Tag: GetGo

Hey, I hope you’re coping well. I know most of us miss flying & going on vacations. The Covid-19 pandemic stopped leisure travel & has forced us to stay in our homes indefinitely. While most of the countries all over the world are restarting leisure travel, we, Filipinos, are still not allowed to do so – even domestic travels are not allowed. All we can do now is to look back & relive the great memories we made in our previous trips.

One of the trips I keep on revisiting is our Fukuoka 2019 surprise trip. My friend & I surprised another friend in her supposed-to-be first solo international trip. I already shared with you details about this trip in the following posts – 48 Hours in Fukuoka for less than ₱12,500 all in, Nekokura Hostel of the Day feature & 5J 922 Cebu Pacific Air Flight Report. Today, I will share with you details of our Cebu Pacific Air 5j 923 flight from Fukuoka, Japan back to Manila, Philippines. Know how organized Japanese people & airports are & generally how the flight went in this new flight report.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Singapore Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Cebu Pacific Air

As mentioned in my previous 5J flight report, Cebu Pacific Air is the Philippines largest low-cost carrier. It flies to more than 60 domestic & international destinations across the country, Asia-Pacific & the Middle East. It is wholly owned by JG Summit Holdings, led by the Gokongweis. Including its subsidiary Cebgo, the airline operates a fleet of 70+ Airbus & ATR commercial & cargo aircraft with a number of new generation aircraft orders in place.

The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year. It has its own loyalty program called GetGo & is a founding member of Value Alliance, the world’s largest alliance of low-cost carriers.

Airfare & Inclusions

My friend & I got the return ticket to & from Fukuoka, Japan for only ₱2,873.74. We booked it through the airline’s loyalty program, GetGo, ‘5,000 points off’ promotion. At the time of booking, one-way base fare to Fukuoka were valued at 2,400 points. The return ticket cost us 4,800 points plus airline (minus 5,000 points – yay, so basically free base fare) & airport taxes. My friend & I only paid for the taxes & charges imposed by the airline – a decent deal, eh? It definitely was a steal considering the tickets were bought 3 weeks before the flight schedule.

Cebu Pacific Air is a low-cost carrier – meaning tickets only include the passenger’s base fare & taxes. The airline offers baggage allowance, seat selection, meals & refreshments & all over flight services for a fee. The airline’s fleet don’t have personal or communal entertainment screens. The fare my friend & I bought only includes a 7-kilogram carry-on luggage which was enough for our 48-hour Fukuoka trip. The full list of the airline’s add-on charges is found in their website.

Flight & Aircraft Information

This Fukuoka to Manila Cebu Pacific Air flight was operated by a 5.5-year-old (that time) Airbus A320-214 aircraft with registration RP-C3277. The airplane has an all-economy configuration (just like all other Cebu Pacific Air aircraft) with 180 seats on a 3-3 layout. The flight left Fukuoka station at 7:48 pm JST & arrived Ninoy Aquino International Airport (in Manila) at 11:10 pm PHT. The flight took 4 hours & 22 minutes from one airport gate to the other.

Ground & Airport Experience

International flights arrive & depart from Fukuoka Airport’s international terminal. The terminal is 10-minute (free) bus ride from the Fukuoka Airport Subway Station / Domestic Terminal. Upon arrival at the terminal, my friend & I went to Row C check-in counters. The counters opened 3 hours before the flight.

Check-in process was quick & efficient. Heavy bags & boxes undergo security checks before they can be accepted by the ground staff for check-in. There were 3 normal check-in & 1 online check-in counters that day. All ground staff strictly check & weigh each passenger’s carry-on items. They only allow 7-kilograms of carry-on baggage & up to 2 items only. My friend & I already checked-in online & queued in the online check-in counter. We requested for exit row seats; the lovely check-in counter crew granted our request. Our whole check-in process took 20-minutes & that included 15 minutes in queue for the luggage security check.

In case you missed it, we almost missed our Manila to Fukuoka flight because of lengthy check-in process & slow immigration lines in NAIA 3. Know more about this almost-missed flight in this flight report.

Immigration & final security took less than 10 minutes. There were no long lines or whatsoever. The flight boarding process commenced 30 minutes before the scheduled departure. Passengers with children & those needing special assistance boarded the aircraft first. The regular passengers boarded next. We boarded from Gate 56 & finished after 15-20 minutes. Boarding has quick & smooth.

In-Flight Product

Cebu Pacific Air is known as a no-frills airline. The airline keeps their fares low by providing the most basic product on air – a guaranteed seat on the flight & a 7-kilogram carry-on baggage allowance. Additional flight features such as baggage allowance, in-flight meal, insurance, seat selection & the likes are available at an extra cost.

