Tag: Trip Report

Flight Report: CEBU PACIFIC AIR 5J 5039 – Nagoya to Manila – Unexpected Inflight Treats on our Expensive Flight Back to Manila [April 2024]

A few months ago, my friends and I flew to Japan for the cherry blossom season. We flew in and out of Nagoya, but we mostly went around the Kansai Region. We flew with Cebu Pacific Air on both flights to and from Nagoya.

Previously, I shared with you how our 5J 5038 Manila to Nagoya went. Today, I will share details about our outbound flight on Cebu Pacific Air’s flight 5J 5039 from Nagoya to Manila. Join me in today’s flight report to know how my friends and I got unexpected inflight treats on this flight back to Manila.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website; it is actually my most-reviewed airline here. Cebu Pacific Air is the country’s largest low-cost carrier. The airline is owned by Cebu Air, Inc. which is part of one of the country’s biggest conglomerates, JG Summit Holdings.

The airline commenced its first flight in 1996 and has been flying for over 28 years. Together with its subsidiary, Cebgo (previously Tiger Air Philippines), the airline flies to over 60 destinations across the country, Asia Pacific and the Middle East. It operates over 70 young and fuel-efficient jet and propeller aircraft. Cebu Pacific Air operates the narrow-body and wide-body aircraft while its subsidiary operates the propeller passenger and cargo aircraft.

The airline has a lifestyle and loyalty program called Go Rewards. The airline has opened the opportunity for every Filipino to fly domestic and international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year.

In case you missed it, I post reviews and features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, and Philippine Airlines. All posts about these flights are found under the Flight Reports category.

Airfare & Inclusions

Promotional fares are nonexistent for peak seasons like Sakura or Golden Week in Japan. In fact, airfares are priced double or triple compared to regular day fares.

My friends and I had no choice but to book regular fares on our flight back to Manila. We booked our return ticket with Cebu Pacific Air and paid ₱10,691.49 one-way. We booked this in Japanese Yen, so the final ticket price includes foreign currency transaction fees charged by my local bank.

This expensive one-way outbound ticket included 7 kilograms of carry-on allowance, 2 x 20 kilograms (40 kilograms in total) of checked baggage allowance, and a standard seat of choice. This ticket is on the higher end of the price range because it falls during the peak Sakura time in Nagoya and during a public holiday in the Philippines. The tickets on competing airlines are priced 1.5 times, if not double, the price we got.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders are only required to present their valid passports and the E-Travel QR code when entering the country’s borders. Non-Philippine passport holders may be required to present other requirements, such as a valid visa or onward departure ticket. These requirements vary from one nationality to the next. It is always best to check with the relevant authorities regarding the updated entry requirements.

A few years ago, I wrote about apply for a Japan tourist visa. Click here to learn more about getting one for yourself.

BEFORE THE FLIGHT

Cebu Pacific Air sends three email reminders to all its passengers for every upcoming flight.

72 hours before the flight, the airline sent an email reminder about the luggage allowance and the travel requirements for the Philippines. 48 hours before the flight, the airline sent us an email informing us that online check-in is now available for our flight. The airline also included a step-by-step process on how to check in online.

24 hours before the flight, Cebu Pacific Air sent another email detailing the airport check-in process as well as reminding us about the required online departure card. The airline does a good job of keeping their passengers informed about everything that is needed for an upcoming flight. Kudos, CEB!

Aircraft & Flight Information

This Nagoya-to-Manila Cebu Pacific Air flight 5J 5039 was operated by a 3.4-year-old (at the time of the flight) Airbus A321neo aircraft. The plane was delivered to the airline in November 2020. Features a single economy class cabin with 235 pre-reclined seats.

Flight 5J 5039 took off from Chubu Centrair International Airport at 1:29 p.m. local time, cruised an altitude of 36,000 feet, and touched down at Ninoy Aquino International Airport in Manila at 4:42 p.m. local time.  The flight took 4 hours and 13 minutes.

Ground & Airport Experience

Cebu Pacific Air operates out of Chubu Centrair International Airport Terminal 2, the terminal where many low-cost airlines are assigned to.

Terminal 2 is deserted compared to Terminal 1, with only a handful of flights operating daily. During our flight, only 5 international flights (including our flight) were expected to fly out of the terminal for the rest of the day. This makes the ground and airport experience quick and efficient.

CHECK IN & BAG DROP

Passengers flying Cebu Pacific Air must check-in and print their boarding passes and bag tags using the kiosks. Those with checked baggage then proceed to the bag drop counters, where their carry-on and hold luggage are weighed and checked.

My friends and I arrived at Terminal 2 at 10:00 a.m., did our check-in, and finished the whole process by 10:07 a.m. Everything happened in 7 minutes. There were no queues everywhere.

PRE-DEPARTURE

After check-in, my friends and I cleared immigration and airport security. We walked to our assigned Gate 71, where we will board our flight to Manila.

Airside shops and restaurants do not open until around 10:30 or 11:00 a.m. Upon opening, we did our last-minute chocolate shopping. We also had lunch in one of the restaurants while waiting for boarding. The airport terminal does not have a lounge. All lounges are in Terminal 1.

BOARDING

The ground staff commenced boarding at 12:15 p.m. First, they called passengers flying with kids and persons with disabilities to board the airline. Then, the staff implemented a ‘by row’ boarding process.

They asked passengers assigned at rows 31 to 41 to board the plane next. After a few minutes, they asked those seated in rows 21 to 41 to board the plane, then those seated from rows 11 to 20. They called the passengers seated in rows 1 to 10 to board the plane last.

 

At 12:48 p.m., the cabin crew closed the airplane doors. The whole boarding process took 33 minutes.

The plane was pushed back at 1:07 p.m. and headed over to the runway for takeoff. It took off at 1:29 p.m. local time.

Inflight Hard & Soft Product

SEAT FEATURES

This Nagoya to Manila Cebu Pacific Air flight was operated by 3.4-year-old (at the time of the flight) Airbus A321neo aircraft. The aircraft features 236 pre-reclined Recaro seats in a 3-3 economy class configuration. According to SeatMaps, each regular economy seat has a seat width of 17 inches and a seat pitch of 28 inches.

Each seat features decent legroom with no recline. It also has a seat pocket, which contains the aircraft safety card, inflight magazine, onboard café menu, and air sickness bag. Each seat has an assigned individual air vent and reading light. Each row has two cabin crew call buttons, two USB-C ports, and two regular USB charging ports. These charging ports can be used for free after takeoff. The cabin also features the old overhead cabins, which can only fit limited luggage.

I exchanged seats with my friend and got seat 12D (aisle) for this short-haul flight to Manila. I believe the airline has comfortable seats for short international flights like this. I do not know if I will survive the pre-reclined set-up on a long-haul flight.

INFLIGHT SNACKS

Cebu Pacific Air does not offer complimentary snacks or meals on all their flights. Instead, the airline offers pre-purchased meals and snacks at the time of booking or up to 48 hours before the flight. The airline also offers buy-on-board snack and drink service for those who get hungry during the flight.

The cabin crew went around twice to offer snacks and drinks to those who wanted to purchase. The first snack service happened immediately after takeoff, while the second one happened an hour before landing.

