Tag: Jakarta

Flight Report: PHILIPPINE AIRLINES PR 536 – Jakarta to Manila – A Comfortable Red-eye Flight with The Nation’s Flag Carrier [November 2024]

Last November 2024, just days before my trip to Seoul, South Korea, I flew to Jakarta, Indonesia, for work. Everything happened last-minute—the company made all the necessary arrangements only two weeks prior to the trip. They provided me with a Philippine Airlines ticket for the round-trip flight to Jakarta.

In my previous flight report, I shared my experience on Philippine Airlines flight PR 535, from Manila to Jakarta. Today, I will be detailing my return flight from Jakarta to Manila on Philippine Airlines flight PR 536.

Read on to discover why this flight, despite being a red-eye, felt surprisingly comfortable.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Qantas, Cathay Pacific, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Philippine Airlines

Philippine Airlines, commonly known as PAL, is the Philippines’ flag carrier. The airline began operations in 1941 and is currently the region’s oldest commercial airline. It is part of the Lucio Tan Group of Companies and is also partly owned by ANA Holdings, the parent company of All Nippon Airways.

Philippine Airlines operates a fleet of nearly 50 Airbus, Boeing, and De Havilland aircraft, serving over 70 domestic and international destinations across Asia, Australia, North America, and the Middle East. The airline has a wholly owned subsidiary, PAL Express, which operates its domestic regional routes. PAL flies out of its hubs in Manila, Cebu, Clark, and Davao.

PAL is the country’s largest full-service airline, offering a premium experience to its passengers. It provides business class, premium economy, and economy class on most of its routes. Although it is not a member of any airline alliance, it has codeshare agreements with major carriers such as All Nippon Airways, Cathay Pacific, Turkish Airlines, Gulf Air, and many others.

The airline also offers a lifestyle and loyalty program called Mabuhay Miles. It is the only Philippine-based carrier to receive a 4-star rating from the world-renowned air transport rating organization Skytrax. Philippine Airlines is known for its warm and heartfelt hospitality, which is uniquely rooted in Filipino culture.

In October 2024, I flew with Philippine Airlines’ Domestic Comfort Class from Manila to Daraga (Legazpi) via Cebu. It is the airline’s domestic premium economy product. Curious about the comfort class experience? Check out these flight reports: PHILIPPINE AIRLINES PR 2853 – Manila to Cebu – First PAL Domestic Comfort Class Experience – Was the Last-Minute Booking Worth It? [October 2024] & PHILIPPINE AIRLINES PR 2927 – Cebu to Daraga (Legazpi) – Domestic Comfort Class Experience on a Turboprop Aircraft [October 2024].

Airfare & Inclusions

The company covered all expenses for this business trip, including the return flights. While I cannot disclose the exact cost of the plane tickets, I can say that they were not inexpensive, as the ticket was booked just two weeks before the intended departure date.

The Philippine Airlines ticket included a 7-kilogram carry-on allowance, a 30-kilogram checked baggage allowance, in-flight meals, amenities, a wireless entertainment system, and excellent service from the cabin crew.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders only need to present their valid passport and the eTravel QR code when entering the country. Non-Philippine passport holders may be required to provide additional documents, such as a valid visa or an onward departure ticket. These requirements can vary depending on nationality, so it is always best to check with the relevant authorities for the most up-to-date entry information.

Before The Flight

Forty-eight hours before the flight, Philippine Airlines sent an email offering a neighbor-free seat for as low as USD 50. Then, 24 hours before departure, the airline sent another notification informing me that online check-in was available. Unfortunately, there was no business class upgrade offered for this flight to Manila.

I checked in via the mobile app and changed my seat to 31C. Once the check-in process was complete, I received my digital mobile pass. Regular economy seat selection on Philippine Airlines flights is free during online check-in.

A few hours before the flight, I received another email from the airline informing me that the aircraft to Manila would not have personal entertainment screens. Instead, passengers could access the entertainment system via their mobile devices after connecting to the in-flight Wi-Fi.

Aircraft & Flight Information

This Jakarta to Manila flight on Philippine Airlines was operated by a 10-year-old Airbus A321-231 (as of the time of the flight). The aircraft was delivered to the airline in November 2014 and carries the registration RP-C9917. It features 12 recliner business class seats, 18 extra legroom economy seats, and 169 regular economy seats.

Flight PR 536 took off from Soekarno–Hatta International Airport in Jakarta at 1:58 a.m. local time, cruised at an altitude of 35,000 feet, and landed at Ninoy Aquino International Airport in Manila at 6:38 a.m. local time. The flight duration was 3 hours and 40 minutes.

In 2019, I flew with the country’s largest airline, Cebu Pacific Air, on the same route to Jakarta but only paid $24 one-way. Check out the flight report here: CEBU PACIFIC AIR 5J 759 – Manila to Jakarta – ₱1,236 ($24) International Flight To Indonesia.

Airport & Ground Experience

Philippine Airlines operates out of Soekarno–Hatta International Airport Terminal 3.

CHECK-IN & BAG DROP

Philippine Airlines’ check-in counters were divided into three lines: one for business class passengers and status holders, another for economy class passengers who checked in online, and a third for regular economy check-in.

Check-in counters opened exactly three hours before departure. My colleagues and I lined up at 10:25 p.m. and completed check-in in about 20 minutes. The ground staff were quick and efficient.

PRE-DEPARTURE

After check-in, we cleared immigration and final security before walking to our assigned gate, Gate 5. I did not visit the lounge because I did not want to leave my colleagues at the boarding gate.

BOARDING

Priority boarding commenced at 1:05 a.m. Business class passengers, airline status holders, and those traveling with infants were called first. Economy class passengers boarded according to their assigned seats and boarding groups.

At 1:35 a.m., the cabin crew closed the airplane doors, and the entire boarding process was completed in 30 minutes. The plane was pushed back at 1:37 a.m. and made its way to the runway for takeoff. The flight boarded slightly late due to the late arrival of the Manila to Jakarta flight.

