Tag: flight

Flight Report: SINGAPORE AIRLINES SQ 915 – Manila to Singapore – First International Flight After 31 Months [June 2022]

You read the title right! After 31 months of being in the Philippines, I finally flew out of the country again. The last time I went out of the Philippines was when I flew to Europe in 2019 via Singapore. Believe it or not, my last flight out of the country was also on Singapore Airlines SQ 915 back in October 2019. How does this recent SQ 915 flight compare to the pre-pandemic Singapore Airlines flight experience? We’ll find out in this flight report!

Singapore Airlines

Singapore Airlines is Singapore’s national carrier. This award-winning world class airline is based in one of the world’s best airports – Singapore Changi Airport. The airline starred as Malayan Airways in 1947; it then re-branded & commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers & the number of international passengers carried worldwide.

The airline currently flies to over 60 destinations in more than 30 countries across 5 continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.

Singapore Airline flies a modern aircraft fleet consisting of Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max & Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator with 60 currently in service & 5 more on order. 7 of the 60 Airbus A350’s in service have the ultra-long range (ULR) premium (only business & premium economy class) configuration. These ULRs are mostly used in the North America routes.

Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities & services you can think of. All SQ tickets include free check-in baggage, meals & in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance – one of the world’s biggest airline alliance networks.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines, Philippine Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

Late May 2022, I randomly saw an affordable ticket to Kuala Lumpur on Singapore Airlines for travel within 30 days. With borders now opening & Malaysia dropping the test entry requirements, I decided to immediately book this ticket to Kuala Lumpur.

The return ticket initially cost US$199.70. I used up my KrisFlyer miles (earned when I flew with Singapore Airlines to Europe in 2019) before they expire in the next 12 months. The ticket price went down to just US$146.69 including 7,665 redeemed KrisFlyer miles.

The ticket included 4 flights in economy class – Manila to Singapore, Singapore to Kuala Lumpur, Kuala Lumpur to Singapore & Singapore to Manila – with 1.5-hour layovers at Singapore Changi Airport both ways. The ticket also includes 25-kilogram baggage allowance on all sectors, inflight meals & snacks & even inflight entertainment on board.

My bank charged me ₱7,926.12 including foreign currency conversion charges. It was a really good deal from Singapore Airlines considering the current world market situation & inflated fuel prices. For context, other airlines’ ticket prices were around ₱10,000 to ₱15,000 return at the time of booking this SQ ticket. Some of these airlines don’t even include baggage & meals in the ticket prices.

Travel Requirements

I am only transiting at Singapore Changi Airport & I’m flying to Kuala Lumpur afterwards. On the day of the flight, Singapore does not have any requirements for transiting passengers as long as the passenger has an onward connecting flight under the same booking reference number. Those with split bookings will be required to fulfill the entry requirements of Singapore. Check out the requirements for my flight to Kuala Lumpur & transit in Singapore as per the airline’s website a day before this flight.

Singapore Airlines regularly updates their travel requirements page. You can find the latest destination & transit requirements on this page.

Before The Flight

Days after I booked my flight, Singapore Airlines sent an e-mail reminding me to check the entry & transit requirements for my trip. The e-mail had links where I could check the entry protocols for each flight.

3 days before my flight, the airline sent an e-mail informing me about mySQupgrade. It is their instant upgrade program from economy to business class for a hefty price. The instant upgrade offer cost around ₱30,000 – almost 4 times the price of my return ticket. I did not avail of this upgrade offer.

2 days before this flight, the Singapore Air mobile application notified me that my flight is already open for online check-in. I immediately checked-in for my flight to Singapore & onward flight to Kuala Lumpur & chose forward section seats for both flights. The airline allows passengers to choose their seats for free during online check-in.

Flight Information

This Manila to Singapore Singapore Airlines flight was operated by an Airbus A350-900 aircraft delivered in February 2021. This A350 has the airline’s 2-class regional configuration with 40 seats in business class & 263 seats in economy class.

The flight departed Manila at exactly 8:00am from Runway 06/24 & landed Singapore Changi Airport at 10:58am. It only took 2 hours & 58 minutes to reach Singapore. The flight was generally quiet & stable; not much turbulence happened.

Airport & Ground Experience

AIRPORT CHECK-IN

Singapore Airlines segregated check-in counters per cabin class & frequent flyer status. KrisFlyer & Star Alliance status holders & business class passengers have dedicated check-in counters. Economy class passengers have their own queues as well. Economy class passengers who checked in online have a separate & a faster queue.

I already checked in 2 days before so I lined up at the internet check-in queue. The lady at the counter checked my vaccination certificate & travel requirements for Malaysia & then issued my boarding passes to Singapore & Kuala Lumpur. She also weighed my carry-on bag & advised that passengers are only allowed up to 2 carry-on bags each. The whole check-in process took about 25 minutes; it was not as fast as my previous SQ 915 flight in 2019.

PRE-DEPARTURE

After immigration & security check, I walked to Gate 110 where we’ll board our flight to Singapore. The airline divided the pre-departure area into groups according to their assigned seats on the plane. KrisFlyer & Star Alliance status holders & business class passengers were assigned at Groups 1 to 3. Economy class passengers seated at the rear of the aircraft were placed in Group 4. Those in the middle were assigned to Group 5. I, together with the other passengers assigned in the forward economy cabin, were placed under Group 6.

BOARDING

Boarding commenced 30 minutes before the flight at 7:10am. Business class passengers & status holders under Groups 1 to 3 were asked to board the aircraft first. Passengers who require assistance & those traveling with kids & infants boarded next. Economy class groups 4 & 5 followed. Our group, group 6, boarded the plane last.

Economy class passengers were offered earphones at the jet bridge, just a few steps before the aircraft door. The friendly Singapore Airlines cabin crew welcomed every guest & directed them to the aisle where they will walk to their seats. The whole boarding process only took 26 minutes. Aircraft doors were closed at 7:36am.