The head cabin crew was luckily my friend’s cousin-in-law. She gave us complimentary snacks and drinks, which we enjoyed even if we were still full from our lunch. The rice meal had the right portions and tasted great! It came with a bottle of fruit tea and small chips. If you are reading this, thank you, Ate, for the snacks! 😊

INFLIGHT ENTERTAINMENT

Cebu Pacific Air does not feature personal entertainment screens on their planes. They only provide inflight magazines named Smile Magazine, which passengers can read through during the flight. Also, the airline is known for conducting inflight games in exchange for airline-branded items.

The cabin crew conducted an inflight game during this flight. My friend won one of three prizes. They also went around to offer airline merchandise after the game.

INFLIGHT CONNECTIVITY

The airline does not offer inflight Wi-Fi services on all its flights.

LAVATORY

I used the front lavatory midway through the flight and found it clean and fragrant. The cabin crew made sure the lavatory was clean throughout the flight by checking and cleaning it occasionally.

Cabin Crew Encounters

It may be a special situation, but it was evident that the team took care of us during the flight. Aside from the usual greetings and complimentary meals, they made sure we had a fun flight with them. The crew also occasionally checked on us and asked us if we needed anything or if we were okay.

Disembarkation & Luggage Claim

We touched down at Ninoy Aquino International Airport at 4:42 p.m. local time.  We disembarked from the plane, cleared immigration, and claimed our baggage. Our bags went out of the conveyor belt shortly after we arrived at the arrival hall.

Flight Experience

It was an unexpected but fun flight with Cebu Pacific Air. The complimentary inflight meals and the special service my friends and I got made this flight special and memorable.

This flight was excellent in many ways. First, my friends and I received complimentary inflight meals and tailored service because my friend’s cousin-in-law was the head cabin crew. Second, the airline’s flight schedule is perfect for an afternoon flight back home. It gives the passengers time to rest before going back to their daily schedules the next day.

 

Third, the airline sent out multiple reminders via email days before the flight. They sent emails about the passenger processes, entry requirements, and even check-in or bag-drop instructions. Fourth, the check-in and bag-drop process at Chubu International Airport Terminal 2 was easy, quick, and efficient. My friends and I finished everything in 7 minutes.

Fifth, the airline offered complimentary gadget charging to passengers. The seats were equipped with USB charging outlets, which can be used free of charge. Lastly, my friends and I experienced an unusual but quick arrival process upon landing at Ninoy Aquino International Airport Terminal 3. We got our checked luggage immediately; we did not wait a long time for it to come out of the conveyor belts.

This homebound flight also had its drawbacks. First, the one-way fare was expensive. It was probably the most expensive one-way Cebu Pacific Air ticket I bought. The flight was on a local public holiday and a peak season in Japan. My friends and I could have saved a few thousands if we booked our return flight immediately after getting our onward flight.

Second, I am not a fan, and I will continue to go against the pre-reclined seats on Cebu Pacific Air’s new planes. I miss the old recline function, which aids in better inflight sleeping experiences. Nevertheless, my friends and I still had a great flight with Cebu Pacific Air. We will continue to fly them as long as their fares remain affordable and reasonable.

Here is a summary of our flight and the aircraft used for this flight from Nagoya to Manila:

Airline: Cebu Pacific Air
Flight Date: 9 April 2024
Flight Number: 5J 5039
Route: Nagoya, Japan (NGO) to Manila, Philippines (MNL)
Duration: 4 hours and 13 minutes
Seat Number: Seat 12D
Aircraft: Airbus A321-271NX
Aircraft Registration: RP-C4124
Engines: 2 x Pratt and Whitney 1133G Engines
Age: 3.4-years-old
Delivered: November 2020

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Cebu Pacific Air on their Nagoya to Manila route.

Have you flown with Cebu Pacific Air in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CEBU PACIFIC AIR 5J 5038 – Manila to Nagoya – Perfectly-Timed Low-Cost Flight to Central Japan [March 2024]

Early this year, my friends and I flew to Japan for the Sakura season. We flew in and out of Nagoya, but we mostly went around the Kansai Region. We flew with our favorite local low-cost airline, Cebu Pacific Air, on our inbound flight to Japan on flight 5J 5038. This Manila-Nagoya flight will be the subject of today’s flight report.

Read on below as I share with you the details of this perfectly timed, low-cost flight to Central Japan. In the latter part of this flight report, I will also share how the flight went and what I liked and disliked about it.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website; it is actually my most-reviewed airline here. Cebu Pacific Air is the country’s largest low-cost carrier. The airline is owned by Cebu Air, Inc. which is part of one of the country’s biggest conglomerates, JG Summit Holdings.

The airline commenced its first flight in 1996 and has been flying for over 28 years. Together with its subsidiary, Cebgo (previously Tiger Air Philippines), the airline flies to over 60 destinations across the country, Asia Pacific and the Middle East. It operates close to 70 young and fuel-efficient jet and propeller aircraft. Cebu Pacific Air operates the narrow-body and wide-body aircraft while its subsidiary operates the propeller passenger and cargo aircraft.

The airline has a lifestyle and loyalty program called Go Rewards. The airline has opened the opportunity for every Filipino to fly domestic and international at extremely low prices compared to its industry rivals. It is known for its ₱1-base  fare promotions offered a few times a year.

In case you missed it, I post reviews and features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, and Philippine Airlines. All posts about these flights are found under the Flight Reports category.

Airfare & Inclusions

Affordable plane fares are rare during the anticipated Sakura season. My friends and I decided to book two one-way tickets instead of a return ticket. We booked our inbound ticket nine months before the intended schedule during an ₱88 base fare sale. We paid for only ₱3,068 per person.

This one-way inbound ticket included 7 kilograms of carry-on allowance, 20 kilograms of checked baggage allowance, and a standard seat of choice. This ticket is a steal considering it was booked during a time of very high fuel surcharges and it is booked for a peak season like Sakura season.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Regular Philippine passport holders are required to get a tourist visa to enter Japan for leisure purposes. Those who plan to enter Japan for tourism are required to apply for a tourist visa through the embassy’s accredited travel agencies. The embassy does not accept direct tourist visa applications.

A few years ago, I wrote about apply for a Japan tourist visa. Click here to learn more about getting one for yourself.

Additionally, the Japanese government requires all incoming passengers to perform immigration and customs arrival procedures via the Visit Japan website. Upon arrival, all passengers are required to present the issued QR codes at immigration and customs for scanning. Incoming tourists can get their QR codes up to 2 weeks before the intended arrival date.

Locally, the Philippine government requires all departing passengers to fill out the online departure cards and obtain a departure QR code from the eTravel website.

Before The Flight

Cebu Pacific Air sends three email reminders to all its passengers for every upcoming flight.

72 hours before the flight, the airline sent an email reminder about the luggage allowance and the travel requirements for both the Philippines and Japan. 48 hours before the flight, the airline sent us an email informing us that online check-in is now available for our flight. The airline also included a step-by-step process on how to check in online.

24 hours before the flight, Cebu Pacific Air sent another email detailing the airport check-in process as well as reminding us about the required online departure card. The airline does a good job of keeping their passengers informed about everything that is needed for an upcoming flight. Kudos, CEB!