Inflight Hard & Soft Product

SEAT FEATURES

This Manila to Jakarta Philippine Airlines flight was operated by a 10-year-old Airbus A321-231. It features 12 recliner business class seats in a 2-2 configuration, 18 economy extra legroom seats in a 3-3 layout, and 169 regular economy seats, also in a 3-3 arrangement.

According to the airline’s website, each business class seat has a seat pitch of 37 inches, a seat width of 22 inches, and a recline of 6 inches. Each economy extra legroom seat offers a seat pitch of 34 inches, a seat width of 18 inches, and a recline of 5 inches. The regular economy seat has the same seat width and recline but a slightly smaller seat pitch of 30 inches.

Every economy seat is equipped with a pillow, a blanket, an adjustable headrest, a tray table, a seatback pocket with the aircraft safety card, individual reading lights, a cabin crew button, and personal air vents. This aircraft does not have in-seat entertainment screens.

I was seated in 31C (an aisle seat behind the economy extra legroom section) on this nearly 4-hour flight to Manila. I was pleasantly surprised to find a blanket (thank you, PAL!) in my seat, as our Manila to Jakarta flight did not provide one. PAL’s A321 economy seats are decent—not the best, but comfortable enough for a short-haul flight. The adjustable headrest is especially useful on red-eye flights like this one.

INFLIGHT MEAL

Philippine Airlines served dinner on this red-eye flight to Manila. Thirty minutes after takeoff, the cabin crew began the meal service. They offered two main options: chicken with mashed potatoes or fish with rice and vegetables. The meal was served with a salad, a bread roll with butter, a slice of chocolate cake for dessert, and a drink of your choice. The meal was presented on a tray with plastic cutlery and a napkin.

After the dinner service, the cabin crew went around again to offer coffee, tea, or water to passengers who wanted it. Unlike the Manila to Jakarta flight, no pre-landing drinks were offered on this flight.

I opted for the chicken with mashed potatoes and chose apple juice and water as my drinks. The portions were generous and filling. Overall, it was another solid meal service from Philippine Airlines.

INFLIGHT ENTERTAINMENT

The aircraft used for this Manila flight is not equipped with inflight entertainment screens. Instead, the airline offered entertainment options via passengers’ mobile devices. Each passenger needs to connect to the inflight Wi-Fi and visit the myPAL aero website. Alternatively, passengers can scan the QR code found on the flyer in the seatback pockets.

The airline’s wireless entertainment system offered a decent selection of movies, television shows, and music to enjoy during the flight. It also featured a moving in-flight map. Unfortunately, the in-flight map was not interactive, unlike those of Peach Aviation and Scoot.

INFLIGHT CONNECTIVITY

Philippine Airlines offers Wi-Fi connectivity on this flight, but it is limited to connecting to the airline’s wireless entertainment system. Inflight Wi-Fi for browsing and instant messaging is not available.

LAVATORY

I was seated by the aisle, but I did not get the chance to visit the lavatory. I was asleep for most of the flight, and every time I woke up, the rear lavatories were always occupied.

Cabin Crew Service

The airline’s cabin crew service is known for being warm and friendly. Philippine Airlines brands itself as “The Heart of the Filipino,” and true to that, the cabin crew on this flight embodied the brand and provided the best possible service to all its guests.

Although it was a challenging time of day (early morning), the crew managed to pull it off. They were all smiles, from boarding to meal service and through to disembarkation.

Disembarkation & Luggage Claim

The plane touched down at Soekarno–Hatta International Airport at 6:38 a.m. local time. The crew announced a by-row disembarkation process, but most passengers did not follow the protocol.

Disembarkation, immigration, and luggage claim took less than an hour.

Flight Experience

It was a comfortable red-eye Philippine Airlines flight from Jakarta to Manila. Everything was in place for a pleasant journey.

First, I was surprised to find a blanket on the seat, as our late-night Manila to Jakarta flight didn’t provide one initially. From check-in and boarding to disembarkation, everything went smoothly. Second, the cabin temperature was cold enough to help me sleep for a few hours. I normally don’t sleep well on planes, but this flight was an exception.

Third, the meal portions were just right—enough to fill you up without being too much. The meal tasted great, and the chicken was particularly tasty. Lastly, the cabin crew service was top-notch. The crew had the best smiles, even though it was during the wee hours of the morning.

On the other hand, the plane’s cabin interiors are starting to show their age. The airline needs to begin refitting their short-haul aircraft to match the flying experience of other international full-service airlines.

Nevertheless, it was still a great flight with Philippine Airlines. I will definitely fly with them again in the future, and I hope to do so on one of their widebody aircraft. I also look forward to trying their short and long-haul business class products.

I am sharing you the summary of this flight from Jakarta to Manila:

Airline: Philippines Airlines
Flight Date: 16 November 2024
Flight Number: PR 536
Route: Jakarta, Indonesia (CGK) to Manila, Philippines (MNL)
Duration: 3 hours and 40 minutes
Seat Number: Seat 31C
Aircraft: Airbus A321-231
Aircraft Registration: RP-C9917
Engines: 2 x International Aero Engines V2500
Age: 10-years-old
Delivered: November 2014

Thank you for joining me on today’s flight report of Philippine Airlines’ PR 536 from Jakarta to Manila. Overall, it was a comfortable red-eye flight with great service, though there’s room for improvement in the cabin interiors. The smooth journey and attentive crew made it a pleasant experience, and I look forward to flying with Philippine Airlines again.

Have you flown internationally with Philippine Airlines before? How was your experience with the airline? Are you considering booking a ticket with them for your next trip to the Asia Pacific or North America? If you have any questions or would like to know more, feel free to post them in the comments section below, or send them via e-mail to contact@thewkndtravel.com. I would be happy to respond!

I hope you will check out my previous flight reports with Singapore Airlines, as well as other airlines like Emirates, EVA Air, Cathay Pacific, Air France, Vietnam Airlines, Cebu Pacific Air, and Qantas. I also hope you look forward to more flight reports in the future.

Before you go, please consider liking, following, and sharing my social media pages on Facebook and Instagram. This will help increase my reach and keep you up-to-date with the latest blog posts, itineraries, and flight reports on this website. Thank you, and I will see you in the next flight report!

PS. Photos were taken using my Google Pixel 8 Pro.

