Tag: flight

Flight Report: CEBU PACIFIC AIR 5J 922 – Manila to Fukuoka – ‘Almost-Missed’ Surprise & Free Base Fare International Flight

Hey ho & welcome to another flight report! Let’s take a break from all the Going Solo in Europe content & go back to something related to my 2nd favorite country after the Philippines – Japan. A few months ago, my friend & I flew to Fukuoka, Japan for 48 hours to surprise our close friend in her 1st international trip. Believe it or not, my friend & I spent less than ₱12,500 each for that whole trip – flights & hostel included. We flew with Cebu Pacific Air in a super affordable fare & stayed with Nekokura Hostel to save same some cash.

Today’s flight report will talk about that ‘almost-missed’ Manila to Fukuoka Cebu Pacific Air flight we took for that 48-hour Fukuoka trip. I will share with you how we booked the cheap ticket 3 weeks before the trip, how was our ground experience at Ninoy Aquino International Airport Terminal 3 & what can you expect in Cebu Pacific Air’s international in-flight product & cabin crew service.

I’ve covered a few Cebu Pacific Air & Cebgo flights in my previous flight reports – ₱600 Legazpi to Manila flight on 5J 328, $24 Manila to Jakarta flight on 5J 759, short & empty Boracay flight on 5J 905 & the Cebgo Turboprop flight from Boracay to Manila on DG 6244. Let’s add this ‘almost-missed’ & free base fare flight to Fukuoka on 5J 922.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website. As mentioned in my previous flight reports, Cebu Pacific Air is the Philippines largest low-cost carrier. It flies to more than 60 domestic & international destinations across the country, Asia-Pacific & the Middle East. It is wholly owned by JG Summit Holdings, led by the Gokongweis. Including its subsidiary Cebgo, the airline operates a fleet of 70+ Airbus & ATR commercial & cargo aircraft with a number of new generation aircraft orders in place.

The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year. It has its own loyalty program called GetGo & is a founding member of Value Alliance, the world’s largest alliance of low-cost carriers.

Airfare & Inclusions

My friend & I got our return Manila to Fukuoka ticket for only ₱2,873.74. At the time of booking, Cebu Pacific Air’s loyalty program GetGo offered their Fukuoka route for 2,400 points per way plus taxes. At the same time, they had a ‘5,000 points off’ promotional code for selected East Asia routes including Fukuoka. The return ticket to Fukuoka costs 4,800 points plus taxes. Upon check out & using the promotional code, we ended up having our base fare free & paying only the airfare taxes. Note that we booked our tickets 3 weeks before the flight. Flights to Fukuoka take more than 3 hours per way. Having this affordable return ticket was definitely a good deal!

Cebu Pacific Air is a no-frills airline – meaning fares only include 7-kilogram carry on allowance & a guaranteed seat in the flight. Baggage allowance, food, reserved seats & insurance are all available at an extra cost. Fees & charges differ for each flight. You can click this link to more about the add-ons cost for each Cebu Pacific Air route. This trip only last for 48 hours & it wasn’t even cold yet in Japan so I only brought a small backpack me – no add-ons needed.

Want to know how I get these cheap tickets? I revealed my secrets in these blog posts – How to be a champ in booking low fare tickets part 1 & part 2.

Flight & Aircraft Information

This Manila to Fukuoka Flight on Cebu Pacific Air left Manila station a few minutes late because of us (you’ll know why) but arrived Fukuoka International Airport 11 minutes early. We left Manila at 3:27 pm PHT & arrived Japan at 7:49 pm JST. The total flight time was 3 hours & 22 minutes. The flight used a 7-year old (that time) Airbus A320-214 aircraft in an all-economy class configuration. The plane has a total of 180 seats on a 3-3 layout.

Airport Experience

My friend & I arrived at the airport 3 hours before the flight. We had quick lunch & went straight to the travel tax counter. After paying the required travel tax, we went to Cebu Pacific Air’s check in counters. There were 3 lines for check in – one for regular check in, one for mobile & internet check in & the last one for group bookings & senior citizens. My friend & I already checked in online so we headed to the mobile & internet check in line. All 3 check in lines were long, slow & chaotic.

Pamela, one of Cebu Pacific Air’s supervisors, heard & approached me. She apologized for the chaotic check in process & said that particular afternoon was busier than expected. She escorted us to the next available counter for check in. The woman in the check in desk was nice & accommodating. She granted our request of having emergency exit seats for no additional cost. The whole check in process took us about 1 hour & 15 minutes; it used to be less than 10-15 minutes.

After check in, my friend & I went to clear immigration. All immigration counters also had long & slow-moving lines. We asked favors from people in front of us if we can go first since our flight leaves in 35 minutes; thankfully, they agreed. It still took us 25 minutes to clear immigration. We went straight to final security check & cleared the process in less than 5 minutes. While falling in line, I already saw the Cebu Pacific Air ground staff calling Fukuoka-bound passengers. They are about to close the aircraft doors in 5 minutes. After clearing final security, my friend & I literally ran to the boarding gate & went straight to the plane. The cabin crew closed the plane doors after we boarded. Thank God we made it!