Aircraft & Flight Information

This Manila-to-Nagoya Cebu Pacific Air flight 5J 5038 was operated by a 2.8-year-old (at the time of the flight) Airbus A321neo aircraft. The plane, delivered to the airline in May 2021, features a single economy class cabin with 236 pre-reclined seats.

Flight 5J 5038 took off from Ninoy Aquino International Airport at 7:34 a.m. local time, cruised to an altitude of 38,000 feet, and touched down at Chubu Centrair International Airport in Nagoya at 11:50 a.m. local time. The flight took 3 hours and 16 minutes.

Ground & Airport Experience

All international Cebu Pacific Air flights depart from Ninoy Aquino International Airport Terminal 3.

CHECK IN & BAG DROP

I checked in online a day before our flight. Upon arrival at the airport, I went to Counter E, the designated check-in counter for guests who checked in online. I printed the bag luggage tag and lined up for bag drop.

I lined up for bag drop at 3:12 a.m. and finished the process at 4:11 a.m. The bag drop process at the counter took less than 5 minutes, but the queue for it took almost an hour. The online check-in did not really help speed up the bag drop process. It became the usual check-in process.

PRE-DEPARTURE

After check-in, I went ahead of my friends and cleared immigration and security. I immediately went to the PAGGS Lounge and met my friends for breakfast. I used my RCBC JCB Platinum credit card, which allows unlimited access, including a companion.

My friends and I stayed in the lounge for about an hour and waited for our scheduled boarding time.

BOARDING

A little past 6:00 a.m., my friends and I left the lounge and walked towards Gate 115. At 6:35 a.m., the staff announced priority boarding for our flight. They asked passengers flying infants, children, senior citizens, persons with disabilities, and those who availed of priority boarding to board the plane first.

Passengers assigned to the rear cabin seats boarded the plane next. Passengers seated in the middle and front parts of the cabin came in last. At 7:08 a.m., the cabin crew closed the airplane doors. The entire boarding process took 33 minutes.

The plane was pushed back at 7:18 a.m. and headed over to the runway for take-off. It took off at 7:34 a.m.

Inflight Hard & Soft Product

SEAT FEATURES

This Manila to Nagoya-Cebu Pacific Air flight was operated by 2.8-year-old (at the time of the flight) Airbus A321neo aircraft. The aircraft features 236 pre-reclined Recaro seats in a 3-3 economy class configuration. According to SeatMaps, each regular economy seat has a seat width of 17 inches and a seat pitch of 28 inches.

Each seat features decent legroom with no recline. It also has a seat pocket, which contains the aircraft safety card, inflight magazine, onboard café menu, and air sickness bag. Each seat has an assigned individual air vent and reading light. Each row has two cabin crew call buttons, two USB-C ports, and two regular USB charging ports. These charging ports can be used for free after take-off. The cabin also features the old overhead cabins, which can only fit limited luggage.

I got seat 11B on this short-haul flight. I believe the seat comfort and features are just right for short-haul flights to Japan. Even if the USB-C ports near me did not work during the flight, I find it nice that the airline provides complimentary charging features on their newer aircraft.

INFLIGHT SNACKS

Cebu Pacific Air does not offer complimentary snacks or meals on all their flights. Instead, the airline offers pre-purchased meals and snacks at the time of booking or up to 48 hours before the flight. The airline also offers buy-on-board snack and drink service for those who get hungry during the flight.

The cabin crew served inflight snacks 10 minutes after take-off. They served the pre-booked first before offering the buy-on-board service.

My friends and I skipped the inflight snack service because we were still full from our PAGGS lounge visit. We slept through the snack service and woke up about 1-2 hours later.

INFLIGHT ENTERTAINMENT

Cebu Pacific Air does not feature personal entertainment screens on their planes. They only provide inflight magazines named Smile Magazine, which passengers can read through during the flight. Also, the airline is known for conducting inflight games in exchange for airline-branded items.

My friends and I slept through after take-off, and we did not notice if the crew conducted a fun game.

INFLIGHT CONNECTIVITY

The airline does not offer inflight Wi-Fi services on all its flights.

LAVATORY

I visited the front lavatory midway through the flight, and I found it spot-clean. It has toilet paper and a small bottle of hand soap for those who need to use them.

The cabin crew made sure the cleanliness was maintained throughout the flight.

Cabin Crew Encounters

I only encountered the cabin crew during boarding and disembarkation. I can tell they welcomed and sent off the guests with their best smiles.

Disembarkation & Luggage Claim

After landing, our plane taxied to Chubu Centrair International Airport Terminal 2 (LCC Terminal) Gate 71 for disembarkation. The whole disembarkation process, from the plane door to immigration, baggage claim, customs check, and arrivals area, only took us less than 30 minutes.

Japan’s airports are known to be efficient. Chubu Centrair International Airport in Nagoya is one of these airports that upholds a high standard of efficiency.

Flight Experience

It was another great flight with Cebu Pacific Air from Manila, Philippines to Nagoya, Japan on flight 5J 5038. This flight stood out in so many ways. Allow me to elaborate on them one by one.

Cebu Pacific Air is my go-to airline for my trips because of its affordable and reasonable fares. This flight to Nagoya was not an exception. My friends and I paid only ₱3,068 one-way for a 3.25-hour international flight to Japan during Sakura season. On top of that, the fare bundle already included a standard seat and 20 kilograms of checked luggage allowance. It was definitely a steal.

Second, the flight schedule to Nagoya is perfect for tourists. The flight leaves Manila in the morning and arrives in Japan at noon. It is perfect for the afternoon accommodation check-ins in Nagoya. It also gives the passengers time to explore the city in the afternoon.

Third, Cebu Pacific Air never failed to keep their passengers informed. The airline sent multiple email reminders about the flight add-ons, travel requirements, online check-in, and counter check-in processes. Fourth, the airline deployed a modern aircraft on this flight to Japan. It is nice to see the airline using their modern aircraft for short-haul international destinations like Nagoya.

Fifth, the airline offered complimentary charging onboard with their USB power outlets. I hope they continue to provide this amenity or feature in the many years to come. Lastly, the arrival process at Chubu Centrair International Airport was fast and efficient. Everything, from disembarkation to luggage claim and customs, happened in less than 30 minutes.

This flight was not all good. It also had its misses. First, I had a horrible bag drop experience at Ninoy Aquino International Airport Terminal 3. I already checked in online and hoped for a quicker bag drop process. Lo and behold, I queued for almost an hour only to drop my bag. I hope the airline does something about this.

Second, I am not a fan of the airline’s pre-reclined seats. While it is acceptable on short-haul flights like this to Nagoya, I still prefer the reclining seats for better comfort and sleeping posture. Lastly, both USB-C charting ports on our row did not work throughout the flight. Good thing I brought my regular USB adapter, and I was still able to charge my phone.

Overall, it was still a fun flight with Cebu Pacific Air. I do not think an airline comes close to how Cebu Pacific Air offers their affordable and reasonably priced flights across their network. I will continue to fly the airline as long as they keep on offering inexpensive flights to every Juan.