My friend & I were assigned at exit seats 12B & 12C. These exit row seats have enormous legroom but do not recline. Regular seats on Cebu Pacific Air’s Airbus A320 aircraft feature 28 inches of seat pitch & generous reclines. These seats were made & designed by Recaro, a world-renown seat manufacturing company known for their light & ergonomically-designed seat products. Each seat features a decently sized tray table & a small seat pocket with the aircraft safety card. The seats don’t feature personal entertainment screens. The only available form of entertainment is the monthly in-flight magazine found in every seat pocket.

Shortly after take-off, the cabin crew rolled out their snack cart & offered snacks to all passengers. The list of items for sale is found in the Fun Café menu in the seat pockets. The crew also handed out the pre-ordered snacks & meals to those who availed them. The airline allows passengers to pre-book their meals & snacks from the time of booking up to 24 hours before the flight.

This night flight didn’t feature the usual in-flight fun game. The crew gave the passengers the time to rest & sleep. I didn’t have the chance to visit the lavatory during the flight; I was dead tired after a long day of walking around the city.

Cabin Crew Service

The cabin crew welcomed us into the flight with their biggest smiles. One crew also went up to us & explained the additional protocols for passengers seated in the exit rows. I didn’t have much chance to interact with the crew on this flight but those small encounters made a big difference in the flight experience.

Overall Experience

It was another pleasant flight with Cebu Pacific Air. My friend & I definitely enjoyed this flight from Fukuoka to Manila. The pleasant experience started with getting return tickets for only ₱2,873.74 without baggage. I still can’t imagine how this is possible in the current times? The ticket is even cheaper than a domestic ticket to destinations like Coron & Siargao or even international destinations like Hong Kong & Singapore. Cebu Pacific Air changed the game by giving every Juan the chance to fly in the most affordable rate.

The airport & ground experience was superb! It was the total opposite of my experience on the flight from Manila to Fukuoka. The check-in lines were fast-moving bur organized. The check-in process was efficient. The ground staff were reasonably strict but were nice & very accommodation. Immigration, final security check & boarding process didn’t take long. It was my 3^rd time flying out of this airport & the experience hasn’t changed. I am amazed how the airport management maintained it even with the increasing number of passenger traffic. All my Fukuoka Airport experiences were very close to ideal.

The flight experience was alright as expected. The cabin crew greeted us with their best smiles upon boarding & disembarking from the plane. I didn’t have much to talk about the in-flight experience because I was asleep most of the flight. The only thing I didn’t like was our plane didn’t have an available airport gate when we landed in Manila station. We waited inside the plane for more than 15-20 minutes before we finally got our Terminal 3 gate assignment. I really hope the local airport authorities do something about this once everything does back to normal.

I cannot wait to fly out again with Cebu Pacific Air in the future. I have plans of trying their long-haul flights (again but this time feature it) to perhaps Sydney or Melbourne once Australia opens. I also want to just fly out to wherever possible & take some time off. I will surely fly with them on those trips. For those of you who want to know the flight & aircraft details, here are the information you want or need:

Airline: Cebu Pacific Air
Flight Date: 20 October 2019
Flight Number: 5J 923
Route: Fukuoka (FUK) Japan to Manila (MNL) Philippines
Duration: 4:22 hours
Seat Number: 12C
Aircraft: Airbus A320-214
Aircraft Registration: RP-C3277
Aircraft Engine: 2 x CFM International Jet Engines
Age: 6 years old
Year Delivered: 2014

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Thank you for joining me in today’s flight report. Do you have any questions about the flight or anything mentioned above? Feel free to post them in the comments section below. You may also send these questions via e-mail to contact@thewkndtravel.com.

How I wish we can all soon go back to the times when flying & travelling is safe & places are virus-free. Those safe times are far from happening based on the current vaccine & treatment developments but I hope you are coping well with the effects of pandemic. Let’s us all hope for better times in the future. For the meantime, we can all connect & talk about our previous travel experiences. Follow me on my social media channels – Facebook & Instagram.

Don’t forget to check out my previous Cebu Pacific Air flight reports: Legazpi to Manila, Manila to Jakarta, Manila to Caticlan (Boracay), Caticlan (Boracay) to Manila on Cebgo & Manila to Fukuoka. Other flight reports can be found under the Flight Reports category. Until next time. Stay safe!

PS. Photos were taken using my HTC U11.