In-Flight Product

As a low-cost carrier, Cebu Pacific Air doesn’t offer on-board entertainment screens & complimentary food. All seats have a decently sized tray table & a small pocket with in-flight magazines & safety card. It has 28 inches of seat pitch & a generous recline. My friends & I were seated in the emergency exit seats so we had bigger leg room than the usual but no seat recline. The seats on this airplane were already old & needs a refit.

In-flight meals & snacks are available for purchase from the time of booking the ticket up to 24 hours before the flight. Guests who failed to pre-book snacks or meals can still buy from the items being offered on-board by the cabin crew. Items for sale are found in the Fun Café menu in the seat pockets of every passenger. I purchased a bottle of Gatorade for ₱80 & a bottle of water for ₱40 during this flight.

One unique feature of Cebu Pacific Air flights is the in-flight fun games. Cabin crew members ask 3 questions under a specified category. The first passenger to get the correct answer receives a complimentary airline merchandise. My friends & I joined the game on this flight & we won a Cebu Pacific Air pouch.

I didn’t have the chance to visit the lavatory on this 3.5-hour flight. From past experiences, there’s nothing spectacular about Cebu Pacific Air lavatories – they’re clean, plain & basic like a usual low-cost carrier lavatory.

Cabin Crew Service

The cabin crew on this Cebu Pacific Air flight to Fukuoka was nice & friendly. They greeted the passenger with their best smiles & served the food right after take-off. The crew assigned to our area even asked me questions how I was before she served my drinks. She even offered a glass of ice which they don’t usually do. I have nothing against the crew on this flight. I was a happy & satisfied customer.

Verdict

Overall, it was another pleasant flight with Cebu Pacific Air. We even got more than what we paid for. Imagine paying only ₱2,873.74 for a return ticket to Fukuoka, Japan & booking it 3 weeks before the flight? You rarely get that kind of airfare deal. It was definitely a steal!

The airport & ground experience was the worst part of this flight. Long & slow check in & immigration queues & last-minute boarding process didn’t make the experience enjoyable. My friend & I were thankful for Pamela, the woman at the check in counter & the people who allowed us to cut the immigration line. We won’t make it to our flight if not for them. All parties (including us) are at fault on what happened. We didn’t imagine that those airport scenes we see in movies would also happen to us. It was our first time running from security check to the boarding gate; it was also our first time being called for boarding. Don’t worry, we already learned our lesson.

The in-flight experience made up for all the mishaps that happened in the ground. The cabin crew assigned to our flight were friendly. The emergency exit seats were relatively comfortable to seat in on this 3.5-hour flight. My friends & I won in the in-flight game. More importantly, we arrived Fukuoka ahead of schedule despite leaving Manila a few minutes late. Sure, the airplane seats, tray tables & pockets needs a refit but these didn’t affect our fun flight to Fukuoka.

I will definitely fly again with Cebu Pacific Air in the future. They are always the best option for flying cheap to destinations here in the Philippines, in Asia Pacific & in the Middle East. I’m gutted my flights with them to Shanghai, China & Ho Chi Minh City, Vietnam were cancelled because of the coronavirus pandemic. I am still looking forward to booking future trips with them! I also want to try (again) & this time cover their long-haul economy routes to Dubai, Sydney & Melbourne. For those who want to know the specifics of this flight & the airplane used, check out the details below:

Airline: Cebu Pacific Air
Flight Date: 18 October 2019
Flight Number: 5J 922
Route: Manila (MNL) Philippines to Fukuoka (FUK) Japan
Duration: 3:22 hours
Seat Number: 12A
Aircraft: Airbus A320-214
Aircraft Registration: RP-C3237
Aircraft Engine: 2 x CFM International Jet Engines
Age: 8 years old
Year Delivered: 2012

That’s it for today. Have you ever missed (or almost-missed) a flight because of a mishap in check in, immigration & final security check? What happened & what did you do when that happened? You may share your experiences in the comments section below. Do you have any question about the things mentioned above or about Cebu Pacific Air in general? You may also send them to me via e-mail to contact@thewkndtravel.com & I’ll get to them soon.

Thanks for joining me in today’s flight report! My next flight report will be about Czech Airlines on my flight from Prague, Czech Republic to Copenhagen, Denmark. Watch out for that! In the meantime, you may follow me on my social media pages – Facebook & Instagram.

PS. Photos were taken using my HTC U11.

Flight Report: BRUSSELS AIRLINES SN 2811 – Brussels to Prague – Belgium’s Flag Carrier & My First Ever European Airline Experience

Hello & welcome to a new flight report. In the last flight reports, I shared with you how my Manila to Singapore & Singapore to Amsterdam flights with Singapore Airlines went. I flew with this Skytrax 5-star rated airline & I definitely had a great time. My journey to Singapore was fast & on time & my 13-hour flight to Amsterdam didn’t feel that long.