For those who want to know more about the flight and the aircraft used, I have prepared some details for you below:

Airline: Cebu Pacific Air
Flight Date: 21 March 2024
Flight Number: 5J 5038
Route: Manila, Philippines (MNL) to Nagoya, Japan (NGO)
Duration: 3 hours and 16 minutes
Seat Number: 11B
Aircraft: Airbus A321-271NX
Aircraft Registration: RP-C4126
Engines: 2 x Pratt and Whitney 1133G Engines
Age: 2.8 years old
Delivered: May 2021

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Cebu Pacific Air on their Manila to Nagoya route.

Have you flown with Cebu Pacific Air in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CATHAY PACIFIC CX 901 – Hong Kong to Manila – Homebound on a Once in a Lifetime $66 World-of-Winners Hong Kong Return Ticket [December 2023]

In December, my friends and I flew to Hong Kong with Cathay Pacific after being one of the lucky winners of the Hong Kong International Airport Authority World of Winners Campaign. We got free base fare return tickets with Cathay Pacific, valid for travel until December 2023.

In early 2023, the Hong Kong International Airport Authority ran a worldwide campaign to lure people back to beautiful Hong Kong. They conducted giveaways in countries all over the world and specifically gave out over 20,000 return Cathay Pacific tickets in the Philippines.

Previously, I shared with you my first ever Cathay Pacific experience from Manila to Hong Kong on board flight CX 912. I wrote a detailed report about how that memorable flight went by quickly. Today, I will share with you the details and experiences of our flight back from Hong Kong to Manila on board Cathay Pacific flight CX 901. Join me as I run you through the airline’s hard and soft products, and I will let you know why you should consider the airline on your next trip to Hong Kong.

CATHAY PACIFIC

Cathay Pacific Airways Limited, commonly known as Cathay Pacific, is Hong Kong’s flag carrier. According to the airline’s website, two ex-Air Force pilots founded the airline in Hong Kong in 1946. Five years later, the airline acquired its rival Hong Kong Airways and gained additional routes to Japan, Taiwan, and Australia. Since then, the airline has expanded to more routes in Asia Pacific, Europe, and North America. It has emerged as one of the world’s leading airlines and lifestyle brands, connecting the world through Hong Kong.

Today, Cathay Pacific is primarily owned by Swire Group, a diversified Hong Kong-based corporation, Qatar Airways, and Air China. The airline flies to over 80 international destinations using close to 180 Airbus and Boeing aircraft, with 60 more in order. It also has airline subsidiaries, namely Cathay Pacific Cargo, Air Hong Kong, and Hong Kong Express, the region’s budget airline. Cathay Pacific is based and headquartered in Hong Kong International Airport.

Cathay Pacific is a 5-star full-service airline. It offers a free checked luggage allowance, premium amenities, meals and snacks, and personal entertainment systems onboard. The airline is one of the founding members of Oneworld, a major global alliance with the likes of Qatar Airways, Qantas, American Airlines, and British Airways. It has a loyalty program called Cathay Membership Programme, where members can gain status points (previously Marco Polo Club) and Asia Miles when flying the airline or through its non-airline partners.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

AIRFARE & INCLUSIONS

As mentioned above, my friends and I got our complimentary tickets from the World of Winners campaign hosted by the Hong Kong International Airport Authority. We were rewarded with free return base fare tickets with Cathay Pacific, valid for travel until December 2023.

HKIAA sent out unique voucher codes to all winners. These codes need to be redeemed or booked within two months from the time they were sent out. My friends and I booked ours a few weeks after receiving our respective codes and paid US$66.30 worth of taxes and fees each. My bank charged me ₱3,638.99, including the 1.85% foreign transaction service fee.

The $66 return ticket included 7 kilograms of carry-on allowance, 2 x 23 kilograms of checked baggage allowance, inflight meals, inflight entertainment, and hospitable Cathay Pacific cabin crew service. The ticket was classified under the Economy Essential Fare Bundle, which included an additional 23 kilograms of checked luggage allowance (making it two) and complimentary standard seat selection in both sectors.

My friends and I were lucky to get picked for these free base fare tickets on a full-service airline like Cathay Pacific. We want to say thank you to the Hong Kong International Airport Authority for making this once-in-a lifetime chance and experience happen.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

TRAVEL REQUIREMENTS

Philippine passport holders are only required to present their valid passports and the E-Travel QR code when entering the country’s borders. Non-Philippine passport holders may be required to present other requirements, such as a valid visa or onward departure ticket. These requirements vary from one nationality to the next. It is always best to check with the relevant authorities regarding the updated entry requirements.

BEFORE THE FLIGHT

A few days before the flight, Cathay Pacific sent out a reminder about the upcoming flight to Manila. The airline also sent an email reminder 48 hours before the flight that online or web check-in is now available. The airline included reminders about checked luggage, the airline mobile application, and its useful features.

4 hours into the flight, the airline sent a final flight reminder, including the boarding time, scheduled flight time, and the assigned boarding gate. Props to Cathay Pacific for keeping their passengers informed.

Aircraft & Flight Information

This Hong Kong to Manila Cathay Pacific flight CX 901 was operated by an 11-year-old Airbus A330 aircraft. The plane, delivered to the airline in December 2012, has 39 lie-flat business class sets on a 1-2-1 configuration and 223 economy class seats on a 2-4-2 layout.

Flight CX 901 flew out of Hong Kong International Airport at 9:26 a.m. and touched down at Ninoy Aquino International Airport in Manila at 11:06 a.m. The flight took 1 hour and 40 minutes in total.

GROUND & AIRPORT EXPERIENCE

Cathay Pacific operates from Hong Kong International Airport Terminal 1.

CHECK-IN & BAG DROP

Cathay Pacific check-in counters are at the far-left end of the terminal at Counters A, B, and C. Counter check-in is available for those who want to check-in with Cathay Pacific staff. Self-check-in kiosks and automated bag drop counters are also available in these check-in areas.

During our time, the counter check-in had long and slow-moving lines. My friends and I used the self-check-in kiosks to check-in for our flight and to print our boarding passes and luggage tags. After checking in, we headed to the automated bag drop-off counters to leave our bags. We finished this whole process in less than 10 minutes.

PRE-DEPARTURE

We cleared security and immigration immediately after check-in and walked towards our assigned gate, Gate 12, in the main terminal building. We also had a quick morning snack from a fast-food chain while we waited for boarding.

BOARDING

Priority boarding commenced at 8:28 a.m. Business class passengers, Cathay Pacific Programme, and Oneworld Alliance status holders were asked to board the plane first. Passengers traveling with small children, persons with disabilities, and seniors boarded the plane next. All other economy class passengers boarded the plane by group or zone.

The boarding process finished at 9:00 a.m. The cabin crew closed the aircraft doors and waited for departure. The plane was pushed ashore at 9:09 a.m. and headed over to the runway for a 9:26 a.m. take-off.


INFLIGHT HARD & SOFT PRODUCT

SEAT FEATURES

This Cathay Pacific Hong Kong to Manila flight was operated using one of the airline’s Airbus A330-300s with the regional two-class configuration. The plane has 39 lie-flat business class seats on a 1-2-1 layout and 223 regular economy class seats on a 2-4-2 layout.

According to our friends at SeatMaps, each business class seat has a seat pitch of 47 inches, a seat width of 21 inches, and a recline of 180 degrees. The seats feature spacious legroom with decent storage spaces and large entertainment screens. The business class section has 10 rows of lie-flat seats with direct aisle access.