Flight Report: Philippine Airlines PR 535 – Manila to Jakarta – An Unplanned First International Flight with PAL [November 2024]

In November 2024, just a few days before my planned trip to Seoul, I flew to Jakarta, Indonesia, for business. This was my first time visiting our local office, where I met my colleagues and attended a company trade show. The trip came together at the last minute: in late October, just two weeks before the scheduled departure, my boss invited me to join the team in Jakarta. I accepted, and the business trip was set.

Our company arranged everything, from flight tickets and hotel accommodations to travel insurance and airport transfers, all on short notice. They booked me on Philippine Airlines. This flight report will focus on my journey from Manila to Jakarta aboard Philippine Airlines Flight PR 535. Believe it or not, this was my first-ever international flight with the airline. Although I have traveled to several countries, I had never flown with PAL before.

Read on to find out what it is like to fly with Philippine Airlines on the Jakarta route and hear about my first-ever international PAL flight experience.

I also wrote about the return flight on Philippine Airlines flight PR 536. Check out the said flight report here.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Qantas, Cathay Pacific, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Philippine Airlines

Philippine Airlines, commonly known as PAL, is the Philippines’ flag carrier. The airline began operations in 1941 and is currently the region’s oldest commercial airline. It is part of the Lucio Tan Group of Companies and is also partly owned by ANA Holdings, the parent company of All Nippon Airways.

Philippine Airlines operates a fleet of nearly 50 Airbus, Boeing, and De Havilland aircraft, serving over 70 domestic and international destinations across Asia, Australia, North America, and the Middle East. The airline has a wholly owned subsidiary, PAL Express, which operates its domestic regional routes. PAL flies out of its hubs in Manila, Cebu, Clark, and Davao.

PAL is the country’s largest full-service airline, offering a premium experience to its passengers. It provides business class, premium economy, and economy class on most of its routes. Although it is not a member of any airline alliance, it has codeshare agreements with major carriers such as All Nippon Airways, Cathay Pacific, Turkish Airlines, Gulf Air, and many others.

The airline also offers a lifestyle and loyalty program called Mabuhay Miles. It is the only Philippine-based carrier to receive a 4-star rating from the air transport rating organization Skytrax. Philippine Airlines is known for its warm and heartfelt hospitality, which is uniquely rooted in Filipino culture.

In October 2024, I flew with Philippine Airlines’ Domestic Comfort Class from Manila to Daraga (Legazpi) via Cebu. It is the airline’s domestic premium economy product. Curious about the comfort class experience? Check out these flight reports: PHILIPPINE AIRLINES PR 2853 – Manila to Cebu – First PAL Domestic Comfort Class Experience – Was the Last-Minute Booking Worth It? [October 2024] & PHILIPPINE AIRLINES PR 2927 – Cebu to Daraga (Legazpi) – Domestic Comfort Class Experience on a Turboprop Aircraft [October 2024].

Airfare & Inclusions

Since this was a business trip, I did not have to pay for the flights. The company booked my ticket just two weeks before the trip and paid around ₱XX,XXX for the round trip. Given that it was a last-minute booking, the ticket was expensive.

The Philippine Airlines ticket included a 7-kilogram carry-on allowance, a 30-kilogram checked baggage allowance, inflight meals, amenities, a wireless entertainment system, and commendable service from the onboard cabin crew.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders do not need a visa to enter Indonesia for tourism or business purposes. We are granted a 30-day, visa-free, non-extendable stay. Upon arrival, passengers are only required to register online or complete an entry form at the airport. This process generates a QR code, which can be used to enter the country via the electronic gates.

Additionally, all passengers departing the Philippines must fill out their details and obtain a QR code from the eTravel website.

Before The Flight

48 hours before the flight, Philippine Airlines sent me two separate emails—one offering me the chance to bid for a business class seat starting at USD 330, and the other asking if I wanted a neighbor-free seat starting at USD 50. Then, 24 hours before the flight, the airline sent another notification informing me that online check-in was available.

I logged into the mobile app and checked in for the flight. I selected seat 48K (window) for this nearly 4-hour journey to Jakarta. As soon as I completed the check-in process, I received my digital mobile pass. Regular economy seat selection on Philippine Airlines flights is free of charge during online check-in.

A few hours before the flight, I received another email from the airline informing me that the aircraft to Jakarta would not feature in-seat entertainment systems. Instead, passengers could access the entertainment system via their mobile devices after connecting to the inflight Wi-Fi.

In 2019, I flew with the country’s largest airline, Cebu Pacific Air, on the same route to Jakarta but only paid $24 one-way. Check out the flight report here: CEBU PACIFIC AIR 5J 759 – Manila to Jakarta – ₱1,236 ($24) International Flight To Indonesia.

Aircraft & Flight Information

The Manila to Jakarta flight on Philippine Airlines was operated by an 8.7-year-old (at the time of the flight) Airbus A321-231 aircraft. Delivered to the airline in March 2016, the plane is registered as RP-C9925. It features 12 recliner business class seats and 187 standard economy seats. Additionally, it has three rows of extra legroom economy seats (rows 21 to 23), which are available for purchase at an additional fee, included within the regular economy section.

Flight PR 535 took off from Ninoy Aquino International Airport at 9:18 p.m. local time and landed at Soekarno–Hatta International Airport in Jakarta at 11:53 p.m. local time. The flight duration was 3 hours and 35 minutes.

Airport & Ground Experience

Philippine Airlines’ international flights operated out of Ninoy Aquino International Airport Terminal 1.

CHECK-IN & BAG DROP

I arrived at the airport about 4 hours before my flight. I waited for my colleagues, who I was traveling with, before we headed to the check-in counters together.

Philippine Airlines has dedicated check-in counters for business class passengers, status holders, premium economy passengers, and regular economy passengers. All these counters were well-manned and operational, and there was little traffic at the counters when we arrived.

My check-in process took only 10 minutes, from the time I joined the short queue to receiving my boarding pass. Bravo, Philippine Airlines!

PRE-DEPARTURE

After check-in, my colleagues and I went through immigration and the final security check. I invited them to the PAGGS Lounge and used my credit card to grant them access. Thankfully, there was space in the extension lounge, and we were accommodated right away.