Today, I will share with you details about my first ever flight with a European airline. After spending 5 days around The Netherlands & 4 full days around Belgium, I hopped on a 65-minute flight from Brussels Airport (of course in Brussels) to Václav Havel Airport in Prague, Czech Republic. I flew with Belgium’s flag carrier, Brussels Airlines. I will give you details about the airlines & how this 65-minute international flight went.

Brussels Airlines

Brussels Airlines is Belgium’s national airline & the country’s largest airline. It is part of the Lufthansa Group, which also owns airlines such as Lufthansa, Swiss International Airlines, Eurowings & Austrian Airlines. The airline flies to over 100 destinations across Europe, North America, Africa & Middle East. Its (all) Airbus fleet consists of 10 Airbus A330s, 17 Airbus A320s & 22 Airbus A319s.

Brussels Airlines’ base airport is Brussels Airport, about 20 minutes from the Brussels city center. The airline adopts Lufthansa’s frequent flyer program – Miles & More & is also a member of Star Alliance group.

Airfare

Brussels Airlines offers their inter-Europe fares in 4 classes. Its European flights follow the low-cost carrier model where the cheapest fare only includes the a randomly assigned seat in the flight & a carry-on baggage. All other add-ons come with a free. Fares go higher as soon as you avail more services. Check out the image below for Brussels Airlines’ fare types. Please take note that their medium & long-haul flights use the Economy (with 3 variants) & Business class format.

Took this screenshot from Brussels Airline’s website – here are the 4 fare types for European flights

I availed the Light&Relax fare option & paid €67,40 for this one-way flight. The non-refundable fare includes a regular seat, 23 kilograms check in baggage allowance & 12 kilograms carry-on allowance. It also includes a free change to an earlier flight as long as it’s on the same fare class. Food & drinks are for sale during the flight. I booked my tickets 4 months before the flight & I think it’s still cheap in European aviation standards.

Flight & Aircraft Information

Brussels Airlines operated this flight from Brussels (BRU) to Prague (PRG) with an 18-year old Airbus A320-214 aircraft. This aircraft, with registration OO-SNB, has been with the airline since May 2011. The plane is named Rackham & sports such black livery – patterned after the shark submarine from the famous Belgian comic series, The Adventures of Tintin. The plane has 180 seats in on a 3-3 configuration over 30 rows. Bizz&Class passengers occupy the front row seats.

The flight to Prague took 1 hour & 16 minutes with the first few & the last minutes used for taxiing. The flight itself (from take-off to touch down) took only 1 hour & 5 minutes (65 minutes). We left the gate in Brussels on time & arrived Prague a few minutes early. The flight went smooth – no turbulence happened given the rainy weather in both cities.

Check In, Baggage & Boarding

Check in process for this Brussels Airlines flight was fast & efficient. I scanned my passport & got my boarding pass from the self-check in kiosk. I went to the automatic bag drop counters to check in my luggage. I placed my bag in the counter, scanned my passport, got my bag tag & placed it around my luggage handle. The machine got my luggage & I got it back when I arrived in Prague. This process took me less than 5 minutes; that includes the short queue in the bag-drop counters. Security check also didn’t take long – it was quick & easy.

Baggage allowance for Brussels Airlines’s European flights based on the fare types. The Light&Relax fare I bought included a 23-kilogram check in baggage allowance for this flight. This is on top of the 12-kilogram carry-on baggage allocated for every passenger. The airline’s carry-on baggage allowance is very generous compared to the 7-kilogram allowance I’m used to here in the Philippines.

The airline boards the passengers based on fare types. The Bizz&Class & Flex&Fast passengers boarded the plane first & the Light&Relax & Check&Go passengers followed. The boarding process didn’t take long; it only took us 20 minutes to board the plane. One thing I noted in this flight (probably an airport thing) was that the boarding gate was announced an hour before the flight. It was the first time I had that case but not really an issue.

Seat, In-flight Meals & Entertainment

There isn’t much to talk about in terms of seats, in-flight meals & entertainment. The aircraft has standard leather seats. The leg room was okay (for me) but can be too tight for taller people. Each seat has a small storage space by the knees. In-flight magazines & safety cards were placed in a small pocket in front of the passenger. The seats had no USB ports & power outlets. Its layout is almost similar to the seats of Asian low-cost carriers.

The crew offered in-flight snacks & beverages for a fee. Passengers can buy snacks after the pilot switches off the seat belt sign. The in-flight menu is available in the seat pocket in front of the passenger. Brussels Airlines do not offer in-flight entertainment for its inter-Europe flights – no person entertainment screens or mobile entertainment options. It has pretty basic flight features.

Lavatory

I didn’t have the chance to visit the lavatory on this 18-year old aircraft. I got a window seat (seat 9F) & I didn’t feel the need to visit the lavatory on this short flight. I reckon its features are basic; I just hope they maintained it well over the years.