The middle and rear sections of the aircraft have 223 standard economy seats on a 2-4-2 layout. Each economy class seat has a seat pitch of 32 inches, a seat width of 18 inches, and a recline of 3.5 inches. Each seat has a personal entertainment screen, a foldable tray table, a coat hook, a USB charging port, a power outlet under the seats, and a small under-screen stowage space. Each thick-padded seat also features an adjustable headrest and a seatback pocket with an aircraft safety card, magazine, duty-free pamphlets, and headphones. The seats do not feature individual air vents and pillows. Blankets are available upon request.

I got aisle seat 65H on this quick flight back to Manila. I find the airline’s thick-padded seats comfortable for a short haul flight. However, I do miss the individual air vents, which I can open or close whenever I want.

INFLIGHT BREAKFAST SERVICE

Cathay Pacific served a complimentary breakfast service on this flight to Manila. The airline only had one option for this flight: congee and stir-fry noodles with a bottle of water.

The cabin crew started serving breakfast as soon as the plane reached its cruising altitude. The crew finished serving the meals within 30 minutes after takeoff. They also went around for a second round of drink service and offered coffee or tea to those who wanted it.

This breakfast meal was alright. It was not as tasty or savory as the meal served on our Manila to Hong Kong flight. I still appreciate Cathay Pacific serving a complimentary meal service on this short flight to Manila.

INFLIGHT ENTERTAINMENT

Cathay Pacific’s entertainment system on the Airbus A330 offered a decent number of movies, television shows, and music options. The choices may not be as extensive as those in their Airbus A350 and Boeing 777 aircraft, but these are enough for short flights like this to Hong Kong. The entertainment system also features a moving inflight map that shows the flight’s exact whereabouts.

I did not watch any movies or television shows during this flight. Instead, I stared at the inflight map and geeked out the aviation enthusiast in me.

INFLIGHT CONNECTIVITY

Cathay Pacific offers paid inflight wi-fi connectivity on selected flights. The cost can go as high as $12.95 for full-flight access on a short-haul flight. The airline offered a 1-hour pass for $9.95 and a full-flight pass for $12.95 on this flight from Hong Kong to Manila.

Unfortunately, I did not avail of this paid service. I find the flight too short to miss checking things out on the internet.

LAVATORY

This Airbus A330 aircraft has five lavatories shared by all 223 economy class passengers. These lavatories are found in the middle part of the aircraft. The lavatories on this aircraft were clean, fragrant, and spotless. It also had extra amenities like a bottle of hand soap and a bottle of antiseptic hand gel, which can be used by all passengers.

CABIN CREW ENCOUNTERS

Just like the Manila to Hong Kong flight, I had very minimal encounters with the cabin crew. I saw them doing the usual things like welcoming the passengers to the flight, saying goodbye during disembarkation, asking what drinks the passengers wanted during the meal service, and offering tea and coffee during the second drink service.

DISEMBARKATION & LUGGAGE CLAIM

The aircraft arrived at Ninoy Aquino International Airport at 11:06 a.m. My friends and I went through disembarkation, immigration, baggage claim, and customs in about 30 minutes after landing.

Flight Experience

It was a fun and memorable once-in-a-lifetime $66 return flight with Cathay Pacific. I honestly do not think this promotion will happen again in the next decade or so.

Like in any other flight report, allow me to share with you what I liked about this flight. First, the free base fare ticket wins in every angle. My friends and I only paid $66 (around ₱3,600) in return for the airport taxes and fees. We paid this cheap for a full-service 5-star airline with baggage, inflight meals, and inflight entertainment. What a steal!

Second, Cathay Pacific made sure that all their passengers were informed of everything about the flight. The airline sent out numerous reminders about the online check-in, airport check-in process, flight requirements, and even the assigned boarding gate information. Third, the airline has a quick and efficient self-check-in process at Hong Kong International Airport. My friends and I finished our self-check-in and bag drop process in less than 10 minutes.

Third, Cathay Pacific still has a 2-4-2 seating configuration on its Airbus A330 aircraft. The said configuration offers more spacious seats compared to the current industry standard of 3-3-3. Also, the seats feature thick back padding, which makes them more comfortable to sit on.

Lastly, the airline served a complimentary hot meal on this short flight from Hong Kong to Manila. The meal may be a little bit bland to my taste, but at least it is available for passengers who want to have breakfast onboard.

One thing that I did not like about this flight was the absence of individual air vents in the aircraft. I sweat a lot, especially when the cabin temperature is on the hot side. I hope Cathay Pacific brings them back in their new or retrofitted aircraft.

This CX 901 Hong Kong to Manila flight is very much like our CX 912 Manila to Hong Kong flight we took earlier. I like that Cathay Pacific is consistent with their hard and soft products on this Manila-Hong Kong-Manila route.

I enjoyed my first flights with Cathay Pacific. I will consider flying them again in the future; I want to try their Airbus A321neo and Airbus A350-1000 aircraft. I hope you also enjoyed my narration of this once-in-a-lifetime flight experience with Cathay Pacific. Again, I want to thank the Hong Kong International Authority for running the World of Winners campaign and for making this opportunity happen.

Curious about the specific details of this flight? Check out the geeky information below:

Airline: Cathay Pacific Airways
Flight Date: 12 December 2023
Flight Number: CX 901
Route: Hong Kong, SAR (HKG) to Manila, Philippines (MNL)
Duration: 1 hour and 40 minutes
Seat Number: 65H (aisle)
Aircraft: Airbus A330-343X
Aircraft Registration: B-LAX
Engines: 2 x RR Trent 772B-60
Age: 11 years old
Delivered: December 2012

Have you flown Cathay Pacific recently? How was your experience? Will you fly them again soon? By any chance have questions about anything mentioned above? Feel free to share your ground and flight experiences or post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s flight report. I hope you can check out my previous flight reports with Singapore Airlines, Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CATHAY PACIFIC CX 912 – Manila to Hong Kong – First-Ever CX Flight on a Memorable $66 World-of-Winners Return Ticket to Hong Kong [December 2023]

Early last year, the Hong Kong International Airport Authority (HKIAA) gave away thousands of free base fare tickets to people from all over the world to lure tourists back to the vibrant city. My friends and I joined the Philippines giveaway, answered 4 questions, and luckily made it to the first 21,000 people to get all 4 correct answers. The HKIA authority gave us a roundtrip free base fare ticket with Cathay Pacific valid for travel until December 2023.

We booked our tickets in April 2023 for a trip to Hong Kong in December 2023. We flew with the region’s flag carrier, Cathay Pacific, on both sectors. The Cathay Pacific CX 912 Manila to Hong Kong flight will be the topic of today’s flight report. Read on below to learn how my first ever Cathay Pacific flight went and why this flight became a memorable one.

Cathay Pacific

Cathay Pacific Airways Limited, commonly known as Cathay Pacific, is Hong Kong’s flag carrier. According to the airline’s website, two ex-Air Force pilots founded the airline in Hong Kong in 1946. Five years later, the airline acquired its rival Hong Kong Airways and gained additional routes to Japan, Taiwan, and Australia. Since then, the airline has expanded to more routes in Asia Pacific, Europe, and North America. It has emerged as one of the world’s leading airlines and lifestyle brands, connecting the world through Hong Kong.