Inflight Product & Experience

Singapore Airlines is a full-service airline. This means that the airline features personal entertainment screens, has a more comfortable seat & provides inflight meals & drinks. Check out what Singapore Airlines offers on this flight from Manila to Singapore.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

SEAT FEATURES

This Manila to Singapore flight was operated by an Airbus A350-900 with 40 lie-flat business class seats & 263 standard economy seats. According to SeatGuru, each business class seat has a 60-inch seat pitch & 28-inch seat width. The seats have a 1-2-1 configuration, with each seat having direct aisle access. All business class seats are equipped with a large personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces & a large tray table.

Business Class Seat
Economy Class Seat

Economy class seats have a seat pitch of 28 inches & seat width of 18 inches – slightly bigger than the Boeing 787-10’s 17.5 inches seat width. Each seat comes with a spacious leg room, an adjustable headrest & a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a fold-able tray table with mirror, a coat hook, small storage space below the screen, a fold-able cup holder, a USB charging outlet & a universal power outlet in between seats. Pillows & blankets are now available by request.

Check out the screenshot below for the amenities available on this flight:

Singapore Airlines’ economy class seats provide more than what you actually need for a 3-hour flight. The seats & adjustable head rests were comfortable.

INFLIGHT MEAL

The airline offered a complimentary hot meal on this flight to Singapore. Physical menus have been phased out & meal menus can be accessed through the airline’s onboard connectivity service. Passengers had 2 options – Chicken Adobo & Egg Tortilla. I chose the Chicken Adobo meal & was surprised that it still came with a yogurt, a bread roll with butter & drink of choice (coffee, tea, wine, beer, water or juice). I know Singapore Airlines announced in 2020 an enhanced economy class dining experience for short haul flights under 3.5 hours. I expected meals to come in food boxes with sustainable tableware, but I guess the Manila-Singapore-Manila routes were not included in the said changes. I’ve added screenshots below of the menu for this flight.

The chicken adobo tasted great; the meat was full of flavor. The food portions were just right for a 3-hour flight. The crew went around after the meal service to offer a 2nd round of drinks to passengers. An hour after the meal service, I asked for their signature Singapore Sling drink – still their best drink onboard.

I love how the airline continues to use metal cutlery on this route instead of disposable plastic tableware. I hope they can find an alternative for the plastic cups. Oh, one thing! I noticed that they had already removed the towel service before the meal service.

INFLIGHT ENTERTAINMENT

Krisworld, Singapore Airline’s entertainment system, offers thousands of options to choose from. They have hundreds of movies & TV shows to watch, thousands of songs to listen to, games to play & a few local media content to check out. All these options can be accessed via the touch screen personal entertainment screens found in front of every seat. The touch screen screens were responsive & easy to navigate. It also showed the flight path & even details of onward connecting flights. The provided earphones were alright. They aren’t noise canceling but they did its job.

Krisworld also gives frequent flyers the option to personalize their experience. The system asks for the passengers KrisFlyer membership number & then shows the passenger’s favorites or the last song, movie to television show he/she watched / left unfinished. I hope Singapore Airlines install cameras in their A350’s which passengers can access / view during flights.

INFLIGHT CONNECTIVITY

Singapore Airlines offered Wi-Fi service on this flight. PPS Club members & business class passengers are given 100MB of data to use up during the flight. The airline also gives complimentary 2 hours of messaging service to KrisFlyer members in economy class. Non-members can opt to either register to KrisFlyer to avail of the data plans on board. Check out the data plans below (rate as of writing this blog) as per the airline’s website.

LAVATORY

I didn’t get the chance to visit the lavatory on this short hop to Singapore. I got a window seat; my neighbor by the aisle was asleep most of the flight.

Cabin Crew Service

Cabin crew service is one area where Singapore Airlines excels the most. The crew on this flight to Singapore were super friendly & accommodating. They welcomed all passengers with their best smiles, served the meals with the happiest faces & catered to the passenger’s needs with utmost attention. They made sure all passengers had an enjoyable onboard experience. The cabin crew service made this flight even more memorable. Thank you, SQ!

Disembarkation & Baggage Claim

Passengers disembarked in an orderly manner. Business class passengers headed out first, followed by economy passengers in the forward cabin. The rest of the passengers came next. I didn’t go straight to baggage claim since I was in Singapore only for transit.

Final Thoughts

It was another memorable flight with Singapore Airlines. Aside from it being my first international flight out of the Philippines since the pandemic, it turned out as how excellent flights should be – with or without the current crisis. The pandemic may have changed some onboard amenities, but it didn’t stop Singapore Airlines from offering a world-class flight experience on this flight to Singapore.

I enjoyed this flight because of the following. First, the ticket price was cheaper than the Philippines-based low-cost carriers. It even provided more value than those from LCCs. Second, the cabin is clean & very modern. Third, the cabin crew service was topnotch. Fourth, the pandemic may have happened, but the airline has not downsized meal service on their Manila to Singapore flights. It had the same portions, 2 options & sides & even retained the metal cutlery with it.

Fifth, they offered a 2-hour complimentary messaging service to KrisFlyer members. The Wi-Fi service was good. They had connectivity issues but overall worked fine. Sixth, the entertainment system remained updated & competitive. They have the latest movies & TV series seasons. They even had the list of connecting flights & respective boarding gates for those with connecting flights. Lastly, the pandemic has forced the airline to digitalize some onboard amenities. Inflight menus & magazines are now digital.

I noticed some services have been downsized compared to how they were pre-pandemic. First, the towel service prior to the meal service has been omitted. Second, pillows are no longer provided in every seat. They are now available by request. These are only minor & have not affected the overall flight experience.

So happy I was able to try their signature Singapore Sling drink onboard. Can’t wait for the next!

At this stage, I will choose to fly with Singapore Airlines over any Asian airline. I’ve had high expectations from the airline & I can confidently say that they delivered. I cannot wait for my next flight with them. Thank you, Singapore Airlines for this enjoyable flight to your home country, Singapore!