Hey ho & welcome to another flight report! Let’s take a break from all the Going Solo in Europe content & go back to something related to my 2^nd favorite country after the Philippines – Japan. A few months ago, my friend & I flew to Fukuoka, Japan for 48 hours to surprise our close friend in her 1^st international trip. Believe it or not, my friend & I spent less than ₱12,500 each for that whole trip – flights & hostel included. We flew with Cebu Pacific Air in a super affordable fare & stayed with Nekokura Hostel to save same some cash.

Today’s flight report will talk about that ‘almost-missed’ Manila to Fukuoka Cebu Pacific Air flight we took for that 48-hour Fukuoka trip. I will share with you how we booked the cheap ticket 3 weeks before the trip, how was our ground experience at Ninoy Aquino International Airport Terminal 3 & what can you expect in Cebu Pacific Air’s international in-flight product & cabin crew service.

I’ve covered a few Cebu Pacific Air & Cebgo flights in my previous flight reports – ₱600 Legazpi to Manila flight on 5J 328, $24 Manila to Jakarta flight on 5J 759, short & empty Boracay flight on 5J 905 & the Cebgo Turboprop flight from Boracay to Manila on DG 6244. Let’s add this ‘almost-missed’ & free base fare flight to Fukuoka on 5J 922.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website. As mentioned in my previous flight reports, Cebu Pacific Air is the Philippines largest low-cost carrier. It flies to more than 60 domestic & international destinations across the country, Asia-Pacific & the Middle East. It is wholly owned by JG Summit Holdings, led by the Gokongweis. Including its subsidiary Cebgo, the airline operates a fleet of 70+ Airbus & ATR commercial & cargo aircraft with a number of new generation aircraft orders in place.

The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year. It has its own loyalty program called GetGo & is a founding member of Value Alliance, the world’s largest alliance of low-cost carriers.

Airfare & Inclusions

My friend & I got our return Manila to Fukuoka ticket for only ₱2,873.74. At the time of booking, Cebu Pacific Air’s loyalty program GetGo offered their Fukuoka route for 2,400 points per way plus taxes. At the same time, they had a ‘5,000 points off’ promotional code for selected East Asia routes including Fukuoka. The return ticket to Fukuoka costs 4,800 points plus taxes. Upon check out & using the promotional code, we ended up having our base fare free & paying only the airfare taxes. Note that we booked our tickets 3 weeks before the flight. Flights to Fukuoka take more than 3 hours per way. Having this affordable return ticket was definitely a good deal!

Cebu Pacific Air is a no-frills airline – meaning fares only include 7-kilogram carry on allowance & a guaranteed seat in the flight. Baggage allowance, food, reserved seats & insurance are all available at an extra cost. Fees & charges differ for each flight. You can click this link to more about the add-ons cost for each Cebu Pacific Air route. This trip only last for 48 hours & it wasn’t even cold yet in Japan so I only brought a small backpack me – no add-ons needed.

Want to know how I get these cheap tickets? I revealed my secrets in these blog posts – How to be a champ in booking low fare tickets part 1 & part 2.

Flight & Aircraft Information

This Manila to Fukuoka Flight on Cebu Pacific Air left Manila station a few minutes late because of us (you’ll know why) but arrived Fukuoka International Airport 11 minutes early. We left Manila at 3:27 pm PHT & arrived Japan at 7:49 pm JST. The total flight time was 3 hours & 22 minutes. The flight used a 7-year old (that time) Airbus A320-214 aircraft in an all-economy class configuration. The plane has a total of 180 seats on a 3-3 layout.

Airport Experience

My friend & I arrived at the airport 3 hours before the flight. We had quick lunch & went straight to the travel tax counter. After paying the required travel tax, we went to Cebu Pacific Air’s check in counters. There were 3 lines for check in – one for regular check in, one for mobile & internet check in & the last one for group bookings & senior citizens. My friend & I already checked in online so we headed to the mobile & internet check in line. All 3 check in lines were long, slow & chaotic.

Pamela, one of Cebu Pacific Air’s supervisors, heard & approached me. She apologized for the chaotic check in process & said that particular afternoon was busier than expected. She escorted us to the next available counter for check in. The woman in the check in desk was nice & accommodating. She granted our request of having emergency exit seats for no additional cost. The whole check in process took us about 1 hour & 15 minutes; it used to be less than 10-15 minutes.

After check in, my friend & I went to clear immigration. All immigration counters also had long & slow-moving lines. We asked favors from people in front of us if we can go first since our flight leaves in 35 minutes; thankfully, they agreed. It still took us 25 minutes to clear immigration. We went straight to final security check & cleared the process in less than 5 minutes. While falling in line, I already saw the Cebu Pacific Air ground staff calling Fukuoka-bound passengers. They are about to close the aircraft doors in 5 minutes. After clearing final security, my friend & I literally ran to the boarding gate & went straight to the plane. The cabin crew closed the plane doors after we boarded. Thank God we made it!