Today, Cathay Pacific is primarily owned by Swire Group, a diversified Hong Kong-based corporation, Qatar Airways, and Air China. The airline flies to over 80 international destinations using close to 180 Airbus and Boeing aircraft, with 60 more in order. It also has airline subsidiaries, namely Cathay Pacific Cargo, Air Hong Kong, and Hong Kong Express, the region’s budget airline. Cathay Pacific is based and headquartered in Hong Kong International Airport.

Cathay Pacific is a 5-star full-service airline. It offers a free checked luggage allowance, premium amenities, meals and snacks, and personal entertainment systems onboard. The airline is one of the founding members of Oneworld, a major global alliance with the likes of Qatar Airways, Qantas, American Airlines, and British Airways. It has a loyalty program called Cathay Membership Programme, where members can gain status points (previously Marco Polo Club) and Asia Miles when flying the airline or through its non-airline partners.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare & Inclusions

As mentioned above, my friends and I got our complimentary tickets from the World of Winners campaign hosted by the Hong Kong International Airport Authority. We were rewarded with free return base fare tickets with Cathay Pacific, valid for travel until December 2023.

HKIAA sent out unique voucher codes to all winners. These codes need to be redeemed or booked within two months from the time they were sent out. My friends and I booked ours a few weeks after receiving our respective codes and paid US$66.30 worth of taxes and fees each. My bank charged me ₱3,638.99, including the 1.85% foreign transaction service fee.

The $66 return ticket included 7 kilograms of carry-on allowance, 2 x 23 kilograms of checked baggage allowance, inflight meals, inflight entertainment, and hospitable Cathay Pacific cabin crew service. The ticket was classified under the Economy Essential Fare Bundle, which included an additional 23 kilograms of checked luggage allowance (making it two) and complimentary standard seat selection in both sectors.

My friends and I were lucky to get picked for these free base fare tickets on a full-service airline like Cathay Pacific. We want to say thank you to the Hong Kong International Airport Authority for making this once-in-a lifetime chance and experience happen.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Regular Philippine passport holders are allowed to enter the Hong Kong Special Administrative Region without a visa for 14 days. Anyone staying beyond the visa-free stay needs to apply for a visa to enter Hong Kong.

Locally, all passengers departing the country are required to fill out the online departure card and obtain a QR code from the E-Travel website.

Before the Flight

Just like any other airline, Cathay Pacific sent out several emails to its passengers, reminding them of everything about the flight. A week before our scheduled flight, I received an email from the airline reminding me that my flight to Hong Kong is a few days away. I also got a reminder about the travel documents and requirements needed, an offer to upgrade to business class, and/or to add additional checked luggage for the flight.

48 hours before the scheduled flight, Cathay Pacific sent another email announcing that online or web check-in is now available for our flight to Hong Kong. The airline included reminders about checked luggage, the airline mobile application and its access to online newspapers, the type of plug or outlet used in Hong Kong, and the weather forecast for our stay in the region.

4 hours into the flight, the airline sent a final flight reminder, including the boarding time, scheduled flight time, and the assigned boarding gate. Props to Cathay Pacific for keeping their passengers informed about their flights.

Aircraft & Flight Information

This Manila to Hong Kong Cathay Pacific flight CX 912 was operated by a 10.2-year-old Airbus A330-300 aircraft. The plane, delivered to Dragonair (previously a Cathay Pacific subsidiary) in October 2013, has 42 lie-flat business class seats on a 2-2-2 configuration and 265 economy class seats on a 2-4-2 layout.

Flight CX 912 departed from Ninoy Aquino International Airport at 8:26 a.m. and arrived at Hong Kong International Airport at 10:10 a.m. The flight took around 1 hour and 44 minutes in total.

Ground & Airport Experience

Cathay Pacific flies out of Ninoy Aquino International Airport Terminal 3.

CHECK-IN

My friends and I arrived at the airport a few minutes past 4:00 a.m. We headed towards Cathay Pacific’s check-in counters and asked if we could already check-in for our 8:00 a.m. flight.

The ground staff allowed us to check in early. She got our passports and issued our boarding passes. She was quick and efficient; she managed to finish the whole check-in process in less than 10 minutes.

PRE-DEPARTURE

After check-in, we lined up for immigration and final security for 1.5 hours. We dropped by the Marhaba Lounge to get some snacks before heading to our assigned boarding gate, Gate 109.

BOARDING

Priority boarding commenced 45 minutes before the flight at 7:15 a.m. The staff called all business class passengers, those traveling with children, senior citizens, and persons with disabilities to board the aircraft first. After 5 minutes, the ground staff called regular passengers and instructed boarding by rows, starting from those seated at the back. My friends and I were seated in the last few rows. We were one of the first regular passengers to board the aircraft.

The boarding process finished at 7:52 a.m. The cabin crew closed the aircraft doors and waited for departure. The plane was pushed ack at 7:57 a.m. and headed over to the runway for take-off.

Inflight Hard & Soft Product

SEAT FEATURES

This Cathay Pacific Manila to Hong Kong flight was operated using one of the airline’s high-density, two-class Airbus A330 aircraft. The plane sports the regional seat configuration with 42 angle-flat business class seats and 265 standard economy seats.

According to our friends at SeatMaps, each business class seat has a seat pitch of 47 inches, a seat width of 21 inches, and a recline of 9.5 inches. The seats feature spacious legroom with decent storage spaces and large entertainment screens. The business class section features 7 rows of seats formatted in a 2-2-2 configuration.

The middle and rear sections of the aircraft have 265 standard economy seats on a 2-4-2 layout. Each economy class seat has a seat pitch of 31 inches, a seat width of 18.1 inches, and a recline of 6 inches. Each seat has a personal entertainment screen, a foldable tray table, a coat hook, a USB charging port, a power outlet under the seats, and a small under-screen stowage space. Each thick-padded seat also features an adjustable headrest and a seatback pocket with an aircraft safety card, magazine, duty-free pamphlets, and headphones. The seats do not feature individual air vents and pillows. Blankets are available upon request.

I got aisle seat 72D for this quick hop to Hong Kong. I find Cathay Pacific’s thick-padded seats comfortable, but I also miss the individual air vents, which I can open or close whenever I want.

INFLIGHT BREAKFAST SERVICE

Cathay Pacific served a complimentary breakfast on this flight to Hong Kong. They only had one breakfast option for this flight: beef tapa with garlic rice and eggs. The cabin crew commenced breakfast service as soon as the aircraft reached its cruising altitude. They served the rice meal with a bottle of water and metal cutlery. They also went around for a second round of drink service and offered coffee or tea to those who wanted it.

The beef tapa meal was tasty and delicious. The garlic rice complimented the sweet and savory meat taste. 30 minutes before landing, my friends and I requested hot tea with milk, which the crew served in less than 5 minutes.

INFLIGHT ENTERTAINMENT

Cathay Pacific’s entertainment system on the Airbus A330 offered a decent number of movies, television shows, and music options. The choices may not be as extensive as those in their Airbus A350 and Boeing 777 aircraft, but these are enough for short flights like this to Hong Kong. The entertainment system also features a moving inflight map that shows the flight’s exact whereabouts.