Allow me to share with you the technical details of the flight & the aircraft used. Please see below:

Airline: Singapore Airlines
Flight Date: 29 June 2022
Flight Number: SQ 915
Route: Manila (MNL) to Singapore (SIN)
Duration: 2 hours & 58 minutes
Seat Number: 44A
Aircraft: Airbus A350-941
Aircraft Registration: 9V-SHU
Engines: 2 x Rolls-Royce Trent XWB
Age: 1.4 years old
Delivered: February 2021

Have you recently flown with Singapore Airlines? What do you think of their service after the dark ages of the pandemic? Feel free to share your recent experiences in the comments section below. Do you have a question about the airline or this flight? You may post them in the comments below. If you are shy to post below, you may send your questions, experiences & thoughts via e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s flight report! Watch out for my onward flight from Singapore to Kuala Lumpur also on Singapore Airlines. In the meantime, you may check out my previous flight reports here. Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CEBU PACIFIC AIR 5J 923 – Fukuoka to Manila – Strict But Well-Organized Free Base Fare Flight Back To Manila

Hey, I hope you’re coping well. I know most of us miss flying & going on vacations. The Covid-19 pandemic stopped leisure travel & has forced us to stay in our homes indefinitely. While most of the countries all over the world are restarting leisure travel, we, Filipinos, are still not allowed to do so – even domestic travels are not allowed. All we can do now is to look back & relive the great memories we made in our previous trips.

One of the trips I keep on revisiting is our Fukuoka 2019 surprise trip. My friend & I surprised another friend in her supposed-to-be first solo international trip. I already shared with you details about this trip in the following posts – 48 Hours in Fukuoka for less than ₱12,500 all in, Nekokura Hostel of the Day feature & 5J 922 Cebu Pacific Air Flight Report. Today, I will share with you details of our Cebu Pacific Air 5j 923 flight from Fukuoka, Japan back to Manila, Philippines. Know how organized Japanese people & airports are & generally how the flight went in this new flight report.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Cebu Pacific Air

As mentioned in my previous 5J flight report, Cebu Pacific Air is the Philippines largest low-cost carrier. It flies to more than 60 domestic & international destinations across the country, Asia-Pacific & the Middle East. It is wholly owned by JG Summit Holdings, led by the Gokongweis. Including its subsidiary Cebgo, the airline operates a fleet of 70+ Airbus & ATR commercial & cargo aircraft with a number of new generation aircraft orders in place.

The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year. It has its own loyalty program called GetGo & is a founding member of Value Alliance, the world’s largest alliance of low-cost carriers.

Airfare & Inclusions

My friend & I got the return ticket to & from Fukuoka, Japan for only ₱2,873.74. We booked it through the airline’s loyalty program, GetGo, ‘5,000 points off’ promotion. At the time of booking, one-way base fare to Fukuoka were valued at 2,400 points. The return ticket cost us 4,800 points plus airline (minus 5,000 points – yay, so basically free base fare) & airport taxes. My friend & I only paid for the taxes & charges imposed by the airline – a decent deal, eh? It definitely was a steal considering the tickets were bought 3 weeks before the flight schedule.

Cebu Pacific Air is a low-cost carrier – meaning tickets only include the passenger’s base fare & taxes. The airline offers baggage allowance, seat selection, meals & refreshments & all over flight services for a fee. The airline’s fleet don’t have personal or communal entertainment screens. The fare my friend & I bought only includes a 7-kilogram carry-on luggage which was enough for our 48-hour Fukuoka trip. The full list of the airline’s add-on charges is found in their website.

Flight & Aircraft Information

This Fukuoka to Manila Cebu Pacific Air flight was operated by a 5.5-year-old (that time) Airbus A320-214 aircraft with registration RP-C3277. The airplane has an all-economy configuration (just like all other Cebu Pacific Air aircraft) with 180 seats on a 3-3 layout. The flight left Fukuoka station at 7:48 pm JST & arrived Ninoy Aquino International Airport (in Manila) at 11:10 pm PHT. The flight took 4 hours & 22 minutes from one airport gate to the other.

Ground & Airport Experience

International flights arrive & depart from Fukuoka Airport’s international terminal. The terminal is 10-minute (free) bus ride from the Fukuoka Airport Subway Station / Domestic Terminal. Upon arrival at the terminal, my friend & I went to Row C check-in counters. The counters opened 3 hours before the flight.

Check-in process was quick & efficient. Heavy bags & boxes undergo security checks before they can be accepted by the ground staff for check-in. There were 3 normal check-in & 1 online check-in counters that day. All ground staff strictly check & weigh each passenger’s carry-on items. They only allow 7-kilograms of carry-on baggage & up to 2 items only. My friend & I already checked-in online & queued in the online check-in counter. We requested for exit row seats; the lovely check-in counter crew granted our request. Our whole check-in process took 20-minutes & that included 15 minutes in queue for the luggage security check.

In case you missed it, we almost missed our Manila to Fukuoka flight because of lengthy check-in process & slow immigration lines in NAIA 3. Know more about this almost-missed flight in this flight report.

Immigration & final security took less than 10 minutes. There were no long lines or whatsoever. The flight boarding process commenced 30 minutes before the scheduled departure. Passengers with children & those needing special assistance boarded the aircraft first. The regular passengers boarded next. We boarded from Gate 56 & finished after 15-20 minutes. Boarding has quick & smooth.

In-Flight Product

Cebu Pacific Air is known as a no-frills airline. The airline keeps their fares low by providing the most basic product on air – a guaranteed seat on the flight & a 7-kilogram carry-on baggage allowance. Additional flight features such as baggage allowance, in-flight meal, insurance, seat selection & the likes are available at an extra cost.

My friend & I were assigned at exit seats 12B & 12C. These exit row seats have enormous legroom but do not recline. Regular seats on Cebu Pacific Air’s Airbus A320 aircraft feature 28 inches of seat pitch & generous reclines. These seats were made & designed by Recaro, a world-renown seat manufacturing company known for their light & ergonomically-designed seat products. Each seat features a decently sized tray table & a small seat pocket with the aircraft safety card. The seats don’t feature personal entertainment screens. The only available form of entertainment is the monthly in-flight magazine found in every seat pocket.