We had dinner there and indulged in the lounge’s delicious pork siomai. We stayed for about two hours while waiting for our flight’s boarding time. At 8:00 p.m., we left the lounge and headed to Gate 15.

BOARDING

At 8:17 p.m., the ground staff announced boarding for premium passengers and status holders. They also called passengers traveling with infants and senior citizens.

Economy class passengers were asked to board by row. At 8:52 p.m., the cabin crew closed the airplane doors, and the entire boarding process was completed in 35 minutes. The plane was pushed back at 8:54 p.m. and made its way to the runway for takeoff.

Inflight Hard & Soft Product

SEAT FEATURES

This Manila to Jakarta Philippine Airlines flight was operated by an 8.7-year-old Airbus A321-231 aircraft. It features 12 recliner business class seats in a 2-2 configuration, 18 economy extra legroom seats in a 3-3 layout, and 169 regular economy seats, also in a 3-3 arrangement.

According to the airline’s website, each business class seat has a seat pitch of 37 inches, a seat width of 22 inches, and a recline of 6 inches. Each economy extra legroom seat offers a seat pitch of 34 inches, a seat width of 18 inches, and a recline of 5 inches. The regular economy seat has the same seat width and recline but with a slightly smaller seat pitch of 30 inches.

Every economy seat is equipped with a pillow, an adjustable headrest, a tray table, a seatback pocket with the aircraft safety card, individual reading lights, a cabin crew button, and personal air vents. This aircraft does not have in-seat entertainment screens. After takeoff, the cabin crew distributed blankets to passengers who requested them.

I had seat 48K (a window seat) on this 3.5-hour flight to Jakarta. I found the seat to be adequate. It is not the best economy class seat out there, but it works. I believe the airline could still improve its short-haul inflight product.

INFLIGHT MEAL

Philippine Airlines serves inflight meals on their international flights. For this flight to Jakarta, they offered two main options: chicken inasal with rice or beef with oyster sauce and rice. The main meal came with pasta salad, a bread bun with butter, dried pineapples for dessert, and a drink of choice. The meal was served on a tray with plastic cutlery and a meal napkin.

After the dinner service, the cabin crew went around again to offer coffee, tea, or water to passengers who wanted it. The meal and drink service were completed 1 hour and 15 minutes after takeoff. A few minutes before the seatbelt sign was turned on for landing, there was another water service.

I chose the chicken inasal option and had apple juice to drink. The meal was tasty, especially the chicken inasal. The portions were also just right. I would choose the same option if offered in the future. Overall, it was a solid meal from Philippine Airlines.

INFLIGHT ENTERTAINMENT

The aircraft used for this Jakarta flight is not equipped with inflight entertainment screens. Instead, the airline offered entertainment options via passengers’ mobile devices. Each passenger needs to connect to the inflight Wi-Fi and visit the myPAL aero website. Alternatively, passengers can scan the QR code found on the flyer in the seatback pockets.

The airline’s wireless entertainment system provided a decent selection of movies, television shows, and music to enjoy during the flight. It also featured a moving inflight map. I wish it had been interactive, like the wireless entertainment systems on Scoot and Peach Aviation.

INFLIGHT CONNECTIVITY

Philippine Airlines offers Wi-Fi connectivity on this flight, but it is limited to connecting to the airline’s wireless entertainment system. Inflight Wi-Fi for browsing and instant messaging is not available.

LAVATORY

I was seated by the window, so I did not have the chance to visit the lavatory during the short flight.

Cabin Crew Service

Philippine Airlines’ cabin crew service is well-known for being warm and hospitable. The airline even brands its service as “The Heart of the Filipino.” True to their branding, the crew on this flight did a fantastic job in serving the passengers.

The crew greeted every passenger with their best smiles and served the meals with a light, friendly attitude. They made sure every passenger had an enjoyable flight with Philippine Airlines. Kudos to the crew on this flight to Jakarta!

Disembarkation & Luggage Claim

The plane touched down at Soekarno–Hatta International Airport at 11:53 p.m. local time. Disembarkation, immigration, and luggage claim took about an hour.

Flight Experience

It was an ‘okay’ first international flight experience with Philippine Airlines. This Manila to Jakarta flight had both its positives and negatives. Let me elaborate on them below, starting with the good aspects.

First, the check-in experience was a breeze. There was little to no queue, and the process only took 10 minutes from lining up to getting my boarding pass. Second, the airline informed all passengers before the flight that there would be no personal entertainment screens onboard and provided instructions on how to connect to the wireless entertainment system.

Third, the chicken inasal main was superb. The chicken tasted great, and the meal portion was just right. Lastly, the cabin crew service on this flight was excellent—truly “The Heart of the Filipino.” The crew made sure all passengers were well taken care of.

This flight also had its negatives. First, the seat features felt incomplete for a full-service airline like Philippine Airlines. I hope the airline equips their new economy seats with more features in the future. Second, the cabin’s age is starting to show in its interiors. I believe it is time for the airline to refit their Airbus A321 aircraft and equip the seats with personal entertainment screens.

Lastly, the cabin temperature on this flight was on the warm side. The temperature slightly improved at cruising altitude but remained uncomfortably hot (in my opinion), even with the air vent open.

Despite these negatives, I still had a pleasant first international flight with Philippine Airlines. Will I fly with them again in the future? That is for sure. I am keen to try their economy class product with personal entertainment screens and their business class product.

Here is a summary of my Philippine Airlines flight from Manila to Jakarta:

Airline: Philippines Airlines
Flight Date: 13 November 2024
Flight Number: PR 535
Route: Manila, Philippines (MNL) to Jakarta, Indonesia (CGK)
Duration: 3 hours and 35 minutes
Seat Number: Seat 48K
Aircraft: Airbus A321-231
Aircraft Registration: RP-C9925
Engines: 2 x International Aero Engines V2500
Age: 8.7-years-old
Delivered: March 2016

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of my first time flying internationally with Philippine Airlines on their PR 535 route from Manila to Jakarta.