Cabin Crew Service

The Brussels Airlines cabin crew service were alright. They helped the passengers that need help in putting bags in the overhead cabin. They entertained questions from the passengers. They were in all smiles selling food & drinks to the passengers. They also took care of the minor who flew by himself to Prague – the crew assisted the kid from check in, to boarding up until inside the plane. They even gave him a snack & assisted him in Prague until he got reunited with his parents. Cabin crew service was not outstanding but not bad either. They deserve more praise for the way they took care of the minor passenger.

Verdict

Overall, this Brussels Airlines flight from Brussels, Belgium to Prague, Czech Republic was alright. It was my first European airline & it didn’t disappoint. I did some research & watch trip reports on Brussels Airlines & European airlines prior to the flight so I know what to expect in the flight. I cannot compare this flag carrier with the likes of Singapore Airlines or Philippine Airlines. Brussels Airlines’ European flights are somewhat the same with low-cost airline flights here in Asia.

This flight was cheap considering its cost & the European living standards. Every add-on has a price tag & of course, you get what you pay for. The Light&Relax fare’s 23 kilograms baggage allowance is already a win for me. I’d like to highlight the generous 12-kilogram carry-on baggage allowance. Thank you, Brussels Airlines!

My ground experience in Brussels Airport was excellent. All processes were fast & efficient. I finished check in & security check in minutes. The hard product was alright – seats were okay & the leg room was standard. The aircraft was 18-years old & somewhat didn’t smell well during boarding. The bad smell eventually disappeared when the pilot turned the engines on. The soft product was standard & simple – on time boarding & flight departure, earlier flight arrival, normal cabin crew service & services for additional fees. Flight announcements were made in English, French & Flemish languages.

Will I fly Brussels Airline again? Maybe yes, maybe no depending on the fare. If I get the same low fare value for an hour flight, then yes. If there’s another airline who flies the same route & offers better hard & soft product for a few extra euros, I might opt for that airline. Will I recommend Brussels Airlines to you guys? Of course, especially when its cheaper & more valuable than European low-cost carriers. Trust me, I had a good flight in an old aircraft – very basic on-board service but excellent ground experience. I’d also like to try their medium & long-haul flights in the future.

In case you want to know the specific details of this flight, check out the list below:

Airline: Brussels Airlines
Flight Date: 1 November 2019
Flight Number: SN 2811
Route: Brussesls (BRU) to Prague (PRG)
Duration: 1:16 hours
Seat Number: 9F
Aircraft: Airbus A320-214
Aircraft Registration: OO-SNB
Aircraft Engine: 2 x CFM International Jet Engines
Age: 18 years old
Year Delivered: 2001 (Delivered to Brussels Airlines 2011)

Have you ever flown Brussels Airlines in the past? How was your in-flight experience with them? Will you fly them again? What’s your favorite European airline & why? Share your thoughts & experiences in the comments below. Do you have any questions about this flight? Feel free to send those questions via e-mail to contact@thewkndtravel.com. By the way, please help me promote my social media platforms – Facebook & Instagram.

Thanks for joining me today’s flight report! Watch out for my posts about Prague & Czech Republic in my Going Solo in Europe series.

PS. Photos were taken using my HTC U11.

Flight Report: CEBGO DG 6244 – Caticlan (Boracay) to Manila – Quick Turboprop Flight Back To The Metro

Hello & welcome to another flight report. Today, I will tell you more about my recent flight with Cebu Pacific Air’s subsidiary, Cebgo. I flew with them from Caticlan (Boracay) to Manila in September after spending 4 days with my high school friends in paradise. Join me as I share with you some details about Cebgo, the flight, the aircraft used & the flight experience.

In case you missed it, I shared with you last week details of our Manila to Caticlan (Boracay) flight with Cebu Pacific Air. It was an enjoyable, short yet relatively empty flight to paradise island. Know more about that flight report here.

cebgo

Cebgo is a low-cost carrier & is a subsidiary of Cebu Pacific Air. The airline previously operated as South East Asian Airlines (SEAir) & Tigerair Philippines until Cebu Pacific Air acquired the whole company in 2014. Cebgo currently flies to 29 domestic destinations with Manila & Cebu as its main hubs.

The airline used to operate an all-Airbus fleet until its parent company transferred all its turboprop operations to the subsidiary. Now, the airline subsidiary operates an all turboprop fleet of 20 ATR aircraft. It is also the only Philippine-based airline that operates a full cargo ATR turboprop aircraft.

airfare

As mentioned in my Manila to Caticlan (Boracay) flight report, I only paid ₱1,147.72 & 100 GetGo points for the round-trip ticket. It included seats on both flights & a 7-kilogram carry on baggage per way. We didn’t purchase check in baggage allowance because we were only there for 4 days. Check out the screenshot of our ticket below.