Shortly after take-off, the cabin crew rolled out their snack cart & offered snacks to all passengers. The list of items for sale is found in the Fun Café menu in the seat pockets. The crew also handed out the pre-ordered snacks & meals to those who availed them. The airline allows passengers to pre-book their meals & snacks from the time of booking up to 24 hours before the flight.

This night flight didn’t feature the usual in-flight fun game. The crew gave the passengers the time to rest & sleep. I didn’t have the chance to visit the lavatory during the flight; I was dead tired after a long day of walking around the city.

Cabin Crew Service

The cabin crew welcomed us into the flight with their biggest smiles. One crew also went up to us & explained the additional protocols for passengers seated in the exit rows. I didn’t have much chance to interact with the crew on this flight but those small encounters made a big difference in the flight experience.

Overall Experience

It was another pleasant flight with Cebu Pacific Air. My friend & I definitely enjoyed this flight from Fukuoka to Manila. The pleasant experience started with getting return tickets for only ₱2,873.74 without baggage. I still can’t imagine how this is possible in the current times? The ticket is even cheaper than a domestic ticket to destinations like Coron & Siargao or even international destinations like Hong Kong & Singapore. Cebu Pacific Air changed the game by giving every Juan the chance to fly in the most affordable rate.

The airport & ground experience was superb! It was the total opposite of my experience on the flight from Manila to Fukuoka. The check-in lines were fast-moving bur organized. The check-in process was efficient. The ground staff were reasonably strict but were nice & very accommodation. Immigration, final security check & boarding process didn’t take long. It was my 3rd time flying out of this airport & the experience hasn’t changed. I am amazed how the airport management maintained it even with the increasing number of passenger traffic. All my Fukuoka Airport experiences were very close to ideal.

The flight experience was alright as expected. The cabin crew greeted us with their best smiles upon boarding & disembarking from the plane. I didn’t have much to talk about the in-flight experience because I was asleep most of the flight. The only thing I didn’t like was our plane didn’t have an available airport gate when we landed in Manila station. We waited inside the plane for more than 15-20 minutes before we finally got our Terminal 3 gate assignment. I really hope the local airport authorities do something about this once everything does back to normal.

I cannot wait to fly out again with Cebu Pacific Air in the future. I have plans of trying their long-haul flights (again but this time feature it) to perhaps Sydney or Melbourne once Australia opens. I also want to just fly out to wherever possible & take some time off. I will surely fly with them on those trips. For those of you who want to know the flight & aircraft details, here are the information you want or need:

Airline: Cebu Pacific Air
Flight Date: 20 October 2019
Flight Number: 5J 923
Route: Fukuoka (FUK) Japan to Manila (MNL) Philippines
Duration: 4:22 hours
Seat Number: 12C
Aircraft: Airbus A320-214
Aircraft Registration: RP-C3277
Aircraft Engine: 2 x CFM International Jet Engines
Age: 6 years old
Year Delivered: 2014

Thank you for joining me in today’s flight report. Do you have any questions about the flight or anything mentioned above? Feel free to post them in the comments section below. You may also send these questions via e-mail to contact@thewkndtravel.com.

How I wish we can all soon go back to the times when flying & travelling is safe & places are virus-free. Those safe times are far from happening based on the current vaccine & treatment developments but I hope you are coping well with the effects of pandemic. Let’s us all hope for better times in the future. For the meantime, we can all connect & talk about our previous travel experiences. Follow me on my social media channels – Facebook & Instagram.

Don’t forget to check out my previous Cebu Pacific Air flight reports: Legazpi to Manila, Manila to Jakarta, Manila to Caticlan (Boracay), Caticlan (Boracay) to Manila on Cebgo & Manila to Fukuoka. Other flight reports can be found under the Flight Reports category. Until next time. Stay safe!

PS. Photos were taken using my HTC U11.

Flight Report: CZECH AIRLINES OK 502 – Prague to Copenhagen – Czech Republic’s National Carrier & World’s Fifth Oldest Operating Airline

Hi & welcome to another trip report! Last time, I took you with me onboard Brussels Airlines flight SN 2811 from Brussels, Belgium to Prague in Czech Republic. I went around the country for 4 full days – walked around Prague & Prague Castle, saw the bone church in Kutná Hora & visited the quaint fairy tale town of Český Krumlov. I enjoyed my time around Czech Republic but I had to move to the next country – Denmark.

Last November 2019, I flew from Prague to Copenhagen in Denmark onboard Czech Airlines flight OK 502. This short flight on one of the world’s oldest airlines will be the subject of today’s flight report. Join me as I share bits about Czech Airlines & its in-flight product, the ground experience in Václav Havel Airport Prague & the flight in general.

Czech Airlines

Czech Airlines, České Aerolinie in local language, is Czech Republic’s flag carrier based in Václav Havel Airport in Prague. The airline started operations in 1923; it is (at time of writing) the world’s 5th oldest airline after KLM, Avianca, Qantas & Aeroflot. The Czech government used to own the airline but was passed on to different private owners including Korean Air. As of today, Smartwings, Czech Republic’s biggest (low-cost) airline, owns majority of Czech Airlines. The airline flies to more than 30 European & Middle Eastern countries on both regular schedules & seasonal charters.

Czech Airlines is a proud member of the SkyTeam Alliance & has partnerships with Air France, KLM, Aeroflot, China Airlines, Delta, Korean Air, Garuda Indonesia & a lot more. The airline’s frequent flier program is called OK Plus. The program gives passengers OK Plus Miles on flights with Czech Airlines.

Airfare & Inclusions

I booked my Czech Airlines ticket directly with the airline 5 months before the flight. I paid 1,588 Kč (₱3,658.88 in local currency, credit card charges included) for this one-way ticket that includes 8-kilogram carry-on baggage allowance, 23-kilogram check in baggage allowance & free standard seat selection.

This was my ticket. Our flight’s number changed from OK 508 to OK 502 weeks before the schedule.