Have you flown internationally with Philippine Airlines before? How was your experience with the airline? Are you considering booking a ticket with them for your next trip to around Asia Pacific or North America? If you have any questions or would like to know more, feel free to post them in the comments section below, or send them via e-mail to contact@thewkndtravel.com. I would be happy to respond!

I hope you will check out my previous flight reports with Singapore Airlines, as well as other airlines like Emirates, EVA Air, Cathay Pacific, Air France, Vietnam Airlines, Cebu Pacific Air, and Qantas. I also hope you look forward to more flight reports in the future.

Before you go, please consider liking, following, and sharing my social media pages on Facebook and Instagram. This will help increase my reach and keep you up-to-date with the latest blog posts, itineraries, and flight reports on this website. Thank you, and I will see you in the next flight report!

PS. Photos were taken using my Google Pixel 8 Pro.

Flight Report: INDONESIA AIR ASIA QZ 7551 – Yogyakarta to Jakarta – Redemption Flight Back To Indonesia’s Capital

Hola to another flight report! Last time I shared with you how my Jakarta to Yogyakarta on Indonesia Air Asia went. It was a winner for the price but just okay in all other aspects. There are a lot of points which they can improve on such, as seat quality, legroom & flight punctuality.

Today, I will share with you my Indonesia Air Asia flight back to Jakarta from Yogyakarta. I really didn’t have plans of covering this flight, but my great experience forced me to do so. I’m calling this a redemption flight – a redemption of all the not-so-good experiences I had on the flight to Yogyakarta.

Believe it or not, we used the same old aircraft back to Jakarta. There’s not much I can do with these details but the service topped it all. Allow me to share with you some details of this amazing flight. Please expect a shorter review this time as most details are already mentioned in the previous Indonesia Air Asia post.

indonesia air asia

As mentioned in my previous flight report, Indonesia Air Asia is a low cost airline that is based in Jakarta Airport. It is the Indonesian counterpart of Air Asia Berhad based in Kuala Lumpur, Malaysia. The airline currently flies to over 20 destinations in Indonesia, Southeast Asia & even in Australia. It operates an all economy class Airbus A320 fleet. Just like any other low-cost carrier, the airline offers basic flight services. Any additional service needs to be purchased.

Ticket

I paid ₱3,155 for a Jakarta – Yogyakarta – Jakarta return ticket with Indonesia Air Asia. I booked the ticket 6 weeks before the scheduled flight. I still consider the fare cheap considering it was booked a few weeks before the flights. The ticket includes complimentary 15 kilogram check-in baggage per way – a great add-on for the ticket. I hope all low-cost carriers offer this even just to its domestic services.

flight details

The flight was operated by a 6.2-year old Airbus A320-200 aircraft with an all economy class configuration. The plane has a 180-seating capacity & has 30 rows of 6 seats each. The flight departed Adi Sucipto International Airport on time & arrived Soekarno Hatta International Airport in Jakarta 40 minutes ahead of schedule. The flight only took 1 hour 1 minute back to Jakarta. It surely made it up from the flight I had a few days before.

CHECK-IN, BAGGAGE & BOARDING

Indonesia Air Asia uses Terminal B in Adi Sucipto International Airport. I arrived at the airport 2 hours before the flight & the check-in counters were packed. If I can remember it correct, I was 15th in the line. It took me about an hour to check-in. The check-in process was very disorganized. For me, this was the only let down of the flight. It was the total opposite of the check-in experience I had on the flight to Yogyakarta.

As mentioned above, all passengers were given 15-kilograms complimentary check-in baggage allowance. I checked-in my luggage to reduce the inconvenience of walking with a heavy bag. This free add-on is definitely a win for the airline – a low-cost carrier offering free baggage allowance. Great job, QZ!

Indonesia Air Asia, just like any other Air Asia flights, board passengers via seat numbers. They prioritize Premium Flex guests & those assigned on Rows 1-5, 12 & 14. Passengers seated from rows 15-30 come next & those seated from rows 6 to 11 board last. The boarding process in this flight was smooth & organized. It didn’t take us long to board the aircraft.

Seat, In-Flight Meal & Entertainment

The airline’s system automatically assigns seats to all passengers days before the flight. If the passenger doesn’t like the seat assigned to him / her; he / she has the option to choose a preferred seat with an additional fee. This can still be done during check-in process. I was lucky enough to get an exit seat- well not just exit but the front-most seat, 1E. I was in the middle of 2 Malaysian guys who know each other so I offered to exchange seat with one of them. I eventually got seat 1D by the aisle. The legroom on these 1st row seats were the best. It had so much space. The seats of this 6.2-year old aircraft are due for change. Their seat covers are already old & over-used. I hope the airline changes them soon. Just like the CGK-JOG flight, the seat belts on this aircraft were too tight.

Indonesia Air Asia doesn’t offer complimentary meals. Snacks & rice meals are available for pre-order during booking or during the flight itself. The available items can be found in the Santan Magazine provided in every seat pocket. The airline also doesn’t have in-flight entertainment systems. They only provide a seat pocket consisting of the airline’s magazine, Duty Free brochure & the safety card.

lavatory

I was seated in the 1st row, so I had the chance of checking the aircraft’s lavatory. I’d say the crew did a fantastic job in maintaining the front toilet clean all throughout the flight. They offered the basic amenities like tissue & liquid hand soap.

cabin crew service

Cabin crew service was probably the most outstanding part of this redemption flight. The crew were helpful & super friendly. They didn’t make any unnecessary noise during the flight. Believe it or not, meal & food service was finished 15 minutes after take-off. All of the cabin crew were attentive to all of the guests requests. I’m glad I experienced the genuine Air Asia hospitality in this flight. Hats off to the crew assigned to this flight last August.

verdict

Overall, my Indonesia Air Asia flight from Yogyakarta to Jakarta on QZ 7551 was awesome. The airfare, assigned seat, boarding process, early arrival, complimentary baggage allowance & cabin crew service made this flight my best QZ flight so far (had about 5 – 7 QZ flights in the past.)