FLIGHT INFORMATION

This Cebgo flight from Caticlan (Boracay) to Manila was operated by a 2.2-year ATR aircraft delivered to the airline in September / October 2017. This turboprop plane can carry 78-passengers in an all-economy seat configuration. The flight took only 52 minutes including taxiing. We left Caticlan Airport 15 minutes early & arrived Manila Airport 58 minutes earlier than the scheduled arrival time.

Check In, Baggage & Boarding

Just like its parent company Cebu Pacific Air, Cebgo also offers mobile & web check in feature for all their flights. Passengers travelling without check in baggage can skip counter check in & go straight to their respective boarding gates. My friend & I already checked in for the flight days before & we already had our boarding passes in our phones. We didn’t have to go through the normal check in process at Boracay Airport.

Here’s a screenshot of my mobile boarding pass. I presented this with a valid ID during boarding.

Cebgo offers prepaid baggage on all its flights. All tickets come with a free 7-kilogram carry on baggage. Check in baggage is available for purchase at the time of booking the ticket up to 4 hours before the flight schedule. In case you are wondering how much does the check in baggage allowance cost, here are the rates as of today, 1 December 2019 from the Cebu Pacific Air website.

This flight’s boarding process took a bit of time. The people were asked to board 2 buses, depending on their seat number. Those seated from rows 1 to 10 boarded the plane first, while those seated in the last 10 rows boarded the plane last. We utilized the sole passenger door at the back.

Looking for a hostel to stay in Boracay? Check out Mad Monkey Hostel Boracay! It’s the island’s hidden party hostel gem. I wrote a Hostel Of The Day feature on this hostel. Check out the hostel review here.

Seat, In-Flight Meal & Entertainment

Passengers are not allowed to choose or change seats in turboprop flights from check in up to the flight itself. The airline system automatically assigns seats to the passengers a week before the flight while the airline ground staff assign seats to passengers while maintaining the aircraft’s weight stability. Preferred seats are available for purchase up to 4 hours before the flight.

The aircraft has a 2 x 2 seat layout. Each row has 2 window seats & 2 aisle seats. The seat pitch was alright; there was not enough legroom as expected. The seats only have armrests as dividers & no ‘individual’ seat space unlike those from jet planes.

In-flight snacks are available for purchase up to 24 hours before the flight or during the flight. Please take note that meals can be limited only to light snacks because DG flights are not ‘long’ flights. Most of them only take about an hour.

Cebgo’s ATR aircraft do not offer personal entertainment screens. The airline subsidiary, just like its parent company, is a low cost carrier thus only offers the basic flight service. On the good side, they have the in-flight Smile Magazine & an aircraft safety card in every pocket found in front of every seat.

Lavatory

The aircraft’s only lavatory is found at the back of the plane, near the main passenger door. It is clean & well-maintained. The lavatory space is just basic & alright, nothing fancy.

Cabin Crew Service

Cabin crew service in this short flight was good. All passengers were greeted with warm smiles. The crew also helped out the passengers in sorting their bags in the overhead storage spaces. They also finished offering & selling snacks to passengers minutes after the seat belt sign was turned off.

Verdict

It is always a pleasure flying with Cebgo. I prefer flying with Cebgo than its mother company, Cebu Pacific Air, because of their flights arrive on time, if not way earlier than the expected touchdown time. This good practice is evident in this flight when we left Caticlan 15 minutes early & arrived Manila 58 minutes ahead of schedule. Keep it up, Cebgo!

The aircraft used was relatively new & modern. Seat pitch was acceptable; legroom wasn’t that good. Seat comfort was fine, nothing extraordinary. These seats will do for short intercity / region flights. Personally, I still prefer the seats in their Airbus jet aircraft.

Overall, it was a quick but enjoyable flight with Cebgo. There isn’t much difference with the other Cebu Pacific Air flights & service, except the timely performance & the type of aircraft used. I’m happy to say that I am flying Cebgo again in a few weeks to Legazpi for the holidays. I’m already excited for the flight. I’m sure it’ll be great!

If you want to know the technical details of this flight & the aircraft used, check out the information below.

Airline: Cebgo
Flight Date: 16 September 2019
Flight Number: DG 6244
Route: Caticlan (Boracay) (MPH) – Manila
Duration: 52 minutes
Seat Number: 14B
Aircraft: ATR 72-600
Aircraft Registration: RP-C7286
Age: 2.2 years
Year Delivered: 2017

Have you ever flown with Cebgo? How was your experience? How do you like (or dislike) it compared to its parent company, Cebu Pacific Air? Share your good & bad experiences in the comments section below! Do you have any questions about the flight, Cebgo or Cebu Pacific in general? You can send them to me via email to contact@thewkndtravel.com. Don’t forget to turn your notifications on for my social media channels – Facebook, Instagram or Twitter. 

I appreciate you reaching this part of this trip report. Thank you for your time. Don’t worry, I’ll take you to Singapore & Europe in the next flight reports!

PS. Photos were taken using my HTC U11.

