’s age is starting to show in the plane’s interiors. I believe it is time for Philippine Airlines to refit the cabins across its entire fleet. Also, I want to mention the cost of the plane ticket. While I mentioned above that it was reasonable, I believe it is still on the higher end of the price range. For someone who always flies on cheap economy tickets, the ticket price is still expensive – but worth it. 😉

I enjoyed my first-ever domestic comfort class experience with Philippine Airlines. Will I try it again? Maybe yes, maybe no. It will always depend on the circumstances. I am keen on trying their retrofitted widebody business class product on the Airbus A330.

Here is a summary of our flight and the aircraft used for this flight from Manila to Mactan, Cebu:

Airline: Philippines Airlines
Flight Date: 29 October 2024
Flight Number: PR 2853
Route: Manila, Philippines (MNL) to Cebu, Philippines (CEB)
Duration: 57 minutes
Seat Number: Seat 21A
Aircraft: Airbus A321-200
Aircraft Registration: RP-C9924
Engines: 2 x International Aero Engines V2500
Age: 9.4-years-old
Delivered: June 2015

Thank you for joining me in this flight report. Have you flown Philippine Airlines in their Domestic Comfort Class? How was your experience? Will you fly with them again in that class? Share your thoughts and experiences in the comments section below. Do you have any questions about anything mentioned above? Post your questions in the comments section below, or send them via email to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, and Cebu Pacific Air. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my Google Pixel 8 Pro.

Flight Report: PEACH AVIATION MM 158 – Fukuoka to Osaka Kansai – Future-Proof & Efficient Japanese Domestic Low-Cost Flight [April 2023]

In April 2023, I flew to my favorite country, Japan, for the first time since the pandemic. I thought I was just in time for the cherry blossom season, but Sakura started early this year. I saw a ₱1 base fare ticket to Fukuoka from Osaka a few months ago and decided to grab this low fare to visit Japan again.

Upon arrival in Fukuoka, I stayed only for a night and decided to fly to Osaka the next day and base there for the remaining 6 days. Between these 2 cities, I flew with one of Japan’s biggest low-cost airlines – Peach Aviation. This Peach Aviation flight MM 158 from Fukuoka to Osaka Kansai is today’s flight report feature. Read on below as I share details about this future-proof and efficient Japanese domestic flight.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines, Emirates & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Peach Aviation

Peach Aviation Limited, operating as Peach, is a Japanese low-cost airline based in Osaka, Japan. The airline was founded by All Nippon Airways and Hong Kong-based private equity firm First Eastern Investment Group on 10 February 2011. The airline was initially named A&F Aviation and rebranded to Peach on 24 May 2011.

The airline had its first domestic commercial flight to Sapporo and Fukuoka on 1 March 2012. It also marked the first flight by a Japanese low-cost airline in the country. It flew its first international route from Osaka Kansai International Airport to Seoul Incheon International Airport back on 8 May 2012. The airline has launched several domestic and international routes through the years and has become one of the biggest low-cost carriers in the country. In 2018, All Nippon Airways, its parent company, announced the merger of Peach and another low-cost carrier, Vanilla Air, with Peach as the surviving entity.

Today, Peach flies to 37 destinations within Japan, South Korea, China, Hong Kong, and Thailand. It has bases in Osaka, Naha (in Okinawa), Tokyo Narita, and Sendai. The airline operates an all-Airbus A320 fleet. It expects deliveries of Airbus A320neos and Airbus A321LR (long-range) aircraft in the next few years. On 24 April 2023, the airline celebrated an important milestone as it flew its 50millionth passenger since it started its operations.

Peach sports a unique livery consisting of pink, purple, and white color schemes. As far as I am aware, the airline does not have a loyalty program. It has a monetary token called Peach Points where these points can be used to pay for Peach flights, add-ons, and government taxes.

Peach is a low-cost airline. The airline offers basic airline fares at low and affordable prices. Any other add-ons and services availed of such as check-in baggage allowance, seat selection, and inflight meals are paid on top of the basic fare.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Airfare

I booked my one-way ticket 2 months before the intended flight date and paid ¥8,260. I availed of the airline’s Simple Peach basic fare and bought a 20-kilogram check-in baggage allowance as an add-on. My local credit card issuer charged me ₱3,559.50, including the foreign currency transaction conversion fees.