The only dent I saw on this almost perfect flight was the long & disorganized check-in process & the old aircraft used for the flight. Everything was great aside from those things. I am happy that Indonesia Air Asia redeemed themselves in this flight back to Jakarta. Will I fly them again? OF COURSE. Nothing beats their affordable fares & amazing schedules, plus the complimentary baggage allowance. I personally don’t mind flying low-cost carriers to nearby destinations.

For those of you who are interested on the flight & aircraft information, check out the details below.

Airline: Indonesia Air Asia
Flight Date: 26 August 2019
Flight Number: QZ 7551
Route: Yogyakarta (JOG) – Jakarta (CGK)
Duration: 1:01 hours
Seat Number: 1D
Aircraft: Airbus A320-214 Sharklet
Aircraft Registration: PK-AZE
Age: 6.2 Years
Year Delivered: 2013

Have you ever flown with Indonesia Air Asia? If yes, how was your flight experience? If not, do you plan to fly with them sometime soon? Feel free to post your comments, questions, experiences & thoughts in the comments section below. You can also send them to me via email to contact@thewkndtravel.com. I’ll respond as soon as I can. Don’t forget to follow me & please also help me in promoting my social media channels – Facebook, Instagram or Twitter.

Thank you so much for joining me in today’s Flight Report. Watch out for more flight reports soon. Ciao!

PS. Photos were taken using my HTC U11.

Flight Report: INDONESIA AIR ASIA QZ 7550 – Jakarta to Yogyakarta – Low-Cost Domestic Flight To Indonesia’s Royal City

Hello & welcome to another flight report! Today, I will share with you my experience with Indonesia Air Asia on their domestic service from the country’s capital Jakarta to the royal city of Yogyakarta. I will discuss on the fare, in-flight service, pricing, etc. just like the previous flight reports.

Let me take you to Yogyakarta (JOG) via Air Asia – Indonesia’s Royal City located in Central Jaya!

In case you missed yesterday’s post, I shared with you details about my $24 international flight last month on Cebu Pacific Air from Manila, Philippines to Jakarta, Indonesia. It was an awesome night flight – crew was great, the emergency exit seat pitch was spacious & the flight arrived on time. I was a happy passenger considering I only paid a that much for the 4-hour flight.

Be sure to also check my previous flight reports on EVA Air’s Taipei to Manila service & Cebu Pacific Air’s domestic service from Legaspi to Manila. Now back to the Indonesia Air Asia, allow me to discuss the flight details in the parts mentioned below.

indonesia Air asia

Indonesia Air Asia is a low-cost airline headquartered in Soekarno-Hatta International Airport in Jakarta, Indonesia. It is the Indonesian counterpart of Air Asia Berhad based in Kuala Lumpur, Malaysia. The airline currently flies to over 20 destinations in Indonesia, Southeast Asia & even in Australia. It operates an all economy class Airbus A320 fleet. Just like any other low-cost carrier, the airline offers basic flight services. Any additional service needs to be purchased.

Soekarno-Hatta International Airport in Jakarta is a clean & nice airport. It has that local vibe! 🙂

Air Ticket

You might have noticed in my previous post that my recent Indonesia trip was booked only 2 months prior. I wasn’t able to get the chance of getting really low fares for the domestic sector in Indonesia. Thank God for Indonesia Air Asia, I was able to get a Jakarta – Yogyakarta – Jakarta ticket for about ₱3,155 (amount reflected on my credit card statement.) This fare is already cheap considering it was booked 6 weeks before the trip & I was flying in & out during peak days of Friday & Monday.

The ticket summary – each flight comes with 15 kilograms complimentary checked baggage!! 🙂

The airfare includes a guaranteed seat in the flight plus 7 kilograms carry on baggage. Unlike other low-cost carriers, Indonesia Air Asia offers complimentary 15 kilogram check-in baggage for all its domestic routes. Take note this free baggage allowance is only applicable to flights departing & arriving at an Indonesian destination. I don’t have any idea on what’s the reason behind this, but it is a great free add-on!

Flight Details

This flight service from Jakarta to Yogyakarta was operated by a 6.2-year old Airbus A320-200 aircraft with an all economy class configuration. The plane has 30 rows, with 6 seats per row.

The flight started taxiing 10 minutes after scheduled departure time & arrived 40 minutes after the scheduled arrival time at Adi Sucipto International Airport . The flight was delayed due to the busy air traffic at Yogyakarta Airport. The flight that was supposed to only take 50 minutes ended up taking 1 hour & 48 minutes. It was not Indonesia Air Asia’s fault. However, the delay still affected the flight experience.

Check-In, Baggage & Boarding

Indonesia Air Asia flies from Soekarno-Hatta International Airport Terminal 2 in Jakarta. Check-in counters in this terminal are spacious & efficient. Passengers are expected to check in using the self check-in kiosks located near every counter. After printing the boarding pass, passengers with check-in baggage are advised to go to the bag drop counters to leave their bags. There were no lines or whatsoever. In fact, I finished the check-in process (with bag drop – of course I had to make use of the free baggage allowance) in less than 5 minutes.

As mentioned above, Indonesia Air Asia offers complimentary 15-kilogram baggage allowance in all of its domestic sector. It is a great addition; at least passengers don’t need to purchase baggage allowance for their flights. My luggage was a little over 7 kilograms but I still checked it in. It feels good to walk around the airport without a heavy bag on your back.

Indonesia Air Asia, just like any other Air Asia flights, board passengers via seat numbers. They prioritize Premium Flex guests & those assigned on Rows 1-5, 12 & 14. Passengers seated from rows 15-30 come next & those seated from rows 6 to 11 board last. The boarding process in this flight was smooth & organized. It didn’t take us long to board the aircraft.

Seat, In-Flight Meal & Entertainment

Like any other low-cost airlines, these services are for additional fees. Indonesia Air Asia assigns seats to all its guests days before the flight. If you want to change the seat assigned to you, you need to pay extra for your preferred seat. They also do not allow seat changes upon check-in. You either take your assigned seat or pay at the check-in counter for your preferred seat. In my recent Cebu Pacific Air flight, the ground staff granted by request to be seated in the emergency exit row free of charge.

The legroom – not the best. It was okay for a short flight but not for a medium / long haul flight..