Czech Airlines, like most European carriers, offer their tickets according to fare bundles. The airline offers an economy lite fare which only includes carry-on baggage allowance & a guaranteed seat on the flight. All other services, such as check in baggage & seat selection, come with extra fees. I availed of the economy plus fare which, as mentioned above, includes carry on-baggage allowance, check in baggage allowance & free standard seat. They also offer an economy flex bundle which includes a light snack, priority check in & boarding on top of all the perks of economy plus passengers. Earning miles, rebooking & refund conditions differ from one bundle to the other. The airline also sells business class tickets on bundles. Inter-Europe business class products are not impressive so let’s not talk about it.

Remember my previous flight report on Brussels Airlines on my flight from Brussels to Prague? I availed of their Light & Relax fare bundle with has the same inclusions as Czech Airlines’ Economy Plus fare bundle. These fare bundles remind me of low-cost carriers here in the Philippines – the likes of Cebu Pacific Air & Air Asia.

Flight & Aircraft Information

Czech Airlines used a 19-year old Smartwings Boeing 737-800 aircraft. This aircraft, with registration OK-TSV, has been in use since December 2000. The plane has 189 seats on a 3-3 configuration. Business class passengers are seated in front of the cabin & have the middle seats vacant.

This flight I took is actually a Prague to Reykjavik flight which has a technical stop in Copenhagen. The flight left Prague with passengers both bound for Denmark & Iceland. We, the passengers bound for Copenhagen, disembarked in Copenhagen Airport. The plane took in new bound for Reykjavik, Iceland from Copenhagen. This flight from Prague, Czech Republic to Copenhagen, Denmark took 1 hour & 5 minutes from one airport gate to the other. We were airborne for only 59 minutes.

Airport & Ground Experience

I arrived Prague Airport 2 hours before my flight. Czech Airline’s check in counters were empty, not even a single person checking in during my time. Check in process took less than 5 minutes. The guy at the check in counter wasn’t friendly at all.

After check in, I went through security check. Business class & priority passengers & status holders have a special line. Economy class passengers go through the general line. The line moved fast because the airport’s security system is very organized & efficient. There was no need to clear immigration since I was travelling within the Schengen zone.

Prague Airport has spacious pre-departure areas. There were very few people during my time, leaving many seats empty. Some seats have power outlets & charging ports. The ground staff commenced boarding on time. Business class & priority passengers boarded first, followed by those seated at the back of the plane. I was one of the few passengers who boarded last. Boarding process was peaceful & organized. It took 25 minutes to board all passengers.

In-flight Product

Czech Airlines’ in-flight product is very basic. The seats were fitted with dirty & old leather covering. Each seat has 2 small pockets in front. The 1st pocket found within the eye level has all the in-flight literature – in-flight magazine, food menu & safety card. The smaller pocket found somewhere by the knees are for the passenger’s things – boarding pass & passport, phone, etc. The leg room was standard – not very limited but not too spacious. Seats didn’t have power outlets or charging ports. My seat 7A’s recline function was broken; I sat & slept upright throughout the flight.

Czech Airlines provide onboard snacks / meals to business class & economy flex passengers & to those who pre-ordered snacks at the time of booking or at least 24 hours into the flight. The airline has a buy-on-board scheme where economy passengers can buy snacks & drinks during the flight. The food & drinks menu is found in the seat pocket in front of each passenger.

The airline doesn’t offer personal entertainment screens for their inter-Europe flights. The only form of entertainment is the in-flight magazine found in the seat pockets.

Cabin Crew Service

Believe it or not – I had limited contact with the cabin crew. They greeted me when I boarded the flight & said thanks when I left the aircraft after the flight. That’s it! There was nothing special with the service provided on this flight. They did their job, assisted the passengers put bags in the overhead cabins, did the security checks & offered snacks & drinks midway through the flight.

Verdict

Believe it or not, I believe this flight with Czech Airlines went well. After flying with Brussels Airlines to Prague a few days before, I didn’t put in high expectations for this flight. The flight was alright – not exceptional & not bad. Mad respect to the airline’s long & eventful history but I think they need to step-up their service in everything.

I was not impressed with the guy at the check in counter. I was impressed by how things happened so quick – check in, security check & walk to the boarding gate all done in less than 30 minutes. Prague Airport’s facilities & organized passenger flow system were excellent. The waiting areas were clean, spacious & quiet.

View from my seat 7A – look at the Smartwings winglet on this 20-year old Boing 737-800 plane.

The aircraft used for the flight is 20 years old. The seats & interiors badly need a refit. On-board service & in-flight soft product was alright – nothing spectacular. Having almost the same experience with Brussels Airlines made me think that in-flight experience with relatively small European carriers are pretty much the same with some Asian low-cost carriers; but these Asian LCCs have relatively newer planes, more hospitable cabin crew & even cheaper fares.

Will I fly Czech Airlines again? Yes, no or maybe. Just like Brussels Airlines, it’ll all depend on the ticket price. If the fares are cheaper than other flag carriers or low-cost airlines, then I’ll go with Czech Airlines. If the fares have small differences, then I might opt for the other airline. The experience was not bad but it was also not exceptional. It was just alright & I couldn’t be happier that they flew me to Copenhagen safe & on time.

Avgeeks, check out the details of this short flight from Prague, Czech Republic to Copenhagen, Denmark:

Airline: Czech Airlines
Flight Date: 5 November 2019
Flight Number: OK 502 (changed from OK 508)
Route: Prague (PRG) to Copenhagen (CPH)
Duration: 1:05 hours
Seat Number: 7A
Aircraft: Boeing 739-809
Aircraft Registration: OK-TSV
Aircraft Engine: 2 x CFM International Jet Engines
Age: 20 years old
Year Delivered: 2000

Have you ever tried Czech Airlines in the past? What do you think of the airline? Do you have any questions about the airline & its flight policies or perhaps anything about Prague or Czech Republic? Post them in the comments section below. I will try to answer them as soon as possible. You may also send your questions via email to contact@thewkndtravel.com.