In-Flight Product

As a low-cost carrier, Cebu Pacific Air doesn’t offer on-board entertainment screens & complimentary food. All seats have a decently sized tray table & a small pocket with in-flight magazines & safety card. It has 28 inches of seat pitch & a generous recline. My friends & I were seated in the emergency exit seats so we had bigger leg room than the usual but no seat recline. The seats on this airplane were already old & needs a refit.

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In-flight meals & snacks are available for purchase from the time of booking the ticket up to 24 hours before the flight. Guests who failed to pre-book snacks or meals can still buy from the items being offered on-board by the cabin crew. Items for sale are found in the Fun Café menu in the seat pockets of every passenger. I purchased a bottle of Gatorade for ₱80 & a bottle of water for ₱40 during this flight.

One unique feature of Cebu Pacific Air flights is the in-flight fun games. Cabin crew members ask 3 questions under a specified category. The first passenger to get the correct answer receives a complimentary airline merchandise. My friends & I joined the game on this flight & we won a Cebu Pacific Air pouch.

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I didn’t have the chance to visit the lavatory on this 3.5-hour flight. From past experiences, there’s nothing spectacular about Cebu Pacific Air lavatories – they’re clean, plain & basic like a usual low-cost carrier lavatory.

Cabin Crew Service

The cabin crew on this Cebu Pacific Air flight to Fukuoka was nice & friendly. They greeted the passenger with their best smiles & served the food right after take-off. The crew assigned to our area even asked me questions how I was before she served my drinks. She even offered a glass of ice which they don’t usually do. I have nothing against the crew on this flight. I was a happy & satisfied customer.

Verdict

Overall, it was another pleasant flight with Cebu Pacific Air. We even got more than what we paid for. Imagine paying only ₱2,873.74 for a return ticket to Fukuoka, Japan & booking it 3 weeks before the flight? You rarely get that kind of airfare deal. It was definitely a steal!

The airport & ground experience was the worst part of this flight. Long & slow check in & immigration queues & last-minute boarding process didn’t make the experience enjoyable. My friend & I were thankful for Pamela, the woman at the check in counter & the people who allowed us to cut the immigration line. We won’t make it to our flight if not for them. All parties (including us) are at fault on what happened. We didn’t imagine that those airport scenes we see in movies would also happen to us. It was our first time running from security check to the boarding gate; it was also our first time being called for boarding. Don’t worry, we already learned our lesson.

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The in-flight experience made up for all the mishaps that happened in the ground. The cabin crew assigned to our flight were friendly. The emergency exit seats were relatively comfortable to seat in on this 3.5-hour flight. My friends & I won in the in-flight game. More importantly, we arrived Fukuoka ahead of schedule despite leaving Manila a few minutes late. Sure, the airplane seats, tray tables & pockets needs a refit but these didn’t affect our fun flight to Fukuoka.

I will definitely fly again with Cebu Pacific Air in the future. They are always the best option for flying cheap to destinations here in the Philippines, in Asia Pacific & in the Middle East. I’m gutted my flights with them to Shanghai, China & Ho Chi Minh City, Vietnam were cancelled because of the coronavirus pandemic. I am still looking forward to booking future trips with them! I also want to try (again) & this time cover their long-haul economy routes to Dubai, Sydney & Melbourne. For those who want to know the specifics of this flight & the airplane used, check out the details below:

Airline: Cebu Pacific Air
Flight Date: 18 October 2019
Flight Number: 5J 922
Route: Manila (MNL) Philippines to Fukuoka (FUK) Japan
Duration: 3:22 hours
Seat Number: 12A
Aircraft: Airbus A320-214
Aircraft Registration: RP-C3237
Aircraft Engine: 2 x CFM International Jet Engines
Age: 8 years old
Year Delivered: 2012

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That’s it for today. Have you ever missed (or almost-missed) a flight because of a mishap in check in, immigration & final security check? What happened & what did you do when that happened? You may share your experiences in the comments section below. Do you have any question about the things mentioned above or about Cebu Pacific Air in general? You may also send them to me via e-mail to contact@thewkndtravel.com & I’ll get to them soon.

Thanks for joining me in today’s flight report! My next flight report will be about Czech Airlines on my flight from Prague, Czech Republic to Copenhagen, Denmark. Watch out for that! In the meantime, you may follow me on my social media pages – Facebook & Instagram.

PS. Photos were taken using my HTC U11.