I got seat 3B for this flight. I got a premium or hot seat as they call it. Is it really premium? I don’t think so. Legroom has 29-inch seat pitch – the same with Cebu Pacific Air’s. The only difference is that Air Asia’s seats are the soft, old & thick ones while Cebu Pacific Air’s seats are the thin new ones that provide more legroom for the passengers. The seats were already old up to the point my back can feel the knees of the passenger behind me. The seats & tray tables were not that clean; the seatbelts were too tight. I guess I’m not a fan of Air Asia’s seats.

In-flight meals or snacks can be pre-ordered or purchased on board. The cabin crew goes around with the snack tray & offers food to the passengers. Air Asia offers an extensive choice of snacks & drinks. The choices can be found on the airline’s inflight menu called, Santan. I didn’t avail of any meal or snack for this short flight. Airplane food for sale on-board are expensive & overpriced.

There’s nothing in front of you except for a red seat cover & magazines to read during the flight..

Indonesia Air Asia doesn’t have personal entertainment screens on their aircraft. Passengers are only given in-flight literature & Duty Free magazines to read / browse during the flight.

Lavatory

I didn’t get the chance to visit the aircraft’s lavatory during the flight. I was a bit shy to tell the person seated beside me to stand & I also didn’t feel the need to use it.

Cabin Crew Service

Air Asia’s cabin crew service is known for being passenger-friendly & hospitable. The crew on this flight isn’t an exception. They welcomed all the passengers with their smiles in their faces. They were all nice & attentive. Crew service was fast & efficient; they were able to finish meal service 20 minutes after take-off. The only downside I can remember was the noise they created in the front galley when we were waiting for landing. 2 ladies were chatting in loud voices about random stuff. Other than that, service was good.

Verdict

I had an ‘okay’ flight experience with Indonesia Air Asia on flight QZ 7550 from Jakarta to Yogyakarta last August. The flight had both hits & misses so I can’t generally say it was an awesome flight. First miss, the aircraft used was already old & some cabin features are already outdated. Seats are not comfortable; legroom isn’t that good. Second, the flight was delayed due to runway traffic in Yogyakarta Airport. It was not the airline’s fault, but then again, it has stained the flight experience. Third, cabin crew were alright. They were responsive, friendly & hospitable, but they also had unnecessary noise in the front galley towards the latter part of the flight.

The flight also had some wins. First, the fare was great. Considering I booked the ticket about 2 months into the trip; I still managed to get it for around ₱1,600 per way. Second, the ticket included a complimentary 15 kilogram check-in baggage allowance. This is a rare add-on for low-cost airlines – thank you Indonesia Air Asia. Lastly, check-in & boarding process was fast & efficient. It didn’t take long to finish all these processes.

At the end of the day, the airline was able to bring me to Yogyakarta for that affordable price. I am thankful I got the my destination safe & sound. Will I fly them again in the future? Maybe yes, maybe no. I really can’t say. The main deal-breaker will probably the airfare. If it’s cheap, then I’ll give it a go. If it’s almost the same as a full-service airline, I’ll go with the full-service airline.

In case you’re interested in the flight & aircraft details, check out the specifics below.

Airline: Indonesia Air Asia
Flight Date: 23 August 2019
Flight Number: QZ 7550
Route: Jakarta (CGK) Indonesia – Yogyakarta (JOG) Indonesia
Duration: 1:48 hours
Seat Number: 3B
Aircraft: Airbus A320-214 Sharklet
Aircraft Registration: PK-AZE
Age: 6.2 Years
Year Delivered: 2013

Have you ever flown with Indonesia Air Asia? Where did you fly to & how was your flight experience? Share your thoughts & experiences in the comments section below. If you want to remain anonymous to everyone, you can also send it via email to contact@thewkndtravel.com. I’ll respond as soon as I can. Don’t forget to follow me & please also help me in promoting my social media channels – Facebook, Instagram or Twitter.

Thanks for joining me in today’s Flight Report! Watch out for the next one.

PS. Photos were taken using my HTC U11.

Flight Report: CEBU PACIFIC AIR 5J 759 – Manila to Jakarta – ₱1,236 ($24) International Flight To Indonesia

Last month, I flew to Indonesia to spend a long weekend with my friends. We all flew to Yogyakarta to go around the city for 3 full days & visit the majestic Borobudur Temple. Watch out for the post about that trip. I first flew to Jakarta & spent the night there before continuing my journey to our destination. Believe it or not, I flew with Cebu Pacific Air for only ₱1,236 one way. It’s crazy cheap for a 4-hour flight; guess I’m lucky in getting these kinds of deals. I will share with you how my experience was on that flight. Note that I won’t be covering my Jakarta to Manila flight because I just slept the entire flight.

Did you know that I already talked about my previous Taipei to Manila flight with EVA Air & Legazpi to Manila flight with Cebu Pacific Air? Check out those flight reports in this link.

Cebu Pacific Air

As mentioned in my previous flight report, Cebu Pacific Air is the Philippine’s largest airline, flying to over 60 destinations across the country, Asia Pacific & the Middle East. The airline is known for it’s Piso Fare promotion where they offer flights for as low as ₱1 base fare. They hold these promotions at least once every quarter or during special occasions, milestones or holidays.

I had an almost empty emergency exit row on my Cebu Pacific Air flight to Jakarta (CGK) Indonesia

If you want to know more about the airline, feel free to visit their corporate website by clicking this link.

Airfare

My ticket from Manila to Jakarta & back cost me only ₱2,471 – ₱1,236 from Manila to Jakarta & ₱1,235 from Jakarta to Manila. Jakarta’s airport authority, Angkas Pura II, has pretty much the same fees & taxes imposed by our own Manila International Airport Authority. I was able to book this cheap ticket last 12 June 2019 when Cebu Pacific Air had their Independence Day Piso Fare sale.