Thank you for joining me in today’s flight report! I hope you can support & follow me on my social media pages – Facebook & Instagram. Watch out for more flight reports & Going Solo in Europe content in the coming weeks! Ciao.

PS. Photos were taken using my HTC U11.

Flight Report: CEBU PACIFIC AIR 5J 922 – Manila to Fukuoka – ‘Almost-Missed’ Surprise & Free Base Fare International Flight

Hey ho & welcome to another flight report! Let’s take a break from all the Going Solo in Europe content & go back to something related to my 2nd favorite country after the Philippines – Japan. A few months ago, my friend & I flew to Fukuoka, Japan for 48 hours to surprise our close friend in her 1st international trip. Believe it or not, my friend & I spent less than ₱12,500 each for that whole trip – flights & hostel included. We flew with Cebu Pacific Air in a super affordable fare & stayed with Nekokura Hostel to save same some cash.

Today’s flight report will talk about that ‘almost-missed’ Manila to Fukuoka Cebu Pacific Air flight we took for that 48-hour Fukuoka trip. I will share with you how we booked the cheap ticket 3 weeks before the trip, how was our ground experience at Ninoy Aquino International Airport Terminal 3 & what can you expect in Cebu Pacific Air’s international in-flight product & cabin crew service.

I’ve covered a few Cebu Pacific Air & Cebgo flights in my previous flight reports – ₱600 Legazpi to Manila flight on 5J 328, $24 Manila to Jakarta flight on 5J 759, short & empty Boracay flight on 5J 905 & the Cebgo Turboprop flight from Boracay to Manila on DG 6244. Let’s add this ‘almost-missed’ & free base fare flight to Fukuoka on 5J 922.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website. As mentioned in my previous flight reports, Cebu Pacific Air is the Philippines largest low-cost carrier. It flies to more than 60 domestic & international destinations across the country, Asia-Pacific & the Middle East. It is wholly owned by JG Summit Holdings, led by the Gokongweis. Including its subsidiary Cebgo, the airline operates a fleet of 70+ Airbus & ATR commercial & cargo aircraft with a number of new generation aircraft orders in place.

The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year. It has its own loyalty program called GetGo & is a founding member of Value Alliance, the world’s largest alliance of low-cost carriers.

Airfare & Inclusions

My friend & I got our return Manila to Fukuoka ticket for only ₱2,873.74. At the time of booking, Cebu Pacific Air’s loyalty program GetGo offered their Fukuoka route for 2,400 points per way plus taxes. At the same time, they had a ‘5,000 points off’ promotional code for selected East Asia routes including Fukuoka. The return ticket to Fukuoka costs 4,800 points plus taxes. Upon check out & using the promotional code, we ended up having our base fare free & paying only the airfare taxes. Note that we booked our tickets 3 weeks before the flight. Flights to Fukuoka take more than 3 hours per way. Having this affordable return ticket was definitely a good deal!

Cebu Pacific Air is a no-frills airline – meaning fares only include 7-kilogram carry on allowance & a guaranteed seat in the flight. Baggage allowance, food, reserved seats & insurance are all available at an extra cost. Fees & charges differ for each flight. You can click this link to more about the add-ons cost for each Cebu Pacific Air route. This trip only last for 48 hours & it wasn’t even cold yet in Japan so I only brought a small backpack me – no add-ons needed.

Want to know how I get these cheap tickets? I revealed my secrets in these blog posts – How to be a champ in booking low fare tickets part 1 & part 2.

Flight & Aircraft Information

This Manila to Fukuoka Flight on Cebu Pacific Air left Manila station a few minutes late because of us (you’ll know why) but arrived Fukuoka International Airport 11 minutes early. We left Manila at 3:27 pm PHT & arrived Japan at 7:49 pm JST. The total flight time was 3 hours & 22 minutes. The flight used a 7-year old (that time) Airbus A320-214 aircraft in an all-economy class configuration. The plane has a total of 180 seats on a 3-3 layout.

Airport Experience

My friend & I arrived at the airport 3 hours before the flight. We had quick lunch & went straight to the travel tax counter. After paying the required travel tax, we went to Cebu Pacific Air’s check in counters. There were 3 lines for check in – one for regular check in, one for mobile & internet check in & the last one for group bookings & senior citizens. My friend & I already checked in online so we headed to the mobile & internet check in line. All 3 check in lines were long, slow & chaotic.

Pamela, one of Cebu Pacific Air’s supervisors, heard & approached me. She apologized for the chaotic check in process & said that particular afternoon was busier than expected. She escorted us to the next available counter for check in. The woman in the check in desk was nice & accommodating. She granted our request of having emergency exit seats for no additional cost. The whole check in process took us about 1 hour & 15 minutes; it used to be less than 10-15 minutes.

After check in, my friend & I went to clear immigration. All immigration counters also had long & slow-moving lines. We asked favors from people in front of us if we can go first since our flight leaves in 35 minutes; thankfully, they agreed. It still took us 25 minutes to clear immigration. We went straight to final security check & cleared the process in less than 5 minutes. While falling in line, I already saw the Cebu Pacific Air ground staff calling Fukuoka-bound passengers. They are about to close the aircraft doors in 5 minutes. After clearing final security, my friend & I literally ran to the boarding gate & went straight to the plane. The cabin crew closed the plane doors after we boarded. Thank God we made it!

In-Flight Product

As a low-cost carrier, Cebu Pacific Air doesn’t offer on-board entertainment screens & complimentary food. All seats have a decently sized tray table & a small pocket with in-flight magazines & safety card. It has 28 inches of seat pitch & a generous recline. My friends & I were seated in the emergency exit seats so we had bigger leg room than the usual but no seat recline. The seats on this airplane were already old & needs a refit.

In-flight meals & snacks are available for purchase from the time of booking the ticket up to 24 hours before the flight. Guests who failed to pre-book snacks or meals can still buy from the items being offered on-board by the cabin crew. Items for sale are found in the Fun Café menu in the seat pockets of every passenger. I purchased a bottle of Gatorade for ₱80 & a bottle of water for ₱40 during this flight.