Flight Report: CEBU PACIFIC AIR 5J 905 – Manila to Caticlan (Boracay) – Short & Relatively Empty Flight To Paradise Island

Hello & welcome to another flight report. I’ve been away for a while, but fret not, I am now back & ready to share more with you. I have close to 10 flight reports (from Cebu Pacific Air, Singapore Airlines, Brussels Airlines & Czech Airlines) coming up; so stay tuned for these reviews & posts.

Look at that beautiful wing tip of the Airbus A320 sharklet that flew us from Manila to Boracay.

In the last flight reports, I shared with you details about by Indonesia Air Asia flights from Jakarta to Yogyakarta & back, from Yogyakarta to Jakarta. I also gave some details about my Cebu Pacific Air piso-fare flight from Manila to Jakarta which was booked just 2 months before the trip. Today, we’ll go back to my most-used local airline – Cebu Pacific Air. This time, I’ll take you with me from Manila to Caticlan (Boracay).

Check out the post below as I share with you some information about this short flight to the paradise island of Boracay.

cebu pacific air

As mentioned in my previous flight reports (Legazpi to Manila & Manila to Jakarta), Cebu Pacific Air is the Philippines’ largest low-cost airline that flies to various destinations within the country, across the Asia Pacific & the Middle East. It is wholly-owned by JG Summit Holdings, led by the Gokongweis. Including its subsidiary Cebgo, the airline operates a fleet of 70+ Airbus & ATR commercial & cargo aircraft with a number of new generation aircraft orders in place.

The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year. It has its own loyalty program called GetGo & is a founding member of Value Alliance, the world’s largest alliance of low-cost carriers.

airfare

Early this year, my friends booked a September Boracay trip for about ₱4,500 per person. A few weeks after they secured their tickets, I decided to secretly join them & booked my return ticket for ₱1,147.72 & 100 GetGo points. Yes, I paid about 1/4 of what my friends paid & even got better flight times.

By the way, the ticket only included a seat in both flights & a carry-on baggage up to 7 kilograms. Nothing more, nothing less. It only takes about an hour to fly to Boracay & it was only a weekend trip; there was no need to bring a lot of stuff. Check out the screenshot of my ticket below.

flight information

The flight was operated by a 6.4-year old Airbus A320-214 twin jet aircraft sporting the new Cebu Pacific Air livery. The plane was built & delivered from Toulouse, France last July 2013. It operates an all economy class configuration with 180 seats in total. The flight, including taxiing, took about 1 hour & 7 minutes. The plane was only airborne for 42 minutes.

We pushed back a few minutes behind schedule, but we were able to land at Caticlan Airport earlier than the scheduled arrival time. The flight was alright, with a few turbulence experienced.

Check In, Baggage & Boarding

Cebu Pacific Air offers counter, mobile & web check in for all their domestic flights. Since I was travelling light (no check in baggage), I immediately went to the boarding gate with my mobile boarding pass. There was no need to drop by the check in counters for check in.

Here’s a screenshot of my mobile boarding pass for 5J 905 from Manila to Caticlan (Boracay).

The airline offers prepaid baggage for all its flights. Guests have the option to travel light (7 kilogram carry on baggage only) or to purchase baggage for their flights. The baggage rates depend on when the allocation was purchased. See the updated baggage rates to & from Caticlan (from Manila) from the Cebu Pacific Air Fees Summary page as of 24 November 2019.

The boarding process was fast & efficient. It didn’t take long because the flight was not full. There were many empty seats & available cabin storage space. Take note that the ground staff checks your identification card when you are boarding with your mobile boarding pass. They make sure that the passenger on the ticket & boarding pass is the one taking the flight.

There were many empty seats in this domestic flight to MPH. Seats 16D, 16E & 16F were vacant!!

Seat, In-Flight Meals & Entertainment

Cebu Pacific Air, being a low-cost carrier, offers everything for a fee. Preferred seats are available for purchase up to 4 hours before the flight. If no seat is purchased, the airline’s system automatically assigns seats to all passengers a week before the flight. Each seat has a standard 28-inch pitch & has a basic recline. The seat pitch & recline doesn’t really matter for short flights like this. My friend & I were seated one row apart; it kinda sucks because we had 2 separate booking reference numbers. He eventually moved in the seat beside me since it was not occupied.

Snacks & meals are available for pre-purchase up to 24 hours before the flight. If you missed out booking your meal, you can always buy from the snack trays being rolled out by the cabin crew during the flight. The prices of in-flight snacks are expensive. It’s best to just bring your own snack, which the airline allows by the way.

The airline doesn’t offer in-flight entertainment. The back of the seats in front of each passenger has nothing. Each passenger has a seat pocket in front; the seat pocket contains the aircraft safety card & in-flight magazine.