I did not watch any movies because I knew I would not finish them. Instead, I made the aviation geek in me happy by starting at the inflight map throughout the flight.

INFLIGHT CONNECTIVITY

At the time of the flight, Cathay Pacific did not offer inflight connectivity services on their Airbus A330 aircraft. I read on the airline’s website that the inflight Wi-Fi service will soon be available on their A330 and Boeing 777 aircraft.

LAVATORY

This Airbus A330 aircraft only has four lavatories shared by all 265 economy-class passengers. These lavatories are found in the middle part of the aircraft. The lavatories on this aircraft were clean, fragrant, and spotless. It also had extra amenities like a bottle of hand soap and a bottle of antiseptic hand gel, which can be used by all passengers.

Cabin Crew Encounters

I had minimal interactions with the cabin crew on this flight. I noticed the crew on this flight were very serious during the breakfast service. I rarely see them smile at the passengers. I asked for hot tea with milk a few minutes before landing, and I got my request in less than 5 minutes. Quick service, eh?

Disembarkation & Luggage Claim

Prior to landing, Cathay Pacific already displayed the assigned boarding gates of passengers with onward connecting flights with the airline. The flight landed at Hong Kong International Airport at 10:10 a.m. and reached the assigned gate at 10:28 a.m.

Passengers disembarked in an orderly manner. Business class and forward economy class passengers first left the plane. Rear economy class passengers, including our section, deplaned last. My friends and I finished the immigration and baggage claim process in less than 30 minutes. Our luggage was already in Belt 10 when we got to the arrival hall.

Flight Experience

It was a memorable and enjoyable first flight with Hong Kong’s flag carrier, Cathay Pacific.

This flight wins in a lot of aspects. First, my friends and I won complimentary base fare tickets in the Hong Kong Airport Authority’s World of Winners campaign. We only paid US$66.30, a little over ₱3,600, for taxes and fees for a full-service return ticket to Hong Kong. Winner indeed!

Second, the airline made sure that the passengers were well informed about the upcoming flight. They sent emails containing reminders about travel requirements, online check-in, and airport check-in reminders. Third, the airline’s mobile application is updated with all the necessary flight information. It contains the assigned gate, the airport terminal, and the flight status.

Fourth, the airline’s check-in counters at Ninoy Aquino International Airport opened as early as 4 hours before the flight. Fifth, the airline’s Airbus A330 aircraft used here had more spacious seats arranged in a 2-4-2 economy class layout. The airplane’s seats also feature soft and thick back padding, which makes them more comfortable to sit on. Lastly, the airline offered a complimentary, tasty, and savory breakfast on such a short flight. This flight only had one breakfast option, but it was better than not offering breakfast at all.

The only feature I missed on this flight was the presence of individual overhead air vents. The cabin temperature was hot during boarding, and it took some time before it cooled down. The individual air vents could have addressed this issue.

Another thing I did not like during this flight was the long immigration line we had to endure. It was not the airline’s fault. The airport authorities underestimated the number of passengers flying out of the country during that time. I hope and pray for better airport facilities and experiences here in the Philippines.

Anyway, it was still a lovely first-time experience with Cathay Pacific. I will surely consider flying with the airline again in the future. I am keen on trying the excellent Cathay long-haul experience many are raving about.

Allow me to share with you more of a summary of this flight to Hong Kong:

Airline: Cathay Pacific Airways
Flight Date: 8 December 2023
Flight Number: CX 912
Route: Manila, Philippines (MNL) to Hong Kong, SAR (HKG)
Duration: 1 hour and 44 minutes
Seat Number: 72D
Aircraft: Airbus A330-343E
Aircraft Registration: B-HWM
Engines: 2 x RR Trent 772B-60
Age: 10.2 years old
Delivered: October 2013

Have you flown Cathay Pacific recently? How was your experience? Will you fly them again soon? By any chance have questions about anything mentioned above? Feel free to share your ground and flight experiences or post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s flight report. I hope you can check out my previous flight reports with Singapore Airlines, Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

 

Flight Report: CEBU PACIFIC AIR 5J 5055 – Tokyo Narita to Manila – From Long Check-In Lines to Chaotic Boarding Process | Full Low-Cost Flight Back to Manila [October 2023]

After spending a few days walking around the beautiful city of Tokyo, my friends and I took the train to the airport and hopped on our Cebu Pacific Air flight back to Manila. This flight, 5J 5055, which flew out of Tokyo Narita International Airport Terminal 2, will be the subject of today’s flight report.

Join me as I share with you the details of this full low-cost flight onboard Cebu Pacific Air’s flight 5J 5055 from Tokyo Narita (NRT) to Manila, Philippines (MNL).

In case you missed it, I previously shared the details of our onward flight to Tokyo from Manila onboard Cebu Pacific Air flight 5J 5056. Click on this link to learn more about that ideal flight.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website; it is actually my most-reviewed airline here. Cebu Pacific Air is the country’s largest low-cost carrier. The airline is owned by Cebu Air, Inc. which is part of one of the country’s biggest conglomerates, JG Summit Holdings.

The airline commenced its first flight in 1996 and has been flying for over 28 years. Together with its subsidiary, Cebgo (previously Tiger Air Philippines), the airline flies to over 60 destinations across the country, Asia Pacific and the Middle East. It operates close to 70 young and fuel-efficient jet and propeller aircraft. Cebu Pacific Air operates the narrow-body and wide-body aircraft while its subsidiary operates the propeller passenger and cargo aircraft.

The airline has a lifestyle and loyalty program called Go Rewards. It is also a founding member of Value Alliance, the world’s largest alliance of low-cost carriers. The airline has opened the opportunity for every Filipino to fly domestic and international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year.

In case you missed it, I post reviews and features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, and Philippine Airlines. All posts about these flights are found under the Flight Reports category.

Airfare

As shared in my previous 5J 5056 flight report, my friends and I paid ₱7,116.72 each for the Manila-Tokyo-Manila tickets with Cebu Pacific Air. We got the fare bundle that includes a standard seat, 7 kilograms of carry-on baggage allowance, and 20 kilograms of checked luggage allowance.

I booked this ticket during Cebu Pacific Air’s ₱1 base fare anniversary sale back in March 2023. I honestly think these ₱1 base fare tickets are the cheapest and most valuable ticket purchases in this age of surging air ticket prices.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders are only required to present their valid passports and the E-Travel QR code when entering the country’s borders. Non-Philippine passport holders may be required to present other requirements, such as a valid visa or onward departure ticket. These requirements vary from one nationality to the other. It is always best to check with the relevant authorities regarding the updated entry requirements.

Before The Flight

Cebu Pacific Air sent email reminders as early as 3 days before our intended flight schedule. 72 hours before the flight, the airline sent an email containing reminders about prepaid baggage, important travel documents, and online arrival cards.

48 hours before the flight, Cebu Pacific Air sent another email about the check-in process and reminders. The email also advised that online check-in is now open for our flight to Manila. 24 hours before the flight, the airline sent another email detailing the airport check-in process, times, and reminders.

Aircraft & Flight Information

This Tokyo Narita to Manila Cebu Pacific Air flight 5J 5055 was operated by a 4.1-year-old (at the time of the flight) Airbus A321neo aircraft. The plane, delivered to the airline in October 2019, features a single economy class configuration with 236 pre-reclined seats.