One unique feature of Cebu Pacific Air flights is the in-flight fun games. Cabin crew members ask 3 questions under a specified category. The first passenger to get the correct answer receives a complimentary airline merchandise. My friends & I joined the game on this flight & we won a Cebu Pacific Air pouch.

I didn’t have the chance to visit the lavatory on this 3.5-hour flight. From past experiences, there’s nothing spectacular about Cebu Pacific Air lavatories – they’re clean, plain & basic like a usual low-cost carrier lavatory.

Cabin Crew Service

The cabin crew on this Cebu Pacific Air flight to Fukuoka was nice & friendly. They greeted the passenger with their best smiles & served the food right after take-off. The crew assigned to our area even asked me questions how I was before she served my drinks. She even offered a glass of ice which they don’t usually do. I have nothing against the crew on this flight. I was a happy & satisfied customer.

Verdict

Overall, it was another pleasant flight with Cebu Pacific Air. We even got more than what we paid for. Imagine paying only ₱2,873.74 for a return ticket to Fukuoka, Japan & booking it 3 weeks before the flight? You rarely get that kind of airfare deal. It was definitely a steal!

The airport & ground experience was the worst part of this flight. Long & slow check in & immigration queues & last-minute boarding process didn’t make the experience enjoyable. My friend & I were thankful for Pamela, the woman at the check in counter & the people who allowed us to cut the immigration line. We won’t make it to our flight if not for them. All parties (including us) are at fault on what happened. We didn’t imagine that those airport scenes we see in movies would also happen to us. It was our first time running from security check to the boarding gate; it was also our first time being called for boarding. Don’t worry, we already learned our lesson.

The in-flight experience made up for all the mishaps that happened in the ground. The cabin crew assigned to our flight were friendly. The emergency exit seats were relatively comfortable to seat in on this 3.5-hour flight. My friends & I won in the in-flight game. More importantly, we arrived Fukuoka ahead of schedule despite leaving Manila a few minutes late. Sure, the airplane seats, tray tables & pockets needs a refit but these didn’t affect our fun flight to Fukuoka.

I will definitely fly again with Cebu Pacific Air in the future. They are always the best option for flying cheap to destinations here in the Philippines, in Asia Pacific & in the Middle East. I’m gutted my flights with them to Shanghai, China & Ho Chi Minh City, Vietnam were cancelled because of the coronavirus pandemic. I am still looking forward to booking future trips with them! I also want to try (again) & this time cover their long-haul economy routes to Dubai, Sydney & Melbourne. For those who want to know the specifics of this flight & the airplane used, check out the details below:

Airline: Cebu Pacific Air
Flight Date: 18 October 2019
Flight Number: 5J 922
Route: Manila (MNL) Philippines to Fukuoka (FUK) Japan
Duration: 3:22 hours
Seat Number: 12A
Aircraft: Airbus A320-214
Aircraft Registration: RP-C3237
Aircraft Engine: 2 x CFM International Jet Engines
Age: 8 years old
Year Delivered: 2012

That’s it for today. Have you ever missed (or almost-missed) a flight because of a mishap in check in, immigration & final security check? What happened & what did you do when that happened? You may share your experiences in the comments section below. Do you have any question about the things mentioned above or about Cebu Pacific Air in general? You may also send them to me via e-mail to contact@thewkndtravel.com & I’ll get to them soon.

Thanks for joining me in today’s flight report! My next flight report will be about Czech Airlines on my flight from Prague, Czech Republic to Copenhagen, Denmark. Watch out for that! In the meantime, you may follow me on my social media pages – Facebook & Instagram.

PS. Photos were taken using my HTC U11.

Flight Report: BRUSSELS AIRLINES SN 2811 – Brussels to Prague – Belgium’s Flag Carrier & My First Ever European Airline Experience

Hello & welcome to a new flight report. In the last flight reports, I shared with you how my Manila to Singapore & Singapore to Amsterdam flights with Singapore Airlines went. I flew with this Skytrax 5-star rated airline & I definitely had a great time. My journey to Singapore was fast & on time & my 13-hour flight to Amsterdam didn’t feel that long.

Today, I will share with you details about my first ever flight with a European airline. After spending 5 days around The Netherlands & 4 full days around Belgium, I hopped on a 65-minute flight from Brussels Airport (of course in Brussels) to Václav Havel Airport in Prague, Czech Republic. I flew with Belgium’s flag carrier, Brussels Airlines. I will give you details about the airlines & how this 65-minute international flight went.

Brussels Airlines

Brussels Airlines is Belgium’s national airline & the country’s largest airline. It is part of the Lufthansa Group, which also owns airlines such as Lufthansa, Swiss International Airlines, Eurowings & Austrian Airlines. The airline flies to over 100 destinations across Europe, North America, Africa & Middle East. Its (all) Airbus fleet consists of 10 Airbus A330s, 17 Airbus A320s & 22 Airbus A319s.

Brussels Airlines’ base airport is Brussels Airport, about 20 minutes from the Brussels city center. The airline adopts Lufthansa’s frequent flyer program – Miles & More & is also a member of Star Alliance group.

Airfare

Brussels Airlines offers their inter-Europe fares in 4 classes. Its European flights follow the low-cost carrier model where the cheapest fare only includes the a randomly assigned seat in the flight & a carry-on baggage. All other add-ons come with a free. Fares go higher as soon as you avail more services. Check out the image below for Brussels Airlines’ fare types. Please take note that their medium & long-haul flights use the Economy (with 3 variants) & Business class format.

Took this screenshot from Brussels Airline’s website – here are the 4 fare types for European flights

I availed the Light&Relax fare option & paid €67,40 for this one-way flight. The non-refundable fare includes a regular seat, 23 kilograms check in baggage allowance & 12 kilograms carry-on allowance. It also includes a free change to an earlier flight as long as it’s on the same fare class. Food & drinks are for sale during the flight. I booked my tickets 4 months before the flight & I think it’s still cheap in European aviation standards.