The crew held a fun game during this flight. They asked 3 questions under a category & gave airline merchandise to the passengers who gave the correct answers. It’s this small touch that gives some passengers something to look forward to flying with the airline.

lavatory

We were only airborne for 42 minutes & I didn’t have the chance to visit the lavatory. I always go to the toilet before boarding because I want to avoid the hassle of asking my seat neighbor to stand up & make way for me going to the toilet.

cabin crew service

Cabin crew service in this flight has been just alright – it was not outstanding or special. They greeted each passenger entering the aircraft during boarding. One thing I noticed is they finished the meal / snack service just a few minutes after the seat belt sign was turned off. I suppose there were not many people who bought snacks during the flight.

verdict

Overall, it was a usual Cebu Pacific Air flight. I really did not expect so much considering I only paid ₱1,147.72 return; that’s half of that fare for this flight. What I particularly liked about this flight is it being on schedule. We were able to arrive Caticlan Airport earlier than expected & managed to surprise our friends who were already in Boracay that day.

I have a few upcoming Cebu Pacific Air flights on their Airbus A330 & Airbus A321 aircrafts. I wonder if the experience will be different from this flights, but I am already looking forward to that. In case you are wondering about the specifics of this flight & the aircraft used, check out the details listed below.

Airline: Cebu Pacific Air
Flight Date: 13 September 2019
Flight Number: 5J 905
Route: Manila (MNL) – Caticlan (Boracay) (MPH)
Duration: 1:07 hours
Seat Number: 16A (changed from 16C)
Aircraft: Airbus A320-214 Sharklet
Aircraft Registration: RP-C3275
Age: 6.4 Years Old
Year Delivered: 2013

Have you used Cebu Pacific Air in your recent flight? How was your experience? Do you plan to fly with them again in your future flights? Let’s engage into a discussion in the comments section below. You can also share your experiences, ideas, comments & suggestions via email to contact@thewkndtravel.com. Don’t forget to turn your notifications on for my social media channels – Facebook, Instagram or Twitter. Please also help me promote these pages to your families & friends.

Thank you for joining me in today’s flight report. Watch out for the next one!

PS. Photos were taken using my HTC U11.

Flight Report: EVA AIR BR 277 – Taipei to Manila – Taiwan’s 5-Star Airline For An Affordable Fare

Last month, I ran a poll on my Facebook page & asked you, my readers, if you are interested in reading flight / trip reports in this platform. 101 out of the 107 respondents said they want to see this type of content here. A few weeks later, here I am, sharing with you the very first flight report on this website.

Coincidentally, this is also my website’s 100th post – YES!! I believe the best way to celebrate this milestone is to introduce this new section called Flight Report. This blog section will always include information about the fare & the flight. It will also tackle experiences about the check in & boarding procedures, seat quality, in-flight service & a lot more.

My family & I flew to Taipei, Taiwan (I know – wait for the newest Taipei posts in the coming weeks) about a month ago for a 4-day father’s day weekend trip. I’ve been to Taipei twice, one in 2015 with my high school friends & the other in 2017 with my colleagues / office friends. My mom insisted that we go to Taiwan (again for me) to have another family trip since our last was Singapore in 2015. Third time’s a charm & the trip happened. We flew with Evergreen Airways, commonly known as EVA Air, for both Manila to Taipei & Taipei to Manila legs.

EVA Air

EVA Air is a privately-owned & international full-service airline based in Taoyuan International Airport in Taiwan. It commenced operations in 1991 & since then has been flying to multiple destinations in Asia Pacific, North America & Europe. It is also Taiwan’s second largest airline, next to the flag carrier, China Airlines. The airline is Taiwan’s 5-star carrier certified by Skytrax, an international airline & airport review company.

Our ride back to Manila – a 3.5-year old Airbus A330-300 aircraft delivered to EVA Air in 2015 🙂

Let me share with you my thoughts about our EVA Air BR 277 flight last month. EVA Air runs 3 daily flights between Manila & Taipei. The flight I am about to tell you was our Taipei to Manila afternoon flight. Apologies, I wasn’t able to get as much detail as I can during our Manila to Taipei flight because of its early morning departure. I was asleep most of the time on board that Airbus A321-200 flight to Taipei.

Airfare

My family & I booked our tickets about 4 months before our intended trip. Each economy return ticket cost USD 127.32 or about PHP 6,600+ in our currency. You might think this is expensive; but it’s not. My previous tickets to Taipei cost me PHP 2,700+ return, but only provided an airline seat & carry-on baggage. It didn’t include check in baggage, food or whatsoever; the schedules were inconvenient. Our ticket to & from Taipei included in-flight meals & entertainment, 30-kilograms check in baggage per way & free seat selection. If you try to add these services to my previous tickets, it’ll be pretty much the same cost.

Details of our Manila – Taipei – Manila ticket. Each passenger only paid USD 127.32 round-trip.

The fare we paid for was such a great deal for a return flight to Taipei on a 5-star airline. It was worth every single peso.