The ticket included only 7-kg carry on baggage. I didn’t avail of any additional services because the trip only lasted for a 4 days; I didn’t have to bring a lot of stuff. What do you think of the airfare? Imagine flying 4 hours for only that much; that’s around ₱300 per hour – even cheaper than my almost an hour Grab ride to the airport.

flight information

The flight was operated by an 8-year old Airbus A320-314 aircraft – built & delivered in 2011. The plan operates an all economy class configuration with 3 seats per row & 180 seats in total. It took us 4 hours & 13 minutes to get to Jakarta, 2 minutes earlier than the airline’s allotted 4 hours & 15 minutes flying schedule. The flight had a lot of turbulence along the way, especially when we were flying to our assigned cruising altitude.

Airport Check-In, Baggage & Boarding

Cebu Pacific Air’s check-in facilities at Ninoy Aquino International Airport Terminal 3 were alright. They divided the flights & check-in counters by destination. They also have a special line for web & mobile check-in & a priority lane for senior citizens, persons with disability & people travelling with infants. I already checked in via the airline’s mobile application so it only took me about 10 minutes to check-in.

One of the many Cebu Pacific Air check-in counters in Ninoy Aquino International Airport T3!! 🙂

I mentioned in my previous Cebu Pacific Air flight report that the airline offers prepaid baggage on all its flights. My recent Indonesia trip only lasted for 4 days, so I didn’t avail of any check-in baggage for my flights. In case you are wondering how much the updated baggage rates are for Cebu Pacific Air’s Jakarta route, check out the screenshot below.

The boarding process was done by sections / seats. Those travelling with infants, small children, senior citizens & those needing special assistance were asked to board first. They were followed by those seated from rows 16 to 31. The last group to board were those seated from rows 1 to 15. Boarding didn’t take us a lot of time – all passengers were already inside the aircraft about 20 minutes after boarding started.

Seat, In-flight Meal & Entertainment

Cebu Pacific Airline, being the country’s biggest low-cost carrier, offers all add-ons for additional fees. You can avail of these extra services as early as during the ticket booking process up until 4 hours into the flight.

Seats are automatically assigned by the airline a week before the flight. Passengers can view their assigned seats in the ‘Manage Booking’ section of the website. If any case they don’t like the seat assigned to them, they can change it & purchase their preferred seat for a fee. Alternatively, passengers can just ask for a window, an aisle or an exit seat during check-in.

Here’s the updated seat selection free for the Manila-Jakarta route. Rate as of 21 September 2019.

I was initially assigned seat 24A during this flight, but I asked the ground staff for an available emergency exit seat during check-in. Voila, I was transferred to seat 12F with no extra cost; plus I had the whole exit row to myself. The legroom on exit seats is amazing; seat pitch is big – not the usual 28 or 29 inches in a regular seat. The only downside of getting this emergency exit seat is that the seats do not recline. I guess you really can’t have it all.

Thank God for this spacious seat pitch on seat 12F; glad I was able to request for an exit seat to CGK.

Cebu Pacific Air doesn’t offer free in-flight meal & entertainment. Rice meals & snacks are available for purchase from the time the ticket is booked up to 24 hours into the flight. Guests who failed to purchase snacks or meals can still buy from the items being offered on-board by the cabin crew. Feel free to check out these snack items at the Fun Cafe menu found in the pocket in front of each seat. I didn’t avail any snack during the flight; I made sure I had a heavy dinner before the flight. The airline also doesn’t have personal entertainment screens; they only have their in-flight magazine & duty free magazine for you to check or read.

Here are the updated prices if you decide to pre-book your in-flight meals & snacks on the website
Fun Cafe menu – this contains the treats & drinks available for purchase onboard during the flight

I didn’t really expect anything from Cebu Pacific Air in terms of these matters. They’re a low cost airline; they will only provide passengers the basic flight needs for super affordable fares. I don’t mind flying with them in short haul international destinations – you’ll arrive at your destination after a few hours.

lavatory

I used the aircraft’s front lavatory before we left Manila & prior to landing in Jakarta. I must say that the lavatory was clean & properly-maintained by the crew. Kudos to the flight crew for constantly checking on the front lavatory.

cabin crew

Cabin crew on this 4-hour flight were great & welcoming as expected. One thing I found good about this crew was how fast they finished meal service after the seatbelt sign was switched off. If I remembered it right, it only took them about 15 minutes to finish serving the pre-booked meals & offering in-flight snacks to the passengers. Also, they were super attentive to every request made by the guests & stayed alert throughout the flight. From experience, Cebu Pacific Air’s cabin crew has always been great & I’m glad that they keep that vibe throughout the years.

verdict

My flight with Cebu Pacific Air last 22 August 2019 on 5J 759 from Manila to Jakarta, Indonesia was great. Even though the aircraft was already 8 years old, the in-flight facilities such as the seats, lavatory & ventilation, are up-to-date & well-maintained. The flight was on time & the cabin crew were amazing as always. Paying only ₱1,236 for this Manila to Jakarta leg was definitely a steal. You don’t get that much chance to fly to international destinations at that cheap rate. I am thankful I recently had the chance to do so.

Will I fly Cebu Pacific Air again? Of course! I will be flying them again in December when I fly back to my home town for the holidays & probably back to the metro in January, plus I have another flight with them to a new destination in February. I am already looking forward to these Cebu Pacific Air flights & I cannot wait to fly with them again with cheap fares!

Having 2 empty emergency exit seats beside you was the best thing in this 4 hour flight to CGK!! 🙂

In case you’re wondering what the statistics of this Manila to Jakarta flight are, check out the details below:

Airline: Cebu Pacific Air
Flight Date: 22 August 2019
Flight Number: 5J 759
Route: Manila, Philippines (MNL) to Jakarta, Indonesia (CGK)
Duration: 4:13 hours
Seat Number: 12F
Aircraft: Airbus A320-214
Aircraft Registration: RP-C3267
Age: 8 years
Year Delivered: 2011

Have you flown with Cebu Pacific Air on a ₱1-base fare international flight? Where did you fly to & how was your experience? Feel free to share your flight experience in the comment section below. You can also share them via email to contact@thewkndtravel.com. I’ll respond as soon as I can. Don’t forget to follow me & please please please also help me in promoting my social media channels – Facebook, Instagram or Twitter.

Thanks for joining me in today’s Flight Report! My next flight report will be about a famous low-cost airline in Southeast Asia. Watch out for it soon.

PS. Photos were taken using my HTC U11.