Flight & Aircraft Information

Brussels Airlines operated this flight from Brussels (BRU) to Prague (PRG) with an 18-year old Airbus A320-214 aircraft. This aircraft, with registration OO-SNB, has been with the airline since May 2011. The plane is named Rackham & sports such black livery – patterned after the shark submarine from the famous Belgian comic series, The Adventures of Tintin. The plane has 180 seats in on a 3-3 configuration over 30 rows. Bizz&Class passengers occupy the front row seats.

The flight to Prague took 1 hour & 16 minutes with the first few & the last minutes used for taxiing. The flight itself (from take-off to touch down) took only 1 hour & 5 minutes (65 minutes). We left the gate in Brussels on time & arrived Prague a few minutes early. The flight went smooth – no turbulence happened given the rainy weather in both cities.

Check In, Baggage & Boarding

Check in process for this Brussels Airlines flight was fast & efficient. I scanned my passport & got my boarding pass from the self-check in kiosk. I went to the automatic bag drop counters to check in my luggage. I placed my bag in the counter, scanned my passport, got my bag tag & placed it around my luggage handle. The machine got my luggage & I got it back when I arrived in Prague. This process took me less than 5 minutes; that includes the short queue in the bag-drop counters. Security check also didn’t take long – it was quick & easy.

Baggage allowance for Brussels Airlines’s European flights based on the fare types. The Light&Relax fare I bought included a 23-kilogram check in baggage allowance for this flight. This is on top of the 12-kilogram carry-on baggage allocated for every passenger. The airline’s carry-on baggage allowance is very generous compared to the 7-kilogram allowance I’m used to here in the Philippines.

The airline boards the passengers based on fare types. The Bizz&Class & Flex&Fast passengers boarded the plane first & the Light&Relax & Check&Go passengers followed. The boarding process didn’t take long; it only took us 20 minutes to board the plane. One thing I noted in this flight (probably an airport thing) was that the boarding gate was announced an hour before the flight. It was the first time I had that case but not really an issue.

Seat, In-flight Meals & Entertainment

There isn’t much to talk about in terms of seats, in-flight meals & entertainment. The aircraft has standard leather seats. The leg room was okay (for me) but can be too tight for taller people. Each seat has a small storage space by the knees. In-flight magazines & safety cards were placed in a small pocket in front of the passenger. The seats had no USB ports & power outlets. Its layout is almost similar to the seats of Asian low-cost carriers.

The crew offered in-flight snacks & beverages for a fee. Passengers can buy snacks after the pilot switches off the seat belt sign. The in-flight menu is available in the seat pocket in front of the passenger. Brussels Airlines do not offer in-flight entertainment for its inter-Europe flights – no person entertainment screens or mobile entertainment options. It has pretty basic flight features.

Lavatory

I didn’t have the chance to visit the lavatory on this 18-year old aircraft. I got a window seat (seat 9F) & I didn’t feel the need to visit the lavatory on this short flight. I reckon its features are basic; I just hope they maintained it well over the years.

Cabin Crew Service

The Brussels Airlines cabin crew service were alright. They helped the passengers that need help in putting bags in the overhead cabin. They entertained questions from the passengers. They were in all smiles selling food & drinks to the passengers. They also took care of the minor who flew by himself to Prague – the crew assisted the kid from check in, to boarding up until inside the plane. They even gave him a snack & assisted him in Prague until he got reunited with his parents. Cabin crew service was not outstanding but not bad either. They deserve more praise for the way they took care of the minor passenger.

Verdict

Overall, this Brussels Airlines flight from Brussels, Belgium to Prague, Czech Republic was alright. It was my first European airline & it didn’t disappoint. I did some research & watch trip reports on Brussels Airlines & European airlines prior to the flight so I know what to expect in the flight. I cannot compare this flag carrier with the likes of Singapore Airlines or Philippine Airlines. Brussels Airlines’ European flights are somewhat the same with low-cost airline flights here in Asia.

This flight was cheap considering its cost & the European living standards. Every add-on has a price tag & of course, you get what you pay for. The Light&Relax fare’s 23 kilograms baggage allowance is already a win for me. I’d like to highlight the generous 12-kilogram carry-on baggage allowance. Thank you, Brussels Airlines!

My ground experience in Brussels Airport was excellent. All processes were fast & efficient. I finished check in & security check in minutes. The hard product was alright – seats were okay & the leg room was standard. The aircraft was 18-years old & somewhat didn’t smell well during boarding. The bad smell eventually disappeared when the pilot turned the engines on. The soft product was standard & simple – on time boarding & flight departure, earlier flight arrival, normal cabin crew service & services for additional fees. Flight announcements were made in English, French & Flemish languages.

Will I fly Brussels Airline again? Maybe yes, maybe no depending on the fare. If I get the same low fare value for an hour flight, then yes. If there’s another airline who flies the same route & offers better hard & soft product for a few extra euros, I might opt for that airline. Will I recommend Brussels Airlines to you guys? Of course, especially when its cheaper & more valuable than European low-cost carriers. Trust me, I had a good flight in an old aircraft – very basic on-board service but excellent ground experience. I’d also like to try their medium & long-haul flights in the future.

In case you want to know the specific details of this flight, check out the list below:

Airline: Brussels Airlines
Flight Date: 1 November 2019
Flight Number: SN 2811
Route: Brussesls (BRU) to Prague (PRG)
Duration: 1:16 hours
Seat Number: 9F
Aircraft: Airbus A320-214
Aircraft Registration: OO-SNB
Aircraft Engine: 2 x CFM International Jet Engines
Age: 18 years old
Year Delivered: 2001 (Delivered to Brussels Airlines 2011)

Have you ever flown Brussels Airlines in the past? How was your in-flight experience with them? Will you fly them again? What’s your favorite European airline & why? Share your thoughts & experiences in the comments below. Do you have any questions about this flight? Feel free to send those questions via e-mail to contact@thewkndtravel.com. By the way, please help me promote my social media platforms – Facebook & Instagram.

Thanks for joining me today’s flight report! Watch out for my posts about Prague & Czech Republic in my Going Solo in Europe series.

PS. Photos were taken using my HTC U11.