Flight

BR 277 from Taipei to Manila took 1 hour & 55 minutes in the air. The plane left Taoyuan Airport a little late but managed to arrive at the Ninoy Aquino International Airport on schedule. The flight used a 3.5-year old Airbus A330-300 delivered to EVA Air in 2015. The plane has 2 passenger classes – business class & economy class. Business class seats were at 2-2-2 configuration while the economy class followed a 2-4-2 seat configuration.

Check-In & Boarding

EVA Air’s Economy Class Check-in Counters at Taipei-Taoyuan International Airport Terminal 2.

Check-in & boarding was alright. We were travelling with a kid so we were always a priority during check-in & boarding. The ground staff assisted us to a special check-in counter while we boarded the plane first among the economy class passengers. I can’t say the experience was amazing or bad because I didn’t get to experience the usual process.

Seat, In-flight Meal & Entertainment

EVA Air offers a great range of in-flight services. First, seat selection is free of charge upon booking / online check-in. Take note that our fare is the lowest possible fare the airline can offer & with that, the seat selection feature is still free. The seat pitch of EVA Air’s Airbus 330-300 is 33 inches; pretty decent for me. The leg room was generous enough for it to be apt for a long haul flight. The seat was comfortable; it also featured an adjustable headrest. The seat pocket contained the necessary safety card, in-flight magazine & Duty Free brochure.

Such a generous leg room on EVA Air’s Airbus A300-300 aircraft.. Or maybe I’m not that tall? LOL

Second, in-flight meal was okay. It didn’t have the best taste, but it was decent enough to fill our stomach. And oh, they offered a full rice / pasta meal with salad & fruits on a 2-hour flight. Passengers can also choose the type of meal (low calorie, halal, vegetarian, etc.) they prefer up to 24 hours before the flight.

EVA Air provided a full rice meal with salad & dessert on a 2-hour flight from Taipei to Manila. 🙂

Third, each seat has a small touch screen monitor & an old-style remote. The in-flight entertainment had an acceptable range of movies & programs to watch. It also had a number of albums you can listen to. I wish they had more choices though. Every passenger is provided with a pair of earphones sealed in a plastic container. Each seat is also equipped with a USB port. The in-flight entertainment in my seat didn’t work for the most part of the flight. The flight attendant tried to reset it but it still didn’t function. It’s not a major issue since the flight didn’t last long.

Fourth, the cabin crew provided pillows & blankets to passengers who requested for it. Again, it is a short flight so add-ons like these are not expected, but props to EVA for having them on board (even if the supply is limited & it is only available upon request). EVA Air’s in-flight amenities on our BR 277 flight were excellent. I’m not going to complain. We got way more than what we paid for.

Lavatory

The flight only lasted for less than 2 hours. Unfortunately, I didn’t have the chance to go to the lavatory. Perhaps, I’ll check it out in my next EVA Air flight.

Cabin Crew

EVA Air’s cabin crew were alright. I only had a few encounters with them & with those times, not everyone was wearing a smile. There were one or two who were super nice & accommodating. I generally felt they’re like robots going around distributing food & getting food trays afterwards. I can’t blame them if they had to speed up their service but I think I’m just used to the hospitality of Southeast Asian airlines. It’s not the best & also not the worst, I’ve experienced worse in another airline.

Verdict

Overall, my experience with EVA Air on BR 277 from Taipei to Manila was great – extremely affordable fare for a full-service 5-star certified airline, with on-time flight departure & arrival, quick & special check-in & boarding process (thanks to my baby cousin), amazing in-flight amenities & so-so cabin crew service. I’m not going to judge the cabin crew on that flight & generalize that all EVA cabin crew are the same; perhaps that batch wasn’t having a great day.

Will I fly EVA Air again? YES, of course! They always offer extremely cheap fares to Australia, North America & Europe. I’d love to try their long haul product in the future, especially on their newest Boeing 787 Dreamliner. If you want to know more about our flight & the aircraft used, here are the complete details of it:

A glimpse of EVA Air’s new Boeing 787 Dreamliner. I’d love to fly this new aircraft in the future!! 🙂

Airline: EVA Air
Flight Date: 18 June 2019
Flight Number: BR 277
Route: Taipei Taoyuan – Manila
Duration: 1:55 hours
Aircraft: Airbus 330-300
Aircraft Registration: B-16336
Aircraft Serial Number: 1690
Age: 3.5 Years
Year Delivered: 2015
Engine: 2 x GE CF6-80E1A4

Have you flown with EVA Air in the past? Was it on a short haul or long haul route? How was your experience? Feel free to share your experiences in the comments section below. Do you have any questions about my experience or EVA in general? You can send it to me via e-mail to contact@thewkndtravel.com. I’ll respond as soon as I can. Don’t forget to follow me & please please please also help me in promoting my social media channels – Facebook, Instagram or Twitter.

One last look at the aircraft that flew us back to Manila last June ’19 – an EVA Air Airbus A330-300

Thank you very much for joining me in this very first flight report. I hope you are excited for the upcoming ones!

PS. Photos were taken using my HTC U11.