I believe the total fare price is reasonable considering it was for a flight during the peak Sakura season and it was booked 2 months before the flight.

Travel Requirements

The airline staff only requested a valid identification card during counter check-in. They specifically asked for my Philippine passport during check-in. Apart from the confirmed airline ticket and valid ID, the airline staff did not require any other requirements to board this flight.

Before The Flight

3 days before the flight, Peach Aviation sent a flight email reminder. They sent a pre-flight preparation checklist and tons of information about check-in and bag drop procedures. They also offered more add-ons such as additional baggage allowance and seat selection.

At the time of the flight, check-in procedures are only done at the airport at least 1.5 hours before the flight. Recently, the airline has introduced flight check-in procedures through its official mobile application.

Aircraft & Flight Information

This Fukuoka to Osaka Peach flight MM158 utilized a 7.4-year-old (at the time of the flight) Airbus A320-214 aircraft. This plane, delivered to the airline in November 2015, is registered under JA817P. It has 180 seats in an all-economy class 3 x 3 configuration.

The flight took off from Fukuoka International Airport at 6:13 p.m. and touched down at Kansai International Airport in Osaka at exactly 7:00 p.m. The flight only took 47 minutes and arrived 5 minutes ahead of schedule.

Ground & Airport Experience

Domestic flights out of Fukuoka International Airport depart from the Domestic Terminal. This is the airport terminal connected to the Kūkō Line of the Fukuoka City subway system.

CHECK-IN

Check-in for domestic Peach flights opens 90 minutes before the scheduled time of departure. Passengers first check-in through the check-in kiosks, line at the counters for document check, and drop bags for weight and security checks at the bag-drop counter. Seats are assigned automatically unless availed of for an additional fee.

This unique check-in process took me less than 5 minutes to finish. Add to that, the ground staff at the document check and bag-drop counters were nice and accommodating. It was an easy, quick, and efficient check-in process. Well done, Peach!

PRE-DEPARTURE

After check-in, I lined up and took some time to pass through security. I walked to our assigned gate, Gate 2, and noticed that the noticeboards included the expected flight delays in the smallest timeframe (10 to 15 minutes).

The Gate 2 pre-departure area had enough seats for all the people in our flight. It even had workstations for those who wanted to do some work while waiting or those who needed to go into a meeting before catching a flight.

BOARDING

The ground staff announced the pre-boarding reminders at 5:30 p.m. They started boarding passengers at 5:35 p.m., 20 minutes before the scheduled departure.

Passengers assigned to seats A and F in rows 16 and above boarded the plane first. They were followed by all passengers seated between rows 16 and above. Next, passengers assigned to seats A and F in rows 1 to 15 boarded the plane. They were followed by the rest of the passengers. One quick note – all boarding announcements were made in Japanese and not in English.

The crew closed the cabin doors at 5:55 p.m. The boarding process was finished in 20 minutes. It was quick, orderly, and efficient. The plane pushed back at exactly 6:00 p.m.

Inflight Hard & Soft Product

SEAT FEATURES

This Fukuoka to Osaka Peach flight was operated by an all-economy-class Airbus A320-200 aircraft. The plane has 180 economy seats configured in a 3 x 3 arrangement split in the middle by a single aisle. According to SeatGuru, all seats (excluding the exit row seats) have a seat width of 17 inches and a seat pitch of 29 inches.

I got an aisle seat (4C) for this quick flight to Osaka. Each seat features an industry-standard leg room, a foldable tray table and a seat pocket with the aircraft safety card, air sickness bag, inflight magazines (both in English and Japanese) and an inflight digital service information sheet. Each passenger also has access to individual air vents and individual reading lights.

INFLIGHT SNACKS

Peach does not offer complimentary snacks or meals onboard. Passengers can purchase snacks, meals, or drinks onboard through the inflight digital service. Unlike other low-cost carriers, the Peach cabin crew does not go around the plane and offer snacks to the passengers. They only go to the passengers once food orders made through the inflight portal are served.

They offer a wide range of snack and drink options at reasonable prices. I did not avail of any food or drink service during this flight.

INFLIGHT ENTERTAINMENT

Like most low-cost airlines, Peach Aviation planes do not feature personal entertainment screens. They provide inflight magazines both in English and Japanese.