Flight 5J 5055 left Tokyo Narita International Airport at 1:48 p.m. local time, cruised at an altitude of 34,000 feet, and touched down Ninoy Aquino International Airport at 5:14 p.m. local time. The flight only took 4 hours and 26 minutes.

Ground & Airport Experience

Cebu Pacific Air flies out of Narita International Airport Terminal 2.

CHECK-IN

My friends and I arrived at the airport a few minutes after 10:00 a.m. We went straight to the R check-in counters and saw long and slow-moving check-in queues, both for online check-in and regular counters. We noticed the empty kiosk check-in counter and immediately looked for the kiosk check-in machines.

We found one near the escalators, a few check-in counters away from counter R. We checked in using the kiosks, scanned our passports, printed our boarding passes and bag tags. We walked back to counter R and lined up at the kiosk check-in section. We finished our check-in process in less than 5 minutes. Whew!

PRE-DEPARTURE

After check-in, we checked the shops on the second floor and bought some last-minute treats. We quickly went through immigration and security and dropped by the duty-free stores to get tax-free chocolates and treats. We had lunch at Yoshinoya, near our boarding gate, while waiting for the boarding process to start.

BOARDING

After lunch, we walked towards Gate 97 and saw that boarding had commenced earlier than 12:30 p.m. schedule. Also, the passengers were all over the place with no clear lines. I am pretty sure the ground staff made some pre-boarding announcements, but I do not think these instructions were followed.

We chose a random line and eventually made it to the plane. We settled into our seats and waited for a long time before the cabin doors were closed. The cabin crew had trouble fitting all carry-on bags in the overhead bins. They eventually sent luggage and bags to cargo hold, which they had to prepare additional documents for.

Cabin doors closed at 1:25 p.m., 10 minutes after the scheduled departure time. The plane was pushed back at 1:28 p.m. and headed over to the runway for take-off. It took off at 1:48 p.m.

Inflight Hard & Soft Product

SEAT FEATURES

This Tokyo Narita to Manila Cebu Pacific Air flight was operated by one of the airline’s newest (at the time of the flight) Airbus A321neo aircraft. The aircraft features 236 pre-reclined Recaro seats in a 3-3 economy class configuration. According to SeatMaps, each regular economy seat has a seat width of 17 inches and a seat pitch of 28 inches.

Each seat features decent legroom with no recline. It also has a seat pocket, which contains the aircraft safety card, inflight magazine, onboard café menu, and air sickness bag. Each seat has an assigned individual air vent and reading light. Each row has two cabin crew call buttons and four regular USB charging ports. These charging ports can be used for free after take-off. The cabin also features the old overhead cabins, which can only fit limited luggage.

I got seat 11D on this flight back to Manila. I think the seat is alright for short haul flights like this. I just miss its recline feature.

INFLIGHT SNACK SERVICE

Cebu Pacific Air does not offer complimentary snacks or meals on all their flights. Instead, the airline offers pre-purchased meals and snacks at the time of booking or up to 48 hours before the flight. The airline also offers buy-on-board snack and drink service for those who get hungry during the flight.

The cabin crew served inflight snacks 25 minutes after take-off. They served the pre-booked first before offering the buy-on-board service.

My friend and I skipped the inflight snack service because we were still full from our Yoshinoya lunch. We also brought snacks from the convenience stores and ate them midway through the flight.

INFLIGHT ENTERTAINMENT

Cebu Pacific Air does not feature personal entertainment screens on their planes. They only provide inflight magazines named Smile Magazine, which passengers can read through during the flight.

Also, the airline is known for conducting inflight games in exchange for airline-branded items. For this flight, the crew asked for 3 items; the passengers who raised their hands first and showed the requested items first won Cebu Pacific Air-branded pouches.

After the snack service, the crew conducted the CEB Fun Game. After that, they went around for the UNICEF Change for Good donation program.

I did not participate in either of the two and decided to take a short nap during the flight.

INFLIGHT CONNECTIVITY

The airline does not offer inflight Wi-Fi services on all its flights.

LAVATORY

I visited the front lavatory once during the flight; I found it clean and well-maintained. It has toilet papers and a small bottle of hand soap for those who need to use them.

CABIN CREW INTERACTIONS

I had minimal encounters with the assigned cabin crew on this flight. I can tell that they performed their work and duty to the best of their abilities. They assisted people in fixing the bags in the overhead cabins, and they served the snacks and meals with their best smiles.

Disembarkation & Luggage Claim

Disembarkation and immigration were quick and efficient. It did not take long before we finished both processes. The checked luggage took a while before it came out of Luggage Belt 5. My friends and I got our luggage 30 minutes after we disembarked from the plane.

Flight Experience

It was a full low-cost airline flight with Cebu Pacific Air on this 5J 5055 service from Tokyo, Japan, to Manila, Philippines. It was nothing fancy, but surely a bang for the buck.

The flight stood out in many ways. First, the best part of this journey is the affordable return ticket we booked during the airline’s anniversary sale. My friends and I only paid a little over ₱7,000 for a return ticket to Tokyo, including standard seats and checked baggage for both sectors. Incomparable! Second, the airline never failed to keep their passengers informed of everything before the flight. They sent out emails about travel requirements, check-in reminders, and even the check-in process. Props to Cebu Pacific Air for continuously doing this on all their flights.

Third, the aircraft has modern seats with complimentary UBS charging ports. It is quite rare to see a low-cost airline offering complimentary charging facilities on their flights. Please do not change this anytime soon, Cebu Pacific Air. Lastly, the kiosk check-in option at Narita International Airport was a lifesaver. My friends and I skipped the regular and online check-in lines and opted for the kiosk check-in and bag-drop process. We finished the whole check-in process in less than five minutes.

This flight was not all good; it also had its misses. First, there was no difference in the online check-in and regular check-in queues. Both lines moved slowly, leading to longer check-in times for most passengers. Second, the boarding process was chaotic in so many ways, from random boarding lines to a longer boarding process due to the full overhead cabin storage spaces.

Lastly, the pre-reclined seats, which may be the future of airline seats, are something I am not comfortable with on flights longer than three hours. Unfortunately, most of Cebu Pacific Air’s aircraft are equipped with these pre-reclined Recaro seats. Too bad.

I still had a wonderful time flying Cebu Pacific Air on this Tokyo-to-Manila sector. I will always consider the airline my favorite local carrier, and I cannot wait to fly with them again to many destinations in the future.

For those who want to know more about the flight and the aircraft used, I have prepared some geeky details for you below:

Airline: Cebu Pacific Air
Flight Date: 17 October 2023
Flight Number: 5J 5055
Route: Tokyo Narita, Japan (NRT) to Manila, Philippines (MNL)
Duration: 4 hours and 26 minutes
Seat Number: 11D
Aircraft: Airbus A321-271NX
Aircraft Registration: RP-C4120
Engines: 2 x Pratt and Whitney Engines
Age: 4.1 years old
Delivered: October 2019

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Cebu Pacific Air on their Tokyo to Manila route.

Have you flown with Cebu Pacific Air in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

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PS. Photos were taken using my OnePlus 9 Pro.