The airline also has an inflight portal where passengers can browse through various entertainment contents such as airline original videos and other variety shows. The portal’s shop offers souvenirs for those who want to buy some and transportation tickets for those who want to take the bus from Kansai Airport to Umeda. The portal also features a moving inflight map that shows real-time details about the flight.

INFLIGHT CONNECTIVITY

Peach did not offer in-flight Wi-Fi on this short flight to Osaka. Passengers can connect to the onboard connection only to access the inflight portal and not to use the internet or messaging applications.

LAVATORY

I did not get the chance to visit the lavatory because the flight was a little under an hour.

Cabin Crew Service

Unfortunately, I did not have a direct interaction with the cabin crew on this flight. I saw them only during boarding, before take-off and landing and during disembarkation. At least, they made sure that everyone followed the protocols during these times. Overall, the cabin service lack personal touch from the crew.

Disembarkation & Baggage Claim

The aircraft touched down at Kansai International Airport at exactly 7:00 p.m. and taxied to Terminal 2. We got off the plane through the tarmac and walked quite a distance to the baggage claim area. We got our bags after a few minutes and headed to the free shuttle bus to Terminal 1 / Kansai Airport train station.

The arrival experience was almost like our Jetstar flight from Sapporo to Tokyo Narita back in February 2018.

Flight Experience

I had a fun, interesting and unique flying experience with Peach Aviation. I believe some of the Japanese way of doing things are different from what we are used to, but they totally make sense. I found their systems quick, efficient and future-proof.

This flight had some notable points. First, the check-in process was unique but quick and very efficient. The whole process took me less than 5 minutes and that included checking in via the kiosk, having my documents checked with the ground staff and surrendering my check-in luggage for a weight and security check.

Second, Fukuoka Airport announced every possible delay on their flight noticeboards. They announced the expected 5-minute delay. Impressive! Third, the boarding process was, again, unique but made everything run smoothly and quickly. I noticed that it is only in Japan that they board A and F passengers before anyone else. This specific process works and makes boarding faster.

Fourth, Peach Aviation’s inflight portal is something else. It is future-proof and a nice additional feature for a low-cost airline. Another airline that comes to mind is Scoot, with its ScootHub. I hope the other low-cost airlines in the region develop their own inflight portal. I seriously think this portal makes the inflight experience a lot better.

Lastly, the fare I paid for this flight (¥8,260 / ₱3,559.50) was worth every single penny. The airline offered an affordable fare during the peak season and delivered an excellent flying experience.

Moving to the other side, I personally think the airline can improve some parts of the flight. First, they can add more contents and options to the inflight portal. Currently, the entertainment options are limited to airline-related videos and some variety shows. It would be nice to have full movies or television series in the options.

Second, I hope the airline can also incorporate English announcements both during boarding and during the flight. They can continue making the announcements in Japanese, but I hope they can also add some English parts for the important ones. Lastly, I personally felt the lack of cabin crew touch on the flight. I may be saying this as someone who is used to the Southeast Asian kind of inflight hospitality. The cabin crew service still affects the overall flying experience.

Nevertheless, it was still an excellent flight with Peach Aviation. Will I fly them again in the future? Definitely. It would be interesting to see if other Japan-based airlines follow the same processes. I wonder if All Nippon Airways (ANA), Japan Airlines (JAL), Air Do, Jetstar Japan and other local airlines do the same thing. I hope I can fly all of them in the future.

To my fellow aviation geeks, here are some additional information about this domestic flight to Osaka:

Airline: Peach Aviation
Flight Date: 14 April 2023
Flight Number: MM 158
Route: Fukuoka, Japan (FUK) to Kansai Airport, Osaka, Japan (KIX)
Duration: 47 minutes
Seat Numebr: 4C (aisle seat)
Aircraft: Airbus A320-214
Aircraft Registration: JA817P
Engines: 2 x CFM International CFM56 Engines
Age (at the time of the flight): 7.4 years old
Delivered: November 2015

This sums up my first-ever flight with Peach! Have you flown Peach in the past? How was your experience? Will you fly Peach soon & or by any chance have questions about anything mentioned above? Feel free to share your experiences or post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s Peach flight report. I hope you can also check out these flight reports as well as my previous flight reports with Cebu Pacific Air, Singapore Airlines, Emirates, Vietnam Airlines and Air France. All other previous flight reports can be found under the Flight Reports category. Feel free to check them out. Please look forward to more flight reports in the future.

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PS. Photos were taken using my OnePlus 9